Výhody: The flight was not full so they didn't care my carry-on bag was a bit big
Nevýhody: Free drinks?
Nevýhody: The departure flight from Munich was cancelled and my holiday was ruined! Waiting for my refund f im lastminute.de.
I will never make the mistake of.booking with them again as they charge a €30 transaction fee even when I have to aim a refund for no fault of mine!!
Výhody: Much better than long haul flight
Výhody: Short easy flight, no free food or drinks
Nevýhody: One piece of our luggage didn't make it. 3 days now and still no luggage!
Nevýhody: A little slow getting a bus out to the plane & getting off.
Nevýhody: The second half of the flight was delayed 2.5 hours and that flight was only 1.5 hours long . However the problem was solved as quickly as it possibly could have been by changing planes. So while there was this massive delay, things happen and it was properly addressed
Nevýhody: No miles for StarAlliance
Nevýhody: Managing overhead space.
Výhody: On time. Value for money
Nevýhody: Had to pay for a cup of coffee
Výhody: Professional quick bording
Výhody: The flight was comfortable, crew members were great. Legroom was generous. Refreshments were complimentary which was a big bonus as we had had a very difficult transfer and boarding.
Nevýhody: Well due to our delayed first flight from Palma to Düsseldorf we were rushed from our gate to the transfer gate by airport staff in order to make our connecting flight, which had been delayed to allow us to make the connection. However when we got to the gate there had been dinevmis communication between the powers that be which mes t that when we presented our boarding cards the computer would not accept them as the system was showing that boarding for our connecting flight was complete. Apparently I’m Cologne we had been removed from the flight as our first flight had been delayed and re booked onto a flight the following morning. We were s party of 5 including 2 toddlers and my 12 year old son with additional needs including autism, for whom change is very challenging for. After several phone calls by one of the managers we were able to board our connecting flight however the seats we had reserved when checking in online 3 days earlier were no longer available instead we had 5 seperate seats spread out over the plane, not really acceptable when a 3 and 4 year old have to sit next to strangers. Feeling stressed was an under statement. The crew on board were very good and understanding and as soon as were able to asked other people on board if they would move to allow us to at least one of the little ones next to one of us. This was not the end! When we arrived in Birmingham all 5 of our checked in pieces of luggage were missing. Very important children’s comforters were not with us which led to complete melt downs of 2 exhausted children leading to a very stressful nights sleep following a very long day. Would I fly with Euro wings again well if the price was right I would like to think I would give them another chance and believe this was a one off unfortunate situation which happened to land on us after all the flights themselves were comfortable.
Výhody: Short flight.
Nevýhody: My luggage bag was lost. Nobody was around to help me find it. I had to take my Fiancée to the “baggage locator” near Terminal 3 to talk to somebody. Very disappointing. Suitcase still has not been located.
Výhody: Crew was friendly.
Nevýhody: I don't like bussing to the plane. All food/beverages had a fee.
The flight was delayed. Was already tired from 8h wait to connect.
Výhody: Crew was nice and helpful.
Nevýhody: Food, delays, 8h wait between flights. Tried to book the earlier flight on many occasion, but online it was always sold out. However when I asked at the airport there were 20 seats available. I couldn't reschedule as the third party operator would charge me insane change fee.
Late and cramped
Výhody: Nothing much to like. Connecting flight so not much choice in the matter.
Nevýhody: 1.5 hours late. Usual excuse of incoming plane delayed. Ridiculously cramped seating. Just plane lousy flight. Fortunately not too long.
Delayed delayed delayed
Výhody: The pilot made up time by shorten flight time from 95mins to 60mins. Although with the delay really didn't matter
Nevýhody: Plane was scheduled to take off at 18:30, but didn't leave until 21:55p. Kept us on the tarmac for 1hr. No complementary snacks provided only apologies
Short Flight, nothing special
Výhody: Friendly personal in plane Gate change clearly communicated
Nevýhody: Short seats Only one entrance for budget flight a bit unusual. No English announcements
THe price is rught
Výhody: The flights were a good price, no other reason to choose the air service
Nevýhody: Nothing, flight was good, adequate
Good prices great service
Výhody: Part of Lufthansa what do you expect??
On time new planes
Výhody: Great budget side of Lufthansa.... German service and efficiency at its best.... puts BA to shame
Great flight. On time. Great service
Výhody: Comfortable seats. Healthy snack. Friendly staff
Nevýhody: No entertainment. No coffee
Nevýhody: Our luggage didn't make it on this flight, or the next, or the next, or the next - and we in fact did not get our bags until the next day, and missed an entire day of the event we traveled to attend.
flight was delayed by 2h30mins
Výhody: service in the air was great. quick, efficient crew on a flight duration of 45 mins.
Nevýhody: with the flight delay of such length, there were almost no news updates! No water, no snacks were provided. Boarding could've been done better.
THANK YOU EUROWINGS!
Výhody: Held the flight for one of the travelers from our group. Saved us from a huge expense and meltdown!!!!!
Výhody: Efficient boarding
Výhody: On time departure and good customer service
Nevýhody: They sell even water I think it i complementary
Výhody: For a lower priced fare, I was quite comfortable. I also like the app for check-in and flight status.
Nevýhody: No complaints.
Smartfare was worth it
Výhody: Free snack box for smartfare customers. (Sandwich, cookie, water). Seats had nice leg room. Staff was very friendly and happy to speak in English to us, even though it wasn't there native language.
Ideal connection between two cities
Výhody: Stuttgart airport is well connecred with city center and other towns in Germany. Stuttgart airport has numerous route network.
Excellent connection between two cities
Výhody: Fast high reliable and proffesional company connects two cities. On time, fast boarding, confortable seats, everything fine.
Cancelled flight at short notice
Nevýhody: Cancelled flight 20 mins before departure and no alternative available. Completely useless.
Výhody: all was fine - no hassles - very pleasant
Výhody: I like the schedule and sometimes the price.
Nevýhody: It's bare bones economy so you have to pay for ANYTHING extra including a glass of water!
Nevýhody: Flight 2 hours late
Nevýhody: It was a 6am flight to arrive in Geneva at 8am. I was rebooked on flight connecting through Düsseldorf that got me into Geneva at 4:30pm. Not even close to the same time.
Flight ok, but a lot of waiting time at the airport
Výhody: The crew was good. We left with some delay, nothing too bad
Nevýhody: We were called for boarding on time, but then - after showing our boarding cards - we had to wait standing for about 20 min, since the plane hadn't arrived. After all passengers had left the finally arrived plane, we were let out, just to have to wait again in front of the plane because it was not ready to be boarded again. Very poor time management
Výhody: Everything was fast and convenient and the price was good
Nevýhody: No sign on check in.
Short and sweet
Výhody: I liked that there was no zone boarding.
Nevýhody: The beverage service (the coke tasted off). Also, I was not allowed to accumulate miles (via my United Mileage Plus) on this trip.
Výhody: The seats were spacious. The on board staff were pleasant.
Nevýhody: That this still wanted you to pay to select a seat up to check in. I asked the lady if it was a full flight. She said, yes. Stuck me in the window. The whole front quarter of the plane was empty, which pretty much meant, now one was willing to pay to sit. Then I looked around and the flight was maybe full of 90 people. NOT Cool!
Add kosher options
Výhody: Good cabin crew
Nevýhody: No kosher options
Nevýhody: Boarding was disorganized.
Nevýhody: First leg of flight was delayed by fog. OK... it happens, but almost every customer facing employee along the chain gave wrong information and/or had no inclination to help. Spent an hour going from pillar to post at DUS having been told to retrieve bag from incoming carousel. Told several times it wasn't there and would meet us in DRS. Of course it wasn't. Frankly I've had more help from airlines in the least developed parts of the world. Lufthansa Group.... you must be joking.
Nevýhody: - The plane was boarded from both sides, and it was incredibly crowded two-way traffic inside the plane.
- Somehow there was not enough space for hand luggage.
Výhody: Nice and comroftable plane, superb boarding, enough space for hand luggage. Everything smooth and on time.
Výhody: Everything went smoothly, flight was faster than scheduled
Good service but uncomfortable seats
Výhody: The crew was efficient and friendly. Drinks include German choices like apfelshorle and almsdudler. Very efficient transfer between non schengen eu flights, my connection was on the stand next to my first flight.
Nevýhody: Seats were hard and uncomfortable for anything more than an hour.
Nevýhody: Change of gates without an announcement.
Zum Glück ein kurzer Flug
Nevýhody: Zum Boarding übers Flugfeld laufen? Ich dachte, das gibt es nicht mehr. Der Frühstücks-Sandwich war ungenießbar.
flight was canceled to Düsseldorf, so we arrrived
Výhody: we ended up taking Lufthansa, which was nice
Nevýhody: i booked a different flight, so we ended up adding significant travel time and cost to this trip which made the overall experience frustrating.
Výhody: Not much
Nevýhody: Got worst seat on flight and they lost my bag. Bad experience.
Delays amd wromg airport landng
Výhody: Not a lot to like on this flight, but I guess we were kept informed of why the flight was delayed and why we landed at the wrong airport. Good shuttle buses to the right airport.
Nevýhody: Delayed and because it was late it couldn't land at the airport it should have. Just dumped at wrong airport with no way of getting home as it was so late.
Nevýhody: The staff was not warm
Výhody: Awesome legroom
Nevýhody: Check in and boarding was pain
Výhody: It was non-stop, on-time.
Nevýhody: For the last part lights went out, no communication from cabin crew, I felt so unsafe. Some more communication would have helped.
almost like LH
Výhody: on time, extra leg room for little extra money, friendly crew, swift boarding and disembarking
Nevýhody: boarding was not separated according to booking class or frequent flyer status (which is irritating for status members and will disencourage them to fly eurowings, free sandwich was dry and tasteless,