|TOP trasa||Walgett – Dubbo|
|Letiště, na která společnost létá||4|
Výhody: The attendants at least smiled once in a while and the coffee was good.
Nevýhody: The snack was a prepackaged pretzel roll with some butter in the middle. Pretty bland. There was no onboard entertainment.
Výhody: On time flight, pleasant helpful crew
Smooth comfortable take off and lsnding
Nevýhody: As with all airlines, economy seating is too tight
Nevýhody: THe seats are too close to the row of seats ahead of us! LUckily there were empty seats and many people could lay across sections of seats to doze off.
Výhody: Dinner meal was very tasty.
Nevýhody: Width of flat bed was a little tight. Movie selections were okay.
Zurich delay part two
Výhody: The crew was great - very cheerful and helpful. Food and beverages some of the best we have had on an airplane. We actually had to turn some down as we were full!
Nevýhody: We got to Zurich late because of the delay on our first flight so ran to try to catch the second flight which was a distance away. We made it with only minutes to spare only to find out we had been preselected for customs check. We of course freaked out believing it would cause us to miss our flight. Turns out they were holding the flight for other late arrivals and in fact once all were boarded we sat on the plane for almost 90 min for takeoff clearance. If they would have communicated this anywhere along the line we wouldn't have stressed so badly.
Výhody: Unexpected food/snacks that were provided.Good crew and the plane was on time.
I liked the blanket/pillow/earphones and no-charge entertainment...that made the trip bearable.
Nevýhody: Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight.
Not What We Expected From Swiss
Výhody: The cree
Nevýhody: The air conditioning was not working properly. The TV monitors either did not work, froze so often that it was not worth watching or the port did not work. The seats were too close. The recliner went back so far that if the person in front reclined, your legs were literally smashed against the seat in front. this resulted in verbal altercations throughout the plane.
Výhody: Boarding was excellent because our connecting flight was late so we were late boarding and almost everyone was already seated so boarding was easy.
Nevýhody: The overall experience was step below our flights on Lufthansa from Chicago to Milan.
Výhody: the seats were comfortable
Nevýhody: It was delayed and our connecting did not wait 5 minutes for us to make the connection.
Výhody: All was fine until entering the uncomfortable plane. Ailes too narrow got hit several times by cart and people. Miserable experience for long trips. Redesigning should be a priority so as to make long trips bearable. Too expensive for miserable experience. Shame on you for putting profits ahead of people.
Nevýhody: Cabin discomfort. Felt like a sardine in a can!
Had to be rerouted due to weather conditions at O’Hare
Výhody: That ann effort was made by employees to get me to AMS with less stress than expected. Kudos to desk staff. All very helpful.
Nevýhody: Wait time was horrendous.
Nevýhody: Their service was excellent great
A mix of good and bad experiences
Výhody: I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief.
Nevýhody: The rows of seats are very close and cramped, and on a long haul flight like Zurich to Chicago, it was pretty uncomfortable. There were at least three babies in our section, and all three of them were crying for nine hours as we crossed the Atlantic. That made the trip seem longer than it was!
If I was rich I would have been more comfortable
Výhody: Well Swiss Air did fly me from LA to Zurich, which is what I wanted.
Nevýhody: However I might as well have been wrapped in duct tape and thrown in with the baggage for all the space I had. These had to be the most cramped seats I’ve ever experienced but the first class folks had lots of room to sprawl out. The food was terrible and not Swiss. I went online and requested a seat that has power for a CPAP device and they told me I could have the one seat that could support 110v. That didn’t happen of course but it didn’t matter, there was no way to sleep anyway.
Výhody: Had problems with the flight boarding pass . Began with travel agency FLYUS to correct the problem of cancellation of connecting flights and each time was ensured all would be confirmed. The end result was having to contact Air New Zealand day of departure on both the to and fro flights. Very nerve wrecking. I never received a explanation on why this happened. AZ customer service was fantastic and was able to resolve and I was able to make my flight to Switzerland and back.
Nevýhody: FLYUS agents were very courteous and their verbiage was great however they were not able to resolve the problem towards the end and then started with placing blame with Swiss Air and Air New Zealand. They never were able to take care of my situation and I had been dealing with them 3 weeks prior to departure date . I have names , dates and times if you are interested in hearing the full history of this nerve wrecking experience.
Coach is getting Smaller everyday
Výhody: Everything was fine. Very attentive crew
Výhody: Service was on point
Nevýhody: Very tight seating,could barely move and rye passenger next to me had to have her arms crossed to even fit without touching, especially when the seats were leaned backwards one could barely eat or move at all,and no, none of us were obese peaople,couor be nice to construct aircraft with a little more seating room in the future.Having to be on flight with over 8 hours it makes one closterphophic in such aircraft!
Nevýhody: very old plane. when air was on, white powdery stuff fell onto the passenger in front of me. flight attendant said that happens when the air is on high...
Nevýhody: business class seat did not recline for the 11+hr flight. staff didn't seem apologetic.
Nevýhody: Left Zurich 1 hour late Leg room
Výhody: Excellent service it was great.
Výhody: Flight was very pleasant! Short, great connection for the next leg
Very nice flight
Výhody: Everything was pretty perfect! Movies, food, crew!
Nevýhody: More toilet paper during the flight,-)
Nevýhody: Lost luggage’s
SWISS Air - Zurich to Los Angeles
Výhody: Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip.
Nevýhody: Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again. Also, the economy seating was extremely tight. Very uncomfortable
Výhody: I like the idea of the passenger seated in the back of the plane bordering First.
Výhody: Cleanliness, seats were comfortable Service was excellent
Výhody: Staff was attentive and friendly. Amenities were all included. Food was great. Easy boarding. So far my favorite international airline. I was very impressed.
Nevýhody: The head piece of the seats were positioned in a way that it curved my spine strangely and hurt my back.
Výhody: Boarding was fast, crew was helpful and very polite, very decent food, very often drinks offering, good selection of movies to choose from
Nevýhody: Not enough legs room, especially when passenger in front recline the sea
Excellent comfort and service.
Výhody: Seating and comfort in business class was great.
Nevýhody: Would like more of a music selectionn.
Výhody: Service and crew were excellent, food was good, seats were (air plane) comfortable - overall: great experience!
Not that impressed
Výhody: Seat 7 A is amazing.
Výhody: Great food and entertainment options.
Nevýhody: Seats were a little tight for a transatlantic flight.
Overall good experience
Výhody: Transatlantic flight went smoothly overall. Smooth boarding and unboarding, helpful staff. Smooth flight, adequate food and drink.
Nevýhody: t was an overnight flight sitting in economy seats, so comfort for sleeping was not very good.
Lax to Dusseldorf via Swiss Air
Výhody: On time and efficient
Nevýhody: Terrible seat configurations for economy.
Nevýhody: Lost luggage
poor boarding process
Výhody: friendly staff, roomy seats
Nevýhody: not enough buses for boarding, made us late to board plane and we missed our connecting flight because of that. had to wait overnight for next available flight
Výhody: staff very attentive, kind
Nevýhody: had to wait until next day to get another flight. waited in line for 2 hours to get next flight information. told us we had a hotel room with $20 a person for dinner in the hotel restaurant. get the the hotel and the dinner was buffet style in a back conference room, not in the restaurant with salad and pasta. the breakfast was a sack bag with an apple, juice box, and crossaint. very disappointed
Výhody: ATTENTIVE SERVICE , BUSINESS CLASS ONLY RESTROOM!
Nevýhody: NO USB OUTLET AVAILABLE TO CHARGE MY PHONES, WATER FAUCET IN BATHROOM SLOW TO RELEAS WATER ( needs to be tapped many times to open - very irritating !)
Nevýhody: the economy cabin was warm to hot. its so crowded and tight that hot is not a good way to go. selection of movies was limited. no way to avoid bread for the meals - would have preferred some fresher options.
Výhody: They were waiting for us. Kahn took care of us. We had champagne waiting in are large, cool room!
Swiss Airlines Business Class
Výhody: My husband and I were impressed that on such a short flight from Nice to Zurich (one hour) that we would receive a very lovely, light meal as well as full beverage service. We contrasted that to the US airlines that give you a bag of pretzels, that is if you are lucky. The staff we encountered were all very courteous and helpful. We very much enjoyed our experience on Swiss Airlines.
Swiss Airlines Business Class
Výhody: My husband and I traveled from Los Angeles through Zurich and then on to Nice in business class. Our entire experience was excellent, all flights were on time, and the service, food, beverage and entertainment all made the flights very pleasant and comfortable. The lounge in the Zurich international terminal was modern and beautiful and also served lovely food and beverages, so we wouldn't have minded at all if our layover had been longer! We will definitely fly on Swiss Airlines the next opportunity we get.
Nevýhody: There was nothing that either of us felt could have been better.
An excellent airline, I will take this Swiss airline again and again .
Výhody: Swiss air is always on time very accommodating and service on board always very good
Overall, pretty good.
Výhody: The Entertainment was really good, you have enough movies to keep you going. The crew was nice and the first inflight map had some cool features. I would recommend them.
Nevýhody: Just like most airlines, the legroom is a bit cramped.
Overall a very good experience
Výhody: Food was good. Plane was newer with good entertainment system.
Nevýhody: Flight was delayed.
When you have a long flight.
Výhody: The food.
Nevýhody: It was a bit too warm for me in the cabin. And it would be nice if they offer us a small toothbrush and toothpaste.
Výhody: First flight ontime
Nevýhody: Second flight 2 hours delay...
destroyed my Friday night plans!
Výhody: Crew very friendly and accommodating.
Nevýhody: Ridiculous baggage policy. I had one very small soft roller bag and a purse. They insisted that I check the roller (16") because my hand bag was my "carry on." Curious, since my purse and roller were smaller than any of the other massive hard case carry on bags that almost everyone else in my section was allowed to bring on.
Like Can Sardines
Výhody: My wife and I are traveling for our 35 anniversary, and it didn’t start right, the uncomfortableness of the seating arraignments was horrible, we felt like “can sardines”. Getting in and out of our seats took a toll on my back and my wife was nauseous to the point that se had to throw up because the smell as there was no proper ventilation on those seats. The air flow from above the seats did not work or was not available, and the air quality was very poor, bad smells from the seats and passengers in front farting...
Nevýhody: Seating, space and no way to fix it. We are averaged size ppl (wife: 5’4” me: 5’7”) and average weights (wife: 135 me: 180)
Výhody: Everything was really great -- very helpful and caring crew, great food, interesting entertainment selection. They even made up a late takeoff with little trouble
Nevýhody: The boarding process for coach was a bit chaotic. Boarding by row, or by group, or something, would be better than boarding the entire coach class of such a large airplane, all at once. This was part of the reason our takeoff was late.
Výhody: Food and service were fantastic. Attentive and friendly crew. Felt very comfortable.
Nevýhody: Cabin got warm. Since there wasn't individual a/c outlets over one's seat, you couldn't get more air on. Small inconvenience. This was still a fantastic flight. Highly recommended.
Výhody: The airline ran out of water for drinking and their toilets were out the last 3 hours of the flight.
Nevýhody: Make sure there’s enough food and water for guests when you have a full flight.
Výhody: Seating in business class was comfortable. Food was great and the crew was efficient and friendly.
Nevýhody: Plain was late 40 minutes.
Výhody: Excellent service, boarding and food outsatanding. Cabin crew absolutely great. Loved the wide body jet.
Nevýhody: Economy seating was very lacking in leg room. I am 6’3” and my knees hit the seat in front of me the entire flight. We selected slightly upgraded seats for more leg room, but still too tight. For long flights in future, I will pay for business class. Overall Swiss air outstanding.
Nevýhody: Flight delayed, uncomfortable wait at crowded terminal.