|TOP trasa||Johannesburg – Skukuza|
|Letiště, na která společnost létá||45|
Výhody: The crew was mazing and the seats are so comfortable.
Nevýhody: To me everything was excellent from the captain to the flight attendants i was impressed i have been to all domestic flights but Airlink is the best and after yesterday flight i decided that Airlink is the one for me onwards. The only thing i can suggest is the points program then the sky will be the limit for you. Keep up the good work guys BIG UP.
Výhody: Flight was on time and crew was great
Nevýhody: good short flight
Výhody: Time keeping, plane was well sized and okay
Nevýhody: Didn’t get a single sensible meal!
Výhody: Attendant was professional
Nevýhody: It was okay
Výhody: Everything was good!
Nevýhody: For a short flight on a small aircraft nothing could have been better.
Výhody: It's a shorter flight so, no IFE. The front row of the business section was nice. I'm glad that reserving those seats worked out for this flight, although it didn't on all the other flights.
Nevýhody: No entertainment available, and the BUQ departure lounge could be improved
Výhody: flight was on time
food and drink
Výhody: I was forced to give my carry on bag to be put in the hold. They said that it would not fit in the plane. When we got to our destination, i found that a large sum of money from my bag was stolen,
Nevýhody: Security of our baggage should be better. And if you cannot fit the standard carry on bags, then please say so when people make their booking so that they can pack accordingly and do not bring carry on bags that they have to give up at the last minute. it is impossible to remove items last minute.
Výhody: Tayla the stewardess was very sweet!
Nevýhody: Nothing. It’s a small plane!
Výhody: Excellent service
Nevýhody: Luggage was riffled through and item stolen
Nevýhody: Delayed flight with close connecting flight and none of the flight or ground crew were able to communicate with the connecting flight gate agents. No priority for deplaning and tarmac shuttle was given to those with close connecting flight. Had to sprint through airport and barely made connection.
Výhody: Amazing crew, wonderful short flight and delicious snack. Could not be any better.
Nevýhody: Just continue the wonderful service.
Výhody: Everything was good
Výhody: There was hardly anyone on the flight so I got a row to myself! Also the flight was fast and smooth and landed on time despite boarding about 45 minutes late
Nevýhody: At the beginning they needed 8 people to move up front for take off which was weird but obviously not anyone’s fault, and if the flight was full wouldn’t have happened, so it’s probably not something that could be done differently but was just weird.
Výhody: Seats were noticeably more spacious than comparable airlines. Good entertainment system and selection of films.
Nevýhody: Location of plug sockets, very difficult to use.
Nevýhody: The staff at Vic Falls airport tried to charge me several hundred dollars for extra bag fees. The fee kept changing depending on who I was speaking with and when I agreed to pay with my AMEX they said they did not take AMEX so they eventually waived the fee. This was only done after showing the manager a printed copy of my booking which listed that passengers are allowed 2 checked bags each. This was all done in the office of the South African Airways who I assume was managing the Airlink flight.
Nevýhody: Johannesburg Airport was terrible and every where we turned in the airport we got misinformation and people tried to scam us for tips including airport employees.
Výhody: It was good just the way it is.
Nevýhody: Why put cheese on the cross bun not good at all.
Excellent flight to Uppington on SAA
Výhody: Boarding was on time, and flight went smoothly. Loved the timing, giving me the whole day to explore the area and move on to the National Parks in the area. Breakfast at Uppington Airport is the best!
Výhody: Flight was on time. Efficient crew
Výhody: Airport check in went quickly and smoothly! Waiting lounge was excellent!
Nevýhody: Nothing to report.
Late 3 minutes cost us $400 rebooking!
Nevýhody: Lazy agent said we were too late but bags not booked through on connection which helped cause delay
Pilot & crew
Výhody: Pilot effectively communicated about the fueling delay and the imminent storm.
Nevýhody: Refueling issue : After boarding we had to sit on the aircraft to wait for the refueling driver to arrive and fuel the aircraft. This resulted in a delay of some 20 minutes. ssue
Výhody: The crew was nice, overall a good flight.
Nevýhody: Had to pay extra baggage on a long layover, because we couldn’t check our bags all the way. My husband amd I had seats next to each other and then when we got to the gate, they had switched his seat... not ideal traveling with a 4 month old.
Výhody: Economy seats are comfortable
Nevýhody: The entertainment system works very poorly, it need to be upgraded! The quality of the image is very poor, the touchscreen does not respond easily and the stream is often interrupted by clips of ither movies or programs. This is unacceptable for a 14+ hours-long journey!
Výhody: We were on a small cramped plane. The food was horrible.
Nevýhody: Rude employees at the counter in the airport.
Nevýhody: We were very upset as we missed our flight to Maseru due to circumstances beyond our control. As a result we had to pay for another set of tickets and pay for s hotel room as no other fflights that day. We arrived to airport in plenty of time however there was a backup at immigration. We waited 10-15 minutes than an employee had everyone in line move to a different line. By the time he slowly walked us over our plane had already boarded. The bus was still there but we were not allowed on. Also, the representative said the boarding was delayed 3 minutes. Actually they boarded early. All along way we were assured there was no problem making flight.
Výhody: The crew were great.
Nevýhody: The flight was delayed by 2 hours. We barely made our connection flight in Johannesburg, which resulted in us having to run through the airport. We did not have time to get dinner.
Bad policy on boarding and missed flights
Nevýhody: With over 1.5 hrs to check in, guards allowed others to cut in front and my son was told no problem, he would not miss his flight. He did miss his flight and couldn’t apply his ticket to another flight. Had to pay in full to buy another ticket for a flight 5.5 hrs later. Not good!!
Easy way to get to Joberg
Výhody: Easy process to get to Joberg. Flight was on time and comfortable.
Nevýhody: Similar to some other reviewers we had to completely exit the terminal at JNB and then check in for our international flight sequence on Qatar, this was easy but caused a little anxiety, especially after learning that the total checked baggage for one person on the air link is 30kgs (66lbs) which is less than standard international weights. We had to pay extra for the “overweight” bags but the cost was reasonable. I would use the airline again.
Výhody: Quick cool spacious
Nevýhody: They left us in a hot hot bus for a long time at terminal and on the run way.
Výhody: The plane from Antanarivo as on time - quite an accomplishment for Madagascar!
Výhody: Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!
DON't EVER SERVE COLD FOOD
Výhody: the seats
Nevýhody: Food was cold
Výhody: Comfortable transfer to Skukuza from Johannesburg
Nevýhody: The flight was not listed on the departure monitors in the hall where we arrived. We had a hard time finding the terminal and then the check-in counters and the departure gate. If the flight would have been listed it would have been easier, no asking around required.
Nevýhody: Staff not so friendly
Výhody: seats were nice
Nevýhody: food was cold. no entertainment for 3-4 hour flight
Nevýhody: The flights were not operated by South African Airways, so when we arrived to Johannesburg we had to take our luggage and register it again and make a second check-in. Because both flights were operated by airlines different from South African Airways we were not able to accumulate our One World miles.
Nevýhody: Spraying a very potent chemical in an already crowded small plane
that send people home sick is not the best way to treat passengers. We do recognize there is probably a reason for doing it. Has the airline consider the impact on those with respiratory issue?
Some passenger could not stop coughing until their final destination.
Hope they find a better way.
Výhody: Everything was good - timely, service, check in, etc.
Výhody: The flight attendant was really friendly and accommodating. Flight was on time.
Nevýhody: Can add a few more options for snacks. The chips and candy are pretty crappy.
Nevýhody: No priority boarding. 15 minutes waiting inside a cramped bus. First three rows in plane are curtailed off but seats are exactly the same as the rest of the plane. Beverage selection was poor and again same as in economy. The lunch was the only difference: a plate of chicken instead of a sandwich.
SO WHAT DID I GET FOR PAYING BUSINESS? a curtain, a plate of chicken and exclusive access to the toilet at the head of the plane.
Shame on SAA for selling this as a SAA business flight. Or Kayak for wrong advertisement. In the future I will definitely not pay for business as it is absolutely not worth it and will try to fly this portion with Air Botswana
Small jet for a 3 hour journey is not very comfortable
Výhody: Left inn time and arrived a bit early only 12 14 passengers in a 36 pAX plane...
Nevýhody: Small Cramped seats No power plugs...average food
Ivato needs major help
Výhody: Seats wider (or seemed to be so) than most economy flights. Flight crew courteous.
Nevýhody: Have lived in Madagascar for almost two decades and have never seen such disorganized boarding. No signage, staff all the same uniforms (thus no visual clues), no gate noted on boarding pass. Very frustrating. Two Airlink flights were leaving at the same time due to a delay for one flight, so better communication needed. Plane toilet disgusting and would not flush.
Did not enjoy my flight
Výhody: Flight was on time.
Nevýhody: I do not understand why the staff wait for all passengers to be on board and close the door to spray this unbreathable air spray. I was suffocating during a few minutes and coughed during the whole flight. My throat still hurts. The cheese sandwich was terrible.
Výhody: Efficient on time no hassle
Výhody: Small plane but a very short flight, so its fine.
Nevýhody: Cold food. SAA used to serve hot meals. What happened to that?
flight fine as always
Výhody: short, easy flight
Nevýhody: Lost baggage. Sent to Jouburg instead. Second day at Cape Grace in dirty safari clothes. Still no bags.
Výhody: Pilot and Stewardess were good and airport was nice. I appreciated the flights from Cape Town to Skukuza and from Skukuza to Johanesberg.
Nevýhody: Airport crew not able to answer questions outside of their scope of responsibility. I asked a question several times and reply was "good afternoon". finally another person helped and directed me to another part of the airport where I asked the same question and received blank faces until supervisor showed up.
Výhody: It all went as expected. Today, that is excellent
Johannesburg to Maun and back
Výhody: I enjoyed looking out the window as we flew. Interesting countryside compared to what we have where I live in the U.S.
Nevýhody: Maun airport is small but it gets the job done. The people at the SAA counter were not well versed with checking bags to your final destination when you continued on from Johannesburg.
South African Airlines
Výhody: South African Airlines is like flying years ago when you were given respect and special treatment. It's my favorite airline, by far. Actually, it's the only airline I like to fly. I've flown Delta, Lufthansa, KLM and United to South Africa - big mistake. SAA is what I wish all other airlines are. They are first rate.
Distorted gate boarding public announcements
Výhody: Pleasant experience. Gate personnel and crew were friendly and helpful; plane and seating were comfortable.
Nevýhody: No flight information signage at gate, and gate boarding public announcements were distorted. Besides being distorted, it was hard to understand the 'English' translated announcement.
Nevýhody: Delayed flight due to airplane malfunction and caused late arrival and could not make our connecting flight. Had to argue for support to stay in Johannesburg due to the inconvenience
Quick efficient service
Výhody: Stewardess was very professional, spoke clearly, was very helpful. On time and affordable rates!
Check in Chewbacca
Nevýhody: THe check in lady on the flight from Cape Town, was surly, rude, unhelpful, arrogant...just awful