Výhody: Prompt. Easy. Reasonably priced.
Nevýhody: Old plane. AC control broken.
Nevýhody: Can’t be that I’ll pay a full price for the flight and get a seat that will not decline back. Especially if I’m longer than 6 ft. It was a horrible flight with a crew that didn’t want to do anything to help except from saying “it is what it is”
Nevýhody: in my opinion, nothing
Výhody: The boarding process was disorganized and chaotic. Food was OK. Crew was not unpleasant but not pleasant.
Nevýhody: Always a pleasure flight with this company.
Výhody: We got upgraded to business class due to getting bumped from flight.
Nevýhody: We got bumped from our flight and split up so my wife and child had to go to Rosario on their own, and my other son and I had to take a separate flight via Buenos Aires, causing our prearranged driver to wait for many hours and significant delay and stress. Our short time in Rosario was cut shorter
Výhody: Crew was helpful
Nevýhody: This doorbell sound was playing on repeat over the loudspeakers constantly for almost the entire second half of the flight. Drove me nuts
Nevýhody: Its just kay
Výhody: The stewardesses
Výhody: Free cabin upgrade. Fast ops.
Výhody: I like the 2 2 seating
Nevýhody: Having to go to other counter to pay bag fees after check in is annoying. I get that with some fares you have to pay, but so much more efficient to swipe credit card at check in.
Nevýhody: Had a perfect trip. Thanks
Nevýhody: Delaied , food not good no more Astral
Kati in Argentina
Výhody: On time, clean, comfortable seats, free beverages, luggage arrived very quickly. An excellent flight.
Good short flight
Výhody: The aircraft was very clean, well maintained. We were 20 min late in departing because the crew waited for a passenger with disabilities to make it to the plane. That was kind. Some of the lost time was made up and this flight had no connections out of the arrival airport that day, so not a major inconvenience. Short flight, so just drink service, no entertainment. Baggage arrived promptly. All good.
Delay and delay
Výhody: When my original flight schedule was interupted by one of the flights delay I was offered a very good alternative in a very kind manner.
Nevýhody: The newly rescheduled flight had 2 and half hour delay
Easy boarding, small plane
Výhody: The boarding process was fast. I appreciate being able to access SkyPriority boarding.
Nevýhody: I wish my Delta SkyMiles status earned an upgrade to Business/First Class on this SkyMiles partner.
Výhody: Snacks, staff, my own row, on time, smooth ride
Výhody: The crew inside the plane was ok
Nevýhody: The boarding was delayed and they didn't display the delay on the screens. When I asked the reason, 40 minutes after the displayed boarding time, they told me there was no delayed at all.
Výhody: No problem carrying wine from Mendoza, on time
Výhody: Great service. Would fly again.
Easy, wonderful trip
Výhody: Great service. Easy flight. Great movie and drink selection.
Nevýhody: Not much to complain about, honestly. It was a pretty wonderful experience.
Constant Gate Changes
Nevýhody: The gate was moved 3 times causing chaotic scramble of people running through the terminal. Not super efficient.
Výhody: good movies
Nevýhody: No snack or cool drinks served.
Výhody: On time and expensive
Nevýhody: Short flight, no entertainment or snack
Výhody: No baggage fees, short checkin
Výhody: Quick boarding
Nevýhody: Limited (but expected) drink/snack selections
Výhody: Excellent service and food the flight on time too
Nevýhody: The small seat and no much inclination of course
Airline strike prevented me from taking the flight
Nevýhody: Statewide strike prevented me from taking the flight and could not obtain a refund.
Výhody: Very efficient
Service with a smile
communication with the carrier is bad also with Kayak
Výhody: after buying the ticket is very difficult getting contact with the carrier and also with the seller (kayak) for question as sellection of seats etc.
Nevýhody: better communication with the carrier
Flight on Austral Embraer 190
Výhody: Great seats with personal screens.
Nevýhody: Food, just peanuts, but enough for a two hour flight. The screen stopped working and there was no way to return to the home page.
Výhody: Left early and arrived early, Very easy boarding. Baggage arrived promptly.
Nevýhody: Nothing to criticize
Nevýhody: The seats were very uncomfortable, the crew was rude, and did not provide any beverage service between two tasteless meals. Will not recommend.
Výhody: We wanted to fly with an earlier flight, and without any problem it was done. On time take offs and landings, new planes.
Overall we were extremely happy
Nevýhody: Because of delay we didn't get to Mendoza until midnight.
Never got to Cordoba
Nevýhody: Plane had problem and we were rerouted to Buenos Aires
Flight canceled , no upgrades, no compensation .
Výhody: Did receive an email 3 days before cancelation but no phone to contact of office in Mendoza open or available throughout the weekend. No phone call to let us know options to change our flights.
Nevýhody: When we got the email on Saturday saying our flight was being canceled on Tuesday no reason was given nor what our options would be. Phone contact numbers never answered and looking online Mendoza downtown aerolineas office was not open on weekends. Finally we decided we should drive to the airport and see what to do. Again after waiting in line for over an hour at the check in line (which no one informed us was not where we could rebook our flights) they then told us to go to the office. Waiting in line for another hr. Because no one showed up at the desk until 1pm. Fortunately we were second in line and nothing was available on the day before flight which we were originally scheduled to make our connecting flights with Delta in BA. Therefore there were only 2 seats left on a 9:40 am flt or we'd have to wait two days to get on a 3:30pm flt to BA. No compensation for waiting in BA or discounts or upgrades etc. were offered or any accomdations. We had a 10 hr wait in the BA airport for our connecting Delta flight at 8:15pm. There are no lounges or comfortable places to sit in the A or C Terminals at BA airport and since we arrived from Mendoza at C terminal (10 hrs early) they would not even let us check in through security to use the Sky Club Lounge (which we were going to pay for on our own) until 3 hours before our Delta Flt out of BA to Atlanta. Fortunately our luggage did get checked all the way through from Mendoza to Seattle, WA.
Good flight - very clean plane
Výhody: easy boarding and checkin process. the plane was very clean, drink service fine. nothing bad to report.
Výhody: Fast boarding.
Nevýhody: Rude flight attendants.
Very pleasant experience
Výhody: Comfortable seats, sufficient leg room, very clean, complimentary drink (non-alcoholic), good landing, English and Spanish speaking captain
Nevýhody: Flight departed slightly behind schedule
Nevýhody: Entertainment app does not work. No screens.
Výhody: I like this aitline
Big and inefficient
Výhody: Crew is awesome and so is the baggage staff
Nevýhody: Flight is late by 5 hours. I have taken other flights with them all late for different amount of time. LATAM runs like clockwork. This is my first time in Argentina and I had passenger envy with all people on LATAM
Nevýhody: The leaving time
Nevýhody: Since i lost my connection flight due to airline problems, now im stuck in another flight with a 5 hour layover
Výhody: The flight left on time with no delays. The flight crew were very courteous and helpful.
Travel Bs As
Cannot Get a Hold of Airli e
Výhody: I missed my flight and cannot get a hold of the airline via phone.! Still trying to get in touch to reschedule.
Výhody: Muy buen servicio de abordo por parte del personal y ofrecer todo tipo de bebidas durante el vuelo
Nevýhody: El vuelo tuvo 2 horas de demora
Short flight from Iguazu Falls to Salta
Výhody: Airlines was very clean, very neat and crew was very professional. No real needs, no real disappointments. Would be happy to fly this airline again.
Výhody: The pilot made a circle around the water falls before landing in iguazu to let passabgers on both sides of the plane get a good view. Wonderful. Wasn't expecting that.
Výhody: On time, organized boarding
Nevýhody: Not allowed to use restroom due to turbulence. Also, unable to reserve seats until 36 hours before flight. This is inconvient whe already traveling
Výhody: Nice seats in premium economy
Nevýhody: Boarding was a little chaotic.