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Najděte levné letenky Kolombo Bandaranayike Mezinárodní letiště
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Kdy si zarezervovat letenku do Bandaranayike Mezinárodní letiště
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Nejčastější dotazy – rezervace letenek do destinace Kolombo Bandaranayike Mezinárodní letiště
TOP letecké společnosti (5) nabízející lety do destinace Kolombo Bandaranayike Mezinárodní letiště
Skóre na základě recenzí zákazníků KAYAK8,2
Qatar AirwaysCelkové skóre založené na 11759 recenzích
8,3Nástup na palubu
8,1Komfort
8,6Posádka
8,2Zábava
8,0Jídlo
Recenze letecké společnosti
Staff was not up to standard. Very rude.
Staff was not up to standard. Very rude.
Delayed and hour talking off and delay the other end unable to get into the gate, had to wait on the runway for almost 40 minutes, not what you need on a 25 hour journey from Australia to the UK. No reason was given for the delay taking off, on arrival because we were late our gate was taken. Poor experienced.
it would have been great to be disembarked from an Air Bridge instead of being bussed around the airport after a 16 hour Flight.
Horrible experience at JKIA. Basic courtesy was lacking. Only the lady supervisor was pleasant and reasonable but it was too little too late for us.
I changed the flight
Výhody: "Great crew! Excellent business class suite"
Výhody: "Amazing crew i must give it to them... super hospitality."
Nevýhody: "for now non, may be later after much observations, other than that... it was excellent !!"
Výhody: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Nevýhody: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Výhody: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Nevýhody: "Honestly, this trip worked very fine. I do not have additional recommendations."
Výhody: "Boarding was smooth."
Nevýhody: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Nothing."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Entertainment and boarding"
Nevýhody: "Food"
Výhody: "Qatar is impressive. The airbus was incredible."
Nevýhody: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Výhody: "More leg room, easy boarding and comfortable flight in economy"
Nevýhody: "NA"
Výhody: "Attention to detail. Very professional."
Výhody: "Food was great."
Nevýhody: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Výhody: "Boarding was great as well as comfort and crew. the flight was ok"
Nevýhody: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Výhody: "Attentive service - woke me up before landing (as instructed) and served a meal."
Nevýhody: "Boarding on Doha was chaotic"
Výhody: "Crew were very helpful and courteous"
Výhody: "Food was very good and plentiful"
Výhody: "The crew were nice and cautious"
Nevýhody: "going with RJ in the first leg"
Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Výhody: "Crew and food"
Nevýhody: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."
Výhody: "Boarding and crew were excellent."
Nevýhody: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Výhody: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Nevýhody: "seats are a bit tight"
Výhody: "Liked the in flight movie great distraction for the time."
Výhody: "Everything"
Nevýhody: "Nothing"
Výhody: "All Qatar employees were friendly and helpful. A great flight!"
Výhody: "On board crew are excellent."
Nevýhody: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."
Výhody: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Nevýhody: "Nothing"
Nevýhody: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Nevýhody: "Food is not fresh, very uncomfortable seats and very little leg room."
Výhody: "In general the crew was very nice."
Nevýhody: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Výhody: "The crew were all lovely + meals were excellent."
Nevýhody: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Nevýhody: "Luggage was lost"
Výhody: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Nevýhody: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Výhody: "Crews and quality of food was great"
Nevýhody: "Seating"
Nevýhody: "It was an older plane. It seemed smaller and we had no choice in entertainment"
Výhody: "Excellent service everyone was generous"
Výhody: "Staff was very friendly and food was very good."
Nevýhody: "Older plane, TV screens in the ceiling, only bathrooms at the rear of the plane."
Výhody: "It was just am awesome experience. By God's grace we had a safe trip and God helped us. Interestingly, Qatar airways is quite excellent and commendable in their professional disposition."
Výhody: "Crew courtesy."
Výhody: "The crew was very friendly and everything else was very good and comfortable on the flight."
Nevýhody: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Nevýhody: "Without internet"
Výhody: "Smooth flight. Staff was really professional...."
Nevýhody: "I had originally requested an aisle seat due to leg space. I was switched to a window seat and the seat in front of me had the grey box under it. I could not stretch my legs out and my knee has been swollen for the past 3 days."
Výhody: "Decency of ground and check in crew"
Výhody: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Nevýhody: "The wifi was useless"
Seat is not as wide as it was before corona . Some of screen to are not functioning . Request variety food rather than many type of alcohols .
Fine Emirates service, everything you'd expect. Good food and drink, good service, good entertainment. Not the worst seats, for economy class. Only real problem was the lack of mask enforcement. Probably about 5% of passengers didn't bother, and the crew didn't do anything to ask them.
Výhody: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."
Výhody: "Nice service and excellent staff will recommend Emirates airline to everybody"
Výhody: "Everything was good and easy"
Výhody: "Live sport TV, on board wifi"
Nevýhody: "More livesport TVs and browsing data."
Výhody: "Amazing flight and service. Would fly Emirates all the time if I could."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Výhody: "."
Nevýhody: "."
Výhody: "Entertainment system"
Nevýhody: "The food and the crew way of speaking to people"
Nevýhody: "Food options have changed. We used to get AVM and now IVM is pretty bad..Hope you can replace unhealthy UPMA like items to healthy Pongal"
Nevýhody: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
Výhody: "Everything Was Just Perfect"
Výhody: "Was ok"
Nevýhody: "Did not like the seats"
Výhody: "Excelent food, great cabin crew, pleasant flight!"
Výhody: "The service, food , amenities were all A +++"
Výhody: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Nevýhody: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
Výhody: "Crew was friendly. Comfortable."
Nevýhody: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
Výhody: "The flight"
Nevýhody: "Nothing"
Nevýhody: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
Výhody: "I felt very pampered!"
Výhody: "Emirates is everything we can wish"
Výhody: "All great!"
Výhody: "good flight"
Nevýhody: "Woke me up for breakfast"
Výhody: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Nevýhody: "That I had top travel to FLL ibnstead of Miami"
Výhody: "Spacious for the kid to walk"
Nevýhody: "For this flight boarding was smooth as my previous flight was late and an Emirates employee ran us through security and to this flight on time. For the people reading this review who might think my kid would have been messy or cranky on the flight so we were treated this way, that was not the case, she not even cried once or made a mess. Same as my previous flight with crew, Crew were so late in responses, my wife actually walked to their place 2 times to get milk for the baby. Also she was not served food at all when they served breakfast. We requested Hindu meal and I was served hindu meal and she was missed and when they served lunch she was told she has not requested prior to the flight and can only be served a regular meal, which she gladly accepted. Kid was not served any food again, so we gave her solid from our meal. When we requested some food for the baby she was given a banana baby food(Kid did not even eat it). Taste of the food was edible(Not great). Overall do not fly emirates with a kid"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Total service extended was very nice"
Výhody: "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
Nevýhody: "Since the air craft was new WIFI was not yet available."
Výhody: "Very Kind"
Nevýhody: "My seat assignment"
Nevýhody: "No food for vegetarian"
Nevýhody: "Excess baggage kilo rate is much more expensive than most airlines"
Výhody: "Nothing"
Nevýhody: "No Leg room Bad food Delayed flight"
Nevýhody: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."
Výhody: "Everything"
Nevýhody: "I like everything"
Nevýhody: "It was delayed for 8 hours!!!"
Nevýhody: "There was no vegetarian food."
Výhody: "I like the food , yummy"
Nevýhody: "I was in window seat. When serving food and beverages crew didn't give much concern."
Nevýhody: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"
Výhody: "The air conditioning worked properly"
Nevýhody: "You asked for a drink and they never return☹️"
Výhody: "Received a flight credit"
Nevýhody: "Emirates overbooked the flight and we were bumped."
Výhody: "Flight staff was responsive and courteous."
Nevýhody: "Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff."
Výhody: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."
Výhody: "Quick online check-in and bag drop-off at the airport. Friendly cabin crew. Juices etc. offered in between meal/snacks"
Nevýhody: "Delayed take-off from Singapore once we had boarded-an hour just waiting to taxi. Delayed landing at Dubai due to volume of air traffic. This meant a very quick transfer to the London flight and no helpful assistance from cabin crew even though I asked for assistance, I had to hail a buggy down at the airport otherwise we would not have made it to our flight as I would not have been able to walk that far in the time available. If the flight had landed on time then there would not have been a problem."
Výhody: "Great service, food can be improved. Stop serving pizza it is not healthy and not appropriate for half the passengers"
Výhody: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Nevýhody: "Not having enough chicken food by the time they serve the last few rows."
Nevýhody: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Výhody: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Nevýhody: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."
Nevýhody: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"
Výhody: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Nevýhody: "I honestly had no issues with my flight."
Výhody: "Captain was great !"
Nevýhody: "Food"
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Výhody: "Bombardier C Series. Most leg room and comfort of any plane"
Nevýhody: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Výhody: "Excellent food and crew"
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "Spacious seats"
Nevýhody: "Bag check process"
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Nevýhody: "Lost luggage’s. Delayed trip"
Výhody: "Great service."
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "Since the flight from Palermo was 1hr. late. Swiss air took us privately to check our passports and directly into the plane. That was Excellent Or we would have missed our flight. We made it into the plane, too bad our luggage din`t."
Nevýhody: "Not enough room between seats for international flight."
Výhody: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Nevýhody: "Cramped in economy"
Výhody: "Friendly crew"
Nevýhody: "No wifi"
Výhody: "Great service & lots of room to sleep"
Výhody: "Nice staff, very friendly"
Nevýhody: "Paying for WiFi, could use more comfortable seating"
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Nevýhody: "The food was edible but not up to the usual Swiss Air standard."
Nevýhody: "The headset outlet is still the old one, so you can't use your own ."
Výhody: "Polite cree"
Nevýhody: "Crowded plane, long boarding and waiting to be seated"
Výhody: "Courteous, welcoming crew. All good"
Nevýhody: "No entertainment"
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Service."
Nevýhody: "Not enough leg room."
Výhody: "Nice staff"
Nevýhody: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "Food wag good, plane comfortable"
Nevýhody: "Transfer at Zurich"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Výhody: "Excellent"
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Nevýhody: "Could use some more seating space"
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Courteous staff,"
Nevýhody: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."
Nevýhody: "Same as above."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Výhody: "Professional and polite crew and comfy seats."
Nevýhody: "Boarding was a mess, late as usual and with no organization of any sort. Terminal E in Zurich has no air conditioning, so you wait in heat and no air. Also who came up with the design to put toilets upstairs where you ave to go using small and crowded hallways."
Výhody: "Loved the entertainment. Food was great!"
Nevýhody: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Výhody: "I have a moderate fear of flying and our plane experienced turbulence while passing through some clouds. I asked the flight attendant if everything was okay, and he smiled and explained that there was some rain on the way to Switzerland. I really appreciate when the crew takes the time to explain what is going on. Knowing what to expect helps me deal with my fear. Because of the flight attendant's willingness to explain the details of our flight, I felt more comfortable during the remainder of the trip."
Nevýhody: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Výhody: "Crew was really nice, comfortable seat, great experience"
Nevýhody: "I liked everything"
Výhody: "Good entertainment"
Nevýhody: "Seat was broken. No leg room. Really no room at all if person in front is reclined."
Everything was very good but I was disappointed from the bathroom they were not clean from the middle of the flight from la to Istanbul no soap
Výhody: "Crew"
Nevýhody: "Sit in the plane too tight"
Výhody: "Good movies good food"
Výhody: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Nevýhody: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Výhody: "Everything"
Nevýhody: "Everything"
Výhody: "Food, multimedia and the crew"
Výhody: "This Airline is one of my favourite."
Nevýhody: "Good service and decent planes.Hardly any delays."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Food was great so was service"
Nevýhody: "All was good"
Nevýhody: "Haphazard boarding"
Nevýhody: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "The flight attendants are always helpful and very nice!"
Nevýhody: "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "movies and food"
Výhody: "Crews were cooperative."
Výhody: "Comfort, food, staff, everything"
Výhody: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Nevýhody: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"
Výhody: "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Nevýhody: "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "I liked everthing , and anything."
Nevýhody: "LAX to IST. too many Arabs and pucking Muslims, Please teach them how to behave, bustards, Otherwise I love to guys and girls, Numero uno airline forever, minus hard core Muslims, we do not need them on the board."
Výhody: "Nice crew. Boarding and deplane was fairly easy and quick."
Nevýhody: "Seats in coach are quite close and became worse when people reclined."
Výhody: "Everything"
Výhody: "The Food"
Nevýhody: "The seat size"
Výhody: "Great service, smooth flight, and overall a pleasure to fly with."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Quick and nice"
Výhody: "Nothing"
Nevýhody: "Check in late, rude staff, bad food"
Výhody: "Service was excellent."
Nevýhody: "1) The foot rest blocks the ability to stretch your legs. A very uncomfortable 12 hour flight. Cramped. As a result, I will probably go with another European airline on my trans-Atlantic flights. 2) You need to offer snacks between meals on a 12 hour flight (back in the galley). Every other airline I have flown offers these on long haul flights in the galley - usually a small snack like chips or cookies. Your flight attendant told me that she would be serving the second meal in about 4 hours. Really, I was shocked that nothing was available in between meals on such a long flight."
Výhody: "The service was good, the food was good. No complaints"
Výhody: "Everything, Turkish is great."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Crew, plane, entertainment."
Nevýhody: "That it took 4 day's to get my luggage. I deserve to be compensated."
Nevýhody: "I wanted to upgrade called Kayak that out me through to VAYAMA that then called Turkish airlines. Took hours in the phone (international call) they then told me I can't upgrade (payed upgrade) because the business is FULL, guess what??? Business was EMPTY"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
Nevýhody: "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."
Výhody: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Flight landed on time."
Nevýhody: "Boarding at airport took a very long time"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Nevýhody: "I am 200 cm tall and nobady ask me if wanna sit exit door .. some people 160 and 170 were there ..please next time to put tall people there .."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I enjoyed the options for entertainment on board. The staff were all polite and professional. The meals were satisfying and the drink choices were great."
Nevýhody: "I was seated next to someone who moved a lot when the slept and the handrail barrier was not enough to keep me safe from involuntary jabs. Also, the touch screen wasn't working properly but after a few trial and errors, I realized that I could use the remote as an alternative to the touch screen."
Výhody: "It was a good flight, what one would expect from an airline. The crew came by the right amount with drinks, etc."
Nevýhody: "I thought the boarding was a little irritating. They had a random extra security check at the gate, and the process made me laugh a little bit. I didn't see any value that this extra security was adding, and I'm all about extra security... just not this experience. On the other hand, the extra security was also very frustrating to me because my previous Turkish Airline flight had arrived late and boarding had already started before I even got off the first plane. I just wanted to get through the gate and be done considering the big rush the delayed flight caused. Also, part of the last meal served was salmon. There were no alternatives to non-seafood eaters, but they did have enough other food on the plate, which made the situation bearable."
Very tight leg space in the cabin
Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines
Výhody: "Easy boarding, entertainment"
Nevýhody: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Výhody: "Yeah Everything well organized"
Nevýhody: "I believe so"
Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Výhody: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Nevýhody: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Výhody: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Výhody: "Entertainment programs"
Nevýhody: "New variety of food"
Výhody: "Amasing crew"
Výhody: "It was very comfortable and pleasant."
Nevýhody: "Could be a little better the service, the dinner was late"
Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"
Nevýhody: "Excelente aerolínea"
Nevýhody: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Nevýhody: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Nevýhody: "Booked with my partner. Ended up sitting apart. Not good"
Výhody: "Very little"
Nevýhody: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Výhody: "FA kept bumping into my seat waking me up"
Nevýhody: "Return the 777 to 9 across"
Výhody: "DIY snack area"
Nevýhody: "Food and seating"
Výhody: "It was only 2 hours"
Nevýhody: "Small plane, no movies"
Výhody: "Over all pretty good for price."
Nevýhody: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."
Nevýhody: "Not much legroom."
Výhody: "Liked the transfer"
Výhody: "Timely and smooth teansit."
Nevýhody: "Food has a way to go to be appetising."
Výhody: "My seat"
Nevýhody: "Crew"
Výhody: "The only thing that I like about the flight was that it was easy to boarding"
Nevýhody: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Výhody: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"
Výhody: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Nevýhody: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Výhody: "Nice staff, very professional and helpful."
Nevýhody: "I don’t know why they keep making boarding with stairs and bus."
Výhody: "Free snack and drinks. Good service."
Výhody: "Nothing special"
Nevýhody: "They start serving late the apperitif before taking off and take it back right after."
Výhody: "What’s not to like!"
Nevýhody: "no vegeterian sandwiches very disappointed"
Výhody: "Nice crew, free snacks"
Nevýhody: "For taller people flying economy sucks . The seats are always to small"
Nevýhody: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Výhody: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Nevýhody: "."
Výhody: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Výhody: "The flight attendant was very nice to me. TV was very good. space was enough ."
Nevýhody: "We had to pay for wi fi."
Výhody: "Not much"
Nevýhody: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Výhody: "Flight arrived safely."
Nevýhody: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Nevýhody: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
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