Najděte levné letenky Kolombo Bandaranayike Mezinárodní letiště

Výhody: "Excellent services"

Výhody: "Boarding was smooth."
Nevýhody: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Nothing."

Výhody: "Attentive and friendly crew, leg room"
Nevýhody: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"

Výhody: "Nothing"
Nevýhody: "Be more professional"

Výhody: "Crew is good. Flight got delayed"
Nevýhody: "Food is good."

Výhody: "Really good"

Nevýhody: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Nevýhody: "Excellent service and stuff"

Výhody: "Food was okay and crew was okay"
Nevýhody: "Seats were very narrow - Etihad has better seats. Entertainment system had poor sound"

Nevýhody: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Výhody: "The trip was very comfortable and food suited me"

Výhody: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Výhody: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nevýhody: "No complaints great flight"

Výhody: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Nevýhody: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."

Nevýhody: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."

Výhody: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."

Výhody: "Attentive service - woke me up before landing (as instructed) and served a meal."
Nevýhody: "Boarding on Doha was chaotic"

Výhody: "Crew were very helpful and courteous"

Výhody: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Nevýhody: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Výhody: "Entertainment and food was good."
Nevýhody: "Long flight from Doha to LA."

Nevýhody: "The seats were very uncomfortable. Food was less than mediocre."

Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Výhody: "Crew and food"
Nevýhody: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Výhody: "Boarding and crew were excellent."
Nevýhody: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Výhody: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Nevýhody: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Výhody: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Nevýhody: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."

Nevýhody: "Few selection of food."

Výhody: "The food was good. The legroom was enjoyable."
Nevýhody: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Výhody: "The crew was friendly and patient. The flight departed on time."
Nevýhody: "The plane was small and cramped. The food was mediocre and could have been more creative"

Výhody: "Smoothe landing"
Nevýhody: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "All Qatar employees were friendly and helpful. A great flight!"

Nevýhody: "Thank you"

Nevýhody: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Nevýhody: "Luggage was lost"

Výhody: "Great airline with spanking new plans and top of the line service"
Nevýhody: "Nothing!"

Výhody: "Good, comfortable and smooth flight. Food was better than expected."
Nevýhody: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Výhody: "Very kind and helping crew.. professional and helpfull"
Nevýhody: "I dont have anything to complain about"

Výhody: "Vegetarian food options"

Výhody: "Lots of space as the flight quite quiet. Very friendly staff."

Výhody: "Except turbulences everything was ok and nice .."

Výhody: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."

Výhody: "The crew was very friendly and everything else was very good and comfortable on the flight."
Nevýhody: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."

Výhody: "Very nice service"

Nevýhody: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Výhody: "Crew was great"
Nevýhody: "Way to crowed and...you know how u see the clown car in a circus...this was a clown plane...seats are horrible just all together a frustrating flight..."

Výhody: "the comfort of the flight was very good."
Nevýhody: "there could have been a little bit bigger portion of food."

Výhody: "Crew was excellent.."
Nevýhody: "For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class"

Výhody: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."

Výhody: "Crew was very friendly. Food was good. Seat wasn’t bad."
Nevýhody: "Price should be a little less, comparable to that of Qatar Airways."

Nevýhody: "The seats were so uncomfortable , the leg space was too small ."

Výhody: "."
Nevýhody: "."

Výhody: "Entertainment system"
Nevýhody: "The food and the crew way of speaking to people"

Výhody: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Nevýhody: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Výhody: "Everything Was Just Perfect"

Výhody: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Nevýhody: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."

Výhody: "on time departures,kochi airport is great ,overall a nice trip"
Nevýhody: "the inflight service on the flight from kochi to dubai was not good.staff seem to be hostile,and not at all courteous."

Výhody: "The flight"
Nevýhody: "Nothing"

Výhody: "I felt very pampered!"

Výhody: "Emirates is everything we can wish"

Výhody: "All great!"

Výhody: "Comfort, amenities"

Výhody: "Travelled Business Class - a great experience."
Nevýhody: "Slow to board."

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Výhody: "Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!"

Nevýhody: "No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight."

Výhody: "I slept well since I updated to business class."
Nevýhody: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."

Výhody: "Very Kind"
Nevýhody: "My seat assignment"

Nevýhody: "Excess baggage kilo rate is much more expensive than most airlines"

Výhody: "Everyone was nice and attentive nice meals"

Nevýhody: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."

Výhody: "Everything. The service, food, entertainment. This airline is phenomenal!"

Nevýhody: "The ICE screens can be larger and of better resolution."

Nevýhody: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."

Nevýhody: "It was delayed for 8 hours!!!"

Výhody: "I like the food , yummy"
Nevýhody: "I was in window seat. When serving food and beverages crew didn't give much concern."

Výhody: "In flight entertainment was suoerb and even had live TV."
Nevýhody: "Food was not good"

Výhody: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Nevýhody: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."

Výhody: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Nevýhody: "N/A"

Výhody: "Crew was very nice and responsive to my needs."
Nevýhody: "Entertainment system was par as other airlines but earphone jack was arcane and did not allow use of my own headset which is superior to the poor quality supplied equipment. Also the interactive touchscreen was not interacting well and at some point the screen froze leaving me without the ability to continue my movie."

Nevýhody: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"

Výhody: "The experience as a whole was great!"
Nevýhody: "My meal option wasn't available."

Výhody: "The air conditioning worked properly"
Nevýhody: "You asked for a drink and they never return☹️"

Výhody: "Received a flight credit"
Nevýhody: "Emirates overbooked the flight and we were bumped."

Nevýhody: "The touchscreens on the 777s were a bit unresponsive."

Výhody: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Nevýhody: "Emirates did not offer to deliver it to my house."

Výhody: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"

Výhody: "Everything was very good"

Výhody: "The food and care was great."

Výhody: "We arrived."

Výhody: "Flight leg space and inflight crew are good"
Nevýhody: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"

Výhody: "Crew couldn't have been friendlier!"

Výhody: "staff"
Nevýhody: "nothing it was perfect"

Výhody: "Crew, food and entertainment was good"
Nevýhody: "No foot rest for a long flight."

Výhody: "Confy"
Nevýhody: "19H i guess, window seat's screen was not working"

Výhody: "Great entertainment offers."
Nevýhody: "Luggage did not make it to final destination....still a waiting delivery of them."

Výhody: "I liked everything particularly the spacious seats."

Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."

Výhody: "Crew was great. Peppy and kind."
Nevýhody: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"

Výhody: "Food was good ."
Nevýhody: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Nevýhody: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."

Výhody: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Nevýhody: "How do I book a vegetarian meal??"

Nevýhody: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Výhody: "Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies"
Nevýhody: "The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!"

Nevýhody: "entertainment sound"

Výhody: "Food / movies"
Nevýhody: "Comfort/ staff"

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "check in & boarding were ok"
Nevýhody: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"

Výhody: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."

Nevýhody: "very small seats"

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "The crew was very attentive and friendly. For the price the seats where comfortable."

Nevýhody: "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Nevýhody: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."

Výhody: "Great service & lots of room to sleep"

Výhody: "Great"
Nevýhody: "I didn't get my kosher food that I ordered"

Výhody: "Friendly service and food"
Nevýhody: "Older plane with no entertainment"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Nevýhody: "No complaints it was excellent"

Nevýhody: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Výhody: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Nevýhody: "No complaints"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Nevýhody: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "The crew was entertaining and pleasant. The flight was short and easy."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Nevýhody: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "crew was friendly, little snack was delicious"
Nevýhody: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Výhody: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Nevýhody: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"

Výhody: "General good service, food was good"
Nevýhody: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Výhody: "that they had new movies"
Nevýhody: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Výhody: "Always replacement"
Nevýhody: "None"

Výhody: "Too short to rate but good overall"
Nevýhody: "Nothing"

Výhody: "The chocolates shaped like soccer balls. The fantastic icecream"

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Nevýhody: "My flight was last minute canceled and then one of my replacement flights was canceled"

Nevýhody: "there is little time for lay over in turkey going to Egypt one hours is not enough."

Výhody: "Crew"
Nevýhody: "Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey."

Nevýhody: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."

Výhody: "Everything"
Nevýhody: "Everything"

Výhody: "Food, service OK"
Nevýhody: "Old plane, no TV, seats not comfortable."

Výhody: "Nothing"
Nevýhody: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Výhody: "Comfortable, on time and as always good service from Turkish Airlines"

Nevýhody: "Every flight is late boarding and taking off, connections are too close together and the set up of Istanbul's airport is nonsense. If you don't miss your connection it's because you ran and the flight took off late. Boarding is rushed because they started late"

Nevýhody: "space little cramped but maybe same with other airlines in economy."

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Nevýhody: "The food was a bit tastless"

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Výhody: "Food was good"
Nevýhody: "I had to wait until 9am when the counter for baggage registration was open. I arrived to Madrid from Lima at 5.30 am"

Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Výhody: "Comfort, food, staff, everything"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Výhody: "Ground and air staff"
Nevýhody: "Seats a bit too crowded"

Výhody: "Very friendly crew, specially a guy I believe was called Gilbert maybe."
Nevýhody: "There was no intertainment only the map. Not even music."

Výhody: "Flight attendants are professional and efficient, and the aircraft is clean and has an excellent entertainment center for all passengers."
Nevýhody: "Rows are too close, with my knees pressed against the seat in front of me. That is misery for the 10-hour flight from Chicago to Istanbul. We had a much better experience when we flew Turkish Airlines a few years ago. Sad!"

Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Výhody: "Really enjoyed the crew from NYC to Istanbul. Very professional and great courteous service. To Prague was also simply Excellent. For some reason the flight from Istanbul to NYC - JFK was not as good."

Výhody: "The service I received on Turkish Airlines was excellent. I live in rural Rwanda and it was really nice to actually sit back, relax, and not worry about getting to where I was going. The staff was courteous and friendly and even let me keep my can of tomato juice. These may seem like small things to you but it made me feel at home for the first time in over a year and I want you guys to know I truly appreciated it. In addition to that, the flight was actually affordable and I was able to make it to New York to surprise my mom for her 60th birthday. Job well done! Thanks again and best of luck! Sincerely, Emily Hardy"

Výhody: "Food and service was excellent."
Nevýhody: "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."

Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Nevýhody: "I wanted to upgrade called Kayak that out me through to VAYAMA that then called Turkish airlines. Took hours in the phone (international call) they then told me I can't upgrade (payed upgrade) because the business is FULL, guess what??? Business was EMPTY"

Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."

Výhody: "Seats are spaced further apart than many other carriers"
Nevýhody: "There's always a problem with people trying to sit in different (e.g., my) seats, and people get up and try to exit the plane before it has even taxied off the runway."

Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys."

Nevýhody: "My luggage did not make it to my destination with me. I waited an hour by the luggage carousel until I saw someone that informed me that one of my suitcases did not make it onto the flight. I had to wait until the next day for it to be delivered. While I am glad it was delivered to my residence, I am frustrated for the inconvenience."

Výhody: "Aircraft was new and clean, and the crew was both professional and friendly. The food was excellent and it was a surprise to be served a full lunch on a 2-hr flight in coach class. All in all a great experience."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "good food, nice attendants, comfortable seats, good pillows, useful toiletries bag provided,"
Nevýhody: "no wifi"

Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Nevýhody: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Nevýhody: "The passenger is treated w courtesy staff go beyond to assist accommodate. A definite GoTo again"

Výhody: "I liked the easy boarding and the food"
Nevýhody: "The planes interiors could use some updating"

Výhody: "I thought the crew was very good and more helpful and friendly than the average cabin crew."

Výhody: "I enjoyed the meals and the service,"
Nevýhody: "The zipper in my new suitcase was broken at the IAD airport."

Výhody: "Food is the best ever on a airplane."
Nevýhody: "I liked everything about flight. Food"

Výhody: "Service and food were great, and a friendly crew, and tickets were affordable!"
Nevýhody: "We went on a trip to Berlin via Istanbul, everything was awesome except that the plane between Berlin and Istanbul on the way back was not equipped with TV entertainment."

Nevýhody: "I traveled on the same airline from SFO to IST 10 days ago and loved it. However, this flight from IST to SFO was terrible. The crew probably was trying to do their best but it didnt work. - I was feeling sick so i pushed the attendant button 4 times to get someone to come by. - When they did come by and I asked for some tea, they got me a lukewarm tea! Seriously. - The toilets - When I used it mid-way, it was terrible. It needed restocking and actual cleaning the pot since the flush couldn't take away all of the solids i guess. Gross."

Výhody: "USB charger in seat back. Great entertainment and the food was awesome. plenty of booze. I love the turkish delight at take off (such a nice touch) and the 'comfort kit' they pass out with slippers and toothbrush. I love Turkish Air."
Nevýhody: "It was hot....the temp"

Nevýhody: "Terrible Service! The Employees at the Customer Service are barely speaking English,plus very rude and very unknowledgeable!! Beside that they didn't know about my documentation for travel and insist that doesn't exsist.When i decide to cancel the flight with them they couldn't even do that. Every time i call them a different person ansewers the phone and every different person tells me something different!! How terrible is that??!! Plus, every person will be rude while explaining something. On the end one person finally says: ' here is one number to call to cancel your flight' ..and guess whatt??! He gave me my cellphone number! :/ Unbelivable!! Thank you Turkish Airlines for taking my money for the flight that never happened!! See ya never!!"

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Výhody: "Very good crew."
Nevýhody: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"

Výhody: "A very average experience. Nothing amazing."
Nevýhody: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Výhody: "Cabin crew was very nice"
Nevýhody: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap"

Výhody: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Nevýhody: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Výhody: "Crew were polite, friendly and attentive."
Nevýhody: "Better food, bigger dessert"

Výhody: "The service was great"
Nevýhody: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Výhody: "The crew was great, nice and helpful."
Nevýhody: "The boarding process did not go smoothly."

Nevýhody: "Delayed 1:15hr"

Nevýhody: "Everything is perfect you can take this flight"

Výhody: "Cheap fair to Eastern Europe. Many new movies."
Nevýhody: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."

Výhody: "Informative to the very minimum."
Nevýhody: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Výhody: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Nevýhody: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Výhody: "Seat on aisle"
Nevýhody: "Not being late for my second flight"

Nevýhody: "food"

Výhody: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Nevýhody: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"

Výhody: "Roomy"

Výhody: "DELAYED as always!!!"

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Food best airline food I have had in a long while."
Nevýhody: "Checkin...they charged me 120USD for 2nd bag because my roll on was 3kg over. I then see all the carry on other people had was ridiculous. I got delayed by 30 odd hours 2 weeks ago by Lot airlines with no compensation, I then get charged extra 120...."

Výhody: "Flight was fine, and on-board crew was polite and helpful."
Nevýhody: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "I liked the plane, smooth landing."
Nevýhody: "They lost my daughter’s luggage!Not good since we will only be in Krakow for 4 days!"

Nevýhody: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."

Výhody: "It was delayed, making me late for the connecting flight"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Comfortable, civilized"

Výhody: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"

Nevýhody: "No space"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "Lots of movies, food was great and staff was friendly."
Nevýhody: "Even though it was a long haul flight, alcohol needed to be purchased separately."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"

Výhody: "Easy boarding, attentive staff and overall enjoyable flight."

Výhody: "The crew was exceptional. Really@"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Nevýhody: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"

Výhody: "The gates were close."
Nevýhody: "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."

Výhody: "I am an oriental origin and the food that was served was not appealing. But, it was ok."
Nevýhody: "It did not have vegetable, almost none."

Nevýhody: "I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call"

Výhody: "I liked the new modern Dreamliner, the in-flight food, the entertainment, and the comfort."
Nevýhody: "I was I could have stayed on vacation longer."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "food prices, all on time"
Nevýhody: "entertainment"

Výhody: "Simple, quick service."
Nevýhody: "Very basic service but not really any issues."

Nevýhody: "When checking in we were told to stand in a long line to drop our bag after getting our boarding passes from a machine. After standing in line for 30 minutes the woman at the counter said we were in the wrong line and was extremely rude as if we were stupid for not being able to follow the Polish signage. We had simply stood in the line we were directed to. Counter clerks not very pleasant compared with other airlines!"

Výhody: "The food available were quite delicious."
Nevýhody: "There was no window shades to block the sunlight."