They lost my baggage, if that can be improved it would be 5 star
serving food w.ith heavy air tubulance is not advisable especially with hot drinks. Late serving may irritate some passengers but food can wait and safety of the crew is more important..
Výhody: "Best in the world, as always."
Nevýhody: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Výhody: "I always like Singapore Airlines. They should continue to be the best."
Nevýhody: "Some flexibility to select food choices even if we book the flight in short notice."
Výhody: "Crew will do anything to help"
Nevýhody: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Výhody: "Food, Entertainment."
Nevýhody: "Harder than usually landing"
Nevýhody: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Výhody: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Nevýhody: "Nothing Better than average flight"
Výhody: "Crew was polite."
Nevýhody: "For such a long journey, the plane could have been nicer."
Nevýhody: "Seat space could be wider for working"
Výhody: "Friendly staff Good customer service"
Nevýhody: "There was nothing i dislike"
Výhody: "Very comfortable. best airline I flew on overall and was first time ."
Nevýhody: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Výhody: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nevýhody: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Výhody: "Spacious and clean"
Nevýhody: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Nevýhody: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Výhody: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Nevýhody: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Výhody: "Very organized"
Nevýhody: "Seats could be a bit more comfortable in premium economy"
Nevýhody: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Výhody: "Staying in a hotel for 24 hours."
Nevýhody: "Not actually making it to Japan."
Nevýhody: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Nevýhody: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Nevýhody: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Nevýhody: "I am a vegetarian and they served a chicken piece along with my main course."
Výhody: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Nevýhody: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Nevýhody: "Food not hood"
Výhody: "Modern Aircraft , good seat ,Crew friendliness"
Výhody: "Service was nice."
Nevýhody: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Výhody: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Výhody: "Crew was friendly and whole on ground process was efficient."
Nevýhody: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Výhody: "Foot rest, large movie screen, good food"
Nevýhody: "They ran out of diet drinks."
Výhody: "Crew was great. Food not bad for airline food . It was clean."
Výhody: "Superb service throughout from check in to on flight."
Nevýhody: "Seat on outbound had a slight issue."
Nevýhody: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Výhody: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Nevýhody: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Výhody: "the crews were very polite and very helpful"
Výhody: "Crew was very pleasant!"
Nevýhody: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Výhody: "Second bag was four foot bronze statue, no problem or extra cost"
Výhody: "Attendants are always nice, flight is always smooth."
Výhody: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Výhody: "Attention to detail, good leg room, entertainment options and a brand new plane"
Výhody: "Flight on time"
Nevýhody: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Výhody: "the service on the flight was the best I can ever recall having."
Výhody: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Nevýhody: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Výhody: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Nevýhody: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Výhody: "It was a standard flight"
Nevýhody: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Wifi !!!!"
Nevýhody: "Bigger seats"
Výhody: "Tripulación muy atenta"
Výhody: "Too crowded"
Nevýhody: "One more staff will be better"
Výhody: "All crews are helpful especially to parents traveling with young kid."
Nevýhody: "More variety of food would be great"
Výhody: "The Crew was amazing. The Seat were the best Selling point fort business class"
Nevýhody: "More space for the arm rest ans legs space"
Nevýhody: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Výhody: "Good service/Crew food quality and choice good."
Nevýhody: "Need more choice of British TV Programmes rather than American"
Výhody: "Good entertainment."
Nevýhody: "Very cramped seating."
Výhody: "Crew were very helpful and courteous"
Výhody: "Good leg space, friendly crew, excellent plane."
Nevýhody: "This is for ALL airlines: It takes so long to get off the plane!"
Výhody: "Plane was very empty so it allowed us to spread out."
Nevýhody: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Výhody: "Went out of their way to be helpful"
Výhody: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Nevýhody: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Výhody: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Výhody: "Crew were good, food was decent"
Nevýhody: "Equipment/electronics was a bit dated."
Výhody: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Výhody: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Nevýhody: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Výhody: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Nevýhody: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Výhody: "Individual service, happy and natural looking crew, comfort and company aim."
Výhody: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Výhody: "everything went smoothly, no delays, boarding was easy and quick"
Výhody: "All around great airline. Comfortable for super long flights and completely accommodating."
Výhody: "Flight attendants very nice"
Nevýhody: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Výhody: "Films Service"
Nevýhody: "Not enough films"
Výhody: "Heavenly for an airplane ride!"
Výhody: "see above"
Nevýhody: "see above"
Nevýhody: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Výhody: "Good, drinks, service and entertainment system."
Výhody: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Nevýhody: "We have no complaints."
Výhody: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Výhody: "Loved the food and entertainment."
Nevýhody: "Not enough leg room and space between the chair in front."
Výhody: "Stopover in Doha fun. The people are so friendly."
Nevýhody: "Crew nice alway take care customer"
Výhody: "The flight attendants was nicer on this flight then the US to Doha flight"
Nevýhody: "Seats were not comfortable"
Výhody: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Výhody: "Comfortable seat and good service"
Výhody: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Nevýhody: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Výhody: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Výhody: "Nice and spacious aircraft."
Nevýhody: "Some confusion on Hindu meal and vegetarian meals."
Výhody: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Výhody: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Nevýhody: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Výhody: "The staff"
Nevýhody: "I thought the flight was fine :)"
Výhody: "Attentive service ready to appease any request very clean toilets"
Nevýhody: "Type of aircraft Films Selections in particular World Group not changed much since April"
Výhody: "I will fly Qatar again"
Výhody: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Nevýhody: "Seats too close. Person in front was in our lap almost."
Výhody: "The entertainment and food was great. The service as well. They are very attentive to any request."
Nevýhody: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
Es muy complicado la pantalla que tienen de entretenimiento. Hay muy pocas películas en español y las que están en otros idiomas no se pueden escuchar en español
Rude cabin crew. Crowded plane. Bad trip
It is good and this first time filing nice triple
My flight got cancelled several times, I booked my flight through Fly. us, that was throughly KAYAK engine, I regret my decision to do that, because fly. Us has horrible service no communication what do ever, I contacted them, called them several time but no response so far, I called airline they said they will refund to fly. Us if they request but after 1 week and half no response from them. Please only use direct airline sites during COVID times because flight cancellations is very common during COVID time, so that you guys can avoid trouble of middle man.
Výhody: "I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it"
Nevýhody: "Offer cappuccino along with coffee, tea, and juice."
Výhody: "Nice crew."
Nevýhody: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
Výhody: "Overall good experience."
Nevýhody: "If could have got seats of our choice."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Nevýhody: "Lots to be improved. Crew food boarding on board service."
Výhody: "Crew were rude and kept ignoring me"
Nevýhody: "Crew member needs to be more friendly and accommodate when things go wrong"
Výhody: "Entertainment system"
Nevýhody: "The food and the crew way of speaking to people"
Výhody: "nice comfortable flight"
Nevýhody: "depaert on time"
Výhody: "Good seats. Good space good crew."
Nevýhody: "I could not check in to book my preferred seating because my flight connections was a mixed carrier flight. Website did not tell me what was the issue so I kept trying. Also would have preferred it if I could have checked in online for my emirates routes but that option was not available."
Výhody: "Excellent service"
Nevýhody: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Výhody: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Nevýhody: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"
Výhody: "The food and service was great."
Nevýhody: "Boarding for priority was a bit slow."
Nevýhody: "Not much food to eat."
Nevýhody: "On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation."
Výhody: "The only good thing was the entertainment"
Výhody: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Nevýhody: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Nevýhody: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
Výhody: "Like the cabin crew... comfortable seat in the business class"
Výhody: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
Nevýhody: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"
Nevýhody: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"
Výhody: "The cabin crew are helpful. the in-flight entertainment is superb."
Nevýhody: "The selection of food, the seat is uncomfortable"
Nevýhody: "Full aircraft so pick you seats early"
Výhody: "I didn’t die in a plane crash"
Nevýhody: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
Nevýhody: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Crew, newer aircraft, leg room, entertainment choices"
Nevýhody: "Absolutely hate the fact that Emirates also started nickel and diming for selecting seats after charging a premium for the air ticket. Entertainment, Food, aircraft all are mediocre to slightly better than average. Sorry, lost all respect and aura for Emirates"
Výhody: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Nevýhody: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
Nevýhody: "movies selection"
Výhody: "The Airbus was quiet and comfortable."
Nevýhody: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Nevýhody: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"
Výhody: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Nevýhody: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Výhody: "Facilities and Crewe in business class were great"
Nevýhody: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"
Výhody: "Really comfortable, good service."
Výhody: "Food was decent."
Nevýhody: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"
Výhody: "Customer service, food was good. Even though the flight was long, the crew did the best that they could to make it comfortable. They were generous with drinks, made sure we were comfortable. Will definitely do it again."
Nevýhody: "Lost channels at times. the electonic system can be finicky at times, doesn't respond to touch right away. One of my suitcases came torn on a part close to the zipper, not sure if someone was trying to cut it. Looks very suspicious but nothing is missing."
Výhody: "Service, comfort, food, wine, all outstanding."
Výhody: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Nevýhody: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Výhody: "Nothing !"
Nevýhody: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Nevýhody: "Nada, I slept through this leg and the staff let me be."
Výhody: "comfortable seating, friendly helpful crew, good food"
Nevýhody: "sometimes too cold sometimes too warm"
Nevýhody: "Need more leg room"
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Nevýhody: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Nevýhody: "Delayed flight."
Nevýhody: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"
Nevýhody: "A little more leg room would be great"
Výhody: "Crew good"
Nevýhody: "Baggage small bag forced to check"
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Nevýhody: "Two of the flight attrendants in our area were in a bad mood and it showed."
Výhody: "Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate."
Nevýhody: "The seating and leg room is quite cramped"
Nevýhody: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "friendly crew; easy boarding; arrival on time"
Nevýhody: "Seat not very comfortable and very little leg room"
Výhody: "Great service & lots of room to sleep"
Výhody: "Crew was always ready to help. It was a very smooth flight."
Nevýhody: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Nevýhody: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"
Nevýhody: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."
Nevýhody: "If I were a small person I would have been almost comfortable the seats were so narrow with no leg room so that trying to find a place for myself was laughable, unfortunately not the funny laughable. There is not a chance that I will ever again book an international flight on Swiss. I hope you share this with the airline."
Nevýhody: "The headset outlet is still the old one, so you can't use your own ."
Výhody: "Fast, on time."
Nevýhody: "No entertainment at all, super uncomfortable"
Výhody: "On time, good service, nice crew"
Nevýhody: "Tight space for legs when chair is in flat setting"
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "Best airline I have ever flown"
Výhody: "Professional polite crew."
Nevýhody: "Seats too SMALL Food not eatable"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Nevýhody: "Cervise was not so good was waiting almost 3 hours on check in"
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Výhody: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."
Výhody: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."
Výhody: "only a short 1 1/2 hr flight but the attendant was wonderful."
Nevýhody: "only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary."
Výhody: "The crew was very attentive and accommodating."
Výhody: "Perfect service, on time"
Výhody: "That I was going to Florence."
Nevýhody: "The food. Very artificial in its appearance and flavor. And that I was so tired from not being able to sleep during the extremely uncomfortable overnight flight from Boston to Zurich."
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Výhody: "Our attendant was very nice with a great attitude."
Nevýhody: "Luggage line in Zurich at airplane"
Výhody: "As above."
Nevýhody: "As above."
Výhody: "Never happened. Please refund ASAP Due to COVID-19 I have tried to email"
Výhody: "The flight was a great value for the price and the staff was amazing and attentive."
Nevýhody: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Výhody: "Crew was very friendly"
Nevýhody: "Food choice and more comfortable seats"
Výhody: "Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class."
Výhody: "This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable."
Nevýhody: "Nothing...this trip was a clinic on international travel for a great price."
Výhody: "The crew was nice and professional."
Nevýhody: "I wish seat is more comfortable and I wish updated movies."
Výhody: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Nevýhody: "Hard to ask for more spacious seating but I will."
Výhody: "Very great!"
Nevýhody: "Hard to get better!"
Nevýhody: "Flight was delayed but no reason was given or announced."
Nevýhody: "More leg room."
Výhody: "Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!"
Nevýhody: "Food okay could have been better. Entertainment system excellent but television shows section could have been better."
Výhody: "The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch."
Nevýhody: "I got economy, the seats were uncomfortable"
Výhody: "Fast and efficient boarding process. Nice selection of movies."
Nevýhody: "Seats (economy) can always be more comfortable."
Výhody: "Crew was very friendly."
Nevýhody: "There is just no room to move in those seats. We were packed in like sardines."
Výhody: "The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow."
Nevýhody: "Answered above. The seats looked bigger and better but the equipment looks tired."
Nevýhody: "Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable."
Výhody: "Boarding was smooth since I was sky priority"
Nevýhody: "Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight."
Výhody: "Nice clean plane. Pleasant crew."
Výhody: "The flight was 40 minutes faster than expected"
Nevýhody: "The economy seating in this airline are trash"
Nevýhody: "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
Výhody: "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
Výhody: "The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth."
Výhody: "Delayed for 24 hours with no compensation, please advise where I can file a complaint."
Nevýhody: "Delayed for 24 hours with no compensation, please advise where I can file a complaint."
Výhody: "Clean plane. Nice staff. I appreciated the extra leg room."
Nevýhody: "I order an Indian vegetarian meal. No salt, no taste. So I didn't eat much on the plane"
Výhody: "Over all a good flight experience. Would use them again"
Výhody: "Polite service of the crew. Overall conditions of temperature etc. Food was good with choices as were beverages."
Nevýhody: "My husband has quite long legs, and although I had plenty of room, he was a bit close (though not tight) in legroom."
Výhody: "The food, service, and seats were all great in economy. I typically fly UA and China Airline's entertainment system and seat comfort are definitely on par on this 777 when compared to UA's 787."
Nevýhody: "I didn't like that we didn't have a free row since our flight was packed - but that's not really much of a negative."
Výhody: "Very nice flight crew"
Nevýhody: "Food didn't agree with me"
Výhody: "i like their food ."
Nevýhody: "Boarding left on time, but there were staff members frustrated and yelling at passengers to get on the plane. Normally I am not a picky eater, but I could not eat the food on the flight. It tasted like dog food"
Nevýhody: "Video won't function right, it keep showing wrong video. Leg blockage on the under the seat. I can't stretch out"
Výhody: "No screaming kids"
Nevýhody: "Seats not comfortable, not enough bathrooms (one dedicated for staff)."
Výhody: "Professional staff"
Výhody: "I got business class and I'm not sure why? Was it because it was my birthday?"
Výhody: "Had a nice flight back from Taipei to JFK on China Airlines in premium economy. Compared to economy, I was quite happy with the comfortable far-reclining seats and more than enough leg room. My one complaint is food. I'm a vegetarian and the veg options were awful...simply not acceptable. And giving passengers the full can of soda/beverage would be nice. Most adults drink more than a shot glass worth of soda or juice. Or at least fill the cup a bit more."
Výhody: "Nice staff and fast boarding"
Nevýhody: "Terrible seating and mediocre food"
Výhody: "Need more movies and newer movies"
Výhody: "comfortable seating and up to date entertainment."
Nevýhody: "Food was not that good."
Nevýhody: "Even though we had reserved seating, they changed the seating and gave us crappy seats."
Výhody: "Food presentation, and comfort. Wine"
Nevýhody: "Could have used a bit more privacy"
Výhody: "The flight was short yet comfortable."
Nevýhody: "Nothing I can think of off the top of my head. Everything was fine."
Výhody: "Nothing about the flight I can recall was pleasant"
Nevýhody: "From the time we board at Taipei, the gentleman checking our ticket was rude. The flight crew member was not straighten out the customer who are loud and causing trouble for other customer. Seat was uncomfortable and small. I've suffered back pain due to the cramped seating and also my seat reclining was broken, every time I've tried reclining it just snap back. The food was bad, the bun/biscuit was hard when given to us."
Výhody: "Crew was nice and polite"
Nevýhody: "No information, lack of communication"
Výhody: "Entertainment - good choices of movies and newer LCDs."
Nevýhody: "Compared to Delta where they proactively offer unli cocktails and drinks to business class and comfort, I've never had one offer in my return trip. Had a technical malfunction twice which caused me to miss my 7am connecting flight by 2 mins. The next plane didn't even bother to wear for 2 mins even if they caused the delay. They gave a 250NT lunch voucher and asked to what til the next flight in the afternoon. That was the longest flight I experienced coming from New York."
Výhody: "I loved that my knees didn't touch the seat in front of me. As a tall girl and a 12hr flight that would not have been comfortable at all."
Výhody: "Plane was clean and food was okay. Quiet flight and staff was helpful."
Nevýhody: "Boarding was slow and there were few if any announcements. The boarding area is confusing and not having clear signage made it difficult."
Výhody: "I wish to commend a particular flight attendant on my CI7 flight on August 10 from LAX to Taipei. A young lady who I believe is called Jashe was especially helpful and attentive to me, and served me with very kindly. I believe she a strong asset to your organization, and wish to compliment her. Allen Wittenborn Seat 60C"
Nevýhody: "Seats were very narrow, even for economy class. The food on this flight was mediocre. I don't expect much in this class, but I did not find the meals very tasty."