Najděte levné lety do Severní Ameriky

Nevýhody: "Better movie selection. Better organized boarding in Frankfurt"

Nevýhody: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"

Výhody: "The crew is usually really good."
Nevýhody: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"

Výhody: "Crew was amazing"

Výhody: "Very cramped seats"

Výhody: "Food, Entertainment."
Nevýhody: "Harder than usually landing"

Výhody: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."

Výhody: "Yes the SQ802 and sQ807 was excellent"
Nevýhody: "Returning flight food short be better SQ807"

Výhody: "Crew amazing. Seat super comfortable"
Nevýhody: "Nothing!"

Nevýhody: "Excellent service"

Výhody: "Extra leg room, great service and good food."
Nevýhody: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"

Výhody: "Lie-flat seats in business class"
Nevýhody: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."

Nevýhody: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."

Výhody: "Great service always smiling, flight on time, overall a great way to fly."

Výhody: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Nevýhody: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"

Výhody: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Nevýhody: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."

Výhody: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Nevýhody: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Výhody: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Nevýhody: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

Výhody: "Crew"
Nevýhody: "Food"

Nevýhody: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Výhody: "Staff was polite and accommodating"

Výhody: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"

Výhody: "Everything was good"
Nevýhody: "No complaints"

Výhody: "Everything"

Výhody: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Nevýhody: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."

Výhody: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Nevýhody: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."

Výhody: "wide seats. great service. on time."
Nevýhody: "food was not as good as one would expect."

Výhody: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Nevýhody: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."

Výhody: "Friendliness"

Výhody: "Crews were all nice, respectful and helpful!"
Nevýhody: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."

Výhody: "Ontime, airline stewards were excellent and tv entertainment very good"
Nevýhody: "Nothing"

Výhody: "Excellent service & comfort"

Výhody: "Great service"

Výhody: "Best serves ever will fly every time"

Výhody: "Love the service at Singapore Air. Very attentive and accommodating."
Nevýhody: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Výhody: "the selection was impresive to m"

Výhody: "I got in some exercise during the delays and gate changes"
Nevýhody: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"

Nevýhody: "Extremely cramped flight in regular Economy."

Výhody: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Nevýhody: "It would have been nice if wifi was free considering it was such a long flight"

Výhody: "Food was excellent, timely departure and arrival"
Nevýhody: "Crew was not as friendly as I'm used to."

Výhody: "Crew was attentive and nice."
Nevýhody: "Cabin was beat up and worn out."

Výhody: "everything great, every time again"

Výhody: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Nevýhody: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."

Výhody: "The flight experience was pretty great overall.."
Nevýhody: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."

Výhody: "The food was great!"
Nevýhody: "The announcements coming from the boarding crew were not clear or hardly under stable."

Výhody: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Nevýhody: "nothing"

Výhody: "This was the second time that we were able to fly to Germany with Singapore airline. I will always try to fly with them in the future. I have been on numerous transcontinental trips and I rank them as number one. They make me feel like I am welcome."
Nevýhody: "There was very little leg room for people over five feet tall. Everything else was exceptional."

Výhody: "Service is good even in economy class."
Nevýhody: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."

Výhody: "I loved the touch of luxury, even sitting in the economy , the hot towels, the good food , attractively prepared , the free wine and the courtesy of all the team. This was my third time flying with Singapore Airlines and I hope not the last time. The big plane flew so quietly, it was a wonderful flight."
Nevýhody: "Like in all airplanes in economy the seats are too close , but when you cannot afford to fly differently it was okay, there was at least leg room."

Nevýhody: "Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic"

Výhody: "N/A"

Výhody: "Awful!!!"

Výhody: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Nevýhody: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "Food was great, creww was very nice"
Nevýhody: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Výhody: "nice flight"

Výhody: "Seat was ok, crew was friendly"
Nevýhody: "Movie options were limited"

Nevýhody: "Entertainment system was not working"

Výhody: "A good airline and a good flight. Lots of entertainment options."
Nevýhody: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Nevýhody: "Waited for baggage at Newark for more than 45 min"

Výhody: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Nevýhody: "All of it"

Výhody: "Dry. I’ve food and really felt pampered"
Nevýhody: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Výhody: "The service and food are very good."
Nevýhody: "Tight space for business class."

Výhody: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Nevýhody: "A little tight in economy and i am short"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Everything was as accommodating as possible."

Výhody: "Nice staff and inflight service. seats were great"

Výhody: "good service, patient with passengers"
Nevýhody: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

Výhody: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Nevýhody: "The legroom in economy is just as bad as you would expect."

Výhody: "Pleasant staff"
Nevýhody: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Výhody: "Excellent food."
Nevýhody: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Výhody: "on time, good food, pleasant service"

Výhody: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Nevýhody: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Výhody: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Nevýhody: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Nevýhody: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Výhody: "Legroom is too little"

Výhody: "I was concerned the connections would be too tight but it worked out great!"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "Service was very good."
Nevýhody: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Výhody: "Best flight crew experience ever"

Nevýhody: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Crew, food...."
Nevýhody: "As I said before..."

Nevýhody: "Expired cheese. Loudest plane I have ever been on."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Nevýhody: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Výhody: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Výhody: "Everything except the earphones was great"
Nevýhody: "The earphones are bad and connector is 2 pins, so couldn't use mine."

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "The attendants were cordial"

Nevýhody: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Výhody: "General good service, food was good"
Nevýhody: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Výhody: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Výhody: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Nevýhody: "Delay and lost the luggage for the second time"

Nevýhody: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Výhody: "Speedy service & easy to navigate."
Nevýhody: "Only COVID being under control!"

Výhody: "Nothing"
Nevýhody: "The puntuality"

Výhody: "Technology"
Nevýhody: "Cleaning the bathroom"

Výhody: "Everything was fine excellent."
Nevýhody: "Everything was excellent."

Výhody: "Fast and efficient"

Výhody: "perfect"

Výhody: "They are so friendly"
Nevýhody: "The restroom"

Výhody: "Servicio"
Nevýhody: "Salida del avión"

Výhody: "the seats do not recline and are uncomfortable"
Nevýhody: "the seats do not recline and are uncomfortable"

Výhody: "Todo"

Výhody: "Very friendly and helpful"

Nevýhody: "missing luggage for 2 days now. not Good!!!"

Výhody: "Nothing im loose my fly . Im sick 10 minutes before boarding. When to the restroom. They don't let me fly. Im explained wat happened. They don't return credits for my next fly . I have to buy another ticket. They don't understand when people it's sick."

Výhody: "Comfortable, prompt, clean."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "They provde fod and dinks"
Nevýhody: "Baggage fees"

Nevýhody: "Lost my luggage"

Výhody: "it was smooth and I slept"
Nevýhody: "Boarding was a little congestee"

Výhody: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Nevýhody: "There was not red wine, other than that no complaints"

Nevýhody: "I’m still stuck in Mexico"

Výhody: "Free tv"

Výhody: "The movies"
Nevýhody: "Los asientos pequenos"

Výhody: "Puntualidad impresionante"
Nevýhody: "Todo bien !"

Výhody: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."

Nevýhody: "The seats"

Výhody: "nothing"
Nevýhody: "everything"

Výhody: "liked the seat and the space. a blanket provided without asking"

Nevýhody: "Recieved my bag in Mexico City completely wet!!!!"

Výhody: "U can watch movies for free"
Nevýhody: "Plane was dirty"

Výhody: "This company is obviously dedicated to providing a quality product."

Výhody: "Technical difficulties"
Nevýhody: "Waited 7 hours"

Nevýhody: "Delay! Delay! Always delay!"

Výhody: "Schedule on time"

Nevýhody: "The airplane was really old"

Nevýhody: "Old airplane"

Výhody: "execellent"

Výhody: "Clean everything! Didnt have traces of dirty fingers on screens, didnt feel germy,"
Nevýhody: "Maybe some pillows offered would make better"

Nevýhody: "Back of seat was very uncomfortable. Pasta was fair. Movie selection limited."

Nevýhody: "People were mad and with attitude"

Výhody: "Great, very easy"

Výhody: "The lady in the front desk in Houston was very helpful. In general I liked the whole trip tllll my destination Guadalajara."

Výhody: "Very friendly personal"
Nevýhody: "In Mexico airport personal where not helpful"

Výhody: "Fast check-in"
Nevýhody: "Sits were hard, not much comfortable"

Výhody: "Nice seating"
Nevýhody: "Wait at airport under construction"

Výhody: "Na"

Výhody: "Attention, warming, punctual"

Výhody: "Nothing on particular."
Nevýhody: "Planes aren't confortable."

Výhody: "I liked the people."

Výhody: "Faster than i thought it would be... The staff were excellent. Doing it again when I can. Thank You."

Nevýhody: "On the Mexico layover you have to fill paperwork like if you are going to stay in Mexico. My passport number was filled with a different ink color and paperwork was rejected. I was really tired and this paperwork took forever. Then after you go through the line and your paperwork is checked you have to go get your checked in luggage. I didn't like that you have to find the carrousel and pick your bags... that alone took 50 mins. For some reason we were waiting and waiting for the first bags out of the plane to come out. After that you have to form line again to put all your luggage into an x-ray machine. Then there's one final luggage paperwork check and Then you have to take your luggage to a carrousel again so they can board it into the plane. Then you have to go through security and then you have to go find the departure gate at the monitors in the terminal. Ours did not have a gate until 10 mins before departure. Signage at the Mexican airport is very poor. You have to ask people."

Výhody: "Nothing to like"
Nevýhody: "This Iwa’s very bad experience. Never again will use LOT"

Nevýhody: "Never again"

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Výhody: "Overall good flight"
Nevýhody: "Food"

Výhody: "Nice crew, great flight entertainment."
Nevýhody: "N/A"

Nevýhody: "They lost my bag!"

Výhody: "Complimentary upgrade to business class - wonderful!"
Nevýhody: "Delightful service and food."

Výhody: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Nevýhody: "On board WiFi ."

Nevýhody: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."

Výhody: "Business class on the Dreamliner is a true dream."

Výhody: "food was great, boarding was a horrible process."

Nevýhody: "Crew was having dificulty communicating in English."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Staff was very nice and friendly"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Nevýhody: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Výhody: "Food and flight on time"

Výhody: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Nevýhody: "The seats, when in reclining position, could have been a bit more comfortable."

Výhody: "Service, personal space. New aircraft."
Nevýhody: "Wifi would be good"

Nevýhody: "I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Large seats, decent fare - although inconsistent."
Nevýhody: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Výhody: "better than expected accommodations, wonderful crew."
Nevýhody: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Výhody: "Food and staff was amazing"
Nevýhody: "TV didn't work good"

Nevýhody: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Nevýhody: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Výhody: "Plain"

Nevýhody: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Výhody: "The crew was very attentive."
Nevýhody: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Výhody: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Nevýhody: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Modern aircraft, food, extraordinary fligjt attendants"
Nevýhody: "I wish that had wifi."

Výhody: "Food was good."
Nevýhody: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Nevýhody: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Nevýhody: "Unable to choose seat at ticket purchase."

Nevýhody: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Výhody: "Pleasant personal, great service!"

Výhody: "Service, food, entertainment were of good quality"
Nevýhody: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."

Nevýhody: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Výhody: "Flight attendant made me a cup of decaf coffee. It was really good. And she found artificial sweetener."
Nevýhody: "Boarding announcements in Warsaw for the flight to New York were ONLY in Polish. This left many passengers confused. I could understand this if the flight were to a Polish destination. During the flight, intercom announcements overrode the Entertainment System at FULL VOLUME - EVERY TIME. it is as though they wanted to maximize our discomfort. I would not fly with Lot again."

Výhody: "I only liked that I got to watch a few movies to kill the worst experience I had !"
Nevýhody: "I didn't like that I got no food I asked for a water bottle never got it! I was hungry the entire flight I was only lucky to be close to the bathroom"

Výhody: "Everything was excellent."

Výhody: "The seats were comfortable."
Nevýhody: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."

Nevýhody: "Loud passengers no crew attention."

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Výhody: "Fly itself but waiting at all too long"
Nevýhody: "Long wait till start and long wait for arrival...at all 6hours waiting inside the plane"

Nevýhody: "toilet cover was broken no hold up"

Výhody: "yes"

Výhody: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Nevýhody: "The food was ok could be better and WiFi didn’t work."

Výhody: "Ok"

Výhody: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Nevýhody: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."

Výhody: "Bumped up to better seats than we paid for. More space mkes a long ride easier."

Výhody: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Nevýhody: "Bad service. Attitude from flight attendants. Food just okay."

Výhody: "It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it"
Nevýhody: "staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine"

Výhody: "Boarding process was smooth."
Nevýhody: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."

Nevýhody: "Had to take a flight to New York 2 days later, then drive back home"

Výhody: "This trip would have been another good experience for me flying with Iberia if it wasn't for the man that was sitting behind me. He didn't want me to recline my seat because he wanted to cross his legs... I told him that the guy in front of me had his seat reclined all the way and I wanted (sort of needed) to do the same, then he got aggressive with verbal abuse, called me names and he punched my seat. So I called the flight attendant and told her about the incident. She was nice and calm and told the man in a very respectful way that I wasn't doing anything wrong and he should not behave in an aggressive manner, etc. The man kept mumbling insults addressed to me while talking to his wife and making sure I was hearing it.... And he kept kicking my seat every now and then, and made a fuss every time he went to the toilet. He really ruined my flight experience to New York."

Výhody: "Comfortable flight good crew and entertainment"

Výhody: "Lunch meal was good. Flight attendants were friendly."
Nevýhody: "The temperature on the flight was VERY hot and uncomfortable! Seats were very cramped and uncomfortable. Not at all an enjoyable experience. Flight was delayed and passengers were bussed to another aircraft for outside boarding. Connecting in New York was very rushed and stressful due to the delay."

Výhody: "Aircraft is comfortable (A340-600)"
Nevýhody: "One of the flight attendants was rude."

Výhody: "Entertainment package consisting of up-to-date TV shows/ series and movies that have recently been released. The time passed by faster than expected with this. The meal plan was better than some restaurants. With Meatballs being the main course followed by rice & veggies and finished with the sugar cake."
Nevýhody: "Having the seat by the bathroom. Even though passengers were instructed not to form a line, they did and were encroaching in my personal space for the majority of the flight. Though this is not an airline issue, it did effect the comfort of the 4.6hr flight."

Nevýhody: "The stewardess spilled coffee on my leg and didnt apologize. then after bumped me in the head with her elbow and did not apologize."

Nevýhody: "Very hard to get any information about connective flights. I had 1 hour between the flights and I asked the assistant at the passport control to help me to get through, she said that everyone needs to stay in the same line. I pushed myself through, which I never do, and run all the way to the gate, and hardly made my flight. It is very hard to get any information because most employees don't speak English. I will never fly with Iberia again. I would rather pay more and fly with another company. I was very upset about my flying experience."

Výhody: "The flight was comfortable and crew was good."
Nevýhody: "Boarding was a nightmare. They need to load back to front."

Výhody: "Excellent"

Výhody: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"

Nevýhody: "Lack of organization"

Výhody: "Everything"
Nevýhody: "I really enjoy flying in your airline"

Výhody: "Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American"

Výhody: "I was pleasantly surprised by the amount of legroom. Service was pleasant."

Výhody: "Not enough vegetarian meals."

Nevýhody: "my bag was lost"

Výhody: "We like the food, the entretenment service, the airplane was new and flight attendants was very polite !!!"
Nevýhody: "Nothing"

Výhody: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Nevýhody: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."

Výhody: "Nothing"
Nevýhody: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."

Výhody: "Crew was friendly and service was great. Food good and had a great selection of movies. Thanks."

Výhody: "The flight attendants are rude, the food is disgusting, and their customer service is non existent. My husband left his iPad on the plane, and realized as soon as we stepped off, but they refused to let us retrieve it. Instead, they went us through this ridiculous online process, where they determined they found the iPad, but "rejected our request to have it returned"!!!!!! The absolute worst!!"

Výhody: "The staff were extremely friendly and courteous. The flight was very smooth."

Nevýhody: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"

Výhody: "Didn't happen!"

Výhody: "Very good food overall. Picking up utensils a little slow. Good coffee. Lavatories were accessible at all times. I was able to get aisle seat without a hassle. Good movie selection l. Movie quality itself was disappointing l."

Výhody: "Everything was great."
Nevýhody: "Boarding was a bit late."

Nevýhody: "Waiting for luggage at JFK."

Výhody: "Thought the crew did a good job."
Nevýhody: "3 people in my group; not seated together; given different boarding groups; I was TSA pre-check, they weren't. Food was horrible. Plane was cramped and DIRTY. In flight entertainment useless since small screen was too far away for me to see. Despite Iberia flight number, this was an American Airlines plane and crew."

Nevýhody: "Nothing"

Výhody: "The flight was great. The crew was very attentive and helpful."
Nevýhody: "We wasted 20 min. with the checkin machine. It should be written somewhere that if you fly to the US, you have to go to the traditional check in line. After entering all the info, the machine crashed. It was frustrating."

Výhody: "Seats were comfortable"
Nevýhody: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Výhody: "My husband has trouble on planes due to his health. This flight was the most comfortable we have been on. My husband slept on the plane for the first time. We travel to Europe once a year and will be looking for this flight. Thank you!"
Nevýhody: "The food could be better"

Výhody: "good overall"

Výhody: "Excellent service."
Nevýhody: "Mediocre food choices."

Výhody: "Flight run smooth and they treat us well."

Nevýhody: "No information about 2 hours delay, no tv, old plane, no service, food disgusting. One of the worst flight ever"

Nevýhody: "It wasn't an Iberia flight. It was an American Airlines flight and there was no indication that we had to check in at the American Airlines counter. We had to run to the other side of the airport to check in."

Výhody: "Nada"
Nevýhody: "The flight was cancelled"

Výhody: "More service than I would have imagined. Great entertainment selection."
Nevýhody: "Rear portion of the plane only had one bathroom"

Nevýhody: "Tv not working on whole plane, could not charge I phone"

Výhody: "Opérate de By América airlines who changed the trip I had booked completely. Iberia allows two back, since American Airlines was ha delving the flight, they did not respect I arias policies and charged me for the second bag. the new fly was many hours later than what I was expecting. I had pay for preferable seats and in new fly the assigned me whatever was available and when I asked for original seat they told me I had to pay again."