Najděte levné letenky Praha – New York JFK

Nevýhody: "Better movie selection. Better organized boarding in Frankfurt"

Nevýhody: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"

Výhody: "The crew is usually really good."
Nevýhody: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"

Výhody: "Crew was amazing"

Výhody: "Very cramped seats"

Výhody: "Food, Entertainment."
Nevýhody: "Harder than usually landing"

Výhody: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."

Výhody: "Yes the SQ802 and sQ807 was excellent"
Nevýhody: "Returning flight food short be better SQ807"

Výhody: "Crew amazing. Seat super comfortable"
Nevýhody: "Nothing!"

Nevýhody: "Excellent service"

Výhody: "Extra leg room, great service and good food."
Nevýhody: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"

Výhody: "Lie-flat seats in business class"
Nevýhody: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."

Nevýhody: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."

Výhody: "Great service always smiling, flight on time, overall a great way to fly."

Výhody: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Nevýhody: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"

Výhody: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Nevýhody: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."

Výhody: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Nevýhody: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Výhody: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Nevýhody: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

Výhody: "Crew"
Nevýhody: "Food"

Nevýhody: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Výhody: "Staff was polite and accommodating"

Výhody: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"

Výhody: "Everything was good"
Nevýhody: "No complaints"

Výhody: "Everything"

Výhody: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Nevýhody: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."

Výhody: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Nevýhody: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."

Výhody: "wide seats. great service. on time."
Nevýhody: "food was not as good as one would expect."

Výhody: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Nevýhody: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."

Výhody: "Friendliness"

Výhody: "Crews were all nice, respectful and helpful!"
Nevýhody: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."

Výhody: "Ontime, airline stewards were excellent and tv entertainment very good"
Nevýhody: "Nothing"

Výhody: "Excellent service & comfort"

Výhody: "Great service"

Výhody: "Best serves ever will fly every time"

Výhody: "Love the service at Singapore Air. Very attentive and accommodating."
Nevýhody: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Výhody: "the selection was impresive to m"

Výhody: "I got in some exercise during the delays and gate changes"
Nevýhody: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"

Nevýhody: "Extremely cramped flight in regular Economy."

Výhody: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Nevýhody: "It would have been nice if wifi was free considering it was such a long flight"

Výhody: "Food was excellent, timely departure and arrival"
Nevýhody: "Crew was not as friendly as I'm used to."

Výhody: "Crew was attentive and nice."
Nevýhody: "Cabin was beat up and worn out."

Výhody: "everything great, every time again"

Výhody: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Nevýhody: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."

Výhody: "The flight experience was pretty great overall.."
Nevýhody: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."

Výhody: "The food was great!"
Nevýhody: "The announcements coming from the boarding crew were not clear or hardly under stable."

Výhody: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Nevýhody: "nothing"

Výhody: "This was the second time that we were able to fly to Germany with Singapore airline. I will always try to fly with them in the future. I have been on numerous transcontinental trips and I rank them as number one. They make me feel like I am welcome."
Nevýhody: "There was very little leg room for people over five feet tall. Everything else was exceptional."

Výhody: "Service is good even in economy class."
Nevýhody: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."

Výhody: "I loved the touch of luxury, even sitting in the economy , the hot towels, the good food , attractively prepared , the free wine and the courtesy of all the team. This was my third time flying with Singapore Airlines and I hope not the last time. The big plane flew so quietly, it was a wonderful flight."
Nevýhody: "Like in all airplanes in economy the seats are too close , but when you cannot afford to fly differently it was okay, there was at least leg room."

Výhody: "Yes"
Nevýhody: "0"

Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Výhody: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Nevýhody: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "The movie"
Nevýhody: "More space! The crew could have been nicer"

Výhody: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
Nevýhody: "The food could be much better. Although coming from Sicily it's tough to compare."

Nevýhody: "entertainment sound"

Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."

Výhody: "The food and service."

Výhody: "Crew great service"
Nevýhody: "Boarding was slow —delayed takeoff for nearly an hour"

Výhody: "Entertainment"
Nevýhody: "I would have liked a better selection of movies and TV series and games"

Výhody: "We did not get on any flight to NY!!!!"

Výhody: "Not applicable"
Nevýhody: "See above."

Nevýhody: "Seats are very cramped"

Nevýhody: "Nasty passport control person at gate check in"

Výhody: "Les hôtesses ont été super gentilles. Merci!!!"
Nevýhody: "L’espace entre les sièges est très réduit"

Výhody: "3"
Nevýhody: "Everything"

Výhody: "Food was actually really good."
Nevýhody: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Výhody: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Nevýhody: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Výhody: "Very good service"

Výhody: "on time and got us there on time."
Nevýhody: "untrained staff waking people up no flexibility with ordering GF dinner late"

Výhody: "Excellent organization, food and entertainment. Impeccable service."

Výhody: "People friendly"
Nevýhody: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Výhody: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Nevýhody: "Bathroom not clean"

Výhody: "Smooth flight"
Nevýhody: "Crew just ok."

Nevýhody: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Výhody: "Great complimentary chocolate."
Nevýhody: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "Paucity of games that might appeal to non children."

Výhody: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Nevýhody: "entertainment machine in my seat did not worked"

Výhody: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Výhody: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Výhody: "crew was great"
Nevýhody: "my entertainment controller did not work and my daughters head phone plug would only half work."

Výhody: "Your crew is amazing."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "The crew members were polite and efficient."
Nevýhody: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Nevýhody: "Time"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "The attendants were cordial"

Výhody: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Nevýhody: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Výhody: "The food and beverage offerings were very good. The service was excellent."
Nevýhody: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Výhody: "Nothing"
Nevýhody: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Výhody: "Nothing distinguishes itself for better or worse than usual in coach."

Výhody: "Very clean"

Výhody: "Excellent boating procedure Friendly crew good service"
Nevýhody: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Výhody: "The seats have been much better"
Nevýhody: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Výhody: "service personnel were excellent. Espresso is great."
Nevýhody: "Business class main meal was disappointing."

Výhody: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Nevýhody: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Výhody: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Výhody: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Nevýhody: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Výhody: "Amazing crew"
Nevýhody: "WIFI"

Výhody: "Will never purchase tickets through kayak ever again"

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Nevýhody: "Overhead space on plane was very limited."

Výhody: "The wafer bar. Pilot had a good landing in high winds and snow."
Nevýhody: "Nothing to complain."

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Nevýhody: "Delayed boarding, crew very friendly, polite"

Výhody: "I liked the abundant choices for entertainment and the comfortable seating."
Nevýhody: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Nevýhody: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Nevýhody: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Výhody: "Crew were polite and accommodating."
Nevýhody: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Výhody: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Nevýhody: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Výhody: "Flight on time"
Nevýhody: "nothing I can think of"

Výhody: "I like everithing was great . Thank you ."

Výhody: "new plane, half empty, good and friendly service"

Nevýhody: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Výhody: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Nevýhody: "Long delay."

Výhody: "Arriving alive. Attentive service was a nice bonus."
Nevýhody: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Výhody: "no complaints"

Výhody: "Flight"
Nevýhody: "Not enough room in the seat"

Výhody: "Nice flight freindly staff"
Nevýhody: "Not comfertable chairs"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Výhody: "The crew was super nice"
Nevýhody: "Not enough food during the long flight"

Nevýhody: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"

Výhody: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Nevýhody: "Transit time through Vienna was particularly frustrating."

Nevýhody: "Nothing to dislike"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "Flight was delayed"

Výhody: "Crew anf foid - great!"
Nevýhody: "No room there. It was a nightmare for 12 hours. Never again with Austrian!"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Výhody: "Seats, crew, nice plane"
Nevýhody: "Delayed flight. Random boarding,"

Výhody: "It was clean Lunch was good"
Nevýhody: "There were no vegetarian options for snacks"

Výhody: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Výhody: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Nevýhody: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."

Nevýhody: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"

Výhody: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."

Výhody: "Staff are pleasant and competent."

Výhody: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."

Výhody: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
Nevýhody: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

Výhody: "Good service"
Nevýhody: "Instant coffee"

Výhody: "Attentive flight attendants"

Výhody: "The flight was smooth and the staff was great."
Nevýhody: "Nothing."

Výhody: "Crew was very friendly and helpful"
Nevýhody: "Should have more movie choices"

Výhody: "Nothing to like"
Nevýhody: "This Iwa’s very bad experience. Never again will use LOT"

Nevýhody: "Never again"

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Výhody: "Overall good flight"
Nevýhody: "Food"

Výhody: "Nice crew, great flight entertainment."
Nevýhody: "N/A"

Nevýhody: "They lost my bag!"

Výhody: "Complimentary upgrade to business class - wonderful!"
Nevýhody: "Delightful service and food."

Výhody: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Nevýhody: "On board WiFi ."

Nevýhody: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."

Výhody: "Business class on the Dreamliner is a true dream."

Výhody: "food was great, boarding was a horrible process."

Nevýhody: "Crew was having dificulty communicating in English."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Staff was very nice and friendly"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Nevýhody: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Výhody: "Food and flight on time"

Výhody: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Nevýhody: "The seats, when in reclining position, could have been a bit more comfortable."

Výhody: "Service, personal space. New aircraft."
Nevýhody: "Wifi would be good"

Nevýhody: "I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Large seats, decent fare - although inconsistent."
Nevýhody: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Výhody: "better than expected accommodations, wonderful crew."
Nevýhody: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Výhody: "Food and staff was amazing"
Nevýhody: "TV didn't work good"

Nevýhody: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Nevýhody: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Výhody: "Plain"

Nevýhody: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Výhody: "The crew was very attentive."
Nevýhody: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Výhody: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Nevýhody: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Modern aircraft, food, extraordinary fligjt attendants"
Nevýhody: "I wish that had wifi."

Výhody: "Food was good."
Nevýhody: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Nevýhody: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Nevýhody: "Unable to choose seat at ticket purchase."

Nevýhody: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Výhody: "Pleasant personal, great service!"

Výhody: "Service, food, entertainment were of good quality"
Nevýhody: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."

Nevýhody: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Výhody: "Flight attendant made me a cup of decaf coffee. It was really good. And she found artificial sweetener."
Nevýhody: "Boarding announcements in Warsaw for the flight to New York were ONLY in Polish. This left many passengers confused. I could understand this if the flight were to a Polish destination. During the flight, intercom announcements overrode the Entertainment System at FULL VOLUME - EVERY TIME. it is as though they wanted to maximize our discomfort. I would not fly with Lot again."

Výhody: "I only liked that I got to watch a few movies to kill the worst experience I had !"
Nevýhody: "I didn't like that I got no food I asked for a water bottle never got it! I was hungry the entire flight I was only lucky to be close to the bathroom"

Výhody: "Everything was excellent."

Výhody: "The seats were comfortable."
Nevýhody: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."

Nevýhody: "Loud passengers no crew attention."

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Výhody: "Fly itself but waiting at all too long"
Nevýhody: "Long wait till start and long wait for arrival...at all 6hours waiting inside the plane"

Nevýhody: "toilet cover was broken no hold up"

Výhody: "yes"

Výhody: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Nevýhody: "The food was ok could be better and WiFi didn’t work."

Výhody: "Ok"

Výhody: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Nevýhody: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."

Výhody: "Bumped up to better seats than we paid for. More space mkes a long ride easier."

Výhody: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Nevýhody: "Bad service. Attitude from flight attendants. Food just okay."

Výhody: "It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it"
Nevýhody: "staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine"

Výhody: "Boarding process was smooth."
Nevýhody: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."

Nevýhody: "Had to take a flight to New York 2 days later, then drive back home"

Výhody: "This trip would have been another good experience for me flying with Iberia if it wasn't for the man that was sitting behind me. He didn't want me to recline my seat because he wanted to cross his legs... I told him that the guy in front of me had his seat reclined all the way and I wanted (sort of needed) to do the same, then he got aggressive with verbal abuse, called me names and he punched my seat. So I called the flight attendant and told her about the incident. She was nice and calm and told the man in a very respectful way that I wasn't doing anything wrong and he should not behave in an aggressive manner, etc. The man kept mumbling insults addressed to me while talking to his wife and making sure I was hearing it.... And he kept kicking my seat every now and then, and made a fuss every time he went to the toilet. He really ruined my flight experience to New York."

Výhody: "Comfortable flight good crew and entertainment"

Výhody: "Lunch meal was good. Flight attendants were friendly."
Nevýhody: "The temperature on the flight was VERY hot and uncomfortable! Seats were very cramped and uncomfortable. Not at all an enjoyable experience. Flight was delayed and passengers were bussed to another aircraft for outside boarding. Connecting in New York was very rushed and stressful due to the delay."

Výhody: "Aircraft is comfortable (A340-600)"
Nevýhody: "One of the flight attendants was rude."

Výhody: "Entertainment package consisting of up-to-date TV shows/ series and movies that have recently been released. The time passed by faster than expected with this. The meal plan was better than some restaurants. With Meatballs being the main course followed by rice & veggies and finished with the sugar cake."
Nevýhody: "Having the seat by the bathroom. Even though passengers were instructed not to form a line, they did and were encroaching in my personal space for the majority of the flight. Though this is not an airline issue, it did effect the comfort of the 4.6hr flight."

Nevýhody: "The stewardess spilled coffee on my leg and didnt apologize. then after bumped me in the head with her elbow and did not apologize."

Nevýhody: "Very hard to get any information about connective flights. I had 1 hour between the flights and I asked the assistant at the passport control to help me to get through, she said that everyone needs to stay in the same line. I pushed myself through, which I never do, and run all the way to the gate, and hardly made my flight. It is very hard to get any information because most employees don't speak English. I will never fly with Iberia again. I would rather pay more and fly with another company. I was very upset about my flying experience."

Výhody: "The flight was comfortable and crew was good."
Nevýhody: "Boarding was a nightmare. They need to load back to front."

Výhody: "Excellent"

Výhody: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"

Nevýhody: "Lack of organization"

Výhody: "Everything"
Nevýhody: "I really enjoy flying in your airline"

Výhody: "Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American"

Výhody: "I was pleasantly surprised by the amount of legroom. Service was pleasant."

Výhody: "Not enough vegetarian meals."

Nevýhody: "my bag was lost"

Výhody: "We like the food, the entretenment service, the airplane was new and flight attendants was very polite !!!"
Nevýhody: "Nothing"

Výhody: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Nevýhody: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."

Výhody: "Nothing"
Nevýhody: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."

Výhody: "Crew was friendly and service was great. Food good and had a great selection of movies. Thanks."

Výhody: "The flight attendants are rude, the food is disgusting, and their customer service is non existent. My husband left his iPad on the plane, and realized as soon as we stepped off, but they refused to let us retrieve it. Instead, they went us through this ridiculous online process, where they determined they found the iPad, but "rejected our request to have it returned"!!!!!! The absolute worst!!"

Výhody: "The staff were extremely friendly and courteous. The flight was very smooth."

Nevýhody: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"

Výhody: "Didn't happen!"

Výhody: "Very good food overall. Picking up utensils a little slow. Good coffee. Lavatories were accessible at all times. I was able to get aisle seat without a hassle. Good movie selection l. Movie quality itself was disappointing l."

Výhody: "Everything was great."
Nevýhody: "Boarding was a bit late."

Nevýhody: "Waiting for luggage at JFK."

Výhody: "Thought the crew did a good job."
Nevýhody: "3 people in my group; not seated together; given different boarding groups; I was TSA pre-check, they weren't. Food was horrible. Plane was cramped and DIRTY. In flight entertainment useless since small screen was too far away for me to see. Despite Iberia flight number, this was an American Airlines plane and crew."

Nevýhody: "Nothing"

Výhody: "The flight was great. The crew was very attentive and helpful."
Nevýhody: "We wasted 20 min. with the checkin machine. It should be written somewhere that if you fly to the US, you have to go to the traditional check in line. After entering all the info, the machine crashed. It was frustrating."

Výhody: "Seats were comfortable"
Nevýhody: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Výhody: "My husband has trouble on planes due to his health. This flight was the most comfortable we have been on. My husband slept on the plane for the first time. We travel to Europe once a year and will be looking for this flight. Thank you!"
Nevýhody: "The food could be better"

Výhody: "good overall"

Výhody: "Excellent service."
Nevýhody: "Mediocre food choices."

Výhody: "Flight run smooth and they treat us well."

Nevýhody: "No information about 2 hours delay, no tv, old plane, no service, food disgusting. One of the worst flight ever"

Nevýhody: "It wasn't an Iberia flight. It was an American Airlines flight and there was no indication that we had to check in at the American Airlines counter. We had to run to the other side of the airport to check in."

Výhody: "Nada"
Nevýhody: "The flight was cancelled"

Výhody: "More service than I would have imagined. Great entertainment selection."
Nevýhody: "Rear portion of the plane only had one bathroom"

Nevýhody: "Tv not working on whole plane, could not charge I phone"

Výhody: "Opérate de By América airlines who changed the trip I had booked completely. Iberia allows two back, since American Airlines was ha delving the flight, they did not respect I arias policies and charged me for the second bag. the new fly was many hours later than what I was expecting. I had pay for preferable seats and in new fly the assigned me whatever was available and when I asked for original seat they told me I had to pay again."