Nevýhody: "Leg room too small."
Nevýhody: "1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona"
Nevýhody: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Nevýhody: "The flight was an hour late with no announcements made in the terminal"
Výhody: "the plane was not bad, the personal monitor was very advanced."
Nevýhody: "offer at least one meal, offer at least something to drink, a blanket ... in 8 hours of flight ... after hundreds and hundreds of dollars for a ticket. shame."
Výhody: "The person I was sitting next to."
Nevýhody: "Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again."
Nevýhody: "The flight was over 5 hours delayed. Multiple times I asked for an update and wasn’t given one by any crew member, nor did they make any announcements giving the passengers and update. The other passengers on the plane were extremely rowdy and loud during the wait and the crew did nothing to keep ca"
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "Didn’t take the flight"
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Výhody: "Cheap airline, results are what we thought they would be"
Výhody: "There was an issue with my seat at boarding so they put me in the special seats instead."
Nevýhody: "Plane buzzed quite a lot on the way up."
Nevýhody: "Late flight. Delay not announced. Late luggage too"
Nevýhody: "Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate."
Nevýhody: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
Výhody: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Nevýhody: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Výhody: "On flight home, second lost bag of trip and second time of an extremely long wait, truly long long wait to report lost bag in Barcelona. So far, I have only one message for updates online about my lost bag. It always says "searching." I don't think they are though."
Nevýhody: "Lost luggage. If they would let me speak with someone live, I could give them an idea where they lost it. Looking online, I see many comments that the airline has not. located nor compensate for lost bags."
Nevýhody: "Recieved notifications of flight delays. Left for lounge 1 hour after expected take off and 1.5 hours before new departure. Returned 45 min later to see the plane had already left"
Nevýhody: "being subjected to a 15 hour travel day and missing an entire 1/3 of my 3 day vacation"
Nevýhody: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Nevýhody: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Nevýhody: "Boarding was horrendous"
Nevýhody: "They lost my suitcase"
Výhody: "on time, easy to do, price"
Nevýhody: "everything worked out well for this flight"
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Výhody: "Got off the plane quickly"
Nevýhody: "We were late boarding and departing but were not alerted before hand. Didnt matter for me however since i was there early."
Nevýhody: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Nevýhody: "Your staff was so unfriendly and treated us like some cattle. I have missed my connecting flight."
Výhody: "Difficult to say, probably just returning home"
Nevýhody: "1. After 4 hours in line in front of the boarding desk (I was between the first 10 people in line) due to a flight delay, when they began boarding they decide to start from the 15-31 rows. As I was on the 6th row, for which I payed an overprice when buying tickets, I eventuallypassed frome the first 10 people to be boarded to the last one. 2. As a consequence of point 1. As I arrived in front of the airplane door, the crew said the remaining luggages couldn’t be boarded with us because there wasn’t anymore space in the lockers. 3. The crew was very unprofessional. So, in the end, after paying more for first rows tickets and after being one of the first people in line to be boarded, because of poor organizarion I ended as one of the last to be boarded and without the right to bring with me the personal luggage. A nightmare"
Výhody: "Smooth boarding ,clean cabin,smart,comfortable ,nice staff ,on time ,what more could we ask for ? Oh yes! Better food !"
Nevýhody: "Overpriced,ghastly food"
Výhody: "Left on time !"
Nevýhody: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Nevýhody: "They overbooked the flight. We were a party of eight and half of us got to go on the 12pm flight and myself my husband and 2 children had to wait! We were told we could get on a 4pm flight and were rebooked for a 9pm flight!! Then they lost all my luggage and when I did get it we only got 2bags! My kids while suitcase went missing for two days! Totally unacceptable! Worse thing is the lack of direction to handle the situation. Their answer was by law were allowed to overbook! Seriously! I know this is true but these airlines should. It be allowed to do that it’s disruptive to people’s lives that have paid money to be on these flights. So our 4day vacation is now down to 3 and of those 3days we spent one day waiting on partial delivery of our luggage!"
Výhody: "The personnel was pretty nice and we arrived on time."
Nevýhody: "I have never been on a plane that crowded, there is not an inch to breath..."
Výhody: "The crew was nice and polite."
Nevýhody: "small plane delayed both ways no information as to why. Rude staff"
Nevýhody: "Delayed over two hours both ways. Crew didn't make it down the aisle with the trolley for refreshments. Didn't have food vouchers and would not give me more than a a small glass of water even though we were stuck on a plane for over 5 hours."
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "Seat ok"
Nevýhody: "1hr late with zero explanations or apologies. Like nothing happened. Slow boarding process as well. Never again vueling"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Výhody: "Assigned to row 2."
Nevýhody: "Checkin took 1 to 2 hours!"
Výhody: "On time"
Nevýhody: "Lazy steward talking and the toilet were he was standing next to had all water"
Výhody: "Main door closed 10 minutes early; fast luggage retrieval in Prague"
Výhody: "Boarding went quick after passport control went very slow"
Nevýhody: "Would prefer complimentary cup of water"
Nevýhody: "seats were really tight with little leg room. A long walk from security to the gate"
Nevýhody: "Chairs are uncomfortable It was hot during the flight"
Výhody: "Quick trip all went well"