Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety do Kazachstánu
Průměrný zpáteční let z České republiky do [127,ctry, place:'to'] trvá 14hod 25min a pokryje vzdálenost 4444 km. Nejoblíbenější trasa je Praha – Almaty, s průměrnou délkou letu 10hod 05min.
Nejlevnější letenka do Kazachstánu z České republiky nalezená za posledních 72 hodin je jednosměrná letenka za 3 136 Kč a zpáteční letenka za 9 703 Kč. Nejoblíbenější trasa je z Prahy do Almaty a nejlevnější zpáteční letenka pro tuto trasu nalezená v posledních 72 hodinách stojí 9 703 Kč.
Na základě vyhledávání letenek na stránkách KAYAK je nejoblíbenější destinací Almaty (100 % celkového počtu vyhledávání letů do Kazachstánu).
Funkce Cenová předpověď společnosti KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena za cestu do dané destinace a pro daný termín v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
Skóre na základě recenzí zákazníků KAYAK
Nevýhody: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"
Nevýhody: "The crew isn’t very friendly, they do not know English very much."
Výhody: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
Výhody: "شكرا لكم"
Výhody: "They give me windows seat. Problem give Aaisle seat to handicap. Old man can’t move nowhere’s ever time I like go bathroom waited someone help him crews members are rude I requested it’s hard. Nobody care my priority 30 min waiting then I use restroom. Disappointed Los Angeles to Istanbul uncomfortable journey"
Nevýhody: "Small seats in the economy class"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "The service, food,seats,crew,hot towel, slippers & more."
Nevýhody: "Nothing. Everything was great!"
Výhody: "Excellent service with comfort"
Nevýhody: "All was great"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "they provide such a great service so that I cannot find anything else to complain."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Long lines and very slow"
Nevýhody: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Výhody: "Comfort, food, staff, everything"
Nevýhody: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Smooth ride"
Nevýhody: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Výhody: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Nevýhody: "I could not change the stars above."
Výhody: "Touch screen."
Nevýhody: "The screen worked slowly. The food was minimal and poor quality. The lettuce was browning so I didn't have much salad on the main dinner. Sad that there was no fresh fruit at any time."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "As usual on Turkish Airlines, the crew was very friendly and helpful."
Nevýhody: "The entertainment system on the plane was not working. They woke people up to give us dinner at 1:00 am (Almaty time) and again for breakfast more than 2 hours before the flight ended. Let people sleep!!"
Výhody: "20 min delay. Boarding took too much time"
Nevýhody: "I have been traveling 40 times on this flight (Geneva-Istanbul-Mogadishu) and since 2014 the food is all the same: insipid and at some occasion got a food poisoning (always traveled economic). Same dry or overcook pasta and dubious meat. So on my profile (i am an Elite frequent flyer) i ticked that I prefer a special meal (sea food).. which is never available. So they apologize and promised they will make a commercial gesture that... never came."
Výhody: "Seat comfort, entertainment, food quality, professional staff."
Nevýhody: "seating assignments, lack of service support if book through Kayak, Turkish Cairo staff said they had fixed the seating assignments for our onward flight...not true. Transiting Istabul airport is tight on times due to long security lines."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."
Výhody: "Great service; lots of food,drinks,considering the short duration of the flight as well as headphones,blanket and a pillow"
Nevýhody: "gerat flight,no complaints."
Nevýhody: "I got lucky I came home alive"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Nevýhody: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Výhody: "Crew was nice and friendly."
Nevýhody: "Food was not very good."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Best airline food I have ever had. Most comfortable long flight as well."
Výhody: "Good in seat entertainment with many choices. In seat charging for devices."
Nevýhody: "Leg room was unbearable for a 777, even for a 5'4" person! Only saw crew for the first 2 hours and last 2 hours of a 13 hour flight."
Výhody: "Movies crew"
Nevýhody: "All was good"
Výhody: "The people and service and food were all excellent. My only problem was missing the connecting flight. See comments on the right."
Nevýhody: "The flight was late in leaving, so I missed my connecting flight and had to stay overnight in Instanbul. It would have been nice if they were more organized and could have postponed the flight, or made arrangements for those who were on a connecting flight to be driven over there quickly."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "The staff was disorganized The boarding slow and the computer was the workings same as above"
Výhody: "The service was great. The flight attendants are professional, accommodating and very helpful. Inflight entertainment is great."
Nevýhody: "The temperature runs high on most Turkish Airlines flights that I have taken, especially the red eye flights. Every time that I have flown from Istanbul to Almaty, the plane is hot and people are sweating. This time I asked for the temperature to be adjusted, and after about 4 times, I finally felt a bit better - but still not comfortable. I don't know if this is a malfunction, or an opportunity to save money?"
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Nevýhody: "No complaints"
Výhody: "Timely, clean, friendly crew. Love this airline."
Nevýhody: "If a person who checks in would not inform me that I have to seat next to bathroom"
Výhody: "The crew was generally ok. Although the flight attendants didn’t make a final pass to collect trash before we started to land. I had to hold trash on my lap for probably 45 minutes."
Nevýhody: "Aeroflot’s food is terrible. Period."
Výhody: "Professional crew"
Výhody: "Slept the whole way."
Výhody: "We arrived safely"
Nevýhody: "Airplane was two hours late. The food was not good. Not friendly crew."
Výhody: "The flight was on time, descent was a little bumpy due to winds but the pilots were great professionals and we landed very smoothly."
Nevýhody: "Loud neighbors right next to me :-("
Výhody: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Nevýhody: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."
Nevýhody: "There is no entertainment on this flight, so rate should be N/A."
Výhody: "Very comfortable flight no layover. TV worked well."
Výhody: "Very nice snack! Especially for 3 hr flight. on time. Crew was very friendly"
Výhody: "Friendly and polite crew."
Nevýhody: "boarding was outside. My seat was changed by Aeroloft at boarding gate to a seat at back of plane. uncomfortable seat."
Výhody: "Almost all"
Výhody: "it was fine"
Nevýhody: "charged me 100 euros and made me check in my carry on that they let me bring with no issues on the same flight there AND it was a half empty flight. 1cm off and 100 euro robbery. Avoid them if you can."
Výhody: "everything!!! Great service ."
Výhody: "I gave it a 10 as the flight itself was very good, as have been all of my Aeroflot flights. More comfortable seats than most airlines, attentive and kind stewardesses, a very good flight, and good food. They even pass out sleep masks, slippers, and have personal toothbrush and toothpaste kits available in the bathroom. Much better than most American airlines."
Nevýhody: "However, the ticketing and boarding personel at JFK are no longer the former polite and efficient Russian-speaking staff, and I wonder if this is a forced change due to JFK union rules? They are now native New Yorkers of various ethnic groups, like random JFK personnel, but not one of them ticketing us in the late evening spoke Russian! I saw several Russians struggling to try to get them to understand ticketing problems, and one older woman burst into tears, thinking they were telling her she couldn't get on the plane. The woman at the desk just coldly held up her hands in an X, gesturing her to get away. Please go back to the native Russian-language speakers. I didn't know if these were really Aeroflot employees, so didn't give a low rating as the flight itself was great. Also, when they lined us up to get on the plane it was four lines, with no instruction and no signs, even in English as to what the lines were for-- we were simply lined up like cattle, and after shoving me from one line to the next, with no explanation, even in English, finally herded us on the plane. It was a dehumanizing experience."
Výhody: "The aircraft was comfortable, the inflight entertainment provided in each headrest was provided plenty of options. The food was wonderful (much better than I would have expected). Slippers and an eye cover along with pillows and blankets made for a comfortable flight. Lastly the price was right!"
Nevýhody: "A very minor issue not even a complaint, but the sodas taste like diet mixed with regular sugared soda."
Nevýhody: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("
Výhody: "everything was great"
Nevýhody: "Nothing bad. All is good."
Nevýhody: "Sandwich was unappealing"
Výhody: "The crew was very attentive and willing to accommodate passengers' needs."
Nevýhody: "Delays and rather chaotic boarding."
Výhody: "Friendly and halpfull stuff"
Nevýhody: "Food is very poor quality and untasty. Last rows of seats do not have chosee because alternative meal is finish..."
Výhody: "Aeroflot is SUPER!"
Výhody: "The crew was real pleasant"
Nevýhody: "20 min late Lost luggage. Afte 7days not delivered"
Výhody: "The Entertainment system on long haul flights essential. I also liked the slippers and eye mask, although I rarely can sleep on the flight."
Nevýhody: "The food service really isn't very good. On two of my Aero flights they offered drink service (wine is complimentary beer is not) and hour before the meal. That's fine, but there is nothing offered during the meal(s). Not even water. Several passengers had to contact the attendents to bring coffee because we were offered none. This happened twice. Also, for breakfast there was no egg option, just oatmeal and pancakes. The attendents' English is not that great for international flights--you have to wonder how they are assigned these flights."
Výhody: "Great service, comfortable cabin, tasty snacks"
Nevýhody: "Boarding procedure took two hours"
Nevýhody: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"
Výhody: "The flight was smooth"
Nevýhody: "The Airflot staff at the airport was very rude and unprofessional"
Výhody: "Always on time"
Nevýhody: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."
Výhody: "Food and entertainment were great. Comfort was ok. Service was ok"
Nevýhody: "Boarding was a nightmare."
Výhody: "The service was great and very friendly personal."
Nevýhody: "Food was great"
Výhody: "The flight attendants were nice and accommodating."
Nevýhody: "A ham sandwich as the only option for the snack doesn't work for me, as I am a vegetarian, but I understand it's a short flight and so it isn't a huge deal."
Výhody: "Food and friendliness"
Výhody: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Nevýhody: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."
Výhody: "The crew was simply superb. The plane also very clean and modern. It was a beautiful experience!!I was very pleased with the overall service and attention."
Nevýhody: "The boarding process was a bit daunting. Once I was on the plane everything was fine and even exceeded expectations!!"
Výhody: "Great service, great food, comfortable seats. Our airplane was very clean and new. We were even given slippers and eye masks, which is not something I've seen on an economy flight!"
Nevýhody: "My seat's entertainment system had a problem with sound output, which resulted in different volume levels for each earpiece."
Výhody: "Seats were comfortable"
Nevýhody: "No entertainment"
Výhody: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Nevýhody: "My friends mother was flying with us, she did not received her luggage"
Výhody: "It just seemed to be easy from registration desk all the way to Moscow. The crew was helpful and pleasant ... It was a stress free flight ..."
Výhody: "Boarding took extra 1.5 hours"
Výhody: "The service was great. Everything was on time."
Nevýhody: "The second food (pasta) was not great."
Výhody: "best service"
Výhody: "when it ended and I moved on to Qatar and service"
Nevýhody: "Their statement nothing is their fault. Cannot get baggage to final destination. Tagged incorrectly. Food was poor and no entertainment."
Výhody: "plane from moscow to ny was really good"
Výhody: "The crew was amazing. very polite. The plane on the way back to NYC was very modern and comfortable."
Nevýhody: "The seating was not by zone, like other airlines do. So everyone was in standing in line to board 20 min before the boarding."
Výhody: "Awesome crew and clean plane."
Výhody: "Comfortable plane, crew was professional."
Nevýhody: "Boarding was a little chaotic, but it all worked out."
Výhody: "The crew was professional and polite."
Nevýhody: "My particular flight was five hours late, which happens sometime, but it was difficult to follow what was going on."
Výhody: "The seats was comfortable."
Nevýhody: "It’s Ok enough."
Výhody: "Connection in Minsk"
Nevýhody: "more space between the 5rows and upgraded seats"
Výhody: "Yes, the crew was professional and seat was comfortable."
Nevýhody: "The flight was delayed for one and half hour."
Výhody: "The chairs and the snack"
Nevýhody: "They could have warned beforehand that the flight is for Budapest and Belgrade... people in the transfer bus were in panic to realize that some of them go to another country then the rest"
Nevýhody: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"
Výhody: "Flight was ok"
Nevýhody: "Very bad experience with process leading to boarding. Air France knew nothing about my connecting flight even though it was labeled “Air France”. There was no info on any airline site about my connecting flight either. Lost so much time at airports! Not sure if it was Air France or Bellavia’s issue."
Nevýhody: "No legroom"
Výhody: "Pleasant crew."
Nevýhody: "The flight was greatly delayed to the point that we missed the connecting flight on Bellavia."
Výhody: "We have successfully landed"
Nevýhody: "The plane we flew from Tbilisi to Minsk was old, noisy while landing, not very clean, the crew was not very attentive during this flight."
Výhody: "On time safe and clean flight with reasonable price"
Nevýhody: "No comment"
Výhody: "This plane was very old. Bad seats. Only cold drinks served"
Výhody: "I loved the tea with lemon that was offered. Very tasty!"
Nevýhody: "The flight was late but there was no communication about this when boarding. No announcements of any sort. The plane was old (clearly a refurbished old Italian plane), poorly pressurised (painful on the ear popping), and pretty bumpy on the takeoff and landing"
Výhody: "the crew was very professional"
Výhody: "Plane, crew"
Nevýhody: "Really slooooow boarding without announcement that boarding started"
Výhody: "Good job of personnel (at least, they looked /pretended to be enthusiastic and customer-oriented)"
Nevýhody: "Complete ignorance by staff/personnel of Ataturk airport what is/where is Belavia and WHERE would be the registration. Actually, I have a picture confirming this my statenent, but you quite wisely did mot provide any way to submit this picture. Bravo! :)"
Výhody: "Attentive staff."
Nevýhody: "No entertainment for a 3-hour flight, looks like Belavia stuck in 20th century, disappointed. Sandwiches are not good and not enough for a long flight."
Výhody: "Attentive staff."
Nevýhody: "Bad weather in Minsk delayed flight more than 7 Hours and Belavia staff did not communicate the reasons for delays to passengers for more than 3 hours into delay. In the end, the purpose of my trip was lost due to the incredible delay and I did not travel in the end. Poor Communication and Poor Handling of Passengers and our Concerns. Czech Air (booking owner) should hold Belavia (operating aircraft) accountable for this poor performance ... not the weather delay, but how they handled (or didn’t handle) passengers and communications."
Výhody: "Flight in time, gentle crew."
Nevýhody: "Old airplane"
Výhody: "Flight in time, gentle crew."
Nevýhody: "Old airplane"
Výhody: "The prices are fine for Belarus - still not at a Ryanair level tho but better"
Nevýhody: "I didn't like the fact that the seating is extremely short (no legspace) forcing me to sit sideways. Really not comfortable. There is of course absolutely no entertainment in the plane."
Výhody: "I love their services and supports. It made my flights more convenient."
Nevýhody: "I think everything is good, not bad things mentioned now."
Nevýhody: "Unfriendly crew. No smile. Spoke only in their native language."
Nevýhody: "The flight was late an hpur and a half."
Výhody: "The staff at Belavia Airline are great. Although it’s only a couple of hours flight we were served a pasta lunch which was tasty"
Výhody: "Our first time to fly Belavia Airlines and the service is outstanding. It’s the shortest time possible to fly out of St Petersburg to Kraków although there are two layovers in Minsk and Warsaw. The flight cost us reasonable $250 each. The Airport lounge at St Pete and in Minsk are both excellent"
Výhody: "4 hours delay"
Nevýhody: "4 hours delay"
Výhody: "on time"
Nevýhody: "sandwiches with white bread"
Výhody: "Friendly crew, punctual, efficiency"
Nevýhody: "No veggie food choice - probably to be reserved before"
Výhody: "The crew were excellent"
Nevýhody: "Child tantrums nearby slightly disturbing, but thats kids?"
Nevýhody: "Nothing. Manchester ground staff contacted to support my invalid wife went missing and we had to walk over 30 minutes from the plane to the baggage hall."
Výhody: "Efficient and friendly"
Nevýhody: "All good"
Výhody: "What is not to like? Flight from Almaty-Minsk was delayed (no explanation) , so we could no longer fly from Minsk to Paris, and the end we waited 9 hours for a completely different airline to fly us. So instead of landing in Paris at 10:25 in a morning, we landed at 18:00 so we lost practically whole day in Paris, for what we are very grateful! (Will never choose this airline again)."
Výhody: "The aircraft took off just in time, flight was smooth, crew helpful and polite. Landed in exact time, according the time table."
Nevýhody: "a delay for 4 hours"
Výhody: "Excellent job"
Výhody: "Great price!"
Nevýhody: "No big complaints, Balavia did what I needed."
Výhody: "Nice crew who spoke English"
Nevýhody: "No online check in; old plane; late both ways"
Nevýhody: "I was not allowed on the flight without a Visa and I was not told I needed one."
Výhody: "Everything was clean and professional. Liked the flight staff in uniforms, something lacking in the US. Flight was on time."
Nevýhody: "Only coffee tea or water no juice.Sandwich thin white bread with one slice of processed chicken . No entertainment one hour flight!"
Výhody: "Upgraded to business class by some reason"
Výhody: "Ni wine/beer on international flight"
Výhody: "No extra charges,in flight meals and drinks,comfortable seats."
Nevýhody: "Long layover"
Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"
Nevýhody: "Employees at airport in Budapest didn’t speak English, also went to restroom and there was no access for handicapped people, I’m on wheelchair. I will never again go that way, very bad experience."
Výhody: "Good organization for connecting flights, since first one departed one hour late"
Nevýhody: "Not put me in middle sit never again"
Nevýhody: "Flight delays, late boarding, better service"
Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."
Výhody: "Crew provided great service."
Výhody: "Hello, The plane was one hour late because the plane engine has some problem. Thats what the Crew said . This is crazy and scary to fly that airline. And no friendly Crew at all"
Nevýhody: "everything . first they have to learn English"
Výhody: "The crew was friendly"
Nevýhody: "Better quality of food"
Nevýhody: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."
Výhody: "Crew, boarding."
Nevýhody: "Comfort, food, delays. Second leg had a 1 hour delay in boarding and once in the plane there was 2 hour+ delay to take off. Spent about 6 hours in a plane for a 3 hour flight. Only coffee and water were available free of charge. Sodad, juices and food has to be purchased."
Nevýhody: "They lost my checked bag"
Výhody: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Nevýhody: "I wish there was a kid meal option"
Výhody: "Overall it was a good flight"
Nevýhody: "small plane, tight seats, noisy."
Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."
Výhody: "Everything overall"
Nevýhody: "Nothing in specific"
Nevýhody: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."
Nevýhody: "Crew was grumpy. It was a problem to get a full glass of water. It was always a half of glass and no ice. Even in warm pop-no ice Food was not up to standards. Seats no leg room If crew was nice and smiled. Would have helped"
Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"
Výhody: "The flight was on time, clean, comfortable seats, nice crew members"
Nevýhody: "Flight was delayed by over 8 Hours. Terrible experience."
Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."
Výhody: "Food and flight on time"
Výhody: "Nice crew and comfortable seat"
Nevýhody: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("
Výhody: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"
Nevýhody: "they canceled my flight, they put me in a new one that was delayed 1hour. They way the crew reacted gave me the feeling it was completely normal. I received a coffee and 1 cookie for the trouble."
Výhody: "Crew was great."
Nevýhody: "No on-board entertainment."
Výhody: "Interior seats in Premium Economy class."
Nevýhody: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."
Nevýhody: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"
Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"
Výhody: "Not 1 thing !!! Bad.bad.bad"
Nevýhody: "The legs room, no free meal, on the flight from warsaw to tel aviv. 1 hour late on departure from warsaw to tel aviv"
Výhody: "Newer plane. More efficient boarding process."
Nevýhody: "No entertainment system at all."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."
Výhody: "Crew nice, polite"
Nevýhody: "Fly time allways not on written agreed"
Výhody: "From check-in to boarding went as smooth as possible. 5 star service."
Výhody: "Flight was on time, the crew was very pleasant. No complaints"
Nevýhody: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"
Výhody: "the flight and service was decent"
Nevýhody: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."
Výhody: "The gates were close."
Nevýhody: "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."
Nevýhody: "I used LOT Airlines for the very first time to travel to Riga, Latvia. The problems started at the LOT check in counter at O'Hare International terminal. I packed my weeks worth of belongings into a 21" carry on bag expressly so I wouldn't have lost baggage issues. The customer service person forced me to check my bag because it was 3 kilograms overweight even though it was the correct size for carry on. As you can probably guess the bag was lost in the transfer in Warsaw, Poland. After filing a lost baggage claim at Riga, Latvia airport I never heard a word of support, communication, or even an apology from customer service at LOT airlines. I called them several times and their tracking system could not locate the bag during the entire week I was in Latvia. Now I am home in the states and have received an email from LOT Airlines stating that my bag is now at the airport in Riga, Latvia and to contact them for shipping and reimbursement for any costs. LOT is a TERRIBLE AIRLINE! Atay Away!"
Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."
Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"
Výhody: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Nevýhody: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."
Nevýhody: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"
Nevýhody: "Cheap airline that is priced like a major airline. They charge for checked in luggage on flights between different EU countries. Major airlines don't do that, so check the fine print before purchasing."
Výhody: "The crew has always been extremely friendly and accommodating"
Nevýhody: "40 min. Delay"
Výhody: "The Dreamliner was a nice aircraft and the entertainment screens were in great condition."
Nevýhody: "Seating was tight as usual on all planes. The seat cushion was worn down and was hard. Crew were not overly friendly but weren't rude either. They won't be winning any customer service awards. They didn't offer drinks as often as United has especially on an international flight. They need to offer water more frequently."
Výhody: "Descent plain and service"
Výhody: "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Nevýhody: "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."
Výhody: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
Nevýhody: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
Výhody: "Crew was great!"
Nevýhody: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Výhody: "The route is better vs. Air Astana. Shorter by flying over Kyrgyzstan."
Nevýhody: "Boarding in Dubai - waited somewhat 15 mins inside the bus upon arriving to the plane."
Nevýhody: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
Nevýhody: "To Give water to the passengers, Make entertainment free of charge."
Nevýhody: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"
Nevýhody: "FlyDubai has really uncomfortable seats!"
Výhody: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Nevýhody: "Nothing really."
Nevýhody: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."
Výhody: "Good airline for a 3 hour journey...value for money."
Nevýhody: "Most of the display units across the flight did not work properly."
Výhody: "Short stop over, direct flight"
Nevýhody: "Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer."
Výhody: "Crew was very friendly and accommodating."
Nevýhody: "No meals. No entertainment. Poor bording from front and back at same time caused chaos. Airport crowded and dirty."
Nevýhody: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
Výhody: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
Nevýhody: "The food was plain. The flight was also delayed by an hour without any communication."
Výhody: "Everything but"
Nevýhody: "Nothing except comfortable pillow to rest your neck is needed"
Nevýhody: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
Nevýhody: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Výhody: "I made it to my destinations (Amman and Dubai) safely."
Nevýhody: "- Airport check-in line was ridiculous. Only two Fly Dubai agents working (1 for regular people and 1 for the crew) - Had to take a shuttle to board the plane. The plane wasn't ready/clean. Had to wait on said bus, packed like sardines for another 10-15 minutes. - Agents in Amman arrived late to the check-in desk and fumbled around for at least 10 minutes finding paper/logging-into the system etc. - MANY Customers stood up WAY before the pilot signaled it was safe. This has to be a safety regulation/problem. Flight attendants did nothing. - The screens/entertainment system on the flight didn't work. Absolutely useless."
Nevýhody: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
Nevýhody: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Nevýhody: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Výhody: "Nothing. Zero."
Nevýhody: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Výhody: "Nothing at all."
Nevýhody: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Výhody: "All the notifications"
Nevýhody: "Your notifications"
Výhody: "Not much."
Nevýhody: "While boarding a woman was in my window seat and her children were seated beside her. The host asked if i wouldnt mind letting the family sit together.I accepted the request where upon the host suggested a middle seat which i rejeceted and notified him that he just passed by 8 empty seats in business class and since the doors were closed I knew were available. He denied the request, had me stand awkwardly while he checked other peoples tickets for 3 minutes to find a single person who was not seated in their middle seat and was forced to move whereupon i recieved dirty looks for the remainder of the flight and right through baggage claim at our destination. I did Flydubai a favor and gave up my seat for the woman and her family. A hassle free otherwise empty business class seat would have been the appropriate response."
Nevýhody: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
Výhody: "On time, good staff, easy checkin process, great value for money"
Nevýhody: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
Nevýhody: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Výhody: "The crew is incredibly professional and you do feel bad for them."
Nevýhody: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Nevýhody: "The best service"
Výhody: "Easy boarding process, no issues with crew service."
Nevýhody: "Nothing available without a charge, not even water."
Výhody: "Amazing service and crew"
Výhody: "Nothing at all"
Nevýhody: "No food or beverages. So tight airplane"
Výhody: "Keep it that way"
Nevýhody: "I would like to see keep the way your now all the time thanks much"
Nevýhody: "The restrooms at in Dubai are terrible"
Výhody: "Nothing at all. I've rated the food as OK, but I didn't buy anything."
Nevýhody: "The delay. The cramped, uncomfortable seats. The lack of communication re delay from staff. The disorganised boarding at KTM."
Výhody: "Comfort, professionalism, food"
Nevýhody: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
Nevýhody: "Delayed for nearly 4 hours, no reason given, no staff visible to talk to, nothing offered to us."
Nevýhody: "50 minutes delay as always!"
Výhody: "The staff at Dubai were very helpful and efficient at arranging for overnight hotel accommodation and meals at the airlines expense. I suspect they have had a lot of practice with delayed flights!"
Nevýhody: "1. Fly Dubai flight from Kathmandu was 5 hours late in departing, so I missed my connection in Dubai, had to stay overnight and was ultimately 18 hours late in reaching my final destination. 2. Paying for food and drink (even water!) on a 5+ hour international flight is ridiculous. I don't know any other airline that does this. US airlines on domestic flights at least provide soft drinks, water, tea and coffee and the odd snack free. 3. No entertainment. A big minus on such a long flight."
Výhody: "Everything was great"
Výhody: "The crew were very nice and supportive"
Nevýhody: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
Výhody: "The only thing that I liked about this flight was the it took off and landed safely."
Nevýhody: "The flight was hot, the attendants were rude, and seemed to feel as though they were burdened a passenger requested something. They did not offer water to anyone (especially elderly people) when the A/C went out. They also lost my bags, and would not deliver them."
Výhody: "Option to buy food. 30 mins only from Dubai to Doha"
Nevýhody: "Delay in take off by about 30 mins. Ground services in Dubai sucks and you are treated like low/no class passengers if you fly with other airlines apart from emirates. Transport bus from Term 3 to Term 2 via Term 1 make extra stops as per driver pleases. This would be last time I go via Dubai on other airlines non Emirates. Toilets in Term 2 also sucks and would rather go on the plane...."
Nevýhody: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Výhody: "I asked one of the flight attendants to let me sit closer to the bathroom as I needed to use restroom often and didn't wanted to bother other people. Once we took of she provided and open seat. That was really helpful"
Nevýhody: "The checking in desk representatives had no authority to change or modify any seating arrangements. Also, the first row seats are left open so the flight attendants can charge 100 aed to anyone wants to seat on those seats. I found this to be silly. Also, their baggage policy is ridiculous. No baggage authorization for international travel! One have to buy it separately."
Nevýhody: "The plane looked old and dirty. Windows were really oily so I couldn't put my head down."
Výhody: "Its good but ever like emirate, Try to be best"
Nevýhody: "I am not see you are not good but my first fly was with emirate due to emirate flydubai is no ..."
Výhody: "no food was service for a flight over 6 hours"
Nevýhody: "nothing al all. Flydubai is overpriced for the almost nonexistent service."
Nevýhody: "no refreshment was offered"
Letecké společnosti nabízející lety do Kazachstánu zavedly dodatečná bezpečnostní opatření a upravily své podmínky, aby lépe splňovaly potřeby cestujících. Podmínky se pro každou leteckou společnost liší.
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