It is just a normal flight. Short flight. The Aircraft was bit older and was very shaky.
A to Z on this flight was just great!
Výhody: "Crews sympathy’s"
Nevýhody: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Výhody: "Amazing crew, very nice and helpful."
Výhody: "The service, foods , sack ,"
Výhody: "I like the crew members"
Nevýhody: "Entertainment selection and food could be better"
Výhody: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Nevýhody: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
Nevýhody: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Výhody: "Always love the SIA business product on long haul."
Nevýhody: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Nevýhody: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Výhody: "Efficiency, good."
Nevýhody: "Softer seats and more movies"
Nevýhody: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Výhody: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Výhody: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Nevýhody: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Výhody: "Seating was spacious, crew was attentive. Boarding was efficient."
Nevýhody: "The food choice was not pleasing to me."
Výhody: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Nevýhody: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Výhody: "Boarding was great. Staff was cordial. Excellent flight."
Výhody: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nevýhody: "would like regular water bottles to be available for drinking"
Výhody: "Short flight"
Výhody: "My neighbor"
Nevýhody: "Fight war delayed and we got a security check upon arrival"
Výhody: "The lunch and dinner menu was excellent"
Nevýhody: "more bathrooms."
Výhody: "Very good service."
Výhody: "Great entertainment system for a short haul fl flight"
Nevýhody: "Terrible food"
Výhody: "I was inpressed"
Výhody: "Service by the crew was great"
Nevýhody: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Výhody: "The staff were so friendly and helpful."
Výhody: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Nevýhody: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Výhody: "The crew on this flight we amazing had a great flight Thank You"
Výhody: "wide seats. great service. on time."
Nevýhody: "food was not as good as one would expect."
Výhody: "More leg room than other airlines, superb service and excellent food!"
Nevýhody: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
Výhody: "Service from Singapore airlines"
Výhody: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Nevýhody: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Nevýhody: "Kids playing and out of control and the flight attendants wouldn't do anything."
Výhody: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Výhody: "Neat & clean flight.good cabin crew members.good service."
Nevýhody: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Výhody: "Upgraded to biz class, which was fantastic"
Nevýhody: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Nevýhody: "cramped uncomfortable seats freezing cold"
Výhody: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Nevýhody: "Segment Delhi to Singapore."
Výhody: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Nevýhody: "Food was meh. Above average, but still not amazing."
Výhody: "great service. new plane. excellent video system."
Nevýhody: "not much to complain about."
Výhody: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Výhody: "Leg room in economy is good, even for tall people. Food was actually quite good."
Nevýhody: "Two of our family's seats would not recline, although they were not near an exit row."
Nevýhody: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
Výhody: "Crew was outstanding"
Nevýhody: "No sound on my entertainment system"
Výhody: "Food was exceptional"
My flight got cancelled several times, I booked my flight through Fly. us, that was throughly KAYAK engine, I regret my decision to do that, because fly. Us has horrible service no communication what do ever, I contacted them, called them several time but no response so far, I called airline they said they will refund to fly. Us if they request but after 1 week and half no response from them. Please only use direct airline sites during COVID times because flight cancellations is very common during COVID time, so that you guys can avoid trouble of middle man.
Nevýhody: "Offer cappuccino along with coffee, tea, and juice."
Výhody: "Nice crew."
Nevýhody: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
Výhody: "Overall good experience."
Nevýhody: "If could have got seats of our choice."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now."
Výhody: "crew was attentive and seating was comfortable"
Nevýhody: "they could have changed snacks..I had the same pizza when travelled four years back."
Výhody: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Nevýhody: "Lots to be improved. Crew food boarding on board service."
Výhody: "Crew were rude and kept ignoring me"
Nevýhody: "Crew member needs to be more friendly and accommodate when things go wrong"
Výhody: "Entertainment system"
Nevýhody: "The food and the crew way of speaking to people"
Výhody: "nice comfortable flight"
Nevýhody: "depaert on time"
Nevýhody: "I could not check in to book my preferred seating because my flight connections was a mixed carrier flight. Website did not tell me what was the issue so I kept trying. Also would have preferred it if I could have checked in online for my emirates routes but that option was not available."
Nevýhody: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Výhody: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Nevýhody: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"
Výhody: "The food and service was great."
Nevýhody: "Boarding for priority was a bit slow."
Nevýhody: "Not much food to eat."
Nevýhody: "On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation."
Výhody: "The only good thing was the entertainment"
Výhody: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Nevýhody: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Nevýhody: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
Výhody: "Like the cabin crew... comfortable seat in the business class"
Výhody: "Emirates airlines serves quality service on everything from passenger accessories to food. Classy airlines."
Nevýhody: "Only downside of this trip is the long non stop to Dubai. 15 Hours!"
Výhody: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
Nevýhody: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"
Nevýhody: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"
Výhody: "The cabin crew are helpful. the in-flight entertainment is superb."
Nevýhody: "The selection of food, the seat is uncomfortable"
Nevýhody: "Full aircraft so pick you seats early"
Výhody: "I didn’t die in a plane crash"
Nevýhody: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
Nevýhody: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Nevýhody: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Crew, newer aircraft, leg room, entertainment choices"
Nevýhody: "Absolutely hate the fact that Emirates also started nickel and diming for selecting seats after charging a premium for the air ticket. Entertainment, Food, aircraft all are mediocre to slightly better than average. Sorry, lost all respect and aura for Emirates"
Výhody: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Nevýhody: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
Nevýhody: "movies selection"
Výhody: "The Airbus was quiet and comfortable."
Nevýhody: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Nevýhody: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"
Výhody: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Nevýhody: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Výhody: "Facilities and Crewe in business class were great"
Nevýhody: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"
Výhody: "Really comfortable, good service."
Výhody: "Food was decent."
Nevýhody: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"
Výhody: "Customer service, food was good. Even though the flight was long, the crew did the best that they could to make it comfortable. They were generous with drinks, made sure we were comfortable. Will definitely do it again."
Nevýhody: "Lost channels at times. the electonic system can be finicky at times, doesn't respond to touch right away. One of my suitcases came torn on a part close to the zipper, not sure if someone was trying to cut it. Looks very suspicious but nothing is missing."
Výhody: "Service, comfort, food, wine, all outstanding."
Nevýhody: "Small sandwich and small breakfast for 9 hour flight"
Výhody: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Nevýhody: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Nevýhody: "We had a long layover in Dubai and decided to go out to explore the city. When we went to go back with the same carry ons that we had been using our entire trip (with three different flights with them), They made us check in our hand luggage because it was over 7kg. When we went to talk to the person at the gate about it, he was very condescending and rude and not helpful at all. They were also not nice on the plane. Never flying again."
Výhody: "Nothing !"
Nevýhody: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Výhody: "No comments"
Nevýhody: "No comments"
Výhody: "The Crew were wonderful and tried in every way to make us comfortable."
Could organize boarding better
Food is good and tasty. Service also good.
It was a good trip. Friendly staff. On time flights. Great experience.
Good, could check in online though
Food services wheelchair comfort Maximum help for other flight I really appreciate your services
The three people behind us continued kicking our seats and after two attempts to resolve, they got aggressive and loud. Very uncomfortable and frustrating for 15 hours flying.
Kayak/Qatar Airways tore one of my bags. I'd like compensation for it. Also, the check in at Chicago was time consuming and tedious owing to RT PCR checking. That should be made more efficient. Likewise, the check at Mumbai airport.
Výhody: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nevýhody: "Seats were a little close, especially for a long flight, with meals."
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Nevýhody: "Food was terrible. Except for the dessert which was good."
Výhody: "Quality aircrafts and entertainment."
Nevýhody: "Service and helpfulness of attendants."
Výhody: "Excellent service. Very comfortable business class seat. Arrived early"
Nevýhody: "Boarding & disembarking was via bus & stairs."
Výhody: "The crew and accommodations"
Nevýhody: "Availability of vegan meals"
Výhody: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Nevýhody: "Hot food was luke warm, portions skimpy."
Nevýhody: "Many of the entertainment systems were broken."
Výhody: "Helpful,courteous and efficient"
Nevýhody: "Wifi was hard to connect"
Nevýhody: "Unable to reserve any seats so ended up with the family split all over the plane"
Výhody: "comfortable seats, pretty good food, extremely gracious cabin crew."
Nevýhody: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."
Výhody: "Excellent crew and food."
Nevýhody: "No WiFi."
Výhody: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Nevýhody: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Výhody: "Crew were very helpful and courteous"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Snacks and the crews on board"
Nevýhody: "The crews in the airport, not friendly. They dont even smile!"
Výhody: "great service from flight attendnants."
Nevýhody: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Výhody: "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Nevýhody: "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Výhody: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Nevýhody: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Výhody: "Service, seats, beds, food, entertainment, EVERYTHING !!!"
Výhody: "Great crew, as usual."
Nevýhody: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Výhody: "The service on board is excellent"
Výhody: "Excellent crew and plane. Not very crowded."
Výhody: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Nevýhody: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."
Výhody: "Very friendly service!"
Výhody: "All of it was great!"
Výhody: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Nevýhody: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Nevýhody: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Nevýhody: "Not one of their newest planes."
Nevýhody: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Výhody: "The check in crew needs training and learning the international rules Also they are missing kindness"
Nevýhody: "Need completely replacement with expert crew"
Výhody: "Great selection of movies and tv shows"
Nevýhody: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"
Výhody: "Clean. Friendly staff. Good food. Good entertainment."
Nevýhody: "Small cramped seats."
Nevýhody: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Výhody: "The crew was friendly"
Nevýhody: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."
Výhody: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
Výhody: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Nevýhody: "Frankly nothing!"
Nevýhody: "The staff was very supportive"
Výhody: "Comfortable seats"
Nevýhody: "Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?"
Výhody: "The crew did a great job, seats were ok"
Nevýhody: "the food was not eatable"
Nevýhody: "Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport."
Výhody: "Crew was better"
Nevýhody: "Improve food quality. Garuda is moving backward in quality of food."
Nevýhody: "It's impossible to contact them to arrange infant seats, their HK office phone number rings out and isn't manned and the other country offices keep on redirecting our queries there. They also changed and cancelled our flights 6 times."
Výhody: "Food was nice"
Nevýhody: "Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate."
Nevýhody: "New Aircraft with more seating space"
Výhody: "On time, clean aircraft"
Výhody: "Flight was not full. Had open seats around me so it was comfortable."
Nevýhody: "Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better."
Nevýhody: "Keep going with the excellent job, Garuda"
Nevýhody: "No TV on cjr1000"
Výhody: "Staff very accomadating throughout the flight"
Výhody: "On time"
Nevýhody: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."
Výhody: "As above"
Výhody: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Nevýhody: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."
Výhody: "Probably the best food I’ve had on a business class flight."
Nevýhody: "Entertainment just OK. Garuda lounge in Bali dire"
Výhody: "Clean, proper plane."
Nevýhody: "Unhealthy food, full of sugars and fat."
Výhody: "Garuda is the best"
Nevýhody: "I like all"
Výhody: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Nevýhody: "I'm a bit get bored with the food."
Výhody: "Flight on 737, took off on time, from Bali new terminals, arrived on time. Lots of leg room."
Výhody: "All excellent, including service and food."
Nevýhody: "Boarding time is not punctual."
Výhody: "Staff greeting"
Nevýhody: "Food, narrow seat, entertainment selection"
Nevýhody: "Garuda couldn't check my bags all the way to LA. Had to go through customs twice! What a pain!"
Výhody: "I had low expectations and the entire process felt like flying in the states but with much better food!"
Výhody: "Pretty smooth flight!"
Nevýhody: "Very rough landing!!"
Výhody: "I loved that I got upgraded to Business. It made an exhausting journey home more relaxing. And the crew were lovely, kind, and helpful!"
Výhody: "Warm crew and comfortable flight,take off and landing."
Nevýhody: "Nothing much."
Výhody: "They sprayed air disinfectant on everyone as required. They had a sky priority lane. Extra space seats had a lot of room."
Nevýhody: "Food was not great. What bothered me the most were the number of people they allowed on board who were incredibly sick. There were a couple of people next to me who should not have been allowed on the flight (including stomach sick from the start of the flight). Very very disturbing."
Výhody: "Crew always courteous"
Nevýhody: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."
Výhody: "Easy and comfortable."
Výhody: "In Indonesia you fly Garuda not because it is cheapest, but because it has generally the best ontime record"
Výhody: "Friendly flight attendants with good food. The arrival time was scheduled, no delay."
Výhody: "Orderly, on time, efficient boarding"
Nevýhody: "The meal"
Výhody: "Nice to have food and good entertainment on an affordable flight"
Výhody: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"
Výhody: "Great service and food"
Výhody: "Cabin was in good size, crew was friendly and professional, in flight entertainment was top notch."
Nevýhody: "Boarding was late. When we got to Soekarno Hatta, it took a while before they could open the door of the plane and let everyone out because they were waiting for some equipment (the stairs i'm guessing). Then they put us in a bus which took a loooong time to get to the right terminal. I was sick at that time so this was very inconvenient."
Výhody: "The ground staff, the inflight staff were great with outstanding service and care for passengers."
Nevýhody: "There is nothing I find not liking."
Nevýhody: "Jet Airways (partner company on flight) waited 5 days before putting my lost bag through customs on arrival in India and made me wait 3 hours, after the 5 days, to receive it. They gave no explanation, no apology, and actually sent an employee from another company to deliver my bag after I had waited that long."
Výhody: "Good flight, staff very good"
Nevýhody: "Flight was delayed by a hour due to technical problems. Also ran out of one of the choices of meals by about row 30. Fish is not everyone's favourite."
Výhody: "The flight from strong was delayed by 2.5 hours due to a technical problem. In spite of this delay Garuda made sure I made my connection in Makassar and my luggage also made the connection."
Nevýhody: "Being a Westerner, a lighter choice for food might have been nice. Perhaps just fruit and vegetables would have been good. Also since i had three flights being served a heavy meal on each flight was more than I needed."
Výhody: "Service onboard as usual was excellent"
Nevýhody: "Late arrival of the aircraft resulted in 40 minutes delay of our departure time."
Výhody: "Service on board as usual friendly and professional"
Nevýhody: "Flight was delayed for 30 minutes due to late arrival of the same aircraft from Jakarta"
Výhody: "Professional Crew and Excellent Customer Service"
Nevýhody: "One hour delay"
Výhody: "Crew were good, aircraft was clean and flight left on time."
Nevýhody: "The food. Unsure of what was served as no labelling or explaination from the crew and the food was very dry."
Výhody: "Seat space Crew Food Touch screen"
Nevýhody: "Small tv screen Not many new movies"
Nevýhody: "Entertainment system was not working"
Výhody: "All is perfect"
Nevýhody: "Someone beside me,he won't move when i want to go to Toilet"
Výhody: "The flight was comfortable and surprising the seats were spacious as compared to other 5-star airlines. For the price, there is simply no reason to fly on a budget airline any longer."
Nevýhody: "The food and drinks selection could've been better."
Výhody: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Nevýhody: "Not getting hit twice by the crew serving food and at least an apology."
Výhody: "My seat didnt recline so i wasnt feeling comfortable"
Výhody: "The crew was great and the flight was smooth. The food was also good."
Nevýhody: "The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering."
Výhody: "Everything- Most enjoyable international flight ever"
Výhody: "Comfortable seats, good food"
Výhody: "Attendants were very nice."
Nevýhody: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."
Nevýhody: "They didnt load a special meal (child) that I had requested for my two year old. Luckily we had packed extra food. They returned that car seat all wet at SFO. Didn't even have the decency to put a plastic cover on it. Overall I found the crew lacking any warmth and the service was mediocre at best. The food was below average. Overall highly disappointed. I had assumed that Turkish would be like it's other middle Eastern airlines line Emirates or Qutar but they are not. I would take my business elsewhere"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Nevýhody: "The seat are not comfortable for a long flight, I felt I was on a city bus it's very cramped and tight and I'm a medium size person, totally not recommended for heavy people"
Výhody: "The flight was comfortable and the entertainment was good."
Nevýhody: "There are not diverse food choices"
Výhody: "Comfortable seats. Food wasn't terrible."
Nevýhody: "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Výhody: "On board catering and new planes are a plus"
Výhody: "Nothing jumped off the tracks. Every trip went exactly planned."
Nevýhody: "thru Istanbul"
Výhody: "Free upgrades are great, unfortunately rare."
Výhody: "On time. Professional crew. Nice touch with the bags that had slippers, toothpaste etc. Great entertainment."
Nevýhody: "Because of an accident, I could not walk and needed a wheelchair. Rome and O'Hare were great. Istanbul was a circus. Waited for over two hours for a wheelchair and almost missed my flight."
Výhody: "Comfort, food, staff, everything"
Výhody: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Ground and air staff"
Nevýhody: "Seats a bit too crowded"
Výhody: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"
Výhody: "Since we are first time travelers going from Chicago to Rome, Italy via Istanbul, we cannot compare to other airlines. But, we had a very good experience & the food, services and entertainment rvice were very good! The airfare too was excellent."
Nevýhody: "Not certain if it's typical in long flights/but it was very difficult sleeping in these seats."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk."
Nevýhody: "Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room."
Výhody: "Good company, no delays, good on board foods. I like Turkish airlines"
Nevýhody: "All was good, no any negative impressions. Nothing to write here"
Výhody: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Nevýhody: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Bussness class."
Nevýhody: "Flight was delayed a little."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Nevýhody: "2.5 hours delay on Tarmac on outbound flight; 1.5 hour delay on Tarmac on return flight. Outrageous."
Nevýhody: "No applicable"
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Great Cabin Service, Great Food, timely arrival and departures."
Nevýhody: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."
Výhody: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Nevýhody: "On the way to Italy the seats were a lil too small and tight."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "I liked the good timing and the comfort seats with good service."
Nevýhody: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Nevýhody: "Firs they told me there is a fligth at 11:15 pm and when i get to the airport they delay the fligth to next day morning with out notice when i call customer cervice i ask for a hotel they just dont care and they have no suggestion"