My seat wasn’t comfortable enough even though I paid for it. Seafood menu wasn’t good. I was left hungry throughout my flight because I cannot eat a lot of stuff :( overall it was a pleasant flight. Passengers are pretty well behaved and less noisy compared to Cathay Pacific. There are no toilet seat papers.
Výhody: "Best in the world, as always."
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Nevýhody: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Výhody: "I always like Singapore Airlines. They should continue to be the best."
Nevýhody: "Some flexibility to select food choices even if we book the flight in short notice."
Výhody: "Food, Entertainment."
Nevýhody: "Harder than usually landing"
Nevýhody: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Výhody: "Average flight"
Nevýhody: "Seats on this aircraft have very upright seats. Not very comfy"
Výhody: "Efficiency, good."
Výhody: "Crew was polite."
Nevýhody: "For such a long journey, the plane could have been nicer."
Nevýhody: "Seat space could be wider for working"
Výhody: "Friendly staff Good customer service"
Nevýhody: "There was nothing i dislike"
Výhody: "Very comfortable. best airline I flew on overall and was first time ."
Nevýhody: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Výhody: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nevýhody: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Výhody: "Spacious and clean"
Nevýhody: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Nevýhody: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Výhody: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Nevýhody: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Výhody: "Very organized"
Nevýhody: "Seats could be a bit more comfortable in premium economy"
Nevýhody: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Výhody: "Staying in a hotel for 24 hours."
Nevýhody: "Not actually making it to Japan."
Nevýhody: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Nevýhody: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Nevýhody: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Nevýhody: "I am a vegetarian and they served a chicken piece along with my main course."
Výhody: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Nevýhody: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Nevýhody: "Food not hood"
Výhody: "Modern Aircraft , good seat ,Crew friendliness"
Výhody: "Service was nice."
Nevýhody: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Výhody: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Výhody: "Crew was friendly and whole on ground process was efficient."
Nevýhody: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Výhody: "Foot rest, large movie screen, good food"
Nevýhody: "They ran out of diet drinks."
Výhody: "Crew was great. Food not bad for airline food . It was clean."
Výhody: "Superb service throughout from check in to on flight."
Nevýhody: "Seat on outbound had a slight issue."
Nevýhody: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Výhody: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Nevýhody: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Výhody: "the crews were very polite and very helpful"
Výhody: "Crew was very pleasant!"
Nevýhody: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Výhody: "Second bag was four foot bronze statue, no problem or extra cost"
Výhody: "Attendants are always nice, flight is always smooth."
Výhody: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Výhody: "Attention to detail, good leg room, entertainment options and a brand new plane"
Výhody: "Flight on time"
Nevýhody: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Výhody: "the service on the flight was the best I can ever recall having."
Výhody: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Nevýhody: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Výhody: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Nevýhody: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Výhody: "It was a standard flight"
Nevýhody: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
I was very satisfied with the service and plane condition
Airline can do a better job on board seating and oomfort
Great flight. Wonderful crew, delicious food, comfortable seats.
Výhody: "amazing and the airport is awesome"
Nevýhody: "We didn’t get tea or coffee :("
Výhody: "Food and services"
Nevýhody: "Seating leg space"
Výhody: "Good seats"
Nevýhody: "Took 2 hours from take off until i had a crew member ask what i wanted to eat/drink"
Nevýhody: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Výhody: "The crew helped us get seats together as a family and also made a request for that seat change. They allowed us to board earlier which really helps since we have two kids under 4 years of age."
Nevýhody: "The announcements at Chennai airport are not always audible"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Seating and entertainment was very good."
Nevýhody: "Hindu Non vegetarian meals could have been better"
Výhody: "Service level of cabin crew and ICE."
Nevýhody: "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"
Výhody: "The entertainment system. Easy to use and huge variety."
Nevýhody: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."
Výhody: "The attendant helped find me a vegan option at the last second."
Výhody: "I liked the cooperation of the crew."
Nevýhody: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"
Výhody: "The servoce was as usual very good."
Nevýhody: "Hardly anything to criticise in relatively short journey."
Nevýhody: "Internet on board wws not working"
Výhody: "Tv and kids movies , crew were nice"
Nevýhody: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Výhody: "Lots of selection in movies"
Nevýhody: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Výhody: "Smooth flight"
Nevýhody: "The food"
Výhody: "Dinner was good, breakfast a bit ordinary"
Nevýhody: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
Výhody: "The service, food and flight entertainment was great."
Výhody: "Breakfast and lunch were both tasty"
Nevýhody: "Had to wait an hour for our bags at BHX"
Výhody: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Nevýhody: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Výhody: "Everything other than food"
Nevýhody: "While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end."
Výhody: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Nevýhody: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
Výhody: "Aircraft and entertainment are still among the best , and overall it compares well to intl competition"
Nevýhody: "Emirates of a few years ago was more comfortable and the rewards scheme was more generous. I hope they can think about giving Uae residents a fairer shake as we seem to pay a lot more for flights. Silver members used to get access to lounges but not anymore?? Taking things away feels worse than if we never had it before. Abu Dhabi Doha and Sharjah are all near and cheaper to dxb and it’s tempting to switch as they offer a comprable service. Also dxb is overcrowded itd a long taxi and walk depending on your gate."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "I am a 76 yr old traveller, did not get the change in flight schedule until I booked my flight. I was at Dubai airport for over 12 hours waited for the 3AM flight that took another 14 hours. Very stressful and tiring. There was not even a proper accommodation for this very long wait between flights. This experience will be told to all my friends and trust me it will be a very bad, negative endorsement."
Výhody: "Facilities excellent. Staff not quite so attentive on this leg of the trip."
Nevýhody: "Just left to it. Not much fuss made."
Nevýhody: "Provided a very poor quality hotel, i missed extremely important business meeting in beirut"
Nevýhody: "I requested the waiter(Asian) to serve me a non-egg breakfast if there were any remaining. He curtly told me that if I had not pre-booked the non-egg breakfast he could not provide me. Few minutes later I made the same request to another waitress and she quickly provided me the non-egg breakfast."
Výhody: "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
Nevýhody: "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"
Výhody: "The comfort of the flight was unbeatable. The crew was great."
Nevýhody: "Lactose free meals were just salmon and potatoes all the time. A bit of creativity is needed. The security check at hyderabad needs to be looked at as we barely made the boarding."
Výhody: "Lots of movie options"
Nevýhody: "They are lied about my hotel I was airport 12 with out room"
Výhody: "A lot of newly released movies to choose from. Time goes a lot faster if you can watch three two hour movies back to back. Crew was friendly and helpful."
Nevýhody: "Online check in could have an easier option to request a special meal. I have a mild wheat allergy. I tried to call the Dubai office after 9AM before my return trip but, nobody answered. I just skipped the pizza and I was fine."
Výhody: "Everyone was very plesant. The flight dinner was tasty."
Výhody: "- almost nothing - They arranged vegetarian food on demand."
Nevýhody: "- Repetitive food - No one turned up when called for assistance. - late service"
Výhody: "I always see the best experience with emirates"
Výhody: "Good choice of international movies in entertainment"
Nevýhody: "Quality of meals can be improved"
Výhody: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
Nevýhody: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
Výhody: "Seat comfort"
Nevýhody: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Výhody: "Slept well with minimal disturbances form the air hostess."
Nevýhody: "Cannot specify dietary restrictions while checking as it was not enabled"
Nevýhody: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."
Flight was delayed at IAD Washington. Passengers were anxious as there was delay announcing about it.
Seats were old and lanky. Food was bad, we got sick.
Výhody: "Another confirmation of excellent QA service."
Výhody: "Seat comfortable"
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Seat was comfortable and entertainment selection was good."
Nevýhody: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Nevýhody: "Boarding process, and in-flight entertainment and wifi"
Výhody: "I like that they deliver me safe and sound to Vietnam"
Nevýhody: "I would prefer no interruptions while I am watching my movie"
Výhody: "Flight was on time, touch down smooth"
Nevýhody: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Výhody: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Výhody: "Great crew and front desk"
Nevýhody: "everything. see what i mentioned above. i will not book through your company again"
Výhody: "They are the best"
Nevýhody: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Výhody: "Nothing was spectacular."
Nevýhody: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Nevýhody: "being in the middle of three"
Výhody: "Crew were very helpful and courteous"
Výhody: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Nevýhody: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"
Výhody: "business cabin nearly empty. comfortable seats"
Nevýhody: "Expensive WiFi"
Výhody: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."
Výhody: "They do their job well"
Nevýhody: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Výhody: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Nevýhody: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Nevýhody: "Stupid and unbelievable rules"
Výhody: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Nevýhody: "It would be nice to have socks to put on for when I want to take my shoes off."
Výhody: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"
Nevýhody: "Same as above"
Výhody: "Very comfortable flight and crew"
Nevýhody: "The plain was very old."
Výhody: "The crew was friendly and very attentive."
Nevýhody: "The plan was very hot and made the experience less than desirable."
Výhody: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Výhody: "Smoothe landing"
Nevýhody: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Výhody: "Nice crews"
Nevýhody: "No headsets to hear movies"
Nevýhody: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Výhody: "Good food, good service and clean planes."
Výhody: "Onboard crew"
Nevýhody: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Výhody: "Good crew. Nice plane and amenities."
Nevýhody: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Výhody: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Nevýhody: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Výhody: "Staff were friendly, food was good, and the plane was nice."
Nevýhody: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Nevýhody: "Luggage was lost"
Výhody: "The food and entertainment systems were good. The staff on the plane were pleasant."
Výhody: "It was not a full flight. It was ok."
Nevýhody: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Výhody: "Decent leg room. New plane."
Nevýhody: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Výhody: "Comfortable wide seats, good service"
Výhody: "movies were good."
Nevýhody: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
My connected flight from Warsaw was late. We have to run to the gate in Istanbul. Our bags did not arrive to Boston with us. Three days later we still do not have them.
Nevýhody: "Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again."
Výhody: "crew excellent, food excellent, entertainment good."
Nevýhody: "Space between seat rows is barely adequate."
Výhody: "Crew was amazing!"
Nevýhody: "I checked in 4 hours prior to departure. While in the international zone in Casablanca Airport my cellphone switched time-zone. As a result I arrived "punctual" at the gate exactly 1 h too late, the flight left without me. Neither Turkish Airlines nor Royal Air Maroc (operating this flight) attempted to contact me via my cell phone. Disappointing."
Výhody: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
Výhody: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Nevýhody: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Nevýhody: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Výhody: "Punctual in terms of reaching destination, all else average."
Nevýhody: "Less leg space, pantry service below expectations."
Výhody: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Nevýhody: "For a long international travel, there is nothing bad to say. They are superb!"
Výhody: "Flight was on time, great cabin crew."
Nevýhody: "Seats and Food was not as good as it used to be."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Food and service were great."
Nevýhody: "The usb charger was broken"
Výhody: "We weren't seated together at first but they helped once we were on the plane"
Nevýhody: "What a mess!A woman was changing her baby's diaper by the food service area. A group of passagers lyed their babies on the floor to sleep and floor was full of food crumbs. Flight attendant were incapable of keeping passangers undercontrol. Food service was so poor. Going abroad they run out of fish almost after serving 50 passangers and we had no other options but pasta with cheese sauce. Attitude was 'you either eat or don't'. This has happaned twice flying out of US. Flight attendant said 'fish wasn't good anyways and food is much better on return flights'. On my return flight they once again run out the dinner with meat and I was served this time eggplant with rice. They served all the passangers but five row back from the exit doors and few row below from the restrooms received service 30-40min later. Others has already ate and their trays were taken away. By the time they served us my food was cold. Two scoup of rice on the plate was raw and the bread was stale. When I told the flight attendant she said 'she will let her supervisor know' but no body came to talk to me nor offered anything else to eat. Altough I have seen one passenger who got upset been served rice with eggplant received a service later with chicken which wasn't in the menu. Another passanger received two menus at once. Flight attandants are incompetant"
Výhody: "Comfort, food, staff, everything"
Výhody: "They went above and beyond to ensure comfort"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Great attention and kindness from the attendants"
Nevýhody: "The cabin was very very hot during the flight."
Výhody: "The service was good., food was good, boarding was little though."
Nevýhody: "Usually the layover is long even though they provide you with hotel but, its too tiring"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Nevýhody: "I don't like landings but the crew did well!!"
Nevýhody: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
Výhody: "The Price!"
Nevýhody: "Would have appreciated different breakfast choices."
Výhody: "on time, fast boarding, food ok for distance, entertainment ok for distance"
Nevýhody: "Crew not very motivated, almost rude; gate at end of airport in Istanbul, ear plugs are bad"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Nevýhody: "Announce too early boarding time, 50 minutes late for boarding."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Výhody: "Good service. Food was very good. Roomy seats and very good in flight entertainment system. Made the 12 hour flight very comfortable."
Výhody: "The crew was very professional"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "The crew at the Tokyo airport was very attentive and friendly."
Nevýhody: "I was not allowed to checkin online.I called they said they assigned my chosen seats, I got to the airport and nothing was assigned. I wrote a formal complaint, all I received was "I am very sorry". And this happened on all 4 flights: Basel to Istanbul, Istanbul to Osaka, Tokyo to Istanbul and Istanbul to Basel. Just one of the worst experiences ever. The crew on the flight from Tokyo to Istanbul, also very rude and cold. The food was really bad, the egg was terrible!"
Výhody: "Selection of movies. Turkish delights"
Nevýhody: "Seats were uncomfortable. Little room espeviLly for legs."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Great selection of movies. Really got a kick out of the Batman vs. Superman stuff! :)"
Nevýhody: "I was a bit tight in my seat, and when I went towards the back of the plane, I saw a number of people had a whole row to themselves. It would have been nice if the spacing was better so more of us could be less cramped."
Nevýhody: "Terrible service. Lost my luggage. Then refused to connect me to an English-speaking representative. Every time I called to inquire about my lost luggage, they would yell "No English!" and then hang up the phone. Absolutely terrible service!"
Nevýhody: "We were seated at the very back of the plane, so we couldn't recline and the bathrooms were smelly!"
Výhody: "actual flight ok"
Nevýhody: "The Gate agent in Houston was not smart. 3 big mistages - 1. did not give us our baggage claim tickets. 2 . did not sit us together on the overseas flight (we are married and thats a long flight) 3. She did not ticket my husbands bag to go thru to Bucharest and it got stuck in Istanbul for 2 days."
Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.
Slow boarding in Seville, no chance to check-in online🥺
They canceled our flights but they flew anyway.
Výhody: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Nevýhody: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Výhody: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Nevýhody: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Nevýhody: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Flight was on time."
Nevýhody: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Nevýhody: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Výhody: "Food was great, enjoyed watching videos, staff very profession and friendly."
Nevýhody: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Nevýhody: "I congratulate the KLM crew!"
Výhody: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Výhody: "Great plane and staff"
Výhody: "Great crew, comfortable seating with enough leg room."
Nevýhody: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Nevýhody: "Too hot inside the aircraft"
Výhody: "Service is awesome. Food is great."
Nevýhody: "People with short connection are affected by the 15 to 25 minutes delay."
Nevýhody: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Výhody: "Nice aircraft"
Nevýhody: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Výhody: "quick/efficient boarding - good staff - good food - easy flight !"
Nevýhody: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Nevýhody: "wasn't able to take the flight since I missed it"
Nevýhody: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Výhody: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nevýhody: "Nothing to say"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nevýhody: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Výhody: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Výhody: "The crew were hardworking, responsive, conscientious and friendly"
Nevýhody: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Výhody: "Nice flight, nice crew, and a nice experience."
Nevýhody: "The streaming service didn’t work"
Výhody: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Výhody: "The flight crew was nice. Plane departed/arrived on time."
Nevýhody: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Nevýhody: "Amesterdam airport employee was really rude"
Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"
Výhody: "Comfort economy well worth the extra."
Výhody: "staff was fine"
Nevýhody: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Výhody: "Great crew service. Among the best ever."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "No chargers or tv on planes"
Nevýhody: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Výhody: "The cabin crew, the flight and communication and the cleanliness of the plane."
Nevýhody: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Výhody: "Easy airport business"
Výhody: "Crew service"
Nevýhody: "Flight delayed."
Výhody: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Nevýhody: "As above"
Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"
Výhody: "Seat space was good for a short flight, inclusive of free snack and drink."
Nevýhody: "Too much overoverhead luggage."
Výhody: "Was able to check in online, very convenient and easy to access site."
Nevýhody: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."
Nevýhody: "I slept didn't have snack offered and no entertainment"