Najděte levné lety z Vietnamu do České republiky
Vyhledávejte na stovkách stránek pro cestovatele zároveň a najděte nabídky letů do České republiky
Zpáteční cesta
1 dospělý
Economy
út 7/3
út 14/3
KAYAK vyhledává za vás
Užitečné info
Mimo sezónu | duben |
|---|---|
V sezóně | červenec |
Nejlevnější let | 8 719 Kč |
Průměrná cena zp. cesta | 23 735 Kč |
Dobrá nabídka zpát. | 23 735 Kč |
Dobrá nabídka jednosm. | 12 695 Kč |
Nejlepší doba, kdy se vyhnout davům s průměrným poklesem ceny o 2 %.
Nejoblíbenější doba letů s průměrným nárůstem ceny o 4 %.
Let Hanoj Letiště Noi Bai – Praha Letiště Václav Havel
(průměrná cena za poslední dva týdny)
nebo méně
nebo méně
Nejčastější dotazy ohledně rezervací letů z Vietnamu do České republiky
TOP letecké společnosti (5) nabízející lety z do České republiky
Skóre na základě recenzí zákazníků KAYAK8,6
Singapore AirlinesCelkové skóre založené na 3883 recenzích
8,8Nástup na palubu
8,5Komfort
8,9Posádka
8,6Zábava
8,3Jídlo
Recenze letecké společnosti
Výhody: "Crew very helpful. Seat was very good, food excellent."
Výhody: "Crew very helpful. Seat was very good, food excellent."
Výhody: "The service was outstanding! All of the flight attendants were amazing!"
Výhody: "The crew was excellent, respectful and helpful."
Nevýhody: "Boarding by bus is poor"
Výhody: "Flexible seating due to only very few passengers. On time departure and arrival"
Nevýhody: "Entertainment and access to Wifi"
Nevýhody: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Nevýhody: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Výhody: "I always like Singapore Airlines. They should continue to be the best."
Nevýhody: "Some flexibility to select food choices even if we book the flight in short notice."
Nevýhody: "Seats after 1st hr, will feel uncomfortable"
Výhody: "Average flight"
Nevýhody: "Seats on this aircraft have very upright seats. Not very comfy"
Výhody: "All Crew members was friendly seats i found comfortable."
Výhody: "The crew Were exceptional ."
Nevýhody: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Výhody: "Efficient"
Nevýhody: "Better food, better selection movies"
Nevýhody: "Reservation online"
Nevýhody: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Výhody: "The crew, their professionalism and wide variety of entertainment."
Nevýhody: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Výhody: "Generally good Flight was operated by Silk Air"
Nevýhody: "Entertainment score is not meaningful because of the short flight time."
Výhody: "Crew"
Nevýhody: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Výhody: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Výhody: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nevýhody: "would like regular water bottles to be available for drinking"
Výhody: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Nevýhody: "Economy is still tightly packed with limited leg room considering the distance traveled."
Výhody: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nevýhody: "Nothing"
Výhody: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Nevýhody: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Nevýhody: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Výhody: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Nevýhody: "None that I can think of"
Výhody: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Nevýhody: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Výhody: "Service by the crew was great"
Nevýhody: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Nevýhody: "Inflight entertainment wasn't as extensive as in previous years."
Výhody: "SQ did a great job again. I plan to fly them in the future."
Nevýhody: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
Nevýhody: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Nevýhody: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Výhody: "I liked there was entertainment"
Nevýhody: "It was an old tired plane"
Výhody: "Prem econ very good. Crew very friendly."
Nevýhody: "Nothing"
Výhody: "The attendants are pleasant to the eye, thats about it."
Nevýhody: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Výhody: "Movie"
Nevýhody: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Nevýhody: "My Vegan meal was terrible."
Výhody: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Nevýhody: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Výhody: "Loved the crew. Really helpful."
Nevýhody: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Výhody: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Nevýhody: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."
Nevýhody: "Old plane. Old in flight entertainment."
Výhody: "Crew is big on service and being true professionals. Always smiling and being attentive"
Nevýhody: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Výhody: "The crew was very kind and helpful."
Nevýhody: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Výhody: "Singapore crew are on their feet and working for the entire flight. Great service!"
Výhody: "nothing"
Nevýhody: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
Nevýhody: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Výhody: "Aircraft was OK."
Nevýhody: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Výhody: "got us there, efficient and effective crew."
Výhody: "Everything"
Nevýhody: "I have no complaint"
Výhody: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Nevýhody: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Výhody: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Nevýhody: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Výhody: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Výhody: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Výhody: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "NA"
Výhody: "Very pleasant and comfortable flight with QA."
Nevýhody: "Nothing"
Nevýhody: "My baggage got missing"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."
Výhody: "Boarding was efficient. Staff were polite and helpful."
Nevýhody: "Food was okay, seats were less so. Not enough leg room."
Výhody: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Výhody: "Crew was professional"
Nevýhody: "Plane is dirty Food is disgusting Bags treated so badd"
Nevýhody: "Food and seat comfort could be better"
Výhody: "They greeted us in Georgian at the gate during boarding, this was very nice."
Nevýhody: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Výhody: "The Service is always great, entertainment system is great and the food is even good."
Nevýhody: "I liked everything!"
Výhody: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Nevýhody: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Výhody: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Nevýhody: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Výhody: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Výhody: "Nothing much."
Nevýhody: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Výhody: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "everything"
Nevýhody: "Nothing"
Výhody: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Nevýhody: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Výhody: "Movies collections, friendly staffs"
Nevýhody: "Flight delay by 4 hours!!"
Výhody: "Thanks for good service"
Nevýhody: "Everything was good service food entertainment"
Výhody: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Nevýhody: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Výhody: "Good legroom, friendly crew."
Výhody: "all"
Výhody: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."
Výhody: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Nevýhody: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Výhody: "Friendly crew, good entertainment options"
Nevýhody: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Výhody: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Výhody: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Nevýhody: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Výhody: "Comfort"
Nevýhody: "Food"
Nevýhody: "Very uncomfortable seats- Space between seats is very tight"
Výhody: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Nevýhody: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."
Výhody: "The airplane was spacious."
Nevýhody: "The omelette was too tough."
Výhody: "The boarding process was simple, food was ok."
Nevýhody: "What a terrible flight. There was absolutely no leg room. I'm 180cm but I imagine Qatar airlines have taller passengers. I understand they are trying to squeeze as much money out of their flights as possible but it was to the point of such severe discomfort that my right knee still hurts half a week later. The reason that it hurts so much is that there was a post through the right half of the leg room under my seat, which was already super limited to begin with. DO NOT GET A WINDOW SEAT, WHATEVER YOU DO. It was a 7 hour flight and I was SO MUCH PAIN. Horrific. The flight staff was rude. I will never fly Qatar again under ANY circumstances. I would rather travel months by boat, or even walk for years on end then go through that 7 hour experience. Qatar's cheapness lost them a customer!"
Výhody: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Nevýhody: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."
Výhody: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Nevýhody: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Výhody: "nothing"
Nevýhody: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Výhody: "The crew was very friendly and everything else was very good and comfortable on the flight."
Nevýhody: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Nevýhody: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."
Výhody: "Great"
Nevýhody: "Non"
Výhody: "leaving airport"
Nevýhody: "24H delay, no meals, no coordination, no communication."
Výhody: "Service and bartender."
Nevýhody: "Nothing"
Nevýhody: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."
Výhody: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Výhody: "Excellent airline. Great experience. Easy. Professional. Efficient."
Výhody: "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"
Nevýhody: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Výhody: "Crew"
Výhody: "ICE"
Nevýhody: "Attendans have been impatient, nervous"
Výhody: "Good food. Professional crew. and overall good experience for a 15.5 hour flight."
Nevýhody: "Again, If you allow people to choose tickets online and they pick the front row, at least don't put them in the back row. That is the opposite of what they requested. After a.long flight and the limited recline, I am very sore in my back. Probably the most uncomfortable flight to date in my travels."
Výhody: "Overall good experience, could have been better if we had got seats of our choice."
Nevýhody: "If we could have got seats of our choice."
Výhody: "Very poor service, the crew members were not friendly. Low quality food."
Nevýhody: "Emirates have a big name in the industry but their presentation was really disappointing."
Výhody: "Food is good."
Nevýhody: "Seats could have worked well. Infotainment could be better"
Výhody: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Nevýhody: "The lunch was not very hot."
Výhody: "Food and attentive of the crew."
Nevýhody: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."
Výhody: "nice comfortable flight"
Nevýhody: "depaert on time"
Nevýhody: "The Crew could be more friendly"
Výhody: "On time, chose the raw meal which was excellent."
Nevýhody: "Nothing!"
Výhody: "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."
Výhody: "I like thec customer service. Very accommodating"
Výhody: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Nevýhody: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"
Výhody: "It was good"
Nevýhody: "On second flight from dubai to kabul was horrible. The did not offer an infant place for infant and we were among the passengers in a very very tide place,the other things were good"
Výhody: "Nothing"
Nevýhody: "EVERYTHING"
Výhody: "The journey ending"
Nevýhody: "The length of travel!"
Výhody: "Nothing very hard to like anything. When traveling in disconfort"
Nevýhody: "The seat I was given. I should have been given the option to select a seat when my money was taken"
Výhody: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
Výhody: "everything"
Výhody: "On time and Crew was helpful otherwise"
Nevýhody: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"
Nevýhody: "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"
Výhody: "Attentiveness and kindness of staff."
Nevýhody: "Can't transfer miles."
Výhody: "Excellent service"
Výhody: "Pretty uniforms and good service: Polite, gentle, helpful"
Výhody: "Best"
Nevýhody: "Best"
Výhody: "Crew were lovely"
Nevýhody: "Insufficient vegan option"
Nevýhody: "Sat next to a man who smelled terribly like alcohol. He then ordered and was served a small bottle of wine... I'm not sure he should have been allowed to board or served more alcohol. He was not causing any disturbance, mostly slept, but smelled awful I had to turn my head the other way and would have liked to move seats."
Výhody: "Food was decent"
Nevýhody: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
Výhody: "Low cholesterol meal was quiet good"
Nevýhody: "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"
Výhody: "Very good service I love it"
Nevýhody: "Crew was unprofessional Bags got lost and took forever for any bags to go through on carrousel They boarded nearly an hour before take off and process was very disorganized Hardly any water served"
Výhody: "travel was pleasant"
Výhody: "The service was great and the comfort and leg space and need to mention the quality of food."
Nevýhody: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
Výhody: "The staff was very attentive and helpful."
Nevýhody: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Nevýhody: "When you fly from Dubai boarding is a disaster and staff is rude"
Nevýhody: "Crews were rude"
Výhody: "Staff"
Nevýhody: "The overall experience and lack of response to rectify missed connecting flights, damaged luggage and overall bad customer service for an airline that wants to advertise its pride and attention to service. Much can be improved."
Výhody: "First class service in economy."
Nevýhody: "The head phone jacks in the arm rests need to. E replaced. I had to frequently jiggle it to get good sound."
Výhody: "Exceptional crew"
Nevýhody: "My last leg, Dubai to Geneva was not booked as code share with Quantas but, by Quantas, as Emerates directly. This meant that I got no milage credit for the flight. Grrrr."
Výhody: "Treated superbly!"
Nevýhody: "Absolutely nothing."
Výhody: "I. Had bulk head seat 45g, the seat was stuck and could not recline ,the tv was stuck too so could not watch anything was boating and it was not comfortable at all"
Nevýhody: "Baggage claim in Hyd took more than 2 hours"
Výhody: "The quiet flight I've been in , the crew were friendly and helpful"
Nevýhody: "The standard meal was spicy to me , change the menu with more choices of healthy suitable for flight"
Výhody: "They got us there safely"
Nevýhody: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."
Výhody: "The crew had such outstanding service!! Looking forward to fly Emirates again."
Nevýhody: "Slow cleanup after food service."
Výhody: "The seat is comfortable."
Výhody: "Food and beverage"
Nevýhody: "Misdirected at upper entrance."
Výhody: "The entertainment was good."
Nevýhody: "Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while."
Výhody: "Nice crew , good and good"
Nevýhody: "If someday ... someday....I can afford First Class . That’s will be Nice for a long flight ."
Nevýhody: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Výhody: "The seat is good"
Nevýhody: "The price low a little more is better"
Výhody: "Yes all of the above"
Nevýhody: "None"
Výhody: "The crew carefull and the seat comfort"
Nevýhody: "Cathay Pacific should be open direct rounte from SGN to MEL"
Výhody: "Polite crew, good food"
Nevýhody: "Newer plane on flight from HKG to sFo"
Nevýhody: "flight delayed as usual"
Výhody: "."
Nevýhody: "."
Nevýhody: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Výhody: "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."
Výhody: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Nevýhody: "N/A"
Výhody: "Flight was excellent except for my knees hurt. Not d airline fault."
Nevýhody: "If i was able to get the seat w/ more legroom."
Nevýhody: "Was not able to change my flight"
Výhody: "Overall service"
Nevýhody: "Nothing dpecific"
Výhody: "Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule."
Nevýhody: "I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat."
Výhody: "thank u very much im very happy with the flight :)"
Nevýhody: "The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight"
Výhody: "Flight was not delayed"
Nevýhody: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
Nevýhody: "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."
Výhody: "Nothing"
Nevýhody: "Too cramped not enough space staff are not friendly will not fly Cathay again"
Výhody: "Third time on Cathay Pacific"
Nevýhody: "the food- vegetarian"
Nevýhody: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
Výhody: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
Výhody: "Great staff and food"
Nevýhody: "Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi."
Nevýhody: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Výhody: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Nevýhody: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Výhody: "Left on time arrived early. Staff excellent."
Výhody: "The crew were very polite, efficient and attentive."
Nevýhody: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Výhody: "Overall is ok"
Nevýhody: "Boarding. On the way back to SF from HKG, instruction was not clear perfectly; it made me confusing I did not know which line was correct to get on board!!"
Výhody: "A very enjoyable flight experience, everything was very smooth."
Výhody: "food was awesome. the seats were pretty comfortable. the in-flight crew were always so helpful and smiling. there was quite a collection of movies to choose from which is nice."
Nevýhody: "The ground staff at the departure lounge were most of the time chatting or walking in circles and chatting. Also they were not as organized nor as accomodating than expected. Kinda shows a lesser level of professionalism than the crew in other countries."
Výhody: "Crew was very nice. On time."
Nevýhody: "No inflight movie available. Long flight. I am a 6 foot American and the seats are just not comfortable if the person in front leans seat back. 15 inched from your face for a 12 hour flight is not fun."
Výhody: "One of the better airlines for a reason, great overall"
Výhody: "Two security checks, one at the door of the plane where they take bottles of water that have been purchased after passengers have passed through immigration and security make boarding very slow. There is no priority for Premium. The staff are efficient but service is basic. No sign of staff except when they are serving food. Seats are fine for a day flight. The food is very ordinary and some dishes were not available."
Nevýhody: "Not a lot of choice in entertainment. Some programs have been on there for years. Premium economy is not worth the extra money."
Nevýhody: "Cramped seats."
Výhody: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Nevýhody: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Výhody: "There was more leg room and the food was excellent!"
Výhody: "Enough space for legs, great VOD, good food, excellent service."
Výhody: "Cathay Pacific provided excellent service."
Nevýhody: "Nothing"
Výhody: "Food was better than average Seats were not too cramped."
Nevýhody: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."
Výhody: "Timeliness, Ease of boarding and friendliness of crew."
Nevýhody: "food was OK."
Nevýhody: "The ground staff should give us options before, not waiting until we are in Hong kong"
Výhody: "Delayed"
Výhody: "For the 15 hour flight from Hong Kong, they served two meals and put out snacks and drinks in the galleys in the interim. The dinner was pretty decent, and they gave a small bottle of water along with Hagen Daz ice cream. The seats reclined pretty well for economy class (the bottom of the seat shifted too, which was unexpected). Power outlets at every seat and an extensive entertainment system with movies from Eastern and Western culture."
Nevýhody: "Breakfast was eggs and some nasty looking sausage, neither of which I ate."
Výhody: "Food nice, much better than KLM. Typical great Asian service."
Nevýhody: "No information as to why boarding was over 30 minutes late, even though last call was announced!"
Výhody: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Nevýhody: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Výhody: "About as good as they come."
Nevýhody: "Nothing."
Nevýhody: "The seats are small with very little leg room"
Výhody: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Nevýhody: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"
Výhody: "Crew was fantastic"
Nevýhody: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Výhody: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Nevýhody: "I was very happy with my flight experience with Swiss."
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Nevýhody: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."
Výhody: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "Service on Swiss Air is great!"
Nevýhody: "No TSA checkin at Newark."
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Nevýhody: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"
Výhody: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Nevýhody: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Výhody: "On time and good service!"
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Nevýhody: "The seats in coach plus and Bussines were terrible"
Výhody: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Nevýhody: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."
Výhody: "All staff of Swiss made you feel important."
Nevýhody: "Everything was fine"
Nevýhody: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Výhody: "Very professional!"
Výhody: "Stewards were friendly; snacks were good"
Nevýhody: "Nothing"
Výhody: "It was an amazing flight with an amazing service thank you United."
Nevýhody: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."
Výhody: "Plane on time, crew friendly. Great flight!"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "Nothing"
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Nevýhody: "Landed in NY @ JFK with a missing luggage. That happens, I know and it can be ok but the sad thing is the very poor the service offered to take care of it. I have tried to call, no answer, I tried the link they gave me to track progress: NOTHING.... Called customer service, they gave me that number and that link telling me it was the only way!!! I am so frustrated right now!!!"
Výhody: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Nevýhody: "No complaints"
Výhody: "Tried hard but cannot recollect one thing that was better than average."
Nevýhody: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."
Výhody: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Nevýhody: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "When we landed"
Nevýhody: "Everything else..."
Výhody: "good service"
Nevýhody: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"
Výhody: "It was comfortable."
Nevýhody: "No entertainment."
Výhody: "Everything ran like clockwork"
Výhody: "Entertainment options were pretty good."
Nevýhody: "If people leaned the their seat back it was very uncomfortable and hard to get in and out, eat and or watch the tv."
Výhody: "overall very satisfied"
Nevýhody: "no issues"
Výhody: "It takes two minutes to get to a live operator when you call. Simply amazing."
Nevýhody: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."
Nevýhody: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"
Výhody: "Everything"
Výhody: "Crew was great. Very helpful because I needed assistance due to back injury."
Nevýhody: "Food was not very good."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "None"
Nevýhody: "Terrible flight had to delay few times , we had to wait inside in the plane for more than 2 hours , they had me to check im my carry on in geneva layover even i had a personla stuff inside and with no lock , rude crew i never even fly with suiss i had toncome back with lugthansa because they had to delay the flight again"
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "I was offered several snacks throughout the flight, which helped to pass the time and gave me the opportunity to drink water, which helps a lot."
Nevýhody: "Seats were very tight in the cabin. I don't know of an airline that does not jam seats into coach, so this is expected."
Výhody: "Food was good and flight crew was very kind and helpful!"
Nevýhody: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."
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