I liked everything from JFK to Singapore Could have been better: if it were also Singapore Airline from Singapore to Bali
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
Nevýhody: "Better movie selection. Better organized boarding in Frankfurt"
Nevýhody: "Poor customer service and lack of care for loyal passengers"
Výhody: "Flat bed is wide and comfortable. Cabin crew was excellent."
Nevýhody: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Nevýhody: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Výhody: "Flight attendants were very friendly, professional and helpful"
Výhody: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Nevýhody: "Delay could be complimented by faster speed"
Výhody: "Great crew and cabin!"
Nevýhody: "Meals were just ok"
Výhody: "Everything, perfect flight"
Nevýhody: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Výhody: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Nevýhody: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Výhody: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Nevýhody: "Need to update the planes.."
Výhody: "Great service and very very comfy"
Výhody: "The attentiveness of the flight attendants and the new plane."
Výhody: "Clockwork prompt"
Výhody: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Nevýhody: "None that I can think of"
Výhody: "Very good service"
Nevýhody: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Výhody: "All of services, food, Language, clean air even so beautiful ~~"
Nevýhody: "So nice and beautiful wearing also food is very good"
Výhody: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Nevýhody: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Nevýhody: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Výhody: "Service by the crew was great"
Nevýhody: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Výhody: "Premium economy"
Nevýhody: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Výhody: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Nevýhody: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Výhody: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Nevýhody: "Not much. This airline is up there with the best."
Výhody: "food. schedule was on time"
Výhody: "friendly staff top Service top Inflight"
Nevýhody: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Nevýhody: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Výhody: "Service is very good."
Nevýhody: "Too warm/hot inside the cabin throughout the flight."
Nevýhody: "breakfast was terrible"
Výhody: "Comfy chairs and good food on Singapore Airlines."
Nevýhody: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Výhody: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Nevýhody: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Nevýhody: "It is really good experience. All the flight attendants are good"
Výhody: "Main Entree hot"
Nevýhody: "Cold bread; dessert similar sweetened gak"
Výhody: "Great service with a smile and can do attitude"
Výhody: "Very nice crew."
Nevýhody: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Výhody: "The food was ok. It didn't set my heart on fire, but I did finish it."
Nevýhody: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Výhody: "Attendants are always nice, flight is always smooth."
Výhody: "Attention to detail, good leg room, entertainment options and a brand new plane"
Výhody: "great service. new plane. excellent video system."
Nevýhody: "not much to complain about."
Výhody: "The SIA crew is the most gentle and careful I have ever encountered."
Nevýhody: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Výhody: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Výhody: "Service was good, but then that's expected."
Nevýhody: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Výhody: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Výhody: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Everything was wonderful!
Customer service and helping people
Comfortable aircraft and excellent service
Výhody: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Výhody: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nevýhody: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Výhody: "Very pleasant and comfortable flight."
Výhody: "Very pleasant and comfortable flight with QA."
Výhody: "It was like flying in a Four Seasons but better."
Nevýhody: "Boring movie selections. 80% Marvel films."
Výhody: "Business class is the best"
Nevýhody: "It was outstanding service !!!"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Boarding was efficient. Staff were polite and helpful."
Nevýhody: "Food was okay, seats were less so. Not enough leg room."
Výhody: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Nevýhody: "Food and seat comfort could be better"
Výhody: "Entertainment system, crew responsiveness"
Nevýhody: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Výhody: "The Service is always great, entertainment system is great and the food is even good."
Nevýhody: "I liked everything!"
Výhody: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Nevýhody: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Výhody: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Nevýhody: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Výhody: "The plane was very new and wasn’t crowded."
Nevýhody: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Výhody: "Nothing much."
Nevýhody: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Nevýhody: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Výhody: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Nevýhody: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"
Výhody: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Nevýhody: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Výhody: "Movies collections, friendly staffs"
Nevýhody: "Flight delay by 4 hours!!"
Výhody: "Thanks for good service"
Nevýhody: "Everything was good service food entertainment"
Výhody: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Výhody: "The foods on the plane and the time as they said it happened I mean no delay."
Nevýhody: "The most thing the foods were hot and fresh."
Nevýhody: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Výhody: "Crew were friendly"
Nevýhody: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Výhody: "Good legroom, friendly crew."
Výhody: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Nevýhody: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Výhody: "The business cabin and the customer service was superb."
Nevýhody: "The food"
Výhody: "Friendly crew, good entertainment options"
Nevýhody: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Výhody: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Výhody: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Nevýhody: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Výhody: "The airplane was spacious."
Nevýhody: "The omelette was too tough."
Výhody: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Výhody: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Nevýhody: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Nevýhody: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Výhody: "Alinda, the stewardess."
Nevýhody: "Too long journey."
Výhody: "leaving airport"
Nevýhody: "24H delay, no meals, no coordination, no communication."
Výhody: "The entertainment and food was great. The service as well. They are very attentive to any request."
Nevýhody: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
Výhody: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Výhody: "Excellent airline. Great experience. Easy. Professional. Efficient."
Would definitely fly with them again!! Everyone and everything was great!!
Very Spacious flight you can ask to move where someone is not seated. inflight entertainment was great, and great food! Bathrooms were clean. Service was lovely with members going round taking polaroid photos for memories of a journey. This was my first long haul flight and it went so smoothly thanks to the emirates team.
The best airline i have traveled with thus far! They really set standards. Thank you Emirates =]
Výhody: "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"
Nevýhody: "This crew was much better. Smiling, happy and helping."
Nevýhody: "Attendans have been impatient, nervous"
Výhody: "Overall good experience, could have been better if we had got seats of our choice."
Nevýhody: "If we could have got seats of our choice."
Nevýhody: "Luggage claim in chennai airport is horrible"
Výhody: "Very poor service, the crew members were not friendly. Low quality food."
Nevýhody: "Emirates have a big name in the industry but their presentation was really disappointing."
Výhody: "Food is good."
Nevýhody: "Seats could have worked well. Infotainment could be better"
Výhody: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Nevýhody: "The lunch was not very hot."
Výhody: "Food and attentive of the crew."
Nevýhody: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."
Nevýhody: "The Crew could be more friendly"
Nevýhody: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Výhody: "Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help"
Výhody: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Nevýhody: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
Výhody: "On time, chose the raw meal which was excellent."
Výhody: "In all the flight was good, except for the food."
Nevýhody: "They didn't have any option (not even fruits) for those who dislike spicy food. My colleague and I had nothing but bread and butter to dine."
Výhody: "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."
Výhody: "Decent leg room in economy; good entertainment system & food/drink"
Nevýhody: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Nevýhody: "Food was not awful and most item not available in Fist Suites"
Výhody: "The journey ending"
Nevýhody: "The length of travel!"
Nevýhody: "The flight was delayed for more than the estimated time"
Výhody: "The overall experience was good."
Nevýhody: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Výhody: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
Výhody: "Crew members were great. Was on time and early."
Nevýhody: "1. Seats seemed tighter than I'm used to. 3-4-3 setup from ATH to EWR. I flew it today. 2. Food: standard. Not ethnic which I was expecting for a Dubai airline. 3. Color scheme: overhead lighting was your yellow incandescent light bulb color. Made the interior feel dated. However the ceilings had tiny lines like stars. This was a nice touch."
Nevýhody: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
Výhody: "On time and Crew was helpful otherwise"
Nevýhody: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"
Nevýhody: "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"
Výhody: "Attentiveness and kindness of staff."
Nevýhody: "Can't transfer miles."
Výhody: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
Výhody: "Pretty uniforms and good service: Polite, gentle, helpful"
Výhody: "Excellent experience. The airline I will be looking to fly from now on."
Výhody: "Low cholesterol meal was quiet good"
Nevýhody: "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"
Výhody: "Very good service I love it"
Výhody: "travel was pleasant"
Výhody: "The service was great and the comfort and leg space and need to mention the quality of food."
Výhody: "The staff was very attentive and helpful."
Nevýhody: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Nevýhody: "When you fly from Dubai boarding is a disaster and staff is rude"
Nevýhody: "Crews were rude"
Nevýhody: "The overall experience and lack of response to rectify missed connecting flights, damaged luggage and overall bad customer service for an airline that wants to advertise its pride and attention to service. Much can be improved."
Výhody: "Treated superbly!"
Nevýhody: "Absolutely nothing."
Výhody: "It's the best I could ask for the price I paid. Flights during weekdays are better than weekend in my opinion."
Nevýhody: "The flight was delayed twice and then cancelled. Not a big deal. But there was only 1 ground staff to deal with the 250+ passengers. No other emirates personnel were around. It was chaotic and confusing. We finally arrived home at 10pm local time."
Výhody: "They got us there safely"
Nevýhody: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."
Missed flights due to inadequate scheduling and time between flight, late flight departures and arrivals.
I had to pay $75 for my luggage when I thought one piece was included in the ticket. Now I suppose I will have to do the same on my return. Disappointed
I upgraded my seat to business class for $800 and then at checking at the gate charged an extra $200 for my luggage. Saw this happening to other passengers as well. Being charged extra too. I think business class should include the luggage. Another way the Swiss has their hand in your pocket. I was unhappy. Can’t leave my clothes behind!
Výhody: "Friendly crew"
Nevýhody: "Not piling up people like sardines in a can."
Výhody: "Delay was for 30 min"
Výhody: "Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago"
Nevýhody: "2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich."
Výhody: "Crew was really nice can’t complain"
Nevýhody: "Other airlines offer free beer or even hard liquor here u have to pay"
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Výhody: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Nevýhody: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."
Výhody: "Some of the best airplane food I’ve had."
Výhody: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "Arrived on time"
Výhody: "Spacious seating available/ snack/staff"
Nevýhody: "No entainment"
Výhody: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Nevýhody: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."
Výhody: "Left on time. Quick flight."
Výhody: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Nevýhody: "The food standard seemed to be lowered a little bit, but still very well prepared."
Výhody: "The staff was wonderful - super friendly and kind. Food was shockingly great. Very impressed."
Výhody: "Crew very courteous as usual"
Nevýhody: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Nevýhody: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "service, food and chocolate"
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "Easy, quiet boarding and flight, USB port available, audio and sound were working, nice movie selection. Friendly and helpful crew, assisted with cough crisis"
Nevýhody: "Seats from JFK to Zurich were a little bit squeezed."
Výhody: "Very professional!"
Výhody: "Food is excellent... nice variety plus dessert. Everything was hot & delicious & used metal utensils which was much nicer than plastic."
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Výhody: "Swiss being swiss, great service and food was quite nice."
Nevýhody: "Airplane felt old, entertainment system is small and outdated."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Nevýhody: "It was a 11 hour flight and coach seats too small to sleep"
Výhody: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Nevýhody: "No complaints"
Výhody: "Food a, entertainment and crew were really good!"
Nevýhody: "Boarding was chaose and seats were tight."
Výhody: "Loved the smoked salmon!!"
Nevýhody: "No wifi or tv"
Nevýhody: "Seats too small/legroom."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "The chocolate"
Nevýhody: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Výhody: "I had no idea i would be charged for just one check in bag!"
Nevýhody: "I had no idea i would be charged for checked in bag! Scam!"
Nevýhody: "Cervise was not so good was waiting almost 3 hours on check in"
Výhody: "Everything ran like clockwork"
Výhody: "Boarding and cabin crew were excellent."
Nevýhody: "Seats were too tight and squeezed."
Výhody: "Crew were perfect food was fine"
Nevýhody: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Výhody: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."
Výhody: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Nevýhody: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "We liked that there was, by default, a vegetarian meal option. There were good entertainment options too."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
The flight didn’t even happen.
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Boarding was efficient."
Nevýhody: "Seats in economy were extremely small, and incredibly close. Possibly the most uncomfortable I've been in economy. Food was a baby's portion, which was really surprising. Pakistan might not be a prime destination, but it does not deserve second rate service."
Nevýhody: "Crew could have been more friendly."
Výhody: "Perfect was everything"
Nevýhody: "Prices was high"
Výhody: "Food excellent,crew are friendly, polite."
Nevýhody: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."
Nevýhody: "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"
Výhody: "As usual the best"
Nevýhody: "2 hours delay for no good reason."
Výhody: "Old fashion service very attentive crew and plane very clean and comfortable"
Nevýhody: "Very odd in boarding as business class seemed we should have been 1st"
Výhody: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Nevýhody: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."
Nevýhody: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."
Nevýhody: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
Nevýhody: "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."
Výhody: "The crew and the food were great."
Nevýhody: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "la comida y el serivico del personal arriba del avion"
Nevýhody: "No me gusto la espera en algunos boarding de los aeropuertos"
Výhody: "Boarding was easy"
Nevýhody: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."
Nevýhody: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
Výhody: "Good food, very polite and attentive staff."
Nevýhody: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Nevýhody: "Late boarding Late arrival"
Výhody: "The food was good and the entertainment selection was good."
Nevýhody: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
Výhody: "Entertainment and boarding was excellent."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Timing, schedule is well arranged. Staffs are helpful"
Nevýhody: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Výhody: "The food was amazing."
Nevýhody: "The inflight entertainment didn't work on one of my flights."
Výhody: "Food is always great on Turkish airlines. Entertainment was also great."
Nevýhody: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
Nevýhody: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Nevýhody: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Excellent service. Very good food. No comparison to any US airline. Internet over the entire Atlantic."
Nevýhody: "In flight Internet interface is still a little bit clumsy to set up. Took me a little bit to get online. Once this is fixed, I would have a hard time to complain about anything."
Nevýhody: "There is no free Wi Fi on Ataturk airport. They claim 2 hours, but it doesn't support Croatian 385 country access nr."
Výhody: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"
Výhody: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Výhody: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Nevýhody: "On the way to Italy the seats were a lil too small and tight."
Výhody: "The food. The entertainment."
Nevýhody: "Needs better seats! More room for long flights!"
Výhody: "Great food, awesome service, great movies, and lots of space. I wish airlines in the States were this good. Nothing else compares."