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Výhody: "Very pleasant and comfortable flight."
Nevýhody: "NA"

Nevýhody: "Qatar Airways... Never to expect more"

Nevýhody: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"

Výhody: "Flight"
Nevýhody: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."

Nevýhody: "Delayed flight for no apparent reason"

Výhody: "Entertainment and food is always great with Qatar!"
Nevýhody: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"

Výhody: "Seat was very comfortable and the flight was on time."

Výhody: "Comfort"

Nevýhody: "Good job keep it up"

Výhody: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Nevýhody: "There was nothing to complain about."

Výhody: "Too tired after almost 24 hours traveling. No complaints."

Výhody: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Nevýhody: "The wedsite for Qatar could use some work."

Výhody: "Service and food were excellentpA"
Nevýhody: "Announcement volume too loud"

Výhody: "Staff was excellent"

Výhody: "The food and service."

Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"

Výhody: "Best business class I have ever been on. Better than most First class."

Výhody: "price, comfort, food"

Výhody: "The 17hr flight went relatively quickly. Much faster than expected."
Nevýhody: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Výhody: "process quick and efficient"
Nevýhody: "average seats"

Výhody: "The best airline I have ever flown."

Výhody: "very courteous flight crew"

Výhody: "The Crew The Food"
Nevýhody: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."

Výhody: "Very friendly service!"

Nevýhody: "Food was awful and two out of four family members have been sick. One on each flight"

Výhody: "Food, seat, overall comfort and timeliness."
Nevýhody: "The entertainment system was not working - on a 12+ hour flight..."

Výhody: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Nevýhody: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Nevýhody: "light breakfast and light snacks for an 8-hour flight? come on!"

Výhody: "all"

Výhody: "Crew were extremely helpful and kind. Very responsible and polite."
Nevýhody: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Výhody: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Nevýhody: "I will never purchase a flight with Qatar"

Výhody: "Staffs were helpful!"
Nevýhody: "Food portion can be improved."

Výhody: "Same"

Výhody: "Good food includes veg."

Výhody: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."

Výhody: "Attention to detail and attentiveness of the staff was par excellence in the business class"

Výhody: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Nevýhody: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Výhody: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Nevýhody: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Výhody: "Generally ok but not as good as other Middle East carriers"
Nevýhody: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Výhody: "Very kind and helping crew.. professional and helpfull"
Nevýhody: "I dont have anything to complain about"

Výhody: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"

Výhody: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Nevýhody: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."

Výhody: "Free upgrade"

Výhody: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Nevýhody: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."

Výhody: "Very friendly crew and efficient check-in service. Food was lovely."
Nevýhody: "Multiple problems with onboard entertainment re-setting itself."

Výhody: "it makes my trip wonderful. Thanks quatar airlines and kayak"

Výhody: "The food was great and so was the staff. The plane was clean and spacious."

Výhody: "Service from the crew @ Qatar Airlines!"

Výhody: "Excellent service"
Nevýhody: "We love to fly again in Emirat"

Výhody: "Food was good. Flight was very organized."

Nevýhody: "Food"

Nevýhody: "I do not find anything to complain. My first choice will be Emirates."

Nevýhody: "Best flight ever. Everything was perfect . Best crew ,"

Výhody: "Good like always"
Nevýhody: "All perfect"

Výhody: "Crew was very nice"
Nevýhody: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Nevýhody: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"

Nevýhody: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."

Výhody: "Good, entertainment & comfort"
Nevýhody: "Crew not bad"

Výhody: "Food, Service, entertainment"

Výhody: "I liked the service provided."
Nevýhody: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Nevýhody: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Výhody: "No commutation no help for transit"
Nevýhody: "I am a women no help first time fling with them"

Výhody: "Crew"
Nevýhody: "Always spicy food"

Výhody: "Food was good"
Nevýhody: "Crew was not so great"

Výhody: "Everything except food"
Nevýhody: "Nothing as such."

Nevýhody: "Had to wait 5 hrs to get my boarding pass"

Nevýhody: "Food was not tasty or interesting."

Výhody: "Services and schedule and on time departures and arrivals."

Výhody: "It was comfortable and efficient."

Výhody: "Service Gluten free food provided."

Nevýhody: "Everything was great"

Výhody: "Excellent"
Nevýhody: "Nothing"

Výhody: "One of the best airlines I have flown. Very good with kids and they do a hell of a good job of cleaning restrooms. Food quality was great."
Nevýhody: "Hindu meal has meat in it which was a surprise. It was too cold inside plane and they would take blankets before landing and won't give you blankets till take off is complete. They should give water bottles."

Nevýhody: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."

Výhody: "All is good"

Nevýhody: "NA."

Výhody: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Nevýhody: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Výhody: "Comfortable. Good food."
Nevýhody: "Boarding was a mess."

Výhody: "The crew was bery rude and not helpful at all. Worst airline we have ever used"

Výhody: "The Airbus was very good -as comfortable as possible in Economy."
Nevýhody: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."

Výhody: "Everything Emirates is the best"

Nevýhody: "No reason to complain."

Výhody: "The crew was super attentive."
Nevýhody: "The food choices were not good. The tray included more carbs than any thing else...a roll, crackers and breadsticks. A lighter choice of a sandwich or a cheese tray would have been nice. Rather than small cups of water on a 14 hour flight, it would have been nice to have bottles of water."

Výhody: "Overall ok, food n entertainment was good"
Nevýhody: "You cannot request seat preference, did not help!!"

Výhody: "I am sure I did this review on ce already!"

Výhody: "Very organized boarding"

Výhody: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Nevýhody: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."

Výhody: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Nevýhody: "Coffee was ok, but could be better."

Nevýhody: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"

Výhody: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."

Nevýhody: "Slow cleanup after food service."

Výhody: "Elegance in general"
Nevýhody: "Nothing to complain"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "The crews were curteous and helpfull. The food served was fresh and tasty and was of pretty much of our Indian taste. The cleanliness in side the plane was par exellence. Keep up good job. It was pleasure flying with Emirates."

Výhody: "I am a frequent flyer for abt 10 years but airline does not give any advantage to regular custoners. As per IATA in case if stay more than 8 hoursin transit they should provide complementary rooms to aged people atleast. Very POIR customer service"
Nevýhody: "Airlune doesnot differentiate between firime customercand its own frequent flyers customers. I prefer other airliness for better customer service."

Výhody: "Food is great"
Nevýhody: "Service is good"

Výhody: "Airbus 380. Wider seats. Excellent service."
Nevýhody: "Long journey."

Výhody: "Great service and friendly staff"
Nevýhody: "Did not get a choice to add stay in Dubai."

Výhody: "Crew was top"
Nevýhody: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Výhody: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Výhody: "Crew was amazing"
Nevýhody: "Entertainment and dinner food"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "Everything!!"

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nevýhody: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Nevýhody: "Several delays and gate changes."

Nevýhody: "Nasty passport control person at gate check in"

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Nevýhody: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Výhody: "The planes are clean and relatively comfortable."
Nevýhody: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Nevýhody: "Sardine can."

Výhody: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Nevýhody: "Nothing."

Výhody: "Comfortable flight."

Výhody: "Very professional!"

Výhody: "staff was very nice"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "It reminds me of school dinners"
Nevýhody: "Bland, over cooked No thought into the presentation or flavour"

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "The plane was very clean the seats were neat and everyone was very friendly."

Nevýhody: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."

Výhody: "Fastest and most thorough service I've ever received!"

Nevýhody: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Výhody: "Friendly service, superfast check-in"
Nevýhody: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"

Výhody: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Nevýhody: "N/A"

Výhody: "Nice staff"
Nevýhody: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."

Výhody: "Very pleasant flight, excellent take off, didn't feel a thing. The crew was friendly and helpful."

Nevýhody: "Delayed"

Výhody: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Nevýhody: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Výhody: "Everything was great :) food is good, crew is perfect"

Výhody: "Crew; polite helpful and professional."
Nevýhody: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

Výhody: "Everything ran like clockwork"

Výhody: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nevýhody: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Výhody: "Swiss Air was the best airline ever!"

Výhody: "The flight staff was so kind."

Výhody: "The steward was friendly"
Nevýhody: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "?"
Nevýhody: "the new Boeing 777 is horrible... no space and small seats >> my feet were swollen, everything hurts the inflight- entertainment is integrated in the front seat, you can`t change screen if you are blinded as i wrote to the service center to change the seats (july 21st) i still have no answer on my mail.... service???? no more again..."

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Výhody: "Friendly service"

Výhody: "Short flight. Not much is expected. 3 stars for no rating, except comfort. Small seats/felt cramped. Not a huge deal since it's a short flight."
Nevýhody: "No negatives or anything that caught me off guard."

Nevýhody: "Terrible seats and old.entertaineme.t system"

Výhody: "The staff were very attentive, there was a free meal - a nice quality (fresh) panini with chicken ant then they came around with beautiful swiss chocolates. best experience on a short flight."
Nevýhody: "nothing!"

Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."

Nevýhody: "Vegetarian food. 30% of people are vegetarian"

Nevýhody: "Outstanding airline either to IST or beyond!"

Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"

Nevýhody: "Everything is exellent"

Výhody: "Everything was awesome!"
Nevýhody: "Nothing really."

Výhody: "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
Nevýhody: "more space for legs, modern screens"

Nevýhody: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"

Výhody: "Good food, good crew, free beer"
Nevýhody: "Late by 20 minutes. Touchscreen is starting to go out."

Nevýhody: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Výhody: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Nevýhody: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Výhody: "Food was quite good for an airline."
Nevýhody: "The cabin was hot, couldn't sleep, no air vents."

Výhody: "Lot of empty spaces"
Nevýhody: "Lot of rubbish on the plane"

Výhody: "Flight was on time, relatively clean and the food was quite nice"
Nevýhody: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."

Výhody: "Everyone we encountered was friendly and helpful. They fed us and gave us blankets and pillows and slippers. They were lots of movie and tv choices. It was a very pleasant experience."

Výhody: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"

Výhody: "The food and entertainment were okay."
Nevýhody: "The staff was rude. The entertainment consoles didn’t work well."

Výhody: "(see above)"
Nevýhody: "(see above)"

Výhody: "Friendly staff good food. Good selection of movies."
Nevýhody: "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."

Výhody: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Nevýhody: "Seats were terrible!"

Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."

Výhody: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Nevýhody: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Výhody: "Nice seating, nice food, lovely crew"
Nevýhody: "Waited too long to board"

Výhody: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Nevýhody: "No complaints"

Výhody: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."

Nevýhody: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."

Nevýhody: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."

Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."

Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"

Nevýhody: "Crew was a bit rude on several occasions."

Výhody: "The staff, food, hospitality, & professionalism is 5 star. These guys should train every airline in america."

Výhody: "I have always enjoyed my travels on Turkish airlines. Service is superb, staff is very polite and always willing to help."
Nevýhody: "The boarding can be better organized. It can be chaotic and disorganized."

Výhody: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Nevýhody: "cant complain for anything"

Výhody: "nothing"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"

Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."

Výhody: "Flight attendants are good."
Nevýhody: "Airport, older airplanes, food."

Výhody: "On-line check, including seat selection, was easy. Requested vegetarian meals and got them! Food was quite good."

Výhody: "Crew were very nice and professional."

Výhody: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Nevýhody: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."

Nevýhody: "The temperature was a little bit low."

Nevýhody: "Delay"

Výhody: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."

Výhody: "Again, people were nice, food was good, and entertainment was still good."
Nevýhody: "Boarding was unorganized"

Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"

Výhody: "Nothing special."
Nevýhody: "No Internet, seats were very uncomfortable..ugh"

Výhody: "To get a real meal on a relatively short flight is especially nice."

Výhody: "Food and entertainment system were amazing. Everything else was at the level of good international airlines. Not at the Singapore Airlines level but far better than US carriers and at the British Airways, Qantas level"

Výhody: "It was crowded as hell. Nothing good about it to tell you. I didn't get any navigation information since the plane ✈ took off till landing. People were noisy all the time ."

Výhody: "Food was delicious"
Nevýhody: "Felt like there was barely any leg space. I'm not a tall guy so I was surprised on feeling I needed more space. My knees had no place to be freely."

Výhody: "The food!"
Nevýhody: "We did a preselection for seating at the airline office at the Kempinski in Djibuti for our return flight back to US. Only to find that when boarding on both flights we had been re-assigned and not seated together. We were able to be seated together after boarding was completed."

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Nothing"
Nevýhody: "Definitely the food!!"

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Výhody: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Nevýhody: "The seat and service."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Výhody: "Good standard Lufthansa service"
Nevýhody: "Economy seats are too cramped, in comparison to the other airlines"

Výhody: "Large entertainment variety"
Nevýhody: "Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich."

Nevýhody: "too many unruly kids"

Výhody: "Above expectation"

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Výhody: "Great crew and on time."
Nevýhody: "Seating a bit cramped"

Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Výhody: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."

Výhody: "Probably one of the best economy experiences I have had in a long time. The staff was very friendly and professional. Also one of the first times that i was actually comfortable in an econo seat. Hats off to Lufthansa!"

Nevýhody: "Frankfurt connecting flights are the worst"

Výhody: "Flight attendants were personable"
Nevýhody: "Both legs of flight were late"

Výhody: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Nevýhody: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."

Výhody: "I fly constantly -This was my first time on Luftansa & this is my go to airline from now on. I was flying coach & I felt like I was in first class. (Although nothing beats first class international"
Nevýhody: "N/A"

Nevýhody: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"

Nevýhody: "I am 5'4" and weigh about 110 lbs. I was seated between two very large men who could not fit into the cramped seating and caused me to sit with my legs cramped and no arm rest. One was drinking heavily and the other watching open on his phone both of which made me even more uncomfortable. To make it even worse my TV was broken and there was nothing for me to do but be miserable for an 11 hour flight. Worse trip of my life."

Výhody: "Didn’t die."
Nevýhody: "Took off almost an hour late. Flight personnel repeatedly skipped me for drinks, meals, etc. on plane for nearly 8 hours without a drop of water."

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Výhody: "Flight attendants are great"
Nevýhody: "I don't like the Star Alliance. Due to where I live and where I go, I have to use the United/Lufthansa combination. If I book with United, I can't select my Lufthansa seats until 24 hours before my flight. That means I end up in the back of the plane in the least desirable seats. If I book with Lufthansa, then I can't book my United seats. I have booked with United and paid for economy plus, then find as I board, the Lufthansa flight doesn't have economy plus."

Výhody: "Friendly crew, smooth flight, always offering water."
Nevýhody: "I was hungry in this flight. I felt the choice of food was small and have never been on a 10 hr+ flight and felt hungry. I'm glad I brought my own snacks with me."

Výhody: "Crew hospitality excellent"
Nevýhody: "Nothing"

Výhody: "The entertainment was good."
Nevýhody: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."

Výhody: "Great costumer service, comfortable flight"

Výhody: "Good food and movies"
Nevýhody: "seat had problems mechanically"

Výhody: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Nevýhody: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Výhody: "Efficient and pleasant service."

Výhody: "great service and flight"

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"

Výhody: "E-mail notification on change of gate"

Výhody: "Flight was good overall."
Nevýhody: "Because of a mess-up on United's part, Lufthansa did not have my spl meal."

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Výhody: "Though our flight was cancelled due to inclement weather in Boston, I cannot say enough about the ticketing agent at the Luftansa desk. she was so incredibly helpful in rearranging our flights to get us where we needed to be as soon as possible. She spent so much time with us and on the phone and was very patient."

Výhody: "They know what they're doing!!"
Nevýhody: "No complaints at all!"

Nevýhody: "I was very uncomfortable in my seat between two fellow passengers who were large individuals. For a flight duration of over ten hours, it was terrible to repeatedly have to negotiate space with them as they were spilling into my chair space. I also had to insist they not extend their legs into my foot well."

Výhody: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."

Nevýhody: "Boarding was in organizes."

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Výhody: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Nevýhody: "No boarding advantages as a star alliance silver member."

Nevýhody: "A kid next to me keep shifting and kick me and nudge me all the time. His dad was trying to stop him from moving too much but couldn't control entirely. I kept waking up"

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "Took off on time and we got breakfast. Good crew."
Nevýhody: "Older plane, no entertainment offerings. Leg room seemed to be less than expected even thought was in business class section."

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Výhody: "great and pleasant service, caring and helpful, frequently offered beverages, delicious vegan option, great movies selection, not much turbulence, overall like Lufthansa the best: reliable, on time,"