Travelled in time as advertised
Overall good experience with just the JetBlue Qatar should have kept the checked in luggage at the Boston Airport while rebooking the missed connection to MSP. That made it extra hard on passengers to carry their luggage to hotel and back and check-in again.
Check in process at Dubai was not easy. Qatar does not use its own employees they are outsourced.
The staff was extremely attentive and did everything to make the flight comfortable. The atmosphere was relaxing.
Výhody: "Yes the crew was amazing and food was good"
Nevýhody: "Rest area could had been better"
Výhody: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Výhody: "Yes, Crew was amazing and timing was perfect."
Nevýhody: "Excellent performance"
Výhody: "Very nice and accommodating crew!"
Výhody: "Great crew and amazing food."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"
Výhody: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Výhody: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Nevýhody: "more leg room and headphones that worked."
Výhody: "They greeted us in Georgian at the gate during boarding, this was very nice."
Nevýhody: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Nevýhody: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Výhody: "exellent in everything"
Výhody: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Nevýhody: "Snacks and drinks could be betteri"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "good crew"
Nevýhody: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Výhody: "Qatar flight is no problem"
Výhody: "price, comfort, food"
Nevýhody: "No food on board!! Staff says it got over when i have selected my food selection!!"
Výhody: "5 star service"
Nevýhody: "no wifi"
Výhody: "Need to give people cheap access to wifi"
Výhody: "Staff worked fast to feed and water everyone."
Výhody: "Great service. Great food. Great entertainment."
Nevýhody: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Výhody: "On time departure and nice group of crews"
Nevýhody: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."
Výhody: "We enjoyed the comfort, food , staff and entertainment."
Nevýhody: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Výhody: "Staffs were helpful!"
Nevýhody: "Food portion can be improved."
Nevýhody: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Nevýhody: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Nevýhody: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Výhody: "It was a good flight. I'd give it 4 of 5 stars."
Výhody: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Výhody: "Comfortable and easy"
Nevýhody: "Departs in early morning"
Výhody: "Friendly crew"
Nevýhody: "Food and price of ticket"
Nevýhody: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Výhody: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."
Výhody: "Smooth flight. Staff was really professional...."
Nevýhody: "I had originally requested an aisle seat due to leg space. I was switched to a window seat and the seat in front of me had the grey box under it. I could not stretch my legs out and my knee has been swollen for the past 3 days."
Výhody: "Brand new plane, everything clean and working, crew friendly, smooth flight"
Nevýhody: "Better food, but that is with all airlines :)"
Výhody: "seat was quite comfortable"
Nevýhody: "it would be better if they have and give a blanket to passengers when some of them need"
Nevýhody: "Staff was so rude"
Výhody: "Plane seemed to be brand new"
Nevýhody: "The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat."
Výhody: "The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL."
Výhody: "All good"
Nevýhody: "Visa delays in the airport , should be appliend online and take it before leaving"
Výhody: "Comfortable seats. On time departure Good service Friendly crew"
Výhody: "The food"
Nevýhody: "Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language"
Nevýhody: "we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever."
Výhody: "Good good on time all went pretty good"
Výhody: "The flight was on time good food good staff"
Výhody: "The service was impeccable and I was treated like the Queen that I am."
Nevýhody: "Everything was excellent."
Výhody: "Big brain lot of space"
Nevýhody: "Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible"
Výhody: "I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home"
Nevýhody: "I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever."
Výhody: "Azerbaijan Airlines was the best. It was comfortable and the staff amazing."
Výhody: "The cost and straight through flight is great"
Nevýhody: "The movie selection is very limited and there are no pillows."
Výhody: "Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink."
Nevýhody: "Never seen Flight attendants so lazy in my flying experience."
Výhody: "I slept the entire way back"
Výhody: "New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc."
Výhody: "Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle."
Výhody: "The flight was pretty smooth."
Nevýhody: "The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick."
Nevýhody: "No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you"
Výhody: "They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative."
Nevýhody: "No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you"
Výhody: "Azal does not have individual entertainment which is a big minus. Other than that , everything is good."
Výhody: "friendly staff, well organized"
Výhody: "The food is pretty good"
Nevýhody: "The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes"
Výhody: "정확한 출발시간. 저렴한 가격."
Nevýhody: "보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨."
Výhody: "Every thing was good, in flight entertainment had surprisingly better content"
Výhody: "Lots of food, modern comfortable plane, very friendly and helpful flight crew."
Nevýhody: "The two girls sitting next to me were talking whole way in very annoying voices."
Výhody: "All but the movie section"
Nevýhody: "Movie selection."
Nevýhody: "Azerbaijinian Airlines did not transfer my luggage along with the luggage of at least 12 other people on board to the connecting flight from Baku to Tbilisi. Both checkin bags with the majority of my belongings and necessities never arrived. After waiting in the Tbilisi airport, the staff notified us the airline did not fit every checkin bag on the connecting flight, and we would have to return the following night to pick up our belongings. There was no apology or discount on our ticket price for the huge inconvenience. It seemed as though the airline was notorious for doing this."
Výhody: "New plane. Unlike many other planes, seats in last row of a middle cabin were fine with space to recline. Good kosher meals. Served hot when appropriate. 787 is a very nice plane. Baku airport is beautiful and relatively small."
Nevýhody: "Baku airport security is crazy. In order to change planes, we had our carry-ons xrayed twice. Passports checked multiple times just changing planes. Without ever going out of the secured areas."
Výhody: "Good selection of films. Plane seemed relatively new. Ok kosher meal. Crew was helpful, responsive & friendly."
Nevýhody: "Airports. TLV: Ticket issues at airport and counter person told us which gate to go to. Overhead departure board listed a gate at the far end of a different concourse. 3 minutes after boarding was suppressed to start, after waiting at gate over an hour, with no personnel manning the gate yet and no plane visible, I took the long walk to the gate listed on the board and discovered about half the passengers had been directed there. Where there was a plane. 5 minutes later gate change was announced. In Baku had to go thru security 3 times to transfer."
Výhody: "Friendliness, diversity, cleanliness, interesting food, free drinks, smooth flight over all"
Nevýhody: "Almost Nothing to watch on offered programs - old and seen movie list"
Výhody: "High quality and clean plane"
Nevýhody: "My ticket was already online checked in - How? I didn't do it. Flight started and ended not on time, I hve lost my to to for waiting and came later on..."
Nevýhody: "On both way from NYC to Baku and back the entertainment xonsole didn't work for me. Many movie titlea and music choices ment nothing to me."
Nevýhody: "High fees for the baggage"
Výhody: "Great flight and staff early arrival AAA"
Výhody: "The plane was brand new, great service, little extras in the flight like a cart with magazines to choose from and an Azerbaijani brand name hand lotion in your flight pouch. Excellent flight on the long haul (the short haul fell short)."
Nevýhody: "Can expand movie selection and add newer movies."
Výhody: "Older plane, served food on a 3 hour plane ride."
Nevýhody: "No entertainment system on the short flight."
Nevýhody: "Service in general"
Nevýhody: "Service in general"
Výhody: "Service and Staff was cooperative"
Výhody: "I would fly this airline again, anytime! friendly staff, comfortable flight very empty"
Nevýhody: "entertainment: old movies and then a computerfailure food mediocre"
Not Worth for business class price .
Výhody: "Need a more improvement for the service"
Nevýhody: "Need a proper training"
Výhody: "It was crew amazing"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Seat was not comfortable"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Food was good enough."
Nevýhody: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Výhody: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Výhody: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Nevýhody: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Nevýhody: "long lay over"
Výhody: "I go economy. It's the most comfortable economy I've ever experienced. Every seat was filled."
Nevýhody: "I have no complaints."
Nevýhody: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."
Výhody: "Quick assistance when connection flight messed"
Nevýhody: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Nevýhody: "The legroom is insufficient. It became very uncomfortableafter a couple of hours, I am 6 feet tall Footrests were in the way for me. Check in is long and unorganized in Dulles US. You should make electronic tickets available"
Výhody: "I liked personal, food and comfortable"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "The breakfast was poor & frozen ."
Nevýhody: "I like everything"
Výhody: "The Airport and shopping"
Nevýhody: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."
Výhody: "Airport, Service and much more"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "All of it best flying experience to date"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Nevýhody: "Please change my meal request from diabetic to regular"
Nevýhody: "No entertainment."
Výhody: "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
Nevýhody: "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."
Výhody: "I enjoyed that it was a new plane."
Nevýhody: "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "I liked the crew and their behaviour very much"
Nevýhody: "I will never be happy for the cramped space but I can see that it has to be so"
Výhody: "Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "The prompt departures and arrivals. The courteous staff. The personalized entertainment"
Nevýhody: "The leg room was too cramped for the long leg of my journey. My feet swelled up post flight."
Výhody: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Nevýhody: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."
Nevýhody: "From the moment we boarded until we arrived home he trip was a disaster"
Výhody: "Despite all other issues I got to Vienna on time."
Nevýhody: "- there was a gate change less than half an hour before boarding, which was not announced via speaker or on the screen in the previous gate - therefore most people were still in the previous gate and only because one of the passengers realized and communicated the change everyone else became aware of it as well -> then everyone ran to the new gate, which did not have enough seating and where children were crying because they did not understand the hectic - On board - just before departure - two families got into an argument and yelled at each other and the crew. They were very loud and aggressive. - Usually I love the food Turkish Airlines serves, but this time I had dry and oily pasta and a very strange and too sweet chocolate mousse. I did not enjoy eating this and it did not taste fresh at all. - There was no entertainment."
Výhody: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Nevýhody: "I could not find a way to ask for cancellation or reschedule"
Výhody: "Excellent food and service. Very friendly and professional crew."
Výhody: "I loved that they give out the little packs of socks, slippers, ear buds, eye cover, and toothbrush with toothpaste. Also, the movie and TV show selection is excellent! It definitely kept me entertained for the entire 10 hour flight!"
Nevýhody: "By the time the food and beverage cart got to my section of the plane, they were out of several items. It was a little disappointing. But the options that remained were still sufficient."
Výhody: "Food crew movie selection"
Nevýhody: "Both flights were late and I missed my connection"
Výhody: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Nevýhody: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."
Nevýhody: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"
Výhody: "The crew was great, the food was good as was the entertainment :-). The bathrooms were even decent"
Nevýhody: "Everything is good! But the monitor on back not working very well lot of brakes when you watch a movie or listen music!"
Nevýhody: "The option to be able to drink enough water."
Výhody: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Nevýhody: "Just about everything"
Nevýhody: "improve list of movies"
Výhody: "Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT."
Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."
Výhody: "The seats were comfortable."
Nevýhody: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"
Výhody: "I liked that I wasn’t one of the people who had to sprint to my connection"
Nevýhody: "Not way over booking all three of my flights. Each time the flights are asking people to change their plans for compensation."
Výhody: "Crew was great."
Nevýhody: "I had to switch seats due to recliner and tv remote did not work. Also, my baggage did not arrive on my flight. I had a 14 hour layover in Warsaw which was plenty of time to transfer onto plane. This also occurred on my flight to Germany."
Výhody: "Cheap fair to Eastern Europe. Many new movies."
Nevýhody: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."
Výhody: "Everything went good."
Nevýhody: "Movie or general didn't provide closed caption or subtitle for an English language."
Výhody: "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."
Nevýhody: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
Výhody: "The service was top notch, the entertainment selection was great, and the meals were excellent. Free beer and wine on long flights. The engine noise on the Dreamliner is incredibly quiet."
Nevýhody: "The seats aren’t the most comfortable. On a long flight no matter what you need to get up and move around."
Nevýhody: "The boarding and flight were late"
Výhody: "Boarding went pretty smoothly and quickly"
Nevýhody: "The staff seems to be lacking the enthusiasm and warmth towards the passengers."
Výhody: "Safe flight"
Nevýhody: "Employers are rude, food is not eatable seats are not comfortable ..."
Výhody: "Flight attendants very courteous and flight was on time."
Nevýhody: "All good"
Výhody: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Nevýhody: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."
Nevýhody: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"
Nevýhody: "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"
Výhody: "Crew was polite"
Nevýhody: "Late boarding, late arrival. No apology"
Výhody: "Meals were surprisingly good. Dreamliner."
Výhody: "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."
Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Výhody: "The plane was pretty spacious, and there was ample leg room."
Nevýhody: "I have nothing specific to mention which I disliked. It was a pleasant plane ride overall."
Výhody: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Nevýhody: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
Výhody: "The flight was on time and the crew was great"
Nevýhody: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Výhody: "Pleasant crew"
Nevýhody: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."
Nevýhody: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"
Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"
Výhody: "The entire check in process was smoothe and welcoming"
Výhody: "Easy boarding, attentive staff and overall enjoyable flight."
Výhody: "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Nevýhody: "No entertainment at all"
Výhody: "The crew was exceptional. Really@"
Nevýhody: "It was connected flight and was delayed had to run through the entire airport with no chance to buy a butltle of water. I'm over 60 years old and this was horrible. The flight and crew were excellent."
Výhody: "The crew was very attentive."
Nevýhody: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."
Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."
Nevýhody: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."
Výhody: "New planes, great food, excellent service!"
Nevýhody: "Flight late Seats uncomfortable"
Výhody: "Thank you very much"
Nevýhody: "If food, including WATER, is not free but paid, it needs to be super clear on the order. If you want to add luggage, but can't do it through the web, and when you call you find that there's a discount if you do it more than 24 hours before, that's lame."
Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"
Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"
Nevýhody: "I was informed that the second segment was cancelled after flying to Warsaw (first segment). I effectively wasted the whole working day."
Výhody: "Nice with seats"
Nevýhody: "The announcements in English were not loud enough"
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
Výhody: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Nevýhody: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Nevýhody: "Uncomfortable seats"
Výhody: "Absolutely nothing"
Výhody: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Nevýhody: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Výhody: "Friendly crew"
Nevýhody: "Long check-in lines Seats uncomfortable"
Nevýhody: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Výhody: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Nevýhody: "Boarding was a little slow and we were somewhat late."
Nevýhody: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Nevýhody: "Space between the seats."
Výhody: "The crew was so helpful and nice"
Nevýhody: "I was happy with everything"
Nevýhody: "Changing in luggage information was annoying"
Nevýhody: "Seats are terrible."
Výhody: "Staff cheerness"
Výhody: "Service, smiling and attention to details."
Nevýhody: "No kosher food."
Nevýhody: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Výhody: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Výhody: "Nothing really"
Nevýhody: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Nevýhody: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Výhody: "Everything was on time, no delays. Polite crue. Easy boarding."
Nevýhody: "The seats are not comfortable at all"
Výhody: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Nevýhody: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Výhody: "So many crying children"
Výhody: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Nevýhody: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Výhody: "Flight was on schedule"
Nevýhody: "No free drinking water"
Výhody: "Flight left on time"
Výhody: "The crew are always lovely,very professional,helpful and make us feel welcome"
Nevýhody: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Nevýhody: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Nevýhody: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Výhody: "Cheap flights and convenient airport"
Nevýhody: "Seats uncomfortable and hot"
Nevýhody: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Nevýhody: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Nevýhody: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Nevýhody: "Everything. Worst service I have ever seen on a flight."
Výhody: "Wizzair suggestion to compensate us"
Nevýhody: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Výhody: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Nevýhody: "The flight departed around half an hour late."
Výhody: "I'm disappointed with your service"
Nevýhody: "I'm disappointed with your service"
Výhody: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Nevýhody: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Výhody: "Flight was on time unlike outward trip which was just under 2 hrs late"
Nevýhody: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Výhody: "No food or entertainment on this flight,"
Nevýhody: "I found the luggage allowance confusing"
Výhody: "The weather was nice."
Nevýhody: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Nevýhody: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Nevýhody: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Výhody: "On time."
Nevýhody: "Nothing much."
Nevýhody: "Boarding and getting off the plane via bus"
Výhody: "There really isn't a lot to like except the base ticket fare."
Nevýhody: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Nevýhody: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"