Výhody: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Nevýhody: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Výhody: "Clean cabin and good service"
Nevýhody: "Not every body is doing extra miles to make customer happy"
Výhody: "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
Nevýhody: "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
Nevýhody: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Výhody: "Flexible seating due to only very few passengers. On time departure and arrival"
Výhody: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Nevýhody: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Nevýhody: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Výhody: "Flat bed is wide and comfortable. Cabin crew was excellent."
Výhody: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Nevýhody: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Výhody: "I always like Singapore Airlines. They should continue to be the best."
Nevýhody: "Some flexibility to select food choices even if we book the flight in short notice."
Výhody: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Nevýhody: "Food was good but was not full compared to emirates."
Výhody: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Výhody: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Výhody: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Nevýhody: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"
Výhody: "Amazing crew."
Nevýhody: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Výhody: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Výhody: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Nevýhody: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Výhody: "Five Star Singapore Service on board the aircraft."
Výhody: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nevýhody: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Výhody: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Výhody: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"
Výhody: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Výhody: "So good to get on a flight where I can fit in the seats..."
Výhody: "The trip was horrible we have to sit separately three places."
Výhody: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Nevýhody: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Nevýhody: "Outdated Cabin Fit Out"
Výhody: "Efficient, comfortable."
Výhody: "Services, the Care and the Concern!"
Nevýhody: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Nevýhody: "The seats and there is not much leg room"
Výhody: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Výhody: "Ontime, airline stewards were excellent and tv entertainment very good"
Výhody: "I liked there was an opportunity to bid on an upgrade"
Nevýhody: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Výhody: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Nevýhody: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Výhody: "Crew, cabin and food."
Nevýhody: "Lack of entertainment console at each seat"
Nevýhody: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Nevýhody: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."
Výhody: "Crew was overall friendly"
Nevýhody: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Výhody: "the crews were very polite and very helpful"
Výhody: "Crew was very friendly and good service."
Nevýhody: "Crew could have asked the passengers whether they need snacks in between."
Výhody: "Crew was very friendly and good service."
Výhody: "Neat & clean flight.good cabin crew members.good service."
Nevýhody: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Nevýhody: "Headphones were not functioning properly"
Výhody: "Made Econ class feel like biz :)"
Výhody: "Polite crew took good care of my needs"
Nevýhody: "Food was really bad could do better . Movies were not as current but a good collection."
Výhody: "everything, excellent job"
Výhody: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Nevýhody: "Flight was over too quickly."
Výhody: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
They ran out of non veg dinner..which wasn't really bad considering all that could go wrong.
The on ground check in staff could have been more efficient.
Výhody: "Crew we're friendly and helpful. Seats were good."
Nevýhody: "Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied."
Výhody: "Food and services"
Nevýhody: "Seating leg space"
Výhody: "Food and entertainment"
Nevýhody: "Baggage damaged"
Nevýhody: "Entertainment had very poor choices. Food was not good, even the crew didn’t have enough food for all passengers. Seat was uncomfortable. Would like to avoid this airline in future."
Výhody: "Entertainment and the seats (leg room)"
Nevýhody: "Food is horrible. The option you want usually runs out and then you are at the mercy of the service crew to find one"
Výhody: "so much service, I turned down breakfast."
Výhody: "Great flight crew!"
Výhody: "Entertainment; Food is ok"
Nevýhody: "Despite premium price, seat selection not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat;"
Výhody: "The crew helped me with a duct tape but it wasn't staying"
Výhody: "Almost everything !"
Nevýhody: "Had to go and find a steward at one point to find out where my coffee had gone to."
Výhody: "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
Nevýhody: "Baggage policy cimmunication"
Nevýhody: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Výhody: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Výhody: "Overall experiance."
Nevýhody: "Nothing specially."
Výhody: "Very nice staff. The journey was very smooth"
Výhody: "Everything except landing"
Nevýhody: "Rough landing"
Nevýhody: "Service was not as good."
Výhody: "Good food and entertainment"
Nevýhody: "Boarding of gate A20 location in Dubai"
Nevýhody: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Výhody: "Excellent customer care and attention"
Nevýhody: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Výhody: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Nevýhody: "All flights were consistently delayed"
Výhody: "Price on my ticket was great and comfort was good"
Nevýhody: "The ground staff at Bangalore in India had no idea on crowd control. Before they started boarding they made no announcements. The agents would talk amongst themselves but there were no announcements. With the result that everyone rushed at once for boarding. The lady agent who was scanning the passes kept yelling at people to form a line but by then it was too late On the flight, they ran out of vegetarian meals by the time they got to my seat!!"
Výhody: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
Nevýhody: "Why did I not fly with you guys before???"
Nevýhody: "Vegetarian meal was bad in terms of quality and quantity."
Výhody: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Nevýhody: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Výhody: "Everything...food and staffs were great"
Nevýhody: "I had a terrible experience on my flight from BLR to LAX on 12/30/2016. My flight from BLR was delayed for 3 hours because of fog. I had a connection flight from Dubai at 3:15 pm the same day and I was going to miss it. I had a flight from LAX to SFO(I had booked this separately via a domestic airlines) on the 31st at 10 am. The ground staff at BLR told me that they would put me on the 8:30 am flight to LAX on 31st. That would mean more than a 12 hour wait at Dubai airport and they informed me that accommodation would be provided. Based on this I rebooked my LAX to SFO(I paid extra for this) for the next day. On reaching Dubai I was told that I will be put on the 3:30 pm flight on 31st instead of the 8:30 am flight. That would mean a 20 hour wait at the airport. I was also given a SINGLE food voucher and told that no hotel accommodation would be provided. I was also going to miss the LAX to SFO flight which I had rebooked. I requested the ground staff to try and put me on a direct flight to SFO instead. After begging them for a while they put me on a stand by status on the 7:30 am flight the next day. I spent 12 hours in the airport. That flight was further delayed by 3 hours. When my husband contacted the customer service on 31st morning, they told him that accommodation would be provided and sent me an email confirming that. This was in the morning after I had spent 12 hours in the airport. If accommodation was available why was I told by the ground staff that all rooms were full? I also saw them hand out hotel vouchers to other passengers with shorter wait times than mine. Was it based on their nationality(I sincerely hope not but the reviews I am reading of Emirates online suggest otherwise). Fog and other weather conditions are completely understandable but the discriminatory behaviour of the ground staff in Dubai was really disappointing. This new year weekend was my honeymoon and it was completely ruined because of this trip."
Výhody: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
Výhody: "-Airbus A380 from dubai to SFO and backforth was very pleasant and almost zero noise in cabin. However flight design is little awkward that it squeezed me, wife and our baby in bassinet seat. - We had opted for Asian veg food and was very tasty and was served hot all the time. - Many restrooms - Travel accessories - Great entertainment options."
Nevýhody: "- Cabin crew were bit rude and didn't care much even though we had baby when flying from SFO to Dubai. - Restrooms are oddly placed inside flight. - Can improve on food menu and varieties and also wish there were more snacks to munch. - Boarding process need to much more organized."
Výhody: "Spacious, great service, amazing entertainment selection. Food on the return leg from Dubai to Seattle was bland and not tasty. Uninspired. But the leg to Dubai from Seattle is great food. Very tasty"
Nevýhody: "Medicore service tryed almost all major airlines,"
Výhody: "The seat was comfortable."
Nevýhody: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Výhody: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Nevýhody: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Výhody: "Space and cleanness"
Výhody: "The flight itself was fantastic. Perfection as usual. Emirates is surely neck to neck with Singapore Airlines for the number one spot of the best airline in the world."
Nevýhody: "1. I joined at Bangalore. The staff worked strictly according to the rules. While this is good it lends itself to passenger discomfort at times. Example: I had only 1 suitcase of 45 pounds, and I had a hand baggage of 13.7 kgs, because I was carrying all my precious crystalware back to Houston. The attendant kept insisting I lighten the hand baggage to les than 7 kgs. Finally he even suggested I send the hand baggage as checked luggage. He must be insane! I had a few thousand dollars worth of crystal in that hand bag and there was no way I'd send as checked luggage. Finally, I lightened the load to 10 kgs and called his manager and I was allowed to carry the hand luggage. 2. On landing at Dubai, everything unraveled. The airport was full of thousands of stranded passengers because 18 hours ago a plane had crash-landed at the tarmac causing flight cancellations. Obviously Emirates was poorly prepared for handling this this emergency. Many of the passengers, including myself, ended up standing at the customer service counters (there were about 10 customer service stations all over the airport), and every customer station had about 500 irate passengers and 3 or 4 agents handling them. Not only that, the customers were standing in stuffy atmosphere, no fod no water for hours, many mothers were desperate with children. Emirates had no idea how to handle this situation. I caught hold of a senior police official and told him that the least he could do was to give the customers some bottled water to keep them hydrated. Within minutes, in typical Arab hospitality - many cases of bottled water showed up, followed by cupcakes and then Mango Frootis. This helped to calm the passengers down. Then there was the chaos of everyone crowding the service desk. No lines, no semblance of order. After discussion with the policeman, we installed barriers for that passengers would stand single file. One thing that was very wrong and out of our control was there were only 3, sometimes 4, persons behind the desk, attending to more than 500 stranded passengers at each station. I reckon we would need at least 20 or 30 staff at each station. I noted that at each customer depot there were at least 10 computer stations at our service station, but only 3 were manned. Also, there was no one to advise the passengers on their status, what arrangements were being made, what the status update of the situation was...... nothing. We just stood in a bunch at the customer service desk and hoped for some attention. Appalling. Emirates needs to beef up their crisis management strategies. As a Crisis Manager myself, I was appalled to see how poor their capability to respond to a crisis situation was. I have many ideas based on my experience in crisis management. If you want suggestions call me. Besides this crisis, Emirates has always been a very good airline to me. Their everyday service is impeccable and a treat to experience. Captain Joseph Lobo+ +1-713-689-8817"
Výhody: "Very friendly Crew Good Food Fantastic entertainment options"
Nevýhody: "(a) Trying to mislead and make me check in my carry-on by saying my laptop bag and check-in bag were not allowed. I had to stand my ground."
Výhody: "Standard emirates flight..."
Nevýhody: "Old equipment b777-300er. Not a380. The entertainment unit was literally broken.. video would not work properly... horrible seats compared to a380s"
Výhody: "I loved the food."
Nevýhody: "Slow cleanup after food service."
Výhody: "Flight departure not on time. Hence trouble for connection flights.V were delayed by 14 hours reaching our destination.Emirates desk have not provided for accommodation to stay at JFK airport for more 12 hrs at Night from 11pm to 8 am. V were stranded at airport without sleep.V r planning to claim compensation for this horrible situation because of Emirates"
Nevýhody: "You need to do a better job of placing families together. I moved from my seat twice in this first flight because of poor seating choices you provided for families and young women. The first move was because a father wanted to sit next to his young son. The second was because a young women was uncomfortable sitting in a row of men. I started with an aisle seat but had to move to a middle seat through all of this. I gave up my comfort to ensure that other passengers were properly taken care of. You should only hope that others will be willing to do the same."
Výhody: "CREW WERE VERY NICE AND FRIENDLY. EXCELLENT ENTERTAINMENT."
Nevýhody: "BANGALORE TO DUBAI FLT WAS DELAYED MORE THAN 1HR 20MINUTES. ACCORDINGLY BY SERVING FOOD IMMEDIATELY AFTER TAKE OFF WOULD HAVE BEEN IDEAL. BUT WE GOT FOOD ONLY AT MID NIGHT. IT WAS TOO LATE."
Staff was great and very helpful. But in Mumbai airport had a tough time to get wheelchair and some misunderstanding in getting wheelchair for me and for my wife. It took them almost 2 hours to give us wheelchairs
The economy seats were ok in terms of comfort. Food was terrible and much worse than on prior trips on Qatar and other middle eastern airlines.
The flight was great. As far as the food is concerned it would be great to get little things like salt, pepper a small cube of butter (when bread is provided) with the meal.
I request for vegetarian food but they are asking me what kind of food you want. Service is slow.
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
Specially crew was very hard working polite, professional and smiley. Very very helpful and caring. Full marks to crew.
It was bad experience i has booking on business class Bombay to doha but they changed airline equipment and had to fly on couch. They promised to get me voucher at get but no voucher or any email Please call me to resolve this problem. Shilu patel 281 948 1724
Výhody: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Nevýhody: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."
Výhody: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Výhody: "All is well"
Nevýhody: "Everything is excellent"
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Nevýhody: "Good flight"
Nevýhody: "Qatar airport duplicTe security check"
Nevýhody: "Delayed flight for no apparent reason"
Nevýhody: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Výhody: "Crew was good! Food was good! Boarding was on time !"
Nevýhody: "Economy comfort could be better."
Výhody: "More leg room, easy boarding and comfortable flight in economy"
Nevýhody: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Nevýhody: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "I liked how kind and attentive the staff were."
Nevýhody: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Výhody: "crew servious and food quality."
Nevýhody: "not so many Hollywood movie choices."
Výhody: "Boarding was orderly and tinely. Seats were confortable."
Nevýhody: "No internet on-board and terrible food."
Výhody: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Nevýhody: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Výhody: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Výhody: "Personal courteous service"
Nevýhody: "Quality of food"
Výhody: "service and staff was polite & friendly"
Nevýhody: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Nevýhody: "Long hours from Doha to Atlanta"
Výhody: "Boarding and ticket counter crew were good."
Nevýhody: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."
Výhody: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Nevýhody: "Very uncomfortable seats- Space between seats is very tight"
Výhody: "Comfort and service"
Nevýhody: "Food breaks should be more"
Výhody: "I liked everything about the flight."
Výhody: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Nevýhody: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"
Nevýhody: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Nevýhody: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
Nevýhody: "No upgrades. Worst flight."
Výhody: "Excellent customer service, smooth boarding, good food."
Výhody: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Nevýhody: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Výhody: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Nevýhody: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
I'm flew Swiss for the first time and like it
Swiss was better than United flight I take to Newark to Mumbai
Výhody: "The crew was very lazy and not professional"
Nevýhody: "Don't stop demanding from the crew"
Nevýhody: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."
Výhody: "Delay was for 30 min"
Nevýhody: "Need more leg room"
Výhody: "Seating was good. Crew was good"
Nevýhody: "Food could be better"
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "Great entertainment and food- all excellent."
Nevýhody: "Uncomfortable, small seats in Economy."
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Výhody: "Great scenery!!!"
Výhody: "Crew was polite"
Nevýhody: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."
Výhody: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."
Výhody: "We did not get on any flight to NY!!!!"
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Nevýhody: "Seats are very cramped"
Výhody: "Swiss Air is great."
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Nevýhody: "Boarding and in-flight experience were excellent."
Výhody: "Nice experience."
Nevýhody: "Seats are not so comfortable. Crew is nice, but not too nice"
Výhody: "choice of movies were very bad"
Výhody: "I was very happy with the overall experience"
Nevýhody: "The crew could have been a little more helpful"
Výhody: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"
Výhody: "Great service; Very comfortable lie flat beds with lots of leg room"
Výhody: "Very professional!"
Výhody: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."
Výhody: "Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays."
Nevýhody: "space at my feet"
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Nevýhody: "We've got no complaints."
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "It was quick and the crew was really nice!"
Nevýhody: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Výhody: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Nevýhody: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."
Výhody: "Best airline I have ever flown"
Výhody: "Everything ran like clockwork"
Výhody: "Nice staff"
Nevýhody: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Výhody: "Check in, crew were friendly enough"
Nevýhody: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."
Nevýhody: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Výhody: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Výhody: "The crew was pleasant."
Nevýhody: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."
Výhody: "Friendly staff"
Nevýhody: "This aircraft should be retired long time ago"
Výhody: "Crew was very nice & humble"
Nevýhody: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "Agbundance of newspapers and magazines and great variety of entertainment"
Nevýhody: "Upon boarding it was possible to save a bit pof confusion by placing the sign that passport control is needed before boarding. Some were turned away from one line to get into another line."
Výhody: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Nevýhody: "Notithing to dislike comes to mind."
Loved check in / food / blanket & entertainmenr on Lufthansa. The seats are old and need a redo. The crew was decent just not warm. The lounge at Frankfurt took over 25 minutes to get in. Something needs to change United connecting flight crew / entertainment / updated seating was great. They could not accommodate my special meal as the only special meal available is kosher. We shd have been informed of that earlier!!
Like the service provided by the crew. I little bit of variety in the food.
Always luggage delays, won’t fly Lufthansa again
Výhody: "Flight was on time"
Nevýhody: "Very rude crew, I asked for water and I was told to get and help myself"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Nevýhody: "Cramped economy seats compared to Bombay to Munich flight."
Nevýhody: "Food could have been better,there several seats empty ,but couldn't switch seat or food TV wasn't working at all"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "No food was served. requested vegetarian food never came thru"
Výhody: "Food On time boarding In flight services"
Nevýhody: "Long announcements"
Výhody: "Boarding and timeliness"
Nevýhody: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."
Výhody: "Smooth and comfortable flight . Awesome service by the crew"
Výhody: "everything was good other than the entertainment package"
Nevýhody: "not verymany movies to select"
Výhody: "Finally an upgraded plane. The plane from Frankfurt to Mumbai was not the best. On business class - small washroom with the toilet lid collapsing on you. One of the washrooms also not functional. Liked the food and the service."
Nevýhody: "Sink not functioning properly in business class."
Výhody: "I like crew members service"
Nevýhody: "Didn’t like seat was not comfortable plus some time smells bad in flight"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Nevýhody: "Cramped space in economy class."
Nevýhody: "Had requested vegetarian and was served vegan instead"
Výhody: "Only best part of Lufthansa is newer planes. Smooth rides. However, I don't think they can count on their customers base only on one positive for long run."
Nevýhody: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Nevýhody: "-flight delays-no information provided-no information on gate changes-"
Výhody: "Very efficient, clean and comfortable."
Nevýhody: "Lufthansa Ground staff was not equipped to handle flight cancellation! It took them 4.5 hrs after scheduled flight departure time between which they told us flight was cancelled and provided Hotel Accommodations. Very sad customer handling and service. Subsequent booking was a mess too!"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "This part of the journey was excellent."
Nevýhody: "The very long commute from one terminal to another terminal."
Výhody: "service was excellent, food was good, flight crew very pleasant."
Výhody: "The aircraft for one - their new 747-8l. Spacious and quiet. Loved the ambience. The food was absolutely fantastic Indian food. Service professional and courteous. I would plonk money to travel LH business class for sure."
Výhody: "in-flight service was fine"
Nevýhody: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"
Výhody: "No ventilation on some terminals toilet economy class."
Výhody: "Service was very good."
Nevýhody: "Start the flight either during the day or evening and not at 3:00 am in the morning. It disrupts the whole night sleeping schedule. I know Indians will take anything but Lufthansa can make a good start on these timings."
Nevýhody: "crew service was not good especially in flight from Mumbai to frankfurt. I was not served with midnight snack though i was awake."
Výhody: "Good cabin crew, good food Easy to use entertainment system"
Nevýhody: "Boarding was a bit chaotic"
Nevýhody: "Boarding was in organizes."
Výhody: "Clean plane. Good boarding service."
Nevýhody: "Food taste. Ok entertainment."
Výhody: "Overall good flt crew.....and service. Good food & selection. Clean airy plane"
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "Everything good"
Výhody: "Service/ flight/ comfort/ food"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Nevýhody: "I actually lost money because of the misinformation -- was told there was a modification on my flight details and that I had to call the Lufthansa office. I called in and was never told that anything was wrong. I kept trying to check in online and got blocked at every trial... Cut a long story short, I showed up for my Lufthansa flight to only be told I didn't have the required visa for one of my layovers... I missed my flight, got no refund for it and got zero help in finding a solution to my problem. You could do better than that, Lufthansa."
Nevýhody: "Boarding was delayed. Though staff present at the gate, no announcements were made, not communicated to the passengers. All of sudden a big line to board the flight. Entertainment - when compared with other airlines, very few movies available."
Výhody: "Comfort, service, staff, entertainment were great."
Nevýhody: "The food is not very good; however I did appreciate the availability of vegetarian options and of course understand airplane food is not very good in general across airlines :-)."
Nevýhody: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"
Výhody: "Supportive staff"
Výhody: "courtesy and attention to passenger comfort"
Nevýhody: "Ground staff in Mumbai were hard nosed and somehwat rude during the check in process."