Najděte levné lety z Curychu do Prahy

Nevýhody: "horrible dry croissant for breakfast"

Výhody: "Great. Very smooth and comfortable!"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "Everything!!"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Nevýhody: "Nothing!"

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nevýhody: "service was least friendly at this part of my flight"

Výhody: "Same as above"
Nevýhody: "SAME AS ABOVE"

Výhody: "Not applicable"
Nevýhody: "See above."

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Nevýhody: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Nevýhody: "Lost luggage’s. Delayed trip"

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "Also poor this airline is overpriced"
Nevýhody: "Long disorganized boarding process Old airplane"

Výhody: "Very professional!"

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "Chocolate was good, a bigger piece, or 2 of them would be better"

Výhody: "Legroom!!!"

Nevýhody: "My seat did not recline and my tv did not work"

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Nevýhody: "NOTHING"

Výhody: "Boarding was on time."
Nevýhody: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Výhody: "Best airline I have ever flown"
Nevýhody: "N/A"

Výhody: "Everything ran like clockwork"

Výhody: "Everything"
Nevýhody: "Nothing"

Nevýhody: "id."

Výhody: "fast, all good"
Nevýhody: "-"

Výhody: "EVERYTHING'S Good to come back home"

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Nevýhody: "The plane was old and the bathroom was really dirty"

Nevýhody: "Not enough room for my knees"

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Výhody: "Everything is perfect!"

Výhody: "Airline attendants were very polite and nice."
Nevýhody: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Nevýhody: "We didn't had entertainment"

Výhody: "Nicer plane, on time"

Nevýhody: "They will not give you seat confirmation unless you pay , very annoying"

Výhody: "Thank you. Keep the good work."

Nevýhody: "It was awful. I lost my seat"

Výhody: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."

Nevýhody: "When it was time to board, they just said we'll start with rows 1-15 then 16-30. However, they just let everyone stand in line and go as the line was started. It would be nice if they announced rows 1-15 and then announced the second set of rows so at least everyone knew when to go. It just seemed unnecessarily confusing to me."

Nevýhody: "Long line for the baggage drop"

Výhody: "On time leaving and arriving"

Výhody: "same"
Nevýhody: "same"

Nevýhody: "I had to give up my carry on which I had brought from Boston. You should not ask people to give up carry on bags once they have been approved"

Nevýhody: "Friendlier crews"

Výhody: "The seats were so comfortable"

Výhody: "I liked how generous they were with food and drinks"
Nevýhody: "Free WiFi could have made the flight a lot better"

Výhody: "Perfect"
Nevýhody: "Nothing. Flight was amazing"

Výhody: "The crews were pretty great!"
Nevýhody: "The regulating of the temperature."

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Nevýhody: "KLM crew exceed our expectations"

Nevýhody: "Not being 1 hour late"

Nevýhody: "Staff rude and short"

Výhody: "Friendly crew, upgraded seat was worthwhile"
Nevýhody: "More snacks in between meals,"

Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"

Nevýhody: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Výhody: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nevýhody: "If I knew how to recline my seat earlier. I did try several times"

Nevýhody: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"

Nevýhody: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Výhody: "Gaps between seats are very narrow."
Nevýhody: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Výhody: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nevýhody: "I would have to dream something up."

Výhody: "The service"
Nevýhody: "The seats"

Nevýhody: "Still waiting to board after missing this connection had to be booked on another airline"

Výhody: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Nevýhody: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Výhody: "kLM staff was great."

Výhody: "Easy to board and easy flight."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "Everything is top notch for an airline company."
Nevýhody: "Nothing.... I enjoyed every moment of the flight."

Výhody: "Good services!"

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "The streaming service didn’t work"

Výhody: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Nevýhody: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Nevýhody: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Nevýhody: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Výhody: "Very friendly crew"

Výhody: "Very friendly and helpful personnel."

Nevýhody: "Dutch sub titels would be nice."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "The included snacks and the seats."
Nevýhody: "Nothing."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Výhody: "On time."
Nevýhody: "No negative"

Výhody: "Crew service"
Nevýhody: "Flight delayed."

Výhody: "Free wee cake."
Nevýhody: "Nothing in particular."

Výhody: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Nevýhody: "What is there not to like about KLM? I cannot find anything."

Výhody: "."

Nevýhody: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Výhody: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Výhody: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Nevýhody: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Nevýhody: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Výhody: "The crew was very nice and helpful."
Nevýhody: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Výhody: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Nevýhody: "They didn't give any napkins out with the food which was weird."

Výhody: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Nevýhody: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."

Výhody: "The actual takeoff and landing with this airline is usually smooth"
Nevýhody: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Výhody: "Evriting"

Výhody: "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Nevýhody: "They should finally replace old ATR-72."

Výhody: "Nothing, pretty much"
Nevýhody: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."

Výhody: "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Nevýhody: "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."

Nevýhody: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Výhody: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Nevýhody: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Výhody: "Food was fantastic. Crew was attentive and polite."

Výhody: "Crew was good, short flight on an older aircraft, everything was fine"
Nevýhody: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Nevýhody: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."

Výhody: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Nevýhody: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Výhody: "Fast service, kindness."
Nevýhody: "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."

Výhody: "Ok?"

Výhody: "The crew was friendly."
Nevýhody: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"

Výhody: "Crew is fantastik,Dana is the best"
Nevýhody: "Food"

Výhody: "Comfy and clean"

Nevýhody: "Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal."

Nevýhody: "the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks."

Výhody: "good service , everything good."
Nevýhody: "nothing"

Výhody: "Comfortable seats"
Nevýhody: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."

Výhody: "On time flights both directions"
Nevýhody: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"

Výhody: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"

Nevýhody: "Arms rest are pretty small"

Výhody: "Nothing"
Nevýhody: "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."

Nevýhody: "Flight was late and caused loss of connection flight to Amsterdam"

Nevýhody: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Nevýhody: "Too hot temperature inside te aircraft. Seats uncomfortable"

Výhody: "Timeliness, cleanliness and comfort."
Nevýhody: "Inflight duty free closed too early."

Výhody: "Crew was extremely nice and helpful."
Nevýhody: "the Air Serbia magazine was the only entertainment available."

Výhody: "No complaints"
Nevýhody: "Everything was OK"

Nevýhody: "No enerertainment and no food."

Výhody: "Food is okay, entertainment is finally available (at least for mobile phones and tablets), crew is good"
Nevýhody: "New sits are just uncomfortable, especially in the middle."

Nevýhody: "Not possible for online check-in"

Výhody: "I got to board first because I am wearing a cast on my leg."
Nevýhody: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Výhody: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nevýhody: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Výhody: "Easy check in, flight was on time, crew were nice and free meal and drink."
Nevýhody: "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."

Nevýhody: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"

Výhody: "Air Serbia is way better than old JAT Airways (or at least better than JAT Airways after 1992). They are improving and it seems that they will be a solid regional company, as well as a good Etihad partner."
Nevýhody: "I don`t know why they still didn`t decomission old ATR-72 turboprops. They might use them on some flights, but I believe that they should buy or lease some mid-range jets even for short-haul flights. Austrian Airways uses jets for BEG-VIE service."

Výhody: "The tiny plane was smooth in the air. Crew was nice."
Nevýhody: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Výhody: "On time."
Nevýhody: "Small and uncomfortable prop plane. Boarded from rear only."

Výhody: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Nevýhody: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."

Výhody: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Nevýhody: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Nevýhody: "I had a kid sitting on the seat behind me and kept kicking my seat. :("

Výhody: "The price"
Nevýhody: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."

Výhody: "Everything"

Výhody: "Service"
Nevýhody: "Long Layovers"

Nevýhody: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."

Výhody: "traveler's assistance check in on time smooth flying. nice snacks"
Nevýhody: "online check in is not available if starting out of Stuttgart !!!?"

Výhody: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Výhody: "The flight experience was pleasant!"

Nevýhody: "Smelled badly of fuel"

Nevýhody: "Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything."

Výhody: "The crew seemed very nice."
Nevýhody: "The flight could have been on time."

Výhody: "Seat was comfortable and we landed on time, even after leaving late."
Nevýhody: "Crew needed better attitude."

Výhody: "Boarding was smooth and everything was on time"

Výhody: "we landed safely"
Nevýhody: "need entertainment system. need complimentary drinks and snacks need comfortable seats"

Nevýhody: "Nicer behaviour from crew, smile is easy."

Nevýhody: "Did not get to board my flight."

Výhody: "Staff was pleasant and polite. Seats were comfortable enough for economy."
Nevýhody: "Boarding seemed to take and incredibly long time."

Výhody: "Nothing"
Nevýhody: "We had a 3 hour delay! I must be compensated"

Výhody: "Vueling is a horrendous company, delayed flights - very bad organisation"

Nevýhody: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."

Nevýhody: "Huge delay and very disorganized boarding"

Nevýhody: "Didn’t take the flight"

Výhody: "They made up for lost time"
Nevýhody: "Some turbulence and lack of communication between the crew and everyone else"

Výhody: "Estuvieron ok"

Výhody: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Nevýhody: "The coffee wasn’t free."

Výhody: "Amazing and helpful crew"
Nevýhody: "Long delay and inefficient boarding for people with digital boarding pass"

Výhody: "The food was great"
Nevýhody: "I have not gotten my baggage for my flight I have been here 3 days after I landed"

Nevýhody: "delayed 2hours 50 min. Lost connection, have to wait 11 hours"

Výhody: "Boarding and check I. Went very smoothly and efficiently."
Nevýhody: "The seat were very close together, and it was very difficult to hear what the captain was saying."

Výhody: "There was an issue with my seat at boarding so they put me in the special seats instead."
Nevýhody: "Plane buzzed quite a lot on the way up."

Nevýhody: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."

Výhody: "The flight was on time. The ground crew was pleasant and helpful, especially in meeting the needs of handicapped passengers."
Nevýhody: "You have to pay for anything you consume in the way of food and drink... even a glass of water to take a pill. My wife and I fly frequently and this will be our last time to fly Veuling. Other than the lack of any free beverages, the legroom is minimal, there is no TV and no electronic recharging at the seats."

Výhody: "It arrived at its destination in one piece and not on fire"
Nevýhody: "Tiny seats, plastic seats, late as usual."

Výhody: "Crew and Flight attendants were helpful, responsive and cheerful before, during and after the flight."
Nevýhody: "I was not able to check into the flight online as the Kayak link sent me to an unknown page. It was not an Iberia flight but was operated by Veuling airlines, however was still unable to check in by going directly to the Veuling website. If you're not going to be allowed to check in online, that is one, thing, but it isn't great to be given a link that doesn't work and then be nervous that you are not going to get on your flight. The boarding process should be changed as it is a free for all and people are waiting in line on the jetway, when really they are waiting for the buses. I believe the plane was at Terminal 2, so we had to switch terminals via bus. Just seemed as though there should be a better process for boarding than lining up down the middle of the terminal or manage the process differently as we were boarding buses."

Výhody: "Cheap"
Nevýhody: "Check-in process was a nightmare not well coordinated and took forever"

Výhody: "We arrived safely"
Nevýhody: "Vueling—couldn’t figure out how to have us pay extra money for overweight bags It took us almost an hour to get thru the line bc our bags were too heavy, then the agent couldn’t figure out how to charge us for the extra $, so after 15 min, they just let us go without paying Then, it too forever to get thru security THEN, our flight was delayed, but they still told us to go to the gate and board, even tho there was no crew yet And then, we had to go down 2 flights of steps to take a bus to the plane and then take a flight of steps up to the plane. Then, our seats were dirty with cups and garbage Then the captain said we needed to refuel. Said it would take 5 more minutes but it was more like 25"

Výhody: "I presume that because I'm old they treated me special even though I didn't request any special help."

Výhody: "I give high marks to Vueling in all regards, except one. See below. Otherwise, they were efficient, courteous, and it was a very positive experience."
Nevýhody: "When we arrived at our seats 29E and 29F the seats were taken. The flight attendant asked if I would like to move to row 32, the last (and worst) row of the plane, which has no window, so that the people in my seats could sit together. I thought she had to be joking, but she wasn't. These people need to get a SERIOUS reality check. It's like going to a restaurant, ordering a filet mignon steak, and then waiter comes out and says "we gave your filet mignon to that person sitting over there, but here's a MacDonalds hamburger for you. And you will still be paying for the filet. Will that be ok?" No. It's not ok. Only an airline would try something like that. This behavior is unacceptable in every other business. Stop doing this now!"

Výhody: "...and don’t really do that in a way helpful to the passenger! I couldn’t get my boarding passes from Vueling’s website, as the login details as required by Vueling, are actually those used by who “bought” the ticket - some random email used by Kayak / Lastminute.com, and not mine! Crazy! Moreover, the whole business processes that Vieling use are just dijointed. even getting help I still never received by boarding passes via email."
Nevýhody: "Worse, Vueling charge you, on checking, to “choose seats” with no obvious way of not paying for them! I’m sure here was a link somewhere - but could I see it?! Nope! that and my suitcases, and I had paid over €100 extra on top of my initial flight cost. BA or Easyjet next time!"

Výhody: "Quick and cheap flight from Rome to Pairs for sightseeing"
Nevýhody: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"

Výhody: "No issues with flight or crew"

Výhody: "Comfort and friendliness of crew"
Nevýhody: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"

Výhody: "Ryanair, easyjet et al are the big fish in this pond, but the two times I've flown with vueling has been better than all my experiences with the others. Nice to see an airline whose staff looks like it actualy cares about customer service. Thanks a lot!"

Nevýhody: "Your staff was so unfriendly and treated us like some cattle. I have missed my connecting flight."

Výhody: "clean aircraft"
Nevýhody: "all good"

Nevýhody: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."

Nevýhody: "50 mins delayed with no apology."

Výhody: "Was given the Exit seat"
Nevýhody: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"

Výhody: "cost"

Výhody: "Nothing"
Nevýhody: "Everything from the waiting time to boarding"

Výhody: "Cheap, fast, reliable"
Nevýhody: "Basic services"

Výhody: "Main door closed 10 minutes early; fast luggage retrieval in Prague"

Výhody: "The flight was quiet, the staff were freindly, the flight itself was up to the standard I would hope for from Brittish Airways and Vueling."
Nevýhody: "Re wait time for both the check in and security were both nearly an hour. I arrived with more than enough time time for these things and eat and shop, but i barely made my flight."

Výhody: "On time, friendly service and ample room on the plane."

Nevýhody: "I was ripped off! I booked a flight for 3 passengers and paid. An email came through requiring I add additional information for my two companions within 48 hours or their flight would be cancelled and NO refund. I have the app and requested text notification, whereby nothing came through. The flights were cx and I had to book 2 new ones or fly alone. When calling to dispute, I could only email. The phone number was not international. The email rely denied a refund. I requested to escalate the dispute but Wasnt ever connected to that individual. In Paris, I attempted to reach the claims dept and was told to email them or call customer service but don't speak Spanish so got no where. Out 267$."

Nevýhody: "Very cramped. No leg room. No seat pockets."

Výhody: "brand new plane - very clean"

Výhody: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Nevýhody: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("

Nevýhody: "Staff are not friendly, airplane was old and seats were very uncomfortable"

Výhody: "The crews are friendly and smiling. Seat are comfortable"
Nevýhody: "If they allow the family with young children to board first will be excellent"

Nevýhody: "Seats"

Výhody: "Seats were comfortable, crew courteous"
Nevýhody: "Good value for money"

Výhody: "Flight was on time."
Nevýhody: "Check in line was very long and boarding was very unorganized."

Výhody: "The crew in the aircraft were good but the ground services were poor"
Nevýhody: "The ground staff should respect travelers. And they should look to customers satisfaction more"

Výhody: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Nevýhody: "Boarding is sooooo slow Entertainment facilities did not exist"

Výhody: "Good value/price ratio."

Nevýhody: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."

Výhody: "Evry think"

Výhody: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Nevýhody: "Maybe, some entertainment???? But still a good flight even without it."

Nevýhody: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."

Výhody: "Easy smooth boarding. Peaceful flight."
Nevýhody: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"

Výhody: "The flight was on time and pilots provided on time updates."
Nevýhody: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."

Výhody: "The flight was on time."
Nevýhody: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."

Nevýhody: "Food is not for free"

Výhody: "Good"
Nevýhody: "Not bad"

Výhody: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"

Nevýhody: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."

Výhody: "The price"
Nevýhody: "The mass"

Výhody: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more and not fly with them"
Nevýhody: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Výhody: "I like to travel always travel with KAKA"

Nevýhody: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."

Nevýhody: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."

Nevýhody: "My bag did not arrive"

Výhody: "Nothing"
Nevýhody: "Airline stuff was bad in palne which not care about undisable boy was travel with me"

Nevýhody: "Every service bad"

Nevýhody: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Nevýhody: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."

Výhody: "Nothing"

Výhody: "The aircraft chair are comfortable"
Nevýhody: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"

Výhody: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."

Výhody: "food that we bought was ok Fast boarding on time departure nice crew"
Nevýhody: "really narrow seats no options to lower the back of the seat Water cost money no TV"

Výhody: "The flight itself went smoothly"
Nevýhody: "I expected to atleast get a glass of water"

Výhody: "They changed my online check in into front window seats for free Was in time"
Nevýhody: "It's low cost, it arrived in time. It's ok :)"

Výhody: "Nothing"
Nevýhody: "Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?"

Nevýhody: "At check in staff did not know that I had 20 kg baggage allowance"

Výhody: "quick boarding at Sabiha Airport. At the airport, the free Wi-Fi connection didn't worked."

Výhody: "Reasonable for the price paid"
Nevýhody: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."

Výhody: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."

Výhody: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"

Nevýhody: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Výhody: "Very nice crew, smooth flight, on time."

Nevýhody: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."

Nevýhody: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Výhody: "Seating is comfortable enough with sufficient leg space."
Nevýhody: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."

Nevýhody: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"

Výhody: "They got me to my destination... eventually"
Nevýhody: "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Výhody: "Nothing"
Nevýhody: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."