Nevýhody: "Terrible service"
Nevýhody: "Food options were very similar. And the pre-made meals are hit or miss"
Výhody: "Best food. Best crew."
Nevýhody: "Extra inch of leg space"
Nevýhody: "Everything and being on time and not loosing all my luggage"
Nevýhody: "Need improvements"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Crew was good"
Nevýhody: "Boarding, comfort of seat"
Výhody: "It was like flying in a Four Seasons but better."
Nevýhody: "Boring movie selections. 80% Marvel films."
Výhody: "Crew was very attentive & met all my expectations."
Nevýhody: "Toilets needs air freshener as so many passengers use them."
Výhody: "The crew was amazing."
Nevýhody: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Výhody: "Crew was professional"
Nevýhody: "Plane is dirty Food is disgusting Bags treated so badd"
Nevýhody: "Refund my ticket"
Výhody: "Staff on the plane is fantastic."
Nevýhody: "No option to pick a seat in economy class."
Výhody: "The service was great and was on time"
Nevýhody: "The service and was"
Výhody: "Everything is fantastic from the stuff, food and a lot of leg room."
Nevýhody: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."
Nevýhody: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Výhody: "The staff wad nice"
Nevýhody: "I have requested sea food and I was told that no request was made and they do not serve it any more."
Výhody: "Crew were very helpful and courteous"
Nevýhody: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."
Nevýhody: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
Výhody: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Výhody: "The service is Top Knotch!!!"
Nevýhody: "Wasn’t much music to choose from..."
Výhody: "The crew was friendly and helpful. And the food choices were good."
Výhody: "price, comfort, food"
Výhody: "The Crew has been excellent"
Nevýhody: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Výhody: "Great crew, as usual."
Nevýhody: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Výhody: "Great service and great meal options!"
Výhody: "All around a great experience."
Nevýhody: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Nevýhody: "Out dated inflight entertainment system"
Nevýhody: "15 passengers waiting in line for the bathroom"
Výhody: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Nevýhody: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Výhody: "Great service. Great food. Great entertainment."
Nevýhody: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Nevýhody: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Výhody: "Confi and relaxed atmosphere"
Výhody: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Výhody: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Nevýhody: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."
Výhody: "Had a great experience with this flight"
Výhody: "A comfortable safe flight. Steph was very helpful and nice and kept us updated when there was a delay on the flight. There were no problemsThe food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :) my face it was processed promptly and my reservation was handled promptly at the information desk ."
Nevýhody: "The food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :-)"
Nevýhody: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Výhody: "Great service and food."
Výhody: "Love it. Newer airplane; state of the art high-tech."
Výhody: "I liked everything about the flight."
Výhody: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."
Nevýhody: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."
Výhody: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Výhody: "All services are simply best."
Nevýhody: "If you can add more Indian food, that will be better."
Nevýhody: "Love Emirates - would fly it everywhere if I could!"
Nevýhody: "Boarding system did not work temporarily and the boarding was delayed"
Výhody: "I like overall, food , entertainment, cleanliness and the amazing crew."
Nevýhody: "I would fly again with emirates."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "nice comfortable flight"
Nevýhody: "depaert on time"
Výhody: "Crew was good. Food was good."
Nevýhody: "Time to board delayed. Delayed landing. The passengers bus in airport got malfunctioned which caused more delay to board on flight."
Výhody: "Plenty of leg room and the crew were very helpful and attentive."
Nevýhody: "None which I can recommend."
Výhody: "Professional behavior of staff and overall cleanliness."
Nevýhody: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Výhody: "Outstanding and very helpful service"
Výhody: "Comfortable seating"
Nevýhody: "No problems"
Výhody: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Výhody: "Good choice of entertainment."
Nevýhody: "Food can be improved. A little bit of innovation is needed."
Výhody: "Entertainment and great inflight staff service."
Nevýhody: "Food needs a bit more innovation."
Výhody: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
Nevýhody: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."
Výhody: "It’s no choices small portion"
Nevýhody: "No taste a"
Výhody: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Nevýhody: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Nevýhody: "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."
Výhody: "Staff is very good. Always smile on face."
Výhody: "More space"
Nevýhody: "Services must be improved as far as hospitality is. Concern"
Výhody: "Flew business class. Nice lounge at ktm, better than I expected for Yangon. Fast checkin, good service and very efficient. Seats comfy. Arrived early to Dubai."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Flight change"
Výhody: "Quick boarding, on time, nice amenities near the gate."
Nevýhody: "The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early."
Výhody: "Nothing. It was worst."
Nevýhody: "They bother me with my duty free gifts. You have to make some solutions"
Výhody: "Service from staff"
Nevýhody: "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"
Výhody: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Nevýhody: "I did not like that only one bag is allowed on the flight if you are in economy."
Výhody: "Everybody was polity with smile the trip as good and"
Výhody: "Cabin Crew"
Nevýhody: "Asian Meal is not good at all"
Nevýhody: "service, staff. had night mare"
Nevýhody: "Did not get wheelchair assistance for my dad as requested."
Výhody: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
Nevýhody: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."
Výhody: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Nevýhody: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Výhody: "Easy, comfortable, no issues!"
Výhody: "Traveling internationally is grueling, but Emirates business made the trip easy. After my Nairobi to Washington DC flight, I was able to have a productive day instead of sleeping the first full day upon arrival like normal."
Výhody: "So easy to check in and tranfer at Dubai"
Nevýhody: "Quite difficult at times to manage the film options on screen"
Nevýhody: "food could have been better. this was my first emirates flight and i was expecting high reviews, but i personally like turkish airlines better."
Výhody: "Comfortable seats, comfortable flight and excellent service."
Výhody: "It was comfortable with plenty of space since no one was on the flight."
Nevýhody: "The stop in Milan was unexpected and not marked on the ticket. It was irritating to stop in Milan and then have to reboard. I didn't notice when I was buying the ticket that the flight was a few hours longer than it could have been. I should have just booked my flight straight from Delhi to Europe. It would have been more efficient."
Výhody: "Great hospitality from the crew and quality plane facilities."
Výhody: "So nice to still fly on a comfortable seat and with great and friendly service."
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Nevýhody: "Food and entertainment cud be better"
Výhody: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."
Výhody: "Great service in 1st class"
Nevýhody: "All good"
Výhody: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Nevýhody: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"
Nevýhody: "The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!"
Výhody: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Nevýhody: "Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight"
Výhody: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Nevýhody: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"
Nevýhody: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"
Výhody: "Food was tasty. Crew was very good."
Nevýhody: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "on time, quiet, nice screen, fast luggage delivery"
Nevýhody: "no foot step available at the seat, uncomfortable for small people who’s heels can’t reach the floor"
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Nevýhody: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"
Výhody: "Great service & lots of room to sleep"
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "Amount of times drinks, water, was served."
Nevýhody: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Nevýhody: "Warm and excellent customer service :)"
Výhody: "The woman who checked in my baggage was very helpful and patient. I had to re-arrange some weight and she assisted me in maximizing weight and minimizing cost. The flight attendants we very kind in trying to assist me in finding appropriate food. The flight was very comfortable and the flight attendants were wonderful all-around."
Nevýhody: "Boarding of the flight was delayed which impacted our arrival time in Zurich. I had a connecting flight- but so did at least 10 other Swiss flights at that time. The queues for customs were incredibly long and the only reason I made my flight was because I ran through the airport. I also had a challenging time with food. I am celiac and often cannot eat the standard fare on planes. I called in advance of my flight to notify someone of my allergy - and they told me the only way I could ensure such a meal was by purchasing a meal that cost $30. I was not willing to pay such a hefty surcharge for food because I had already payed a bit extra than budgeted because my partner had recommended the excellent service of Swiss. I have traveled on several airlines for intercontinental flights between Boston and Europe - and have always had my allergy accommodated at no extra cost. Once on the flight - I was offered an orange and banana for dinner and a small yoghurt for breakfast. I will be flying Swiss again in December and I sincerely hope they will be better equipped to provide for my dietary requirements."
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights."
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Nevýhody: "Paucity of games that might appeal to non children."
Výhody: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Nevýhody: "-That I can't always fly Swiss"
Výhody: "Swiss has amazing crew. Incredibly polite and accommodating. Their food (for economy class seat) was very good to excellent. The new Boeing 777 is also a smooth plane to ride."
Nevýhody: "The boarding process in Zurich was a free for all. There is not a "method" to their boarding (i.e. by row or zone) so all 300 passengers crowded around the gate. We paid $100 for exit seats but the seats were barely wide enough for me...a medium built thin male. Unfortunately this appears to be the trend. Swiss would do well to have a wide economy section."
Nevýhody: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Výhody: "The chocolate"
Nevýhody: "The entertainment system in the main part of the plane was not working luckily I had a good book otherwise I would have been very upset."
Výhody: "Crew members are very professional and services are good."
Nevýhody: "Very few selections of movies Seat are congested"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Nevýhody: "Only that WiFi is too expensive!!"
Výhody: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Výhody: "Everything ran like clockwork"
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "Great kosher food! Very kind attendants."
Nevýhody: "not enough foot room."
Výhody: "The attendants were cordial"
Výhody: "Swiss Air was the best airline ever!"
Nevýhody: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"
Nevýhody: "There was a supposed difficulty with my entry in Europe when I tried to Check into Chicago. I thought that I had to cancel my flight. Swiss air representatives had to do much consultation, which took nearly an hour, while I was standing there the whole time. At the end, I was thanked for my patience and told all should be well and not even given a small upgrade for the distress this caused me. Traveling is disagreeable in general now, and personally, even moreso after this episode."
Výhody: "I like Swiss in general"
Nevýhody: "Although on time for boarding, there was a long delay before take off, which made our connection very close!"
Výhody: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Nevýhody: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Nevýhody: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."
Výhody: "Food and entertainment was great."
Nevýhody: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."
Nevýhody: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Výhody: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Nevýhody: "All good."
Výhody: "Probably best economy class service and amenities and timings."
Výhody: "no clear on when to go"
Nevýhody: "check in delay"
Výhody: "almost nothing"
Nevýhody: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."
Nevýhody: "Turkish Air lot my suitcase. I will never travel with them again"
Výhody: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Nevýhody: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."
Nevýhody: "boarding was messy at IST"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Polite crew, comfortable enough"
Nevýhody: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."
Výhody: "The route"
Nevýhody: "No one gave me water even if I asked, nobody came to me to ask my problem"
Výhody: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "I hated it"
Nevýhody: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Very comfortable. The best flight i ever had."
Nevýhody: "There was a problem with conecting the headphones. The chicken dish wasnt good."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "The food and entertainment were great. The crew was good but..."
Nevýhody: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "The service was great non stop and the goodies for the kids was amazing."
Nevýhody: "All was good"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Nice food, movies to watch, direct flight on time, what else to ask for"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I won't fly this airline e"
Nevýhody: "Everything was substandard"
Výhody: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Nevýhody: "Economy class was very tight. Hard to rest."
Výhody: "Crew was professional. The flight was on time despite a late departure."
Nevýhody: "Entertainment unit on several of the seats was broken. Boarding process was very slow."
Výhody: "Great service and quality from Turkish Air."
Nevýhody: "the seats were too small and very very uncomfortable"
Výhody: "not much to like here"
Nevýhody: "Horrible leg room (6 ft. tall). extremely uncomfortable journey. crew on board was not very attentive"
Výhody: "I LOVE THE Turkish Delight they hand out."
Nevýhody: "Seats were a little smaller and the crew had trouble keeping the people from pushing in when it wasn't their turn to board."
Výhody: "USB charger in seat back. Great entertainment and the food was awesome. plenty of booze. I love the turkish delight at take off (such a nice touch) and the 'comfort kit' they pass out with slippers and toothbrush. I love Turkish Air."
Nevýhody: "It was hot....the temp"
Výhody: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Nevýhody: "No suggestions."
Nevýhody: "When its rain we shouldn’t walk to the air plain"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "KLM STAFF WERE VERY PROFESSIONAL"
Nevýhody: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Nevýhody: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Výhody: "The crew and the timing were ok"
Nevýhody: "The seats were uncomfortable"
Nevýhody: "Staff rude and short"
Výhody: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nevýhody: "the headrest is hard. Apart from that- all was fine"
Výhody: "Good beverage service."
Nevýhody: "Over an hour delayj for departure."
Nevýhody: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Výhody: "Good for both."
Nevýhody: "Bigger seats."
Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Výhody: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nevýhody: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Nevýhody: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Výhody: "Crew were great, food, entertainment, seat and everything else was great as well."
Výhody: "Lovely crew, very helpful"
Výhody: "The flight arrived a few minutes early."
Nevýhody: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Nevýhody: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Výhody: "Crew was good"
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Crew was very friendly. Nice that wine was served without charge."
Nevýhody: "Announcements from the cockpit were hard to hear. Food has been better in past."
Výhody: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nevýhody: "Except for the man next to me - great!"
Výhody: "The flight was perfect! Great food,movies and I even got to sleep !"
Nevýhody: "All was well!"
Nevýhody: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Výhody: "Good selection of movies."
Nevýhody: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Nevýhody: "Customer service"
Výhody: "Good information and helpfil boarding."
Nevýhody: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Nevýhody: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Výhody: "Flight was delayed for three hours and was a very stressful flight"
Nevýhody: "Flight was not on time and got to destination very very late pier management of aircrafts"
Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Výhody: "Wider seat than most business class"
Nevýhody: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Výhody: "Everything. Staff incredible."
Výhody: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Výhody: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nevýhody: "Nothing! It was all great!"
Výhody: "Everything - Checkin, crew, food, entertainment"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Nevýhody: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Výhody: "I was upgraded to Buisness so, no complaints"
Nevýhody: "No Marlboro light cigarettes on the duty free shopping cart"
Výhody: "Easy airport business"
Výhody: "Loved this 747! Crew was professional and food was very good."
Nevýhody: "We had a long wait (25 minutes) at the gate because we were early."
Výhody: "Night flight so no entertainment allowed sleeping"
Nevýhody: "Kosher food could be improved"
Výhody: "Atmosphere, crew were very professional and friendly"
Nevýhody: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Výhody: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Výhody: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Nevýhody: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed the plane didn't have wifi / USB"