Výhody: "The seat was comfortable, the food was delicious and the aircraft was clean."
Nevýhody: "Boarding was awful. The staff definitely need better training at adapting with the Covid 19 situation. Especially, when it comes to unexpected occurrences regarding test certificates and sudden new regulations. Not everything is always black and white and not everyone has the same capacity to afford rebooking flights or re-testing. Treatment of foreigners in general at the LAX airport, on my flight at least, were unprofessional and inconsiderate. I generally like flying with Japan Airlines but after what I have seen and experienced personally I’m not so sure it is still one of my number one airlines to fly with anymore."
Výhody: "The experience was really good. I’ll be using JAL again."
Nevýhody: "Keep doing a good job."
Výhody: "Seat super comfy"
Nevýhody: "All okay"
Výhody: "JAL operates with incredible efficiency."
Nevýhody: "Boarding in New York could have been better organized"
Výhody: "Lots of Leg room"
Výhody: "The crew members polite and nice."
Nevýhody: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Výhody: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Výhody: "The crew were very friendly."
Nevýhody: "The entertainment selection is really small."
Výhody: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"
Nevýhody: "Air on the plane was stuffy"
Nevýhody: "Check in and apps stuck in 80'"
Výhody: "Good efficiency for boarding an good in air entertainment"
Nevýhody: "Delayed for an hour while already boarded"
Výhody: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Nevýhody: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
Výhody: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."
Výhody: "Rebooked me because I went to wrong airport — thanks"
Nevýhody: "The business meal was just okay this time. Not as good as before."
Výhody: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Nevýhody: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Nevýhody: "The crew kept accidentally bumping my chair and never apologized"
Výhody: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Výhody: "Lots of room, generous checked luggage policy, great airline."
Výhody: "Excellent service, excellent seats and comfort . Good food"
Výhody: "Very friendly and accommodating staff on JAL every trip"
Výhody: "Flight was comfortable enough"
Nevýhody: "4 stars for food and entertainment as it was only an hour flight."
Výhody: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Nevýhody: "Nothing, well done."
Výhody: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Nevýhody: "Can't really say anything bad! It was great!"
Výhody: "The meals. The attention to service details. The seats are better."
Nevýhody: "Ticket reservation follow up."
Výhody: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Výhody: "Boarding and crew"
Nevýhody: "Lost luggage"
Výhody: "Superb services!"
Nevýhody: "I don't think there's anything I didn't like during my journey"
Výhody: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Nevýhody: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Nevýhody: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
Výhody: "Nice and quick flight, had a free space next to me on plane"
Výhody: "I liked the overall service and professionalism."
Nevýhody: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Výhody: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Nevýhody: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Výhody: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Nevýhody: "No food offered, not even a biscuit, only very basic drink selection."
Výhody: "The food was excellent and the stewardesses were extremely attentive and helpful."
Výhody: "Food served was actually pretty good."
Nevýhody: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Výhody: "The flight went well and the 3 meals were interesting. The staff was professional."
Nevýhody: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Výhody: "The airplane and all crevices"
Výhody: "The food and plum wine. The entertainment packet was nice too!"
Nevýhody: "The folks coughing on the plane."
Výhody: "Service and polite staff."
Nevýhody: "Not much space between the seats for my long legs."
Výhody: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
Nevýhody: "Free Wi-Fi would be nice"
Nevýhody: "Some turbulence awoke us midway through the overnight flight."
Výhody: "JAL is the best airline I've ever flown."
Nevýhody: "Food isn't to my liking but was good."
Nevýhody: "too little legroom seating is designed shorter legged Japanese"
Výhody: "Love Jan service!!!"
Nevýhody: "Some crew members from Hong Kong better make more effort to improve service skills."
Výhody: "Wonderful crew..nice plane and comfortable seats!"
Nevýhody: "No inseat power or usb on the monitor"
My seat wasn’t comfortable enough even though I paid for it. Seafood menu wasn’t good. I was left hungry throughout my flight because I cannot eat a lot of stuff :( overall it was a pleasant flight. Passengers are pretty well behaved and less noisy compared to Cathay Pacific. There are no toilet seat papers.
Výhody: "Best in the world, as always."
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Nevýhody: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Výhody: "I always like Singapore Airlines. They should continue to be the best."
Nevýhody: "Some flexibility to select food choices even if we book the flight in short notice."
Výhody: "Food, Entertainment."
Nevýhody: "Harder than usually landing"
Nevýhody: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Výhody: "Average flight"
Nevýhody: "Seats on this aircraft have very upright seats. Not very comfy"
Výhody: "Efficiency, good."
Výhody: "Crew was polite."
Nevýhody: "For such a long journey, the plane could have been nicer."
Nevýhody: "Seat space could be wider for working"
Výhody: "Friendly staff Good customer service"
Nevýhody: "There was nothing i dislike"
Výhody: "Very comfortable. best airline I flew on overall and was first time ."
Nevýhody: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Výhody: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nevýhody: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Výhody: "Spacious and clean"
Nevýhody: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Nevýhody: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Výhody: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Nevýhody: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Výhody: "Very organized"
Nevýhody: "Seats could be a bit more comfortable in premium economy"
Nevýhody: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Výhody: "Staying in a hotel for 24 hours."
Nevýhody: "Not actually making it to Japan."
Nevýhody: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Nevýhody: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Nevýhody: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Nevýhody: "I am a vegetarian and they served a chicken piece along with my main course."
Výhody: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Nevýhody: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Nevýhody: "Food not hood"
Výhody: "Modern Aircraft , good seat ,Crew friendliness"
Výhody: "Service was nice."
Nevýhody: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Výhody: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Výhody: "Crew was friendly and whole on ground process was efficient."
Nevýhody: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Výhody: "Foot rest, large movie screen, good food"
Nevýhody: "They ran out of diet drinks."
Výhody: "Crew was great. Food not bad for airline food . It was clean."
Výhody: "Superb service throughout from check in to on flight."
Nevýhody: "Seat on outbound had a slight issue."
Nevýhody: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Výhody: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Nevýhody: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Výhody: "the crews were very polite and very helpful"
Výhody: "Crew was very pleasant!"
Nevýhody: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Výhody: "Second bag was four foot bronze statue, no problem or extra cost"
Výhody: "Attendants are always nice, flight is always smooth."
Výhody: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Výhody: "Attention to detail, good leg room, entertainment options and a brand new plane"
Výhody: "Flight on time"
Nevýhody: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Výhody: "the service on the flight was the best I can ever recall having."
Výhody: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Nevýhody: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Výhody: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Nevýhody: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Výhody: "It was a standard flight"
Nevýhody: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Discourteous airhostess on the jetblue flight from JFK to Tampa Emirates service was very good
Nevýhody: "Very less leg room"
Nevýhody: "Broke my luggage"
Výhody: "All ok"
Nevýhody: "Half an hour delay"
Výhody: "Fast boarding, on time, movies."
Nevýhody: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Nevýhody: "To be cabin in business class"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "The bread buns were cold. Better if they were served hot"
Nevýhody: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
Výhody: "Was ok"
Nevýhody: "Water bottle to all the passengers."
Výhody: "Food Staff Service Aircraft"
Výhody: "The entertainment selection."
Nevýhody: "The watermelon in the salad was almost spoiled."
Výhody: "Good overall service."
Výhody: "The flight was very comfortable"
Nevýhody: "Operating remote control wasn’t working well ! It was frustrating !!"
Výhody: "In flight attention and comfort"
Nevýhody: "Long distance between gate in and plane. Travel via bus to plane wasnt good."
Nevýhody: "Flight delayed for more than hour and half the is no internet connection during the flight."
Výhody: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Nevýhody: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Výhody: "Dinner was good, breakfast a bit ordinary"
Nevýhody: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
Výhody: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."
Nevýhody: "The business class section was very run down, old and dirty looking."
Výhody: "I was upgraded to an exit row when the staff saw how tall ineas"
Nevýhody: "Entertainment system control broken"
Nevýhody: "Food. And also seats. We r silver class and should have been assigned better seats."
Výhody: "Helpful staff"
Nevýhody: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Nevýhody: "Boarding was chaotic"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Always spicy food"
Nevýhody: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Výhody: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."
Výhody: "Legroom and how attentive and pleasant the fight crew was."
Nevýhody: "I was not let onto the flight in Entebbe because I arrived at the airport an hour before the flight departed. I was given no notice of this rule (apparently only applicable on Emirates flights) and was forced to delay my trip 2 days and pay an additional $1045 for a replacement flight home."
Výhody: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Nevýhody: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Výhody: "Little better. Too bad this wasn't my seat for the longer flight. Quick flight."
Výhody: "Excellent flight. Excellent service. Great food and on flight entertainment."
Výhody: "It's was my favorite traveling"
Výhody: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Nevýhody: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
Výhody: "Easy boarding, great service"
Nevýhody: "I couldn't pick my own seat"
Nevýhody: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"
Výhody: "Seamless flight with usual high standrd of on-board service and food"
Nevýhody: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
Výhody: "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."
Výhody: "The crew was very helpfully and nice"
Nevýhody: "Other passengers and there dramas"
Nevýhody: "The boarding was chaotic. The public address at the gate was not clear and everyone seemed to line up randomly."
Výhody: "First class on Emirates is a perfect flying experience!"
Výhody: "Service was too notch. Economy Class was a bit tight for such a long flight. Still a great experience. Thank you."
Výhody: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"
Výhody: "Crew and service were great. Food was very good."
Nevýhody: "Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter."
Nevýhody: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Výhody: "Very few passengers on the plane allowing to use more space than normal"
Nevýhody: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Wifi !!!!"
Nevýhody: "Bigger seats"
Výhody: "Tripulación muy atenta"
Výhody: "Too crowded"
Nevýhody: "One more staff will be better"
Výhody: "All crews are helpful especially to parents traveling with young kid."
Nevýhody: "More variety of food would be great"
Výhody: "The Crew was amazing. The Seat were the best Selling point fort business class"
Nevýhody: "More space for the arm rest ans legs space"
Nevýhody: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Výhody: "Good service/Crew food quality and choice good."
Nevýhody: "Need more choice of British TV Programmes rather than American"
Výhody: "Good entertainment."
Nevýhody: "Very cramped seating."
Výhody: "Crew were very helpful and courteous"
Výhody: "Good leg space, friendly crew, excellent plane."
Nevýhody: "This is for ALL airlines: It takes so long to get off the plane!"
Výhody: "Plane was very empty so it allowed us to spread out."
Nevýhody: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Výhody: "Went out of their way to be helpful"
Výhody: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Nevýhody: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Výhody: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Výhody: "Crew were good, food was decent"
Nevýhody: "Equipment/electronics was a bit dated."
Výhody: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Výhody: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Nevýhody: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Výhody: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Nevýhody: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Výhody: "Individual service, happy and natural looking crew, comfort and company aim."
Výhody: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Výhody: "everything went smoothly, no delays, boarding was easy and quick"
Výhody: "All around great airline. Comfortable for super long flights and completely accommodating."
Výhody: "Flight attendants very nice"
Nevýhody: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Výhody: "Films Service"
Nevýhody: "Not enough films"
Výhody: "Heavenly for an airplane ride!"
Výhody: "see above"
Nevýhody: "see above"
Nevýhody: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Výhody: "Good, drinks, service and entertainment system."
Výhody: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Nevýhody: "We have no complaints."
Výhody: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Výhody: "Loved the food and entertainment."
Nevýhody: "Not enough leg room and space between the chair in front."
Výhody: "Stopover in Doha fun. The people are so friendly."
Nevýhody: "Crew nice alway take care customer"
Výhody: "The flight attendants was nicer on this flight then the US to Doha flight"
Nevýhody: "Seats were not comfortable"
Výhody: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Výhody: "Comfortable seat and good service"
Výhody: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Nevýhody: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Výhody: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Výhody: "Nice and spacious aircraft."
Nevýhody: "Some confusion on Hindu meal and vegetarian meals."
Výhody: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Výhody: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Nevýhody: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Výhody: "The staff"
Nevýhody: "I thought the flight was fine :)"
Výhody: "Attentive service ready to appease any request very clean toilets"
Nevýhody: "Type of aircraft Films Selections in particular World Group not changed much since April"
Výhody: "I will fly Qatar again"
Výhody: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Nevýhody: "Seats too close. Person in front was in our lap almost."
Výhody: "The entertainment and food was great. The service as well. They are very attentive to any request."
Nevýhody: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
Slow service, difficult internet.
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Nevýhody: "Nada, I slept through this leg and the staff let me be."
Výhody: "comfortable seating, friendly helpful crew, good food"
Nevýhody: "sometimes too cold sometimes too warm"
Nevýhody: "Need more leg room"
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Nevýhody: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Nevýhody: "Delayed flight."
Nevýhody: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"
Nevýhody: "A little more leg room would be great"
Výhody: "Crew good"
Nevýhody: "Baggage small bag forced to check"
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Nevýhody: "Two of the flight attrendants in our area were in a bad mood and it showed."
Výhody: "Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate."
Nevýhody: "The seating and leg room is quite cramped"
Nevýhody: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "friendly crew; easy boarding; arrival on time"
Nevýhody: "Seat not very comfortable and very little leg room"
Výhody: "Great service & lots of room to sleep"
Výhody: "Crew was always ready to help. It was a very smooth flight."
Nevýhody: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Nevýhody: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"
Nevýhody: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."
Nevýhody: "The headset outlet is still the old one, so you can't use your own ."
Výhody: "Fast, on time."
Nevýhody: "No entertainment at all, super uncomfortable"
Výhody: "On time, good service, nice crew"
Nevýhody: "Tight space for legs when chair is in flat setting"
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "Best airline I have ever flown"
Výhody: "Professional polite crew."
Nevýhody: "Seats too SMALL Food not eatable"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Nevýhody: "Cervise was not so good was waiting almost 3 hours on check in"
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Výhody: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."
Výhody: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."
Výhody: "only a short 1 1/2 hr flight but the attendant was wonderful."
Nevýhody: "only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary."
Výhody: "The crew was very attentive and accommodating."
Výhody: "Perfect service, on time"
Výhody: "That I was going to Florence."
Nevýhody: "The food. Very artificial in its appearance and flavor. And that I was so tired from not being able to sleep during the extremely uncomfortable overnight flight from Boston to Zurich."
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Výhody: "Our attendant was very nice with a great attitude."
Nevýhody: "Luggage line in Zurich at airplane"
Výhody: "As above."
Nevýhody: "As above."