Výhody: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Nevýhody: "Some alcoholic drinks"
Výhody: "attentive crews, clean toilets"
Nevýhody: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Good service from the crew and food was good"
Nevýhody: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Nevýhody: "Great service."
Výhody: "Food and leg room"
Nevýhody: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"
Nevýhody: "Toilets needs air freshener as so many passengers use them."
Výhody: "Everything was great, as the flight wasn't full, so we could relax"
Výhody: "Great food and service. I like the short layover / transit time."
Nevýhody: "Multiple security from Doha to Chicago. One should be sufficient."
Výhody: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Nevýhody: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Výhody: "Every thing"
Výhody: "Great experience"
Nevýhody: "Entertainment on the Boeing 777 suffered from access problems"
Výhody: "courteous service and a clean modern airplane"
Nevýhody: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Výhody: "Q Suite is top-of-line business class product"
Nevýhody: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Výhody: "Crew were very helpful and courteous"
Výhody: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Nevýhody: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Výhody: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Nevýhody: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."
Výhody: "It arrived on Time."
Nevýhody: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Nevýhody: "No food on board!! Staff says it got over when i have selected my food selection!!"
Výhody: "Great Staff"
Nevýhody: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Výhody: "The entertainment was good without any hiccups"
Nevýhody: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Výhody: "food, crew ."
Nevýhody: "entertainment choices for Hollywood movies are limited."
Výhody: "Always fun flying with them."
Nevýhody: "Nothing disposable about the airline but booling process gave me a headace"
Výhody: "Boarding from Doha and service in doha."
Nevýhody: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Výhody: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Výhody: "Food, seat, overall comfort and timeliness."
Nevýhody: "The entertainment system was not working - on a 12+ hour flight..."
Výhody: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Výhody: "Staff were professional, food was good and seats were comfortable."
Výhody: "I was actually impressed with the entertainment selection :)"
Nevýhody: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Výhody: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."
Výhody: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Nevýhody: "Dnt have anything to say what I dnt like. Everything is great."
Výhody: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Nevýhody: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Výhody: "Good service all the way to final destination. A+ service. Newer model airplane."
Výhody: "Service and crue was good"
Nevýhody: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Výhody: "Again on time and effortless boarding made the overall experience a good one."
Nevýhody: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Nevýhody: "Narrow seats and little legroom."
Výhody: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Nevýhody: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Nevýhody: "Food serving took a while. And need improvements."
Výhody: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Nevýhody: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Výhody: "The entertainment selections and the comfort of my seat."
Nevýhody: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Výhody: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Nevýhody: "I didn't have any issues on this flight. Everything was great for me."
Nevýhody: "We normally fly business class, but this was a quick side trip so we settled for economy."
Výhody: "Crew was very nice and helpful"
Nevýhody: "Boarding with Nigerians is always difficult"
Výhody: "Crew was great."
Nevýhody: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
Nevýhody: "Boarding system did not work temporarily and the boarding was delayed"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "Old plane - ACE - very basic movie selection."
Výhody: "it was good, i like all the services from staff."
Výhody: "Service & caring were superb"
Nevýhody: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Nevýhody: "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."
Výhody: "Almost everything"
Nevýhody: "The food choice"
Výhody: "Nothing, it did not felt like an Emirates flight."
Nevýhody: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Výhody: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Nevýhody: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Výhody: "Great flight"
Nevýhody: "No problems"
Nevýhody: "Took a long time to get the crew together after the plane was ready"
Nevýhody: "Seat was uncomfortable"
Výhody: "Everything was great!"
Výhody: "Comfort and service on boat"
Nevýhody: "Check in and flight connection not as promised..."
Výhody: "The boarding and immigration process was smooth and trouble free"
Nevýhody: "Leg space was inadequate for an international flight."
Nevýhody: "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."
Výhody: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Nevýhody: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
Nevýhody: "Seats are less spacious for me since I’m 6 feet tall"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!"
Výhody: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Nevýhody: "The food was average"
Výhody: "We've flown asian airlines before, but Emirates is by far the best for international travel. Unfortunately we could not afford to upgrade to business, but because we let the Agent know it was our honeymoon he put my wife and I in a window and aisle seat so that we would have nobody between us. This gave us the extra room and comfort we needed. Also, they are a bit roomier than most planes with better leg room. They have a TON of free movies, tv shows, games, music and more on the plane. Food was decent for airplane food and they gave lots of snacks in between."
Nevýhody: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Výhody: "I like the flight route"
Nevýhody: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Výhody: "Timeliness, behavior of crew. Entertainment options were great."
Nevýhody: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
Nevýhody: "Did not get wheelchair assistance for my dad as requested."
Výhody: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Nevýhody: "In flight entertainment could have more recent movies."
Nevýhody: "Bad smell - probably somebody had vomited on a previous flight"
Nevýhody: "The flight was delayed"
Výhody: "There was enough leg room, good entertainment and food."
Výhody: "I was very comfortable."
Výhody: "The reception at Dubai and delivery to the hotel. Friendly crew. Toilet regularly cleaned"
Nevýhody: "Short on instruction on using the entertainment module. Having to repeatedly ask for water because it only came in small half glasses each time"
Výhody: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Nevýhody: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"
Výhody: "Seats are a bit narrow,but enough room for legs."
Výhody: "Roomy and good service"
Nevýhody: "Everything was good"
Výhody: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Nevýhody: "Emirates did not offer to deliver it to my house."
Výhody: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Nevýhody: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"
Nevýhody: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Výhody: "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
Nevýhody: "No free seat selection available anymore until checkin."
Výhody: "A380 is really comfortable even in economy and choice for entertainment is great"
Nevýhody: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."
Výhody: "Flight wasn't filled. Takes off and lands at not-business ideal times so it was perfect flight for vacation. Crew remained quiet and left lights off full flight instead of turning them on and off"
Výhody: "I didnt mych like anything of this transit sector from colombo to maldives."
Nevýhody: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
Nevýhody: "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."
Výhody: "Comfortable seats and good entertainment, nice food"
Nevýhody: "Cabin crew were not friendly, and were resistant for any special requests"
Výhody: "The crew was amazing."
Nevýhody: "The are not nice at all"
Výhody: "I like the crew , and new movies."
Nevýhody: "I missed my flight"
Výhody: "I liked the food."
Nevýhody: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Nevýhody: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Nevýhody: "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Friendly good service"
Nevýhody: "Istanbul changing gate to get to such long walk"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "Nothing isn’t good flight"
Nevýhody: "I don’t have any thing to say everything are bad even Airport too bad to find WI Fi also has unclean bathrooms over there"
Výhody: "I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent."
Nevýhody: "Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result."
Nevýhody: "Seating too tight/ crew staff members at Istanbul airport"
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "They tried to put us with other planes. They weren't successful"
Nevýhody: "They canceled our first flight ( not knowing the reason)from then our trip been ruined, going and coming. We had to buy a return tickets ourselves to get back to Portland. Not happy with them at all. Never were able to go with our original flights."
Výhody: "Movie selection was great"
Nevýhody: "The seats were stained and especially very tight on legroom."
Výhody: "Liked the movies and entertainment selections."
Nevýhody: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
Nevýhody: "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."
Nevýhody: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Výhody: "Comfort, food, staff, everything"
Výhody: "never turkish airlines ever again!"
Nevýhody: "never turkish airlines ever again!"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Nevýhody: "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."
Výhody: "Great : food. Entertainment , service . Check in, laguage accommodation."
Nevýhody: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"
Nevýhody: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."
Výhody: "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
Nevýhody: "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Food and entertainment are great"
Nevýhody: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."
Výhody: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Výhody: "food was excellent"
Nevýhody: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "i love the movies"
Nevýhody: "The cabin crew was rude and disorganized"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "Food was fantastic. There were no delays. Very enjoyable."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Boarding was tedious with like 6 checks of your passport but being safe is never a bad thing. No cost alcohol is always a plus and the food was good. Staff was super nice and accommodating."
Nevýhody: "I intentionally chose an empty row but people kept shuffling. so many folks were standing blocking aisles. I think staff could do a better job to prevent that."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Loved the food and crew--top notch."
Nevýhody: "All was good."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Delayed flight, uncomfortable seats, food (sandwich) was mediocre
This flight is always late departing
Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.
Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience
Výhody: "Nothing to be specific"
Nevýhody: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
Výhody: "Quick flight"
Nevýhody: "Overhead space too limited, grumpy staff, bad food options"
Výhody: "It flew and landed fine"
Nevýhody: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
Výhody: "Nice crew"
Nevýhody: "The waiting time in the cold area just in front of the door of the plane."
Výhody: "The colors of the plane and the relaxed uniform"
Výhody: "Staff broke my kids stroller"
Nevýhody: "No blankets on the flight no headphones no bassiinets for little babies"
Výhody: "the flight was pleasant and the airport terminal was empty. Pure joy."
Výhody: "The crew was nice."
Nevýhody: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."
Výhody: "There was nothing to like in this flight. Terrible experience!!!"
Nevýhody: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Výhody: "L Are departure but timely arrival."
Nevýhody: "Food is not great"
Výhody: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Nevýhody: "Nothing really."
Nevýhody: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Výhody: "Absolutely nothing"
Nevýhody: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"
Nevýhody: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
Výhody: "I like the service.People are very helpful in the airport"
Výhody: "I liked the seats which were good"
Nevýhody: "The thing which was not good was food, no pillows and flight was not on time."
Nevýhody: "Didn't make it to my destination yet"
Nevýhody: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Výhody: "We did not crash."
Nevýhody: "Seats, no leg room. Everything cost money, from a bottle of water to the entertainment."
Nevýhody: "No leg room. Did not even get a cup of water without paying. No entertainment without paying."
Výhody: "I didn't find anything to like"
Nevýhody: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Nevýhody: "no screens bad AC bad food"
Výhody: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Nevýhody: "No refreshments. No television."
Nevýhody: "This is not exactly a low cost airline because FlyDubai charges egular prices for BEG-DXB flights, therfore, passagers should be offered a complimentary drink and food on a 5 hours flight for the price we paid."
Nevýhody: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
Výhody: "Nothing at all."
Nevýhody: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Nevýhody: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Nevýhody: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Výhody: "None every thing was bad."
Nevýhody: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
Výhody: "I got to my destination safely and on time"
Nevýhody: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
Výhody: "Easy boarding process, no issues with crew service."
Nevýhody: "Nothing available without a charge, not even water."
Výhody: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
Výhody: "Accuracy and courtesy"
Nevýhody: "It was very warm the air was stuffy"
Výhody: "Excellent service all around, much better than the Air Asia experience. Excellent complimentary food packet was a surprise."
Nevýhody: "Entertainment system is a mess. Even if paid service, the touch screens do not work and worse, they are energy inefficient with the screens HOT to the touch. Doubt they make any revenue to recoup the investment."
Výhody: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
Nevýhody: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
Výhody: "I suppose the price."
Nevýhody: "Absolutely nothing was provided. For a 5 hour flight everything cost, including the water ($2). I bought a terrible, nearly inedible, sandwich for $6. No entertainment. No food or drink unless you paid. And the exit row seats went empty the entire flight because, unlike most other airlines, they didn't fill them when no one paid the extra $100 to buy the increased leg room, they wouldn't let anyone move there. Noting pleasant about the experience. And it was esp. galling after flying 12 hours on Emirates, which was fantastic in every way!"
Výhody: "Flight left exactly on time."
Nevýhody: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Výhody: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."
Výhody: "Nothing at all. I've rated the food as OK, but I didn't buy anything."
Nevýhody: "The delay. The cramped, uncomfortable seats. The lack of communication re delay from staff. The disorganised boarding at KTM."
Výhody: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Nevýhody: "Over three hours delay with no information"
Výhody: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Nevýhody: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Výhody: "This flight though it does not have the reclining/bed seats was such a relief after the previous Emirates flight. The crew were so incredibly nice and helpful."
Nevýhody: "No reclining/sleeper seats in business class."