Flight was so comfortable, service was excellent and staff very friendly and helpful.
Seating has more space.Connecting flight good. Food is good. They have to stop serving the cold dish which more than 90% of the passengers didn't eat.
I was assaulted by another passenger in the flight..the crew didn’t help me at all..and on top of tht they canceled my ticket..and didn’t refund my ticket as well..I reported kayak abt the incident..they kept playing games for 20 days..telling me they applied for refund but nvr issued any refund until I disputed the charges with my credit card company..after tht they were offering me tiny refund tht would not cover my ticket..kept me d run around..zero customer service..bunch of liers..I’m a repeat customer with kayak n I was still treated like shit..I’m so disappointed n pissed of with kayak..I will recommend all my friends n family to not trust kayak..the customer service guy who dealt with my situation..his name is Baldwin..this stupid guy needs to be fired..he don’t knw wat he is doing..total idiot..
Výhody: "Food and crew was good"
Nevýhody: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"
Výhody: "Crew was very nice and helpful"
Nevýhody: "Boarding with Nigerians is always difficult"
Nevýhody: "This crew was much better. Smiling, happy and helping."
Výhody: "Crew was great."
Nevýhody: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
Nevýhody: "Boarding system did not work temporarily and the boarding was delayed"
Nevýhody: "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "The crew was on point and did there jobs well."
Nevýhody: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."
Výhody: "I was happy with all aspects of the flight"
Nevýhody: "Old plane - ACE - very basic movie selection."
Nevýhody: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Výhody: "Service & caring were superb"
Nevýhody: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Nevýhody: "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."
Výhody: "Almost everything"
Nevýhody: "The food choice"
Výhody: "Nothing, it did not felt like an Emirates flight."
Nevýhody: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Výhody: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Nevýhody: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Výhody: "Great flight"
Nevýhody: "No problems"
Nevýhody: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."
Výhody: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
Nevýhody: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"
Nevýhody: "Seat was uncomfortable"
Výhody: "Everything was great!"
Výhody: "Comfort and service on boat"
Nevýhody: "Check in and flight connection not as promised..."
Nevýhody: "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai"
Výhody: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Nevýhody: "The food was average"
Výhody: "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
Nevýhody: "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."
Výhody: "We've flown asian airlines before, but Emirates is by far the best for international travel. Unfortunately we could not afford to upgrade to business, but because we let the Agent know it was our honeymoon he put my wife and I in a window and aisle seat so that we would have nobody between us. This gave us the extra room and comfort we needed. Also, they are a bit roomier than most planes with better leg room. They have a TON of free movies, tv shows, games, music and more on the plane. Food was decent for airplane food and they gave lots of snacks in between."
Nevýhody: "The ac wasn't working properly just hot air being blown"
Nevýhody: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Výhody: "I like the flight route"
Nevýhody: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Výhody: "Timeliness, behavior of crew. Entertainment options were great."
Nevýhody: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
Nevýhody: "Bad smell - probably somebody had vomited on a previous flight"
Nevýhody: "The flight was delayed"
Výhody: "There was enough leg room, good entertainment and food."
Výhody: "I was very comfortable."
Výhody: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Nevýhody: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"
Výhody: "Roomy and good service"
Nevýhody: "Everything was good"
Nevýhody: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Výhody: "Very friendly and helpful crew; comfortable within the limits of economy class!"
Výhody: "A380 is really comfortable even in economy and choice for entertainment is great"
Nevýhody: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."
Nevýhody: "Did not respect my seat reservations, they changed to middle seats on both legs plus many other issues . Was forced to check my one piece hand luggage which resulted in an hour wait for the bag at destination . Plane looked old ."
Qatar airlines denied issue of any Boarding Pass to me at the Airport Check in counter, siting the reason that pre-booking of Covid Test appointment 'on arrival' at Kolkata Airport (CCU) was a mandatory requirement, even if I was not traveling from (or through) any of the 19 (nineteen) 'AT-RISK' countries notified by Govt.of India for the purpose of International Arrival. Moreover, Air-suvidha form of Govt of India which I had pre-filled with required documents, never asked me or redirected me to any Covid test pre-appointment site 'on arrival' by the international passenger. The QA executive at the Houston (Texas, USA) air-port check in counter informed me about this about this and said it has come from their internal memo. They even denied issuing me a copy or to take any photo of the same internal note. Though as per our understanding the same is not required as per Govt of India's latest guidelines in related to international passengers arriving in any of the Indian airports (including Kolkata). My subsequent telephonic call to Qatar Airways Customer Care centre also did not help. They only could inform me to send a mail using 'feedback' link in the Qatarairways official site and ensured that it would be replied within 12 hours. Even after making a complaint (through Feedback link in QA official website), I have not yet received any reply from them even after 4 days (besides an automated acknowldgement) of my complaint. In none of their earlier communication to me, neither Qatarairways nor by 'Kayak' / Indian Eagle, this requirement (even if it was mandatory) was ever been ever communicated to me. Suffered a huge loss due to this. Very much disappointed with the Qatar airways.
It’s good, thanks for all team members
Nevýhody: "It would have been better if the wifi was included."
Nevýhody: "Qatar airways changed the flight time which made the layover 8 hours instead of 3 hours. For the inconvenient it was caused Qatar airways made no effort to compensate."
Výhody: "We really enjoyed this airline"
Výhody: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Nevýhody: "Some alcoholic drinks"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Easy and efficient boarding process, great Tv episodes selection"
Nevýhody: "Staff was slow to remove plates after eating"
Nevýhody: "Great service."
Výhody: "Food and leg room"
Nevýhody: "Toilets needs air freshener as so many passengers use them."
Výhody: "Crew amazing , cooperative"
Nevýhody: "Doing great"
Výhody: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Nevýhody: "I wish you can do something for me Because the tickets is really expensive"
Výhody: "Everything was great, as the flight wasn't full, so we could relax"
Výhody: "Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned"
Výhody: "The customer service and food were excellent."
Nevýhody: "Next time I will fly business class for more space and comfort."
Výhody: "Every thing"
Výhody: "Great experience"
Výhody: "courteous service and a clean modern airplane"
Nevýhody: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Výhody: "Q Suite is top-of-line business class product"
Nevýhody: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Výhody: "Crew were very helpful and courteous"
Výhody: "Great Staff"
Nevýhody: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Výhody: "Need to give people cheap access to wifi"
Výhody: "The entertainment was good without any hiccups"
Nevýhody: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Výhody: "everything went smoothly, no delays, boarding was easy and quick"
Výhody: "food, crew ."
Nevýhody: "entertainment choices for Hollywood movies are limited."
Výhody: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."
Výhody: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Nevýhody: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."
Výhody: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Výhody: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Nevýhody: "Movie selection could have been better."
Výhody: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Nevýhody: "Dnt have anything to say what I dnt like. Everything is great."
Výhody: "its a five stars trip in its services"
Výhody: "I liked the food, the crew, and the team at the airport was nice and professional."
Výhody: "First time I got ice cream on a plane"
Nevýhody: "Low calorie meals were horrible."
Výhody: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Nevýhody: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Výhody: "Crew were nice as always and the toilets were clean."
Nevýhody: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Výhody: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."
Nevýhody: "Narrow seats and little legroom."
Výhody: "Food quality needs to improve, some chairs can't recline."
Výhody: "Comfortable seats, clean plane and airport. Only reason for choosing Qatar airways was cheapest fare."
Nevýhody: "Few crew members attitude and services are highly unprofessional. Everything at Doha airport is way more expansive than neighboring international airports. Food quantity and quality in flights is below average. Security at Doha airport are highly unprofessional and have no respect for passengers and their privacy."
Nevýhody: "Food serving took a while. And need improvements."
Výhody: "The entertainment selections and the comfort of my seat."
Nevýhody: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Výhody: "Cabin crew was pleasant and at least smiled."
Nevýhody: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Nevýhody: "There was no water in the flight's restrooms"
Crew could have been more friendly…little-to no smiles…seemed like all business and get the flight over with. Baggage service at Lisbon airport was terrible, between waiting for a discharge belt # to be assigned, waiting for luggage to be loaded onto conveyor belt. All in all waited over an hour for our one suitcase….
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Nevýhody: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"
Nevýhody: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Nevýhody: "Movies , Wi-Fi , Live Shows"
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Výhody: "Lost the luggage"
Nevýhody: "The boarding organize by group could improve the process"
Výhody: "The crew was great! The entertainment was pretty good too."
Nevýhody: "The cabin was WAY too warm."
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."
Výhody: "The staff was wonderful - super friendly and kind. Food was shockingly great. Very impressed."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "On time. Friendly employees. No issues at all."
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "Great service & lots of room to sleep"
Výhody: "Nice experience."
Nevýhody: "Seats are not so comfortable. Crew is nice, but not too nice"
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "The attention to Detail during the entire flight. Sure beats the US flights!"
Výhody: "Friendly Staff"
Výhody: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Nevýhody: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."
Výhody: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."
Nevýhody: "Seats too small. Staff not friendly"
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Loved the crew they were great!!"
Nevýhody: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Nevýhody: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Výhody: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Nevýhody: "Nothing to complain about"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "crew was great"
Nevýhody: "my entertainment controller did not work and my daughters head phone plug would only half work."
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Nevýhody: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Výhody: "Great flight. Boarding, departure and arrival on time. Excellent flight attendants."
Výhody: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."
Nevýhody: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"
Výhody: "Night flight. Food is fine."
Nevýhody: "We didn't had entertainment"
Výhody: "The crew was courteous and trying their best."
Nevýhody: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Výhody: "The Food was Great Peoples was Nice"
Nevýhody: "The plane was cold and we got a cold"
Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."
Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"
Výhody: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Nevýhody: "The crew should have been there with the passengers"
Výhody: "Comfortable seats and good entertainment, nice food"
Nevýhody: "Cabin crew were not friendly, and were resistant for any special requests"
Výhody: "The crew was amazing."
Výhody: "Good crew and friendly"
Nevýhody: "Food was not good for lunch as if it was spoiled. I knew two others that did not eat I am 6.0 and seats were tight but that is common across all airlines"
Výhody: "Great service! Food was very good."
Nevýhody: "That boarding. People who were not in line rushed to the front when boarding started."
Nevýhody: "The are not nice at all"
Výhody: "I like the crew , and new movies."
Nevýhody: "I missed my flight"
Výhody: "Really good food, good movies, overall nice feel."
Nevýhody: "Chairs are a bit tightly packed, but not too bad."
Výhody: "I liked the food."
Nevýhody: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Nevýhody: "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "We didn't get anywhere cause we didnt have visas."
Výhody: "Friendly good service"
Nevýhody: "Istanbul changing gate to get to such long walk"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Everything is just done way better than all the other airlines flying to Europe from America !!!"
Nevýhody: "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."
Nevýhody: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Výhody: "Comfort, food, staff, everything"
Nevýhody: "Ok service , staff were not too polite and slow with requests."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "The crew was very helpful and kind, but the food was superb (not what I've experienced in the past on other flights). Those gift packs of a toothbrush/slippers/ eye mask was also so wonderful! That eye mask and ear plugs saved me during the flight and during my entire trip"
Nevýhody: "While we took off/ landed softly, I felt that the overall noise that the plane had while in flight was loud, almost too loud to fall asleep without headphones."
Výhody: "food is always good..crew too"
Nevýhody: "why more spece in short hail flights then long haul??"
Nevýhody: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."
Výhody: "Desserts were good. Food variety and options were good. Comfort/Entertainment on flight were exceptional. Timely take off and landing."
Nevýhody: "The variety of food was nice, but the main coarses were below average-Dry chicken as well as over cooked pasta. Trash wasn't collected often enough. Flight crew were friendly enough, but I raved about last years Turkish Airlines flight, but this year it was just so-so and I'm not exactly sure why."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "I am a pilot in uniform flying with a business class ticket and missed my next flight because I had to check my bag because it was 9 kilos. There was not one over head bin that had anything in it. No other airline that I travel on treated me like that it was humiliating and frankly never will chose Turkish again."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "i love the movies"
Nevýhody: "The cabin crew was rude and disorganized"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "Food was fantastic. There were no delays. Very enjoyable."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "It was a non-stop flight from Istanbul to Atlanta!"
Nevýhody: "The plane was diverted to IAD right before landing to ATL. The crew told us that the plane was diverted because of "weather conditions." Once we landed to ATL we were told that there were no storms in the area!Who knows why the plane was diverted to IAD?"
Nevýhody: "I had two checked baggage a and o my 1 was delivered. I have reported this at the airport and have been following up with their customer service many times but no information is yet provided after days."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "To get a real meal on a relatively short flight is especially nice."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Customers care, comfort, food"
Nevýhody: "Small food yet so good"
Nevýhody: "Seat room was small for me and hard to get comfortable. More leg room needed. Also Overhead compartments filled too fast and no room for my carry on."
Nevýhody: "Yolculuk genel anlamda iyiydi fakat bagajim kayboldu. Thy gibi bir kurumda bagaj kaybolmasini anlayamiyorum. Tum guvenimi kaybettim."
Deplaning by row groups due to covid was a joke - we were then crammed into a bus to the Munich intl terminal. Wifi did not work at all on the 9 hr flight.
Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Nevýhody: "We had a three hour departure delay in Munich"
Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."
Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."
Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."
Nevýhody: "Food was not edible. Everything else was good."
Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "Great service as always"
Nevýhody: "Took off late."
Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."
Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Výhody: "Lots of food for such a short flight."
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"
Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Výhody: "The flight was very good."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Výhody: "Very short fligh so there was no entertainment but everything else was perfect"