Výhody: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Nevýhody: "Some alcoholic drinks"
Výhody: "attentive crews, clean toilets"
Nevýhody: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Good service from the crew and food was good"
Nevýhody: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Nevýhody: "Great service."
Výhody: "Food and leg room"
Nevýhody: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"
Nevýhody: "Toilets needs air freshener as so many passengers use them."
Výhody: "Everything was great, as the flight wasn't full, so we could relax"
Výhody: "Great food and service. I like the short layover / transit time."
Nevýhody: "Multiple security from Doha to Chicago. One should be sufficient."
Výhody: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Nevýhody: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Výhody: "Every thing"
Výhody: "Great experience"
Nevýhody: "Entertainment on the Boeing 777 suffered from access problems"
Výhody: "courteous service and a clean modern airplane"
Nevýhody: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Výhody: "Q Suite is top-of-line business class product"
Nevýhody: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Výhody: "Crew were very helpful and courteous"
Výhody: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Nevýhody: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Výhody: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Nevýhody: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."
Výhody: "It arrived on Time."
Nevýhody: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Nevýhody: "No food on board!! Staff says it got over when i have selected my food selection!!"
Výhody: "Great Staff"
Nevýhody: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Výhody: "The entertainment was good without any hiccups"
Nevýhody: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Výhody: "food, crew ."
Nevýhody: "entertainment choices for Hollywood movies are limited."
Výhody: "Always fun flying with them."
Nevýhody: "Nothing disposable about the airline but booling process gave me a headace"
Výhody: "Boarding from Doha and service in doha."
Nevýhody: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Výhody: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Výhody: "Food, seat, overall comfort and timeliness."
Nevýhody: "The entertainment system was not working - on a 12+ hour flight..."
Výhody: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Výhody: "Staff were professional, food was good and seats were comfortable."
Výhody: "I was actually impressed with the entertainment selection :)"
Nevýhody: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Výhody: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."
Výhody: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Nevýhody: "Dnt have anything to say what I dnt like. Everything is great."
Výhody: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Nevýhody: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Výhody: "Good service all the way to final destination. A+ service. Newer model airplane."
Výhody: "Service and crue was good"
Nevýhody: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Výhody: "Again on time and effortless boarding made the overall experience a good one."
Nevýhody: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Nevýhody: "Narrow seats and little legroom."
Výhody: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Nevýhody: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"
Nevýhody: "Food serving took a while. And need improvements."
Výhody: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Nevýhody: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Výhody: "The entertainment selections and the comfort of my seat."
Nevýhody: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Výhody: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Nevýhody: "I didn't have any issues on this flight. Everything was great for me."
Nevýhody: "We normally fly business class, but this was a quick side trip so we settled for economy."
Výhody: "Crew was very nice and helpful"
Nevýhody: "Boarding with Nigerians is always difficult"
Výhody: "Crew was great."
Nevýhody: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
Nevýhody: "Boarding system did not work temporarily and the boarding was delayed"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "Old plane - ACE - very basic movie selection."
Výhody: "it was good, i like all the services from staff."
Výhody: "Service & caring were superb"
Nevýhody: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Nevýhody: "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."
Výhody: "Almost everything"
Nevýhody: "The food choice"
Výhody: "Nothing, it did not felt like an Emirates flight."
Nevýhody: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Výhody: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Nevýhody: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Výhody: "Great flight"
Nevýhody: "No problems"
Nevýhody: "Took a long time to get the crew together after the plane was ready"
Nevýhody: "Seat was uncomfortable"
Výhody: "Everything was great!"
Výhody: "Comfort and service on boat"
Nevýhody: "Check in and flight connection not as promised..."
Výhody: "The boarding and immigration process was smooth and trouble free"
Nevýhody: "Leg space was inadequate for an international flight."
Nevýhody: "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."
Výhody: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Nevýhody: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
Nevýhody: "Seats are less spacious for me since I’m 6 feet tall"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!"
Výhody: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Nevýhody: "The food was average"
Výhody: "We've flown asian airlines before, but Emirates is by far the best for international travel. Unfortunately we could not afford to upgrade to business, but because we let the Agent know it was our honeymoon he put my wife and I in a window and aisle seat so that we would have nobody between us. This gave us the extra room and comfort we needed. Also, they are a bit roomier than most planes with better leg room. They have a TON of free movies, tv shows, games, music and more on the plane. Food was decent for airplane food and they gave lots of snacks in between."
Nevýhody: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Výhody: "I like the flight route"
Nevýhody: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Výhody: "Timeliness, behavior of crew. Entertainment options were great."
Nevýhody: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
Nevýhody: "Did not get wheelchair assistance for my dad as requested."
Výhody: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Nevýhody: "In flight entertainment could have more recent movies."
Nevýhody: "Bad smell - probably somebody had vomited on a previous flight"
Nevýhody: "The flight was delayed"
Výhody: "There was enough leg room, good entertainment and food."
Výhody: "I was very comfortable."
Výhody: "The reception at Dubai and delivery to the hotel. Friendly crew. Toilet regularly cleaned"
Nevýhody: "Short on instruction on using the entertainment module. Having to repeatedly ask for water because it only came in small half glasses each time"
Výhody: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Nevýhody: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"
Výhody: "Seats are a bit narrow,but enough room for legs."
Výhody: "Roomy and good service"
Nevýhody: "Everything was good"
Výhody: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Nevýhody: "Emirates did not offer to deliver it to my house."
Výhody: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Nevýhody: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"
Nevýhody: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Výhody: "Great entertainment choice on board. Free, cheap in-flight Wi-Fi."
Nevýhody: "No free seat selection available anymore until checkin."
Výhody: "A380 is really comfortable even in economy and choice for entertainment is great"
Nevýhody: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."
Výhody: "Flight wasn't filled. Takes off and lands at not-business ideal times so it was perfect flight for vacation. Crew remained quiet and left lights off full flight instead of turning them on and off"
Výhody: "I didnt mych like anything of this transit sector from colombo to maldives."
Nevýhody: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
Nevýhody: "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."
Výhody: "Comfortable seats and good entertainment, nice food"
Nevýhody: "Cabin crew were not friendly, and were resistant for any special requests"
Výhody: "The crew was amazing."
Nevýhody: "The are not nice at all"
Výhody: "I like the crew , and new movies."
Nevýhody: "I missed my flight"
Výhody: "I liked the food."
Nevýhody: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Nevýhody: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Nevýhody: "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Friendly good service"
Nevýhody: "Istanbul changing gate to get to such long walk"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "Nothing isn’t good flight"
Nevýhody: "I don’t have any thing to say everything are bad even Airport too bad to find WI Fi also has unclean bathrooms over there"
Výhody: "I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent."
Nevýhody: "Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result."
Nevýhody: "Seating too tight/ crew staff members at Istanbul airport"
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "They tried to put us with other planes. They weren't successful"
Nevýhody: "They canceled our first flight ( not knowing the reason)from then our trip been ruined, going and coming. We had to buy a return tickets ourselves to get back to Portland. Not happy with them at all. Never were able to go with our original flights."
Výhody: "Movie selection was great"
Nevýhody: "The seats were stained and especially very tight on legroom."
Výhody: "Liked the movies and entertainment selections."
Nevýhody: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
Nevýhody: "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."
Nevýhody: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Výhody: "Comfort, food, staff, everything"
Výhody: "never turkish airlines ever again!"
Nevýhody: "never turkish airlines ever again!"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Nevýhody: "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."
Výhody: "Great : food. Entertainment , service . Check in, laguage accommodation."
Nevýhody: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"
Nevýhody: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."
Výhody: "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
Nevýhody: "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Food and entertainment are great"
Nevýhody: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."
Výhody: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Výhody: "food was excellent"
Nevýhody: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "i love the movies"
Nevýhody: "The cabin crew was rude and disorganized"
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "Food was fantastic. There were no delays. Very enjoyable."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Boarding was tedious with like 6 checks of your passport but being safe is never a bad thing. No cost alcohol is always a plus and the food was good. Staff was super nice and accommodating."
Nevýhody: "I intentionally chose an empty row but people kept shuffling. so many folks were standing blocking aisles. I think staff could do a better job to prevent that."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Loved the food and crew--top notch."
Nevýhody: "All was good."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
Nevýhody: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"
Nevýhody: "You expect more from business class"
Výhody: "Nothing really."
Nevýhody: "Their time."
Výhody: "Yes crew was very good"
Nevýhody: "To give small size water bottles after having meals and also to add new movies."
Výhody: "The cabin crew were excellent"
Nevýhody: "Smaller que in Abu Dhabi at security"
Nevýhody: "Foord service poor overall"
Nevýhody: "Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago."
Nevýhody: "If a flight was delayed you should arrange something to enhance the security check procedure for the passengers of connecting flight. Qatar airways had done that for the passengers."
Výhody: "Crew tried to make the best of the situation. Food"
Nevýhody: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"
Výhody: "Quick boarding, on time , provided water and sandwich on a 1 hr flight free"
Nevýhody: "Nothing everything was excellent"
Výhody: "Stewardess and stewards were courteous"
Nevýhody: "Long and laborious boarding in DC and Abu Dhabi."
Nevýhody: "Food was horrible, seats are too narrow . To kids meal and snacks. My so. Could not able to eat their regular meals and no snacks for him, he was starving."
Nevýhody: "Very un.porfessional ."
Výhody: "Entertainment and crew great. Enough food at proper times. Plane clean"
Nevýhody: "Wish they had earlier check in for a 777 flight."
Nevýhody: "Food was awful. There was no other choice than Paneer the indian food."
Výhody: "Didn’t like anything. Only thing decent was the boarding."
Nevýhody: "Crew members did not care about anything, unorganized. actually tripped and fell into the aisle hit my shoulder on the arm rest of another passenger’s seat because of a crew members luggage was in the middle of the aisle and it was dark. Food was terrible. The in flight entertainment was lacking entertainment. Crew members told us we needed to hold our carry on’s, on our lap then to store it under the seat because other people have bigger bags. Even though I got to the seat first and was trying to get settled in. Crew members were eating and on their cellphones in the back the majority of the time. It was hard to get a cup of water. Flew from Chicago O’hare to Abu Dhabi."
Nevýhody: "Food choices were limited"
Nevýhody: "I couldn't chose the Hindu meal when I booked ticket from Kayak and I had to suffer my entire journey not having food"
Výhody: "Decent plane Decent food Decent service"
Nevýhody: "Abu Dhabi Airport Is The worst! Going through the transit area is hell. The wall of people extended out of the hall and up the stairs. Shear hell"
Výhody: "Free movies and polite hostesses and service"
Nevýhody: "Free internet"
Výhody: "The food was awesome. The staff was friendly and courteous. Seats were comfortable."
Výhody: "The flight was perfect the flight attendants was also up to scale thank you very much for the nice flight"
Nevýhody: "The fly agency supposed to advise me a hotel inside the airport I asked to be inside the terminal so I had to cancel the booking in there and lose money because the hotel they advised me was outside the terminal not inside"
Výhody: "Great looking crew. Very professional"
Nevýhody: "Food service a little slow in business class"
Výhody: "Perfect from start to finish. A beautiful experience."
Nevýhody: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."
Výhody: "Everything from crew to food"
Nevýhody: "Having stand online to check in again/"
Výhody: "Crew were great"
Nevýhody: "Very noisy with loads of kids, crying babies"
Výhody: "on time & Friendly hosts."
Nevýhody: "I paid for extra space seats & what I get is seats smaller thane some of the regular economy seats, Entertainment earphone was bad effect voice quality, food was tastles."
Výhody: "The crew was very nice."
Nevýhody: "THere was no air conditioning! Seemed like the pilot tirned on heat. And the whole plane smelled."
Výhody: "Qatar always help their passengers secure a transit visa for Doha why cant Etihad do the same?"
Nevýhody: "Qatar always help their passengers secure a transit visa for Doha why cant Etihad do the same?"
Nevýhody: "Boarding process"
Nevýhody: "They should include a separate meal that is more to the liking for kids e.g kids meal instead all they offer is the same meal as adults to the kids as well"
Výhody: "Etihad knows how to make you feel special, lot of smiles and nice crew who are the real hosts, never get tired and always are ready to help."
Nevýhody: "No dedicated bus or transport for first or business passengers!"
Výhody: "Food again"
Nevýhody: "old entertainment system"
Nevýhody: "Entertainment didn't work on my seat at all. Crew started becomes delayed in responding to the call button and didn't offer good options as substitute."
Výhody: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Nevýhody: "THE LEG SPACE 1 OF THE MEALS"
Výhody: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Nevýhody: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Výhody: "Lacking in Hosiptality"
Nevýhody: "Lacking in Hosiptality"
Nevýhody: "There was a chicken sandwich offered in the middle of the flight that is by far the worst airplane food I've ever had"
Výhody: "On time as scheduled. ground staff were very very polite and efficient ."
Nevýhody: "I have flown in Cathay , Singapore , KLM . lufthansa as I go to Calcutta every year for last 25 years . Never had a 16 and half hrs flt with only one full meal . It should be 3 full meals. Both ways had totally unsophisticated cabin crews . Needs education and training . A basic term like scotch on the rocks needed four explanations . No clue about beer whatsoever . OK for Saudia not for gulf countries. Village girls in an uniform."
Nevýhody: "If you are flying from AUH to JFK, they pre-clear you for US Customs. What they don't tell you is that the cut-off to get to the gate is one hour before departure. I took a leisurely stroll down to the gate when he signs said 'boarding soon' and was denied entry to the flight. The next one was in seven hours, so I spent the night in the terminal. The big slap in the face, aside from how rude the staff were: they won't just put you on the next flight. You have to buy a new ticket, full fare. It cost me more to get home than the original round trip ticket did to begin with. Trying to discuss this is fruitless - they are absolutely not interested in helping, but instead use phrases like "you are the one that is wrong" and "why should we pay for your mistake". Essentially, I was held hostage in Abu Dhabi and forced to pay a heavy charge to leave."
Nevýhody: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"
Výhody: "Seat was nice enough for coach. First flight did not have usb charging for phone / a big negative. Prescreening for US Customs in Abu Dhabi was excellent. Finished the flight and let right out into the airport terminal in San Francisco. A great investment."
Nevýhody: "Food was MUCH worse than past Etihad flights. Entertainment was too thematic for the olympics - too many movies about sports. I ran out of things to watch, and, that rarely happens for me. Seems they're not paying for good films, or, their choices are off. Started feeling a little more like American Airlines, which I hate."
Výhody: "They provide the hotel in Abu Dhabi ."
Nevýhody: "The food was horrible. kids mile request was ignored."
Nevýhody: "Food was horrible - asked for blankets and they didnt give out any. Seats were small and tight."
Výhody: "The flight departed and arrived on time and it was uneventful - just what you want from a long journey."
Nevýhody: "There can always be a little more leg room, can't there?"
Výhody: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Nevýhody: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."
Nevýhody: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Nevýhody: "The gates were announce at the time of boarding. No enough time to get the gate"
Nevýhody: "You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable."
Výhody: "Smooth flight"
Nevýhody: "It was delayed"
Výhody: "Food was good"
Nevýhody: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Nevýhody: "USB outlet not working seat 21D"
Nevýhody: "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"
Výhody: "In time boarding"
Nevýhody: "Free refreshments. Early travelers need at least coffee or tea. Especially when they have connecting flights and no time to stop and get a proper meal."
Výhody: "The crew was amazing.The seats weren't bad but not super comfortable."
Nevýhody: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"
Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."
Nevýhody: "they do not offer even water with no pay"
Nevýhody: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Výhody: "MeL and wine"
Nevýhody: "3+3 seating in biz class"
Výhody: "Crew arranged to change seats so my left leg had an aisle."
Nevýhody: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."
Výhody: "The food could be better"
Výhody: "The plane didn’t have coach puls class that I paied for and they gave me an upgrade to business class! Great Surprise!"
Výhody: "I found the flight to be about average for an economy flight"
Nevýhody: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"
Výhody: "Flight was short."
Nevýhody: "Did not have any leg room. Could not get my knees and legs into the seat area."
Výhody: "The flight was a smooth one."
Nevýhody: "One flight attendant was quite rude."
Nevýhody: "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."
Nevýhody: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"
Nevýhody: "My USB connector didn’t work"
Nevýhody: "movie selection very poor"
Nevýhody: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"
Nevýhody: "It was hot in there and the WiFi wasn’t working Besides that it was good"
Výhody: "On time"
Nevýhody: "No service on board. Not even water was offered."
Výhody: "No vegetarian option available"
Nevýhody: "I really enjoy flying in your airline"
Výhody: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Výhody: "Professional kind and helpfull crew Punctual departure and arrival on time"
Nevýhody: "No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs"
Výhody: "The crew was great and the flight was great also. As the plane wasn't full, I was able to move my seat and have two seats which was lovely. Thank you"
Nevýhody: "It was freezing on the plane. I had a jacket on and socks and used two of the blankets and was still cold. I also had tried to contact Iberia to order a special meal, but was not able to get through on the line even though I tried for several days. I also was not able to figure out how to order a meal on-line. I was disappointed with the choices of movies."
Výhody: "We were given opportunity to upgrade to business. Totally worth it"
Nevýhody: "Food was just ok"
Výhody: "Staff was friendly, bathrooms kept clean, and seats were comfortable. Entertainment was top notch."
Nevýhody: "We kept trying to order water and food from our screens but the process was complicated, long, and ultimately didn't work. The system is buggy."
Výhody: "I was pleasantly surprised by the amount of legroom. Service was pleasant."
Nevýhody: "Staff was not friendly"
Nevýhody: "Lost luggage, hot plane, charged for water"
Nevýhody: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."
Výhody: "Cheap fare"
Nevýhody: "Disorganized boarding and didn't even offer water for free on flight."
Výhody: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Nevýhody: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Nevýhody: "Cramped by ok"
Výhody: "Quick pickup of baggage."
Nevýhody: "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."
Nevýhody: "No beverage service. Flight was delayed two hours."
Výhody: "Excellent service and food!"
Výhody: "It was on time"
Nevýhody: "No entertainment for adults"