Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
Excellent service, the food was delicious and the inflight entertainment full of options for varied taste.
Výhody: "Reliable service, clean cabin"
Nevýhody: "Better movie selection. Better organized boarding in Frankfurt"
Výhody: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Nevýhody: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
Výhody: "Amazing crew. Seat needs more padding."
Nevýhody: "Memory foam seats"
Nevýhody: "On time would be better."
Výhody: "Flight attendants were very friendly, professional and helpful"
Výhody: "Crew will do anything to help"
Nevýhody: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Výhody: "crew were very friendly and helpful. flight was one of the best i’ve had"
Nevýhody: "boarding at sydney was very confusing"
Výhody: "Kindy flight attedances,,smooth boarding,,delicious food"
Výhody: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Výhody: "Extra touches and super pleasant and courteous staff."
Nevýhody: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Nevýhody: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Výhody: "The seats were comfortable and the staff was very attendant!"
Nevýhody: "No complaints"
Výhody: "Everything else"
Nevýhody: "Food was less than marginal"
Nevýhody: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Výhody: "Crew very friendly"
Výhody: "The lunch and dinner menu was excellent"
Nevýhody: "more bathrooms."
Výhody: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Nevýhody: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Výhody: "Efficient, comfortable."
Výhody: "Everything from Ticketing, Checking in......"
Výhody: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Nevýhody: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Výhody: "The main course"
Nevýhody: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Nevýhody: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Výhody: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Výhody: "Service is always excellent"
Nevýhody: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Nevýhody: "I am a vegetarian and they served a chicken piece along with my main course."
Výhody: "Great service"
Výhody: "Business seats were excellent"
Nevýhody: "All was good!"
Výhody: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Nevýhody: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
Nevýhody: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Výhody: "the crews were very polite and very helpful"
Výhody: "Good reliable SQ service"
Nevýhody: "I got the seat with communications box on the floor under the seat in front... no foot room :-("
Výhody: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Výhody: "I got in some exercise during the delays and gate changes"
Nevýhody: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Nevýhody: "Old plane. Old in flight entertainment."
Výhody: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Nevýhody: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Nevýhody: "cramped uncomfortable seats freezing cold in the plane"
Nevýhody: "Business cabin is not as good as the Air France one"
Výhody: "The ground staff in Sydney!"
Nevýhody: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Výhody: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Nevýhody: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Nevýhody: "Cabin too hot"
Výhody: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Nevýhody: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Výhody: "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
Nevýhody: "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
Výhody: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Výhody: "It was convenient"
Nevýhody: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
You should add little bit more snacks.
I was assaulted by another passenger in the flight..the crew didn’t help me at all..and on top of tht they canceled my ticket..and didn’t refund my ticket as well..I reported kayak abt the incident..they kept playing games for 20 days..telling me they applied for refund but nvr issued any refund until I disputed the charges with my credit card company..after tht they were offering me tiny refund tht would not cover my ticket..kept me d run around..zero customer service..bunch of liers..I’m a repeat customer with kayak n I was still treated like shit..I’m so disappointed n pissed of with kayak..I will recommend all my friends n family to not trust kayak..the customer service guy who dealt with my situation..his name is Baldwin..this stupid guy needs to be fired..he don’t knw wat he is doing..total idiot..
I wish the food tasted better.
Výhody: "Comfortable seats. Amazing crew."
Nevýhody: "I think everything was upto the mark."
Výhody: "Great staff"
Nevýhody: "Food and service about drinks limited unfortunately"
Výhody: "Crew & food was amazing"
Výhody: "The time of the plane itself was nice and the ride was quick"
Nevýhody: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
Výhody: "Food was phenomenal. Unbelievably good."
Nevýhody: "Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "Emirates has great service and food. Highly recommend if you can handle a Dubai layover"
Nevýhody: "All was ok just didn’t sleep to well on the long 8 hour flights"
Výhody: "Food is good."
Nevýhody: "Seats could have worked well. Infotainment could be better"
Výhody: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Nevýhody: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
Nevýhody: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."
Nevýhody: "No response when requested for help from flight attendants multiple times from SEA to DXB. Every time I have to walk to them for help."
Výhody: "The entertainment options were very good"
Nevýhody: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Výhody: "Everything was great!"
Výhody: "The large collection of movies and the comfy seats"
Výhody: "It was good"
Nevýhody: "On second flight from dubai to kabul was horrible. The did not offer an infant place for infant and we were among the passengers in a very very tide place,the other things were good"
Výhody: "The food and beverage selection was great."
Nevýhody: "had kids on board and were crying half the time could not rest Although the flight crew tried thier best. Landing was too not comfortable-dropped down very fast."
Výhody: "Emirates is the best Airline"
Výhody: "The relaxed environment and the crew are amazing"
Nevýhody: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Nevýhody: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."
Výhody: "Flight schedule is perfect for a family."
Nevýhody: "Crews are not responsive to my call during the flight."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Professional and friendly staff"
Výhody: "Nothing very hard to like anything. When traveling in disconfort"
Nevýhody: "The seat I was given. I should have been given the option to select a seat when my money was taken"
Výhody: "Attention to detail all the way"
Výhody: "Staff was excellent. Food good. Great choice of movies."
Nevýhody: "Bigger and more comfortable seats."
Nevýhody: "They forgot my vegetarian meal"
Výhody: "380's mostly comfortable serious entertainment system and well trained,efficient ,friendly staff."
Výhody: "The excellent service and the very attentive cabin crews."
Nevýhody: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."
Výhody: "I love the value for the money and the friendliness of the staff--will definitely fly this airline again!"
Nevýhody: "They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option."
Nevýhody: "During flight from San Fransico to Delhi,flight was to changed at Dubai for Delhi.There was no information on board as new the "gate no" at Dubai for Delhi."
Nevýhody: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"
Výhody: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Nevýhody: "The food i wish there were more choices please."
Nevýhody: "got non-vegetarian food in spite of choosing veg"
Výhody: "great ICE programming"
Nevýhody: "very infrequent drink service and erratic requests response for drin ks"
Výhody: "i like the food."
Nevýhody: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."
Nevýhody: "Screen was black and white most of flight"
Výhody: "Very nice service"
Výhody: "This my first experience with the Emirates flights, heard so many good things about them prior to my flight, but never imagined it would exceed the description I heard. Good job Emirates, keep up the good work. The service was great. The seats were comfy and spacious. There was a variety of food."
Nevýhody: "Since the WI-FI service is provided to the passengers portable devices, why is added to the entertainment service. It helps to reduce the number of devices used the passengers."
Nevýhody: "Crew was pathetic with no compassion towards customer."
The food and drinks were sub par.. the crew onboard was terrific, awesome bunch and so helpful.. check in could have been better as I did not get my boarding pass for connecting flight, this was a nuisance as I had to get to another desk at Istanbul Airport before transitioning to the International flights terminal. Insufficient ground staff at the Business class travel services desk. Ground staff at Istanbul airport are not very helpful and can be quite rude. But 10 thumbs up for the flight crew, thank goodness they made our flight so comfortable.
Nevýhody: "They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up."
Výhody: "Comfort and food with good entertainment."
Nevýhody: "Crew could be trained for better service, most all were rude and annoyed that they were there."
Výhody: "Everything else but seats."
Nevýhody: "Seats are very small and there is not much room even though I am only 5.4 and 140 pound."
Výhody: "Great food, live tv (watched 2 World Cup games), great service."
Nevýhody: "Leg room in economy was a bit tight. I got a full cup of tea spilled on me by the air hostess by accident but they offered to change my seat. It was bumpy at the moment so I understood plus they were very polite and dealt with it professionally."
Nevýhody: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "The entertainment, the food, the free wine."
Nevýhody: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."
Výhody: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Nevýhody: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Good service and very smooth flight"
Výhody: "I liked personal, food and comfortable"
Výhody: "The flight crew was great. The ride was smooth"
Nevýhody: "The food was ok....Not an option for vegetarian"
Výhody: "Comfort, food, staff, everything"
Výhody: "Courteous service. Good food."
Nevýhody: "USB plug did not work, but was offered a different seat."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Efficient crew"
Nevýhody: "Food was mediocre"
Nevýhody: "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"
Nevýhody: "Flight delayed about 2 hours past schedule. When drafted my seat fouls not recline. When I asked for assistance from flight attendant she practically blew me off. This was a9 hour flight!"
Nevýhody: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
Výhody: "Food is ok"
Nevýhody: "When you call for steward/stewardess took so long before they come"
Nevýhody: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
Výhody: "New and clean aircraft Kind cabin crew Ontime departure"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"
Nevýhody: "The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Nothing, just the price"
Nevýhody: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The crew was very polite and professional"
Nevýhody: "Food wasn't very good and it took them to long to take back the dirty plates."
Výhody: "The movies and the gift to the kids were good."
Nevýhody: "The attendant should make more rounds in such a long flight."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Výhody: "The food was pretty good."
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "For such a long flight, I appreciate the airline's consistent service and determination to make sure everything was pleasant as possible. By the way, it was an 11 hour flight to Atlanta. I have no regrets on choosing Turkish airlines for my trip and I look forward to my remaining trips with this airline."
Nevýhody: "I do not believe it was the fault of the airline, but I was unable to access Wi-Fi at Ataturk Intl. Airport."
Výhody: "Pretty much everything"
Nevýhody: "Was late taking off"
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from onboarding to collecting luggage."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "The food was good, as was the service."
Nevýhody: "Delays, both at Dulles, as well as in Istanbul."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I loved the flight attendants, they were super sweet to us, specially our daughter"
Nevýhody: "There is not free wifi!"