The crew was very courteous and helpful, great experience!
The service was outstanding and cabin crew were friendly and approachable. Beverage service was regular throughout the flight, but the quality of the food could have been better, even for Premium Economy.
Nevýhody: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Výhody: "Crew very attentive but not intrusive. Food very good."
Nevýhody: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Nevýhody: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Výhody: "Movies selection is great. Seating space is comfortable."
Nevýhody: "Boarding process could’ve been smoother"
Výhody: "The crew was amazing"
Nevýhody: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Výhody: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Výhody: "Kindy flight attedances,,smooth boarding,,delicious food"
Výhody: "Seats with entertainment"
Výhody: "Crew was very courteous, went above and beyond."
Výhody: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Nevýhody: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Výhody: "See above"
Nevýhody: "See above"
Výhody: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Nevýhody: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Výhody: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Výhody: "The trip was horrible we have to sit separately three places."
Nevýhody: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Nevýhody: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Výhody: "Efficient, comfortable."
Výhody: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Nevýhody: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Výhody: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Nevýhody: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Nevýhody: "Inflight entertainment wasn't as extensive as in previous years."
Výhody: "The cabin crew was great."
Nevýhody: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Výhody: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Výhody: "Food and good service"
Výhody: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Výhody: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Nevýhody: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Výhody: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Nevýhody: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Výhody: "Friendly crew, efficient boarding"
Nevýhody: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
Výhody: "Crew was overall friendly"
Nevýhody: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Nevýhody: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Výhody: "Very friendly crew & modern aircraft"
Nevýhody: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Nevýhody: "Need to be able to upgrade with Krisflyer Miles"
Výhody: "Sound sleep"
Výhody: "Consistency of service, efficient"
Nevýhody: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Výhody: "The food was ok. It didn't set my heart on fire, but I did finish it."
Nevýhody: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Výhody: "Polite crew took good care of my needs"
Nevýhody: "Food was really bad could do better . Movies were not as current but a good collection."
Výhody: "Crew is remarkable"
Výhody: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
Výhody: "Aircraft was OK."
Nevýhody: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Výhody: "Excellent crew service and entertainment."
Výhody: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Výhody: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Výhody: "Everything else was good"
Nevýhody: "I purchased wifi and it was too slow to load my movie. Ear buds fell out of ears."
Výhody: "It's good that they have vegeterian options"
Nevýhody: "Indian food was stale"
Výhody: "Thanks once again for a comfortable flight homs"
Nevýhody: "The crew's attitude. It was pathetic."
Výhody: "Good was amazing ; leg room was great per ticket price; and cabin crew were kind"
Výhody: "I was very late and the gate was closed but the staff helped me make it on time."
Nevýhody: "I booked on Emirates and on my way back I flew with Fly Dubai it wasn’t specified in the ticket. There were no pillows, no covers and I was freezing! No entertainment it is a downgrade from Emirates. At least the ticket should have costed less."
Nevýhody: "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"
Nevýhody: "Service, boarding, entertainment system was old difficult to navigate"
Výhody: "The crew was amazing and their service was very attentive to customers."
Nevýhody: "Not having crying infants onboard"
Výhody: "Everything was amazing, I would say best airlines from Male to Dubai. Crew is super amazing as well."
Výhody: "Amazing flight and service. Would fly Emirates all the time if I could."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Entertainment system has a great selection, leg space even in economy is big enough."
Nevýhody: "Definitely food, mozarella sandwich was of very poor quality. Also after serving food, it takes them 2 hours to collect trays so you get stuck on your seat and can forget about toilet :("
Nevýhody: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Výhody: "No one gave me food. I pressed the button to request services, and had to wait for two hours until someone finally came and get me a drink (the flight was about 3 hours long). This was the worst flight experience that I ever had. Very bad."
Výhody: "Was ok"
Nevýhody: "Did not like the seats"
Výhody: "Overall a decent flight."
Nevýhody: "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."
Výhody: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Výhody: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Nevýhody: "everything was mostly fine"
Výhody: "Entertainment is good. I like food"
Nevýhody: "Everything is good but boarding stuff needs more improvements."
Výhody: "Impressive in flight entertainment"
Nevýhody: "The pay to use Wi-Fi was very slow, not worth using."
Výhody: "It wasn’t a full flight."
Nevýhody: "The crew were too busy in their own world and attention during service was poor."
Nevýhody: "Delayed and no hotel for an 11 hour layover"
Výhody: "Good leg-room."
Nevýhody: "Crew do not seem to be attentive."
Nevýhody: "Terribly long flight. Unclean toilets."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Didn't leave the UK, volcano"
Výhody: "Food was good"
Nevýhody: "Crew was not so great"
Nevýhody: "Hard sandwhich"
Nevýhody: "I am a 76 yr old traveller, did not get the change in flight schedule until I booked my flight. I was at Dubai airport for over 12 hours waited for the 3AM flight that took another 14 hours. Very stressful and tiring. There was not even a proper accommodation for this very long wait between flights. This experience will be told to all my friends and trust me it will be a very bad, negative endorsement."
Výhody: "The staff were very courteous, especially Iliya. The onboarding staff were very friendly. I will definitely fly emirates again"
Výhody: "There was pretty much nothing I didn't like. Everything was great, including the Business Class Lounge in Dubai. The service was great, the staff was very pleasant, the comfort of the seats was unmatched."
Nevýhody: "I remarked that the entertainment was OK, only because I have seen most of the movies and tv shows that were available, the response time for the buttons between the remote and the view screen was sometimes slow, and of course, the WiFi, I'm sure, will be improved with time."
Výhody: "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
Nevýhody: "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."
Nevýhody: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
Nevýhody: "Flight attendants were rude on the Washington to Dubai flight"
Výhody: "The food, the crew, the attention to detail."
Nevýhody: "The entertainment interface was average, I've seen better."
Výhody: "the movies"
Nevýhody: "it was a delay on the way to dubai one hour and on the way back to kuwait 45 min"
Výhody: "Food was decent"
Nevýhody: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
Výhody: "They treat outbound from India as cargo. I had to request for a blanket three times."
Nevýhody: "The boarding process could be more organized and more smoothly."
Výhody: "Service is fantastic and all the amenities. They pretty much think of everything. The warm towels at the end of the flight, the travel bag for the long international trips were perfect. The staff is very welcoming and helpful and we were in economy so I can only imagine what it must be like in First Class! Also the free entertainment is phenomenal- wide range of choice. We also enjoyed the outside cameras that help you see views from the outside. Pretty cool!"
Nevýhody: "Little more leg room. When the chair in front of younreclines ot gets a little tight."
Výhody: "I was fully satisfied"
Nevýhody: "Onboard upgrades for one way was too expensive"
Výhody: "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."
Výhody: "Really comfortable, good service."
Výhody: "Staff is very attentive and always around. I am not a fan of instant coffee, but I got a cup of coffee when I asked for one outside of "meal times". The leg room is good, though I could still use a little extra."
Nevýhody: "I wish the crew asked all passengers to reset their seat upright when food is served. I am quite tall and having the person in front of me recline is uncomfortable at all times, but while eating, there just isn't very much elbow room. Also the temperature in the cabin is really too cold. The entertainment system uses a two-prong plug for the headset, which requires you to bring an adapter if you want to use your own noise-blocking headset or headphones."
Výhody: "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
Nevýhody: "There were maybe too many announcements made throughout the flight."
Výhody: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Nevýhody: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
Výhody: "Excellent all the way."
Výhody: "The crew was super attentive."
Nevýhody: "The food choices were not good. The tray included more carbs than any thing else...a roll, crackers and breadsticks. A lighter choice of a sandwich or a cheese tray would have been nice. Rather than small cups of water on a 14 hour flight, it would have been nice to have bottles of water."
Výhody: "I liked the lounge access and the crew were all nice. Entertainment options were good."
Nevýhody: "the business class seats were cramped compared to other airlines i've used before. The wireless touchscreen controller on my seat was unresponsive and so frustrating."
Výhody: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Nevýhody: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."
Nevýhody: "The Business Class seats on the 777 are very narrow. Boarding the plane was tedious as it was far from the terminal and we had a long wait on the bus."
Everything was good, but at Philadelphia airport, immigration service was so poor.
The luggage wasn't handled properly. My checked in luggage was damaged badly.
Výhody: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Nevýhody: "Can't think of anything, everything was very good."
Výhody: "Crew was great and food was nice!"
Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"
Výhody: "Everything.. will do it again!"
Nevýhody: "Everything was perfect"
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Always on time"
Nevýhody: "Food bad. Much better taste at the lounge in Doha"
Výhody: "The crew was amazing and seat very comfortable."
Nevýhody: "If I did not have to spent night in Doha waiting for connecting flight."
Nevýhody: "Qatar Airways... Never to expect more"
Výhody: "Just OK"
Nevýhody: "Airport lounge at Ahmedabad"
Výhody: "Crew was OK."
Nevýhody: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Nevýhody: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Výhody: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Nevýhody: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Výhody: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Nevýhody: "No comment."
Nevýhody: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Výhody: "Crew was not mean"
Nevýhody: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Výhody: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Nevýhody: "Cleanliness of cabin. Aminity kit is outrageous."
Výhody: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Nevýhody: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."
Výhody: "Food and service."
Výhody: "Crew were very helpful and courteous"
Nevýhody: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."
Nevýhody: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Výhody: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Nevýhody: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Výhody: "Hospitality and food."
Nevýhody: "Seats are not comfortable."
Nevýhody: "The seats were very uncomfortable. Food was less than mediocre."
Nevýhody: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Nevýhody: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Výhody: "The convenience because it goes to Nagpur directly"
Nevýhody: "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"
Nevýhody: "Out dated inflight entertainment system"
Výhody: "Office staff was cooperative Overall flight was good"
Nevýhody: "Ground crew was rude in behavior - not all but briefing counter staff"
Výhody: "just enough time in Doha between flights. Not too long not too short!"
Nevýhody: "Asian vegetarian food can be of better quality."
Výhody: "The Plane was good but not updated with new data"
Nevýhody: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Výhody: "The flight attendents were chilled. Very friendly and accommodating."
Nevýhody: "The food is much tastier in business class. Used to be better in economy, but that has changed."
Výhody: "Good attentiveness from crew, food was fine. Entertainment was good."
Nevýhody: "Boeing 787 was uncomfortable on the trip to Doha - hard seat cushions and little legroom. 777 much more comfortable on the leg to USA."
Výhody: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."
Nevýhody: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."
Výhody: "Quick and easy boarding and decent crew."
Nevýhody: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."
Výhody: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Nevýhody: "Read on the left."
Výhody: "Best Arab airline so far.5 star but if I could give more i would"
Nevýhody: "The seats are terrible."
Nevýhody: "Suggestion: I think it is better if all the children and their parents/ care takers are provided priority seats in front. This will reduce unnecessary annoyance caused to other passengers on long flights and at the same time enhance the experience of the children and their care takers if special attention can be devoted to them."
Nevýhody: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
Výhody: "Friendly cabin crew"
Nevýhody: "Economy class seats and the food table"
Výhody: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Nevýhody: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"
Výhody: "the best air line I've ever been"
Výhody: "Excellent service. Very tasty food."
Nevýhody: "Too many voice announcements, interfering with the entertainments system."
Nevýhody: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Výhody: "Food was excellent. The built in entertainment from movies to games was amazing! It saves you space from having to pack a bunch of electronics."
Nevýhody: "I always enjoy a window seat but the people next to me didn't get up at all! So I was stuck sitting and didn't have a chance to stretch my legs. Not the airlines fault of course. If you put your seat back a little, it just pushes your knees farther forward."
Výhody: "Excellent food"
Nevýhody: "Boarding was a bit chaotic"
Výhody: "Crew and service One of the flight attendant saved my daughter when she Was chucking on nuts , they went above and beyond Just duty and did everything in their power to save her"
Nevýhody: "Security and boarding gate at Chicago. Too much repeatation of travel documents. Lines were not evenly managed. Some lines weee extremely slow and was quite fast. Manual check was too detailed"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Food good, good service"
Nevýhody: "Change of flight at lstanbol.no help to carry hand bags especially for seniors."
Výhody: "Everything was great."
Výhody: "I love Turkish airlines, expecially when it's a connection flight to Istanbul. I am an American citizen living in USA and my wife and I travel to Egypt quite frequently. We have realized the big distinction in services when we travel from USA to Turkey VS Turkey to Egypt . The USA to Egypt staff was great, especially the ones at dulles airport."
Nevýhody: "The only problem I had with that was the infant Bassinet, it was extremely uncomfortable for our baby"
Výhody: "Comfort, food, staff, everything"
Výhody: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Nevýhody: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Courteous and accommodating staff, delicious meals, and super entertainment. Punctual."
Výhody: "Flight delayed so was my luggage for more than a week."
Výhody: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Nevýhody: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."
Výhody: "Please give food preferences while booking ticket"
Výhody: "excellent food, service"
Výhody: "the service"
Nevýhody: "the entertainment"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Nevýhody: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
Výhody: "I liked Sofia airport personnel friendliness"
Nevýhody: "No entertainment system, flight attendants are not very friendly."
Výhody: "Flights attendants very nice, offered full meal if hungry"
Nevýhody: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Nevýhody: "Did not like boarding the plane on the Tarmac."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "always same food and poor conditining"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Flight landed on time."
Nevýhody: "Boarding at airport took a very long time"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Nevýhody: "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."
Výhody: "I'll start with the food. Authentic Turkish cuisine with multiple options. The entertainment trumps the food with dozens of movies. Let's face it, this isn't Emirates, but you can't go wrong with 15+ recent movies for a 10 hour flight. I watched three and even got some sleep."
Nevýhody: "Service was subpar, but this was a full flight. Boarding was pretty terrible with 3 security lines. The lines themselves were not a problem, but they did not provide nearly enough room at the gate for this, and the boarding started 2 hours before scheduled take off. Personally, I'd rather not sit on a plane for an hour before having to sit through a 10 hour flight, but we were not given a choice."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "the crew, meal, flight, every thing was excellent"
Nevýhody: "It was nothing about the flight itself but the about the Istanbul terminal. If Turkish airlines wants more people to travel through Turkey should improve the following: 1- Should make free Wifi available to every one. 2- Should keep the bathrooms clean at the terminals."
Výhody: "Staff was very nice and friendly. Overall, it was a good flight"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I've heard suspect things about Turkish Airlines. I can say I had a good flight. Entertainment library was large, food was decent, and wine was generous."
Nevýhody: "Boarding was a bi of a mess and we didn't take off for an hour but I had already factored that into my transit time."
Výhody: "good food and good entertainment selection"
Nevýhody: "smallish seating for me. I'm 5'11""
New 737 and seats too confining
Nevýhody: "Allow business passenger to use front bathroom."
Nevýhody: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Výhody: "Very nice airplane and pleasant crew"
Výhody: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nevýhody: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Nevýhody: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Flight was on time."
Nevýhody: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Výhody: "Planes were on time and connections made."
Nevýhody: "One bag delayed as not put on flight and food could be better."
Výhody: "Customer care was super supportive"
Nevýhody: "Inflight sandwiches"
Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Výhody: "Crew was fantastic."
Nevýhody: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Výhody: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nevýhody: "If I knew how to recline my seat earlier. I did try several times"
Výhody: "Helpful and kind crew"
Nevýhody: "I wish there was WiFi"
Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Nevýhody: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Výhody: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nevýhody: "No downsides at all"
Nevýhody: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Výhody: "The constant smile conferred by flight attendants through the entire flight."
Nevýhody: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Výhody: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nevýhody: "Except for the man next to me - great!"
Výhody: "punctuality of boarding and flight time"
Nevýhody: "attitude of crew in business class: no sense of true hospitality"
Výhody: "Good flight, very attentive crew."
Výhody: "Good flight, arriving well on time."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nevýhody: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."
Výhody: "The attendants took great care of us. Super smooth flight."
Výhody: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Nevýhody: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Výhody: "Left ontime and service was excellent."
Nevýhody: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."
Výhody: "Very friendly staff"
Výhody: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nevýhody: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "Speed, crew, and reliability."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"
Výhody: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed the plane didn't have wifi / USB"
Nevýhody: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Výhody: "It was very comfortable"
Nevýhody: "The crew was great"
Nevýhody: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Výhody: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Nevýhody: "Only 1 drinks round on a 3h flight."