Výhody: "Reliable service, clean cabin"
Výhody: "What can I Say. It's Singapore Airlines"
Výhody: "Great seating"
Nevýhody: "Free internet in long flights"
Nevýhody: "Raise the cabin temperature"
Výhody: "Crew will do anything to help"
Nevýhody: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Nevýhody: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Výhody: "Crew were great. Flight was not full."
Nevýhody: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Nevýhody: "Flight way too cold"
Výhody: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Nevýhody: "The A380 was probably SQ's oldest one, which that was a newer plane."
Výhody: "Amazing crew."
Nevýhody: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Nevýhody: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Nevýhody: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Nevýhody: "Very tight space"
Výhody: "Seating was spacious, crew was attentive. Boarding was efficient."
Nevýhody: "The food choice was not pleasing to me."
Výhody: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Výhody: "Prompt and timely service"
Nevýhody: "Food can be more tasty"
Výhody: "Brand new aircraft, excellent service and food"
Nevýhody: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Výhody: "Seats more comfortable than premium economy, staff more helpful!"
Nevýhody: "Food was ordinary"
Výhody: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Výhody: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Výhody: "Ease of check in, very quick."
Nevýhody: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Výhody: "I like everything about Singapore airline service."
Výhody: "great crew service. my first time flying with singapore airlines and they delivered"
Výhody: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Výhody: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Nevýhody: "Nothing bad to say about this flight. Great airline."
Výhody: "I love traveling on Singapore airlines. They have excellent service and always on time. Their entertainment system is very good. I won't say excellent as I've seem Emirates and they still have along way to go to catch up."
Nevýhody: "They did not give us the landing cards and we had to fill them in at the airport. Many were like us and I am surprised. Also for business class passengers they don't get into a priority lane as you see in Emirates and other airlines. while Singapore airline is very good, they still lack in the details."
Výhody: "I liked there was entertainment"
Nevýhody: "It was an old tired plane"
Výhody: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Výhody: "Boarding ok, timely departure. Food very good for plane food."
Nevýhody: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Nevýhody: "one of the oldest planes i ever used"
Výhody: "New movies! Yes!"
Nevýhody: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Výhody: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Nevýhody: "Don't change anything!"
Výhody: "Nothing specific"
Nevýhody: "No real dramas"
Výhody: "The food was ok. It didn't set my heart on fire, but I did finish it."
Nevýhody: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Výhody: "Attendants are always nice, flight is always smooth."
Výhody: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
Výhody: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Výhody: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Výhody: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Nevýhody: "Wifi cost 12 bucks and hour."
Výhody: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Nevýhody: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Výhody: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Nevýhody: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."
Výhody: "In-flight Entertainment. Orderly & on-time boarding."
Nevýhody: "Food selection was limited given we were traveling Economy class."
Výhody: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Výhody: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Výhody: "I like your new entertainment devices and big screen"
Nevýhody: "the number of movies is a little bit less. the category of videos is not clear."
Výhody: "Veruy efficient"
The staff lied to me all day long. No one informed me that my flight times had changed. I’m still sleeping on the ground in the Middle East. The worst experience I have ever had flying. With this level of incompetence and lack of compassion I can’t imagine how the airline business will survivor. This experience has encouraged me to stop traveling. May god have mercy on you and your customers. Not sure I can handle to be lied to my face anymore . Sleeping on the floor in the middle East with no hope of getting home
My plane tix did not come with lounge access
The boarding procedure was ABYSMAL. It is infuriating to be asked to "social distance" and wear masks when the airline is unable to conduct boarding in an organized and efficient way. The crew was totally incompetent in informing waiting passengers. No microphones. No digital display of boarding order. No staff assistance. Waiting for WAY too long with no explanation. It was perfectly awful. Food was eatable but completely tasteless. Not nearly enough liquid distribution.
Výhody: "So so"
Nevýhody: "More care and warmth"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Attentive and friendly crew, leg room"
Nevýhody: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Crew was amazing"
Výhody: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Výhody: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Nevýhody: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Výhody: "Crew was very friendly"
Výhody: "Qsuite is the best flight experience I've ever had by a long, long way."
Výhody: "i like the service of qa. its amazing."
Nevýhody: "none at all"
Výhody: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Nevýhody: "Short transit time"
Výhody: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Nevýhody: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Výhody: "Crew were very helpful and courteous"
Výhody: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Nevýhody: "I enjoyed their meal and services wanted to be Oliver Twist"
Výhody: "Just that the food is quite small but the variety is OK."
Výhody: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Nevýhody: "There is nothing in particular .. but i woud suggest .. more good food."
Výhody: "Staff was outstanding"
Výhody: "Access to entertainments"
Nevýhody: "CRYING BABY BUT I UNDERSTAND THOUGH"
Výhody: "Comfortable, on time"
Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Výhody: "Airport was pretty impressive,"
Nevýhody: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Výhody: "Comfy, good food, good service"
Nevýhody: "No internet. Limited movie options."
Výhody: "crew servious and food quality."
Nevýhody: "not so many Hollywood movie choices."
Výhody: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Výhody: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Nevýhody: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Výhody: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Nevýhody: "Meals & Snacks Meals served on board and in the lounges need improvement."
Nevýhody: "Observed that one flight attendant from India is giving more attention to a person who is from Navy. He avoided asking what we want for drinks etc. He always ignored us and pushed his cart before we answer. We are very unhappy with his behavior, however, adjusted ourselves."
Výhody: "Staff were professional, food was good and seats were comfortable."
Výhody: "Great selection of movies and tv shows"
Nevýhody: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"
Výhody: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Nevýhody: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."
Nevýhody: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
Výhody: "Flight attendants were very efficient and really took care of us."
Nevýhody: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Výhody: "Todo estuvo prfecto"
Nevýhody: "La comida no es nada del otro mundo"
Nevýhody: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."
Výhody: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Nevýhody: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Výhody: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."
Nevýhody: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"
Nevýhody: "The seat cussion on the airplane is to hard for a 5+ hours flight. Not enough food for vegans"
Výhody: "The service was great"
Výhody: "Food is palatable. Crew are acommodating"
Nevýhody: "Many of the films have no English subtitle"
Výhody: "The leg room was good especially for tall passengers. Food was fantastic. The interior lighting of the plane was amazing. The airport is probably one of the best i have seen that a 9-hour layover didn't feel as bad. Very clean and so many things to do."
Nevýhody: "Airconditioning needs a bit of improvement. I had to remove my jacket. It had a point that i was sweating in the middle of the flight. Probably the warmest airplane ride i had."
Výhody: "Qatar Airways is always impressing"
Nevýhody: "Nothing at all"
It was an excellent flight!
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Výhody: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."
Nevýhody: "Nada, I slept through this leg and the staff let me be."
Výhody: "The crew was amazing"
Nevýhody: "Flight was a bit delayed"
Výhody: "Crew was attentive, video selection was very good"
Nevýhody: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Nevýhody: "Delayed flight."
Výhody: "Arrived on time"
Výhody: "They had many snacks and meals. Staff was very friendly."
Nevýhody: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "Attendants were attentive and efficient"
Nevýhody: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."
Výhody: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Nevýhody: "I travel a least 5 times a year and Kayak is always my option."
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "Great service & lots of room to sleep"
Výhody: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "On time, good service, nice crew"
Nevýhody: "Tight space for legs when chair is in flat setting"
Nevýhody: "Very late gate change during boarding process resulting in untimely departure."
Nevýhody: "This plane was better."
Výhody: "Service wa a ok."
Nevýhody: "Seats too small."
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Service was remarkable - food far superior! Will be my airline of choice going overseas."
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "Food wag good, plane comfortable"
Nevýhody: "Transfer at Zurich"
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "The ambient being so relaxing felt asleep all the way to Zurich."
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "We liked the crew, and the service and the food. We liked the screens and the choice of movies and entertainment."
Nevýhody: "The seats were a bit close, but not terrible. The seats themselves were comfortable."
Výhody: "Super nice and skilled staff, everyone was great to interact with."
Nevýhody: "Not a thing."
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Výhody: "It was great to have timely service where the staff made sure you were comfortable and pleased with the flight. Great entertainment on board with no technical difficulties. Fantastic experience!"
Výhody: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."
Nevýhody: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"
Výhody: "Onboard crew was great and communication was excellent."
Nevýhody: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."
Výhody: "Loved the entertainment options, and pretty Good food!"
Nevýhody: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Nevýhody: "My flight was last minute canceled and then one of my replacement flights was canceled"
Checking in was smooth.They can offer more options for food.
Výhody: "Movies and screen"
Nevýhody: "Flight delayed. Crew doesn’t speak good English"
Nevýhody: "Food, comfort"
Výhody: "Attractive business class fares. Among the best business class."
Nevýhody: "Don't underestimate the additional hours. The stopover in Istanbul is definitely a negative (crowded, unpractical airport). Next time I will probably stick to European airlines, if the fare difference is reasonable."
Výhody: "Seats and bathrooms were big"
Nevýhody: "Service was extremely slow. I kept having to ask for more water all the time. Flight attendants were nice, but not well trained. Food quality was pretty poor, especially for international business class"
Výhody: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Nevýhody: "No inflight entertainment even for business class passengers."
Nevýhody: "Have yet to arrive"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
Výhody: "Overall experience"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Many liked the food. It just wasn't to my taste!"
Výhody: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."
Výhody: "Great service. Great food. Comfortable flight both ways"
Výhody: "Everything was good"
Nevýhody: "All good"
Výhody: "Comfort, food, staff, everything"
Nevýhody: "On our way back to US, we were kept in a small area with no air conditioner for one hour."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Overall the food ,service and promptness of arrival and departure were very good."
Nevýhody: "Legroom was a bit cramped for such a long flight."
Výhody: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Nevýhody: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
Výhody: "With some reason, everything was smooth at Istanbul compare to SFO."
Výhody: "Great entertainment, headphones, booze and food"
Nevýhody: "My luggage did not arrive in Lagos when I did and it took 6 days to get to me and I had to arrange everything myself and pay for a private courier and the 180.000 naira in the luggage was stolen."
Výhody: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Avoiding my to go Israel Delta monopoly is fading"
Výhody: "It's an international flight and they don't offer other food alternatives."
Výhody: "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
Nevýhody: "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"
Výhody: "food was good, good entertainment, comfortable seating"
Nevýhody: "service was slow and inefficient"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Wonderful food and service and movies."
Výhody: "Selection of movies and other entertainment options"
Nevýhody: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
Výhody: "The same as above."
Výhody: "There were great entertainment options, which is really important for such a long haul flight."
Nevýhody: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "I loved being able to stay in Istanbul for a while. We had a great time during the layover, and the flight was incredible. The entertainment was top notch, and the food was as well. They had delicious olives and cheese on most meals, and the hot food had great use of tomatoes and umami to add taste to the meals. It has been a great experience traveling on Turkish Airlines, and I would suggest it for everyone."
Nevýhody: "Leg room for the seats were a little tight."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Only liked desert and friendly crew memebers"
Nevýhody: "If I would have booked through original turkish airlines, I would have got 3 luggage bag allowance. Next time I will remember."
Výhody: "crew,food seats,"
Výhody: "Amenity bag had everything I needed for a long haul flight: slippers, socks, eye blinds, ..."
Nevýhody: "Breakfast served on board is awful. Always scrambled eggs, but I don't like scrambled eggs and they just give me more bread with jam. Flight attendants don't come when you push the attendant button. I always get thirsty on long haul flights because of the dry cabin air, but if you want to drink, go get it yourself. No matter how many times you push the button, they will never come. Entertainment system not good enough. Also they give you earphones instead of a headset and it often didn't work well"
New 737 and seats too confining
Nevýhody: "Allow business passenger to use front bathroom."
Nevýhody: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Výhody: "Very nice airplane and pleasant crew"
Výhody: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nevýhody: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Nevýhody: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Flight was on time."
Nevýhody: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Výhody: "Planes were on time and connections made."
Nevýhody: "One bag delayed as not put on flight and food could be better."
Výhody: "Customer care was super supportive"
Nevýhody: "Inflight sandwiches"
Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Výhody: "Crew was fantastic."
Nevýhody: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Výhody: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nevýhody: "If I knew how to recline my seat earlier. I did try several times"
Výhody: "Helpful and kind crew"
Nevýhody: "I wish there was WiFi"
Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Nevýhody: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Výhody: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nevýhody: "No downsides at all"
Nevýhody: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Výhody: "The constant smile conferred by flight attendants through the entire flight."
Nevýhody: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Výhody: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nevýhody: "Except for the man next to me - great!"
Výhody: "punctuality of boarding and flight time"
Nevýhody: "attitude of crew in business class: no sense of true hospitality"
Výhody: "Good flight, very attentive crew."
Výhody: "Good flight, arriving well on time."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nevýhody: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."
Výhody: "The attendants took great care of us. Super smooth flight."
Výhody: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Nevýhody: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Výhody: "Left ontime and service was excellent."
Nevýhody: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."
Výhody: "Very friendly staff"
Výhody: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nevýhody: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "Speed, crew, and reliability."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"
Výhody: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed the plane didn't have wifi / USB"
Nevýhody: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Výhody: "It was very comfortable"
Nevýhody: "The crew was great"
Nevýhody: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Výhody: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Nevýhody: "Only 1 drinks round on a 3h flight."