Nevýhody: "No toilet available at gate due to enhanced security measures when flying to the USA."
Výhody: "Best crew we’ve ever had."
Nevýhody: "Qatar website needs work"
Výhody: "Very pleasant and comfortable flight."
Výhody: "There are very friendly"
Nevýhody: "Just continue the better services"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Nevýhody: "No complains. Qatar has always been my preferred airline."
Výhody: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Nevýhody: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Výhody: "The crew very good and helpful"
Nevýhody: "The crew are well organised"
Výhody: "The Crew were excellent, friendly, professional and attentative."
Nevýhody: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Výhody: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Nevýhody: "I can't think of anything to make it better."
Výhody: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Nevýhody: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Výhody: "Foods were great."
Nevýhody: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Entertainment is very good"
Nevýhody: "boarding hall was very small, food was below average for Qatar Airways"
Výhody: "The food and the crew were excellent. Highly recommend the chicken massals"
Nevýhody: "The seats in economy class were a little too close for comfort"
Nevýhody: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Výhody: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Nevýhody: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."
Nevýhody: "going with RJ in the first leg"
Výhody: "Flight attendants are ok"
Nevýhody: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Výhody: "Foods, crew are accomodating and all sevice facility are very good"
Nevýhody: "Just update the movies regularly"
Výhody: "Food was better. Seating was comfortable."
Nevýhody: "The seats were cramped"
Výhody: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Výhody: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Výhody: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Nevýhody: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Nevýhody: "Should use 380 craft"
Výhody: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Výhody: "Great service. Great food. Solid entertainment."
Nevýhody: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"
Výhody: "Let's just say there was nothing I didn't like"
Nevýhody: "I have no comment"
Výhody: "Over all it was a good experience"
Nevýhody: "IEvery thing was fine."
Nevýhody: "It was all good"
Výhody: "Nothing at all"
Výhody: "Wonderful staff, service, food and comfort."
Nevýhody: "Luggage was lost"
Výhody: "Friendly staff not delayed excellent safe travel"
Výhody: "I was able to sit with my family - Our original seats were not together"
Nevýhody: "Food choice"
Výhody: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Výhody: "Todo estuvo prfecto"
Nevýhody: "La comida no es nada del otro mundo"
Výhody: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Výhody: "Everything was good ... we were on time .. no delay so .. perfect !"
Výhody: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Výhody: "Food came out 1 am melb time ,2 hours after departure ."
Nevýhody: "The customer service of your company is the worst."
Výhody: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Výhody: "The entertainment was great."
Výhody: "Best airline in the sky"
Výhody: "Punctual and clean with a friendly staff!"
Flight from USA to Dubai was comfortable. There is some serious miscommunication between the staff who does checkin and immigration staff in India. Air Suvidha rules are enforced here as a requirement by the Indian government and without it not allowed to board the flight. The Indian authorities don’t even bother to check it. Please update either side of aisle. Vegetarian food from Dubai to Bombay was not that great at all. It was cold and chewy. Dubai being a hub can provide better options. Staff is very good and took good care of passengers. Please appreciate their hard work.
Výhody: "Excellent crew, who make each person important."
Nevýhody: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."
Výhody: "All the service."
Výhody: "Some of the crew were friendly, certainly not all of them."
Nevýhody: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."
Nevýhody: "more organized boarding"
Výhody: "Cabin Air Pressure is amazing"
Výhody: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Nevýhody: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Výhody: "The seat was not comfortable and the food as well"
Výhody: "Flight crew & food"
Nevýhody: "Need avoid delay flight, it’s hard to catch connecting flight"
Výhody: "Leg room is spacious."
Nevýhody: "Overall good.."
Výhody: "The crew was efficient"
Nevýhody: "Live news broadcast"
Výhody: "Seats comfortable. Entertainment was extensive. Food was good!"
Nevýhody: "Landing was rough!"
Nevýhody: "Crews attitude"
Výhody: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Nevýhody: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
Nevýhody: "Other Crew woman"
Výhody: "The staff was very helpful in many ways."
Nevýhody: "The seats that I booked online were not available when I checked in for the flight."
Výhody: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Nevýhody: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Výhody: "The cabin crew are helpful. the in-flight entertainment is superb."
Nevýhody: "The selection of food, the seat is uncomfortable"
Výhody: "Every one was very friendly"
Výhody: "Service and food"
Nevýhody: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Výhody: "Service, food, beverages and entertainment are good with Emirates. Also boarding procedures are good."
Nevýhody: "Seats in Emirates keep getting smaller"
Výhody: "I was very pleased with the service and customer care the airlines displayed."
Výhody: "Attention to detail all the way"
Výhody: "There was good service in the flight"
Nevýhody: "From Dubai to London was very cold in the plane"
Výhody: "Almost $1400 value items were broken in my two fregile box/bag."
Výhody: "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."
Nevýhody: "Flight attendants were rude on the Washington to Dubai flight"
Výhody: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Výhody: "Loved the flight crew...very friendly and attentive. Also love the entertainment options."
Nevýhody: "Would love a little more legroom. Paid for high bandwidth wifi...pretty spotty service"
Výhody: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Nevýhody: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."
Výhody: "Bad food in flight back from dubai to dallas."
Výhody: "Just the check in"
Nevýhody: "was travelling with a 1 yr old. And it was really difficult. She was a bit sick. At one point she vomited and there was an attendant near us and granted that it was time for take off and no one can be standing up but after that she didn't even offered anything to clean up or ask us if everything is alright and she even had the look of disgust on her face while she was sitting down. All throughout the duration of the flight no one go for the extra mile to assist me as I was alone with a toddler. I have to ask for the bassinet 3x and it took them a long time. No one gave us the toddler meal which I ordered previously. I thought emirates was a better airline than qatar airways but I was gravely mistaken. Even China southern can do better than that. Horrible."
Nevýhody: "Crews were rude"
Výhody: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Nevýhody: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."
Výhody: "The plane was good and new. Larger plane and ride is a much more comfortable for the longer hauls. Overall good experience traveling."
Nevýhody: "Veggie food, especially Asian vegetarian was unpalatable for the longer flight. Kids pretty much starved to then eat at the Dubai airport later."
Nevýhody: "Had a tough time to get a replacement ticket."
Výhody: "Warm hospitality and excellent service during connecting flights."
Nevýhody: "Long time for boarding and staff is not clear on baggage policy"
Výhody: "I never took this fligh . I also hope I wasnt charged"
Nevýhody: "Slow cleanup after food service."
Nevýhody: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."
Nevýhody: "See above. Ended up on a shitty American Airlines flight instead."
Výhody: "food is really bad, people are not taking social distancing seriously"
Nevýhody: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "The Turkish crew is very attentive and nice."
Nevýhody: "Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese."
Výhody: "Short flight"
Nevýhody: "Being on time"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Food and service better than typical international carrier."
Nevýhody: "Nothing stands out - so basically no comment."
Výhody: "Probably best economy class service and amenities and timings."
Nevýhody: "2 hours delay for no good reason."
Výhody: "The staff were very welcoming and the seats were very comfortable"
Nevýhody: "Flight was a little delayed"
Nevýhody: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"
Výhody: "Flight was ok"
Nevýhody: "The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem."
Výhody: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Nevýhody: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Nevýhody: "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "The food is great, nice entertainment, we good travel essentials!"
Nevýhody: "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."
Výhody: "The food was delicious. I like how whenever there was turbulence, it was announced and we were instructed to put on our seat belts."
Nevýhody: "On my ticket, it said Philippine Airlines and there was no terminal mentioned. It's a good thing I didn't go to the Philippine Airlines terminal, which is in NAIA 2. I went to NAIA 1 because I checked the airport website beforehand. Once I was in the airport, people weren't sure if the flight mentioned in my ticket was the Turkish Airline flight because it said Philippine Airlines on my ticket. I also couldn't do an online check-in."
Výhody: "The food on board was better than average."
Nevýhody: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."
Výhody: "Awesome service, comfy business cabin!"
Nevýhody: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."
Výhody: "Great entertainment"
Nevýhody: "Not a lot of legs space"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Istanbul airport with shops and new food court area is excellent"
Nevýhody: "Newer fleet. Good service and entertainment system."
Výhody: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
Nevýhody: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
Nevýhody: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
Nevýhody: "flight canceled , i flew diff, airlines"
Výhody: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Nevýhody: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Crew demeanor Cleanliness of the cabin Boarding process"
Nevýhody: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Nevýhody: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"
Výhody: "20 min delay. Boarding took too much time"
Výhody: "This was the return flight I skipped base on the horrible customer service I received on the first leg of the flight."
Nevýhody: "The bording process, the customer service and attention."
Výhody: "Food, kit with slippers etc, movie choices, food"
Výhody: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Nevýhody: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Výhody: "The seats were comfortable and service was great. They have entertainment options, and working plugs so I could charge my laptop (I often end up with one that doesn't work on other airlines). Would definitely fly Turkish again."
Nevýhody: "I requested vegetarian meals, and they were all vegan. Not a big problem, but would have liked some butter for my dinner roll."
Výhody: "The food was the best I have ever had on any airlines Crew was professional and very attentive to passengers"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "I have traveled a lot during my life. The flight crew on this flight was the best I have ever seen."
Výhody: "I find the airline crew nice and accomodating. The food was fairly good compared to other airlines."
Nevýhody: "The seats are very tight and does not leave much comfort. This is of course economy but new fleet of other airlines have a slighty added leg comfort."
Výhody: "Great selection of movies. Really got a kick out of the Batman vs. Superman stuff! :)"
Nevýhody: "I was a bit tight in my seat, and when I went towards the back of the plane, I saw a number of people had a whole row to themselves. It would have been nice if the spacing was better so more of us could be less cramped."
Výhody: "on time performance for flight"
Nevýhody: "Cabin crew not very responsive on requests"
Výhody: "Crew was great and so was the seats’ comfort."
Nevýhody: "Honestly I didn’t find anything missing that any economy class passenger could get... I flew with Etihad before as well and I just love them..."
Výhody: "Not satisfied"
Nevýhody: "Need improvements"
Nevýhody: "Need improvements"
Výhody: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Nevýhody: "The crew could be more friendly , more personal"
Výhody: "The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!"
Výhody: "the headrests in the AUH-MAD leg"
Nevýhody: "the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip"
Výhody: "Seats were comfortable in economy and entertainment system was excellent."
Nevýhody: "Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each."
Výhody: "Overall satisfied.."
Výhody: "It got me from a to b"
Nevýhody: "I'm just not going to go with Etihad in the future."
Nevýhody: "Everything was great"
Výhody: "No hassle at airport check in. All good"
Výhody: "Service Cleanliness Food"
Nevýhody: "Toilet needed lotion moisturizers"
Výhody: "The flight attendant attending to seat Numbers 19 J, 19 H and 19K is especially nice. Not the coldly professional practiced niceness but warmly professional."
Výhody: "I like the food they are giving and crew are polite."
Výhody: "One of the best flights I've ever taken"
Nevýhody: "I had to check my hand carry sue to the weight of my bag. When I got my bag from baggage claim I noticed my zippers were opened slightly. When I inspected my bag I noticed that my vapor and my samsung S7 edge were both missing."
Výhody: "I did not like it"
Nevýhody: "Employees unfriendly and rude"
Nevýhody: "Even though I was in economy class, crew service can improve"
Výhody: "Decent movie selections."
Nevýhody: "Service is on par with American Airlines which I usually expect a little better with international airlines. Food overalll was terrible. They are not really offering any choices. Even I was first few to be served in the cabin, I was given paneer with rice without offering any options. I complained that how can they possibly run out of options already. They run to the front and got me a chicken meal and told me that was the last one they have. Haha, I totally believed him (not). The meal before landing we were served paneer again. Ugh! Plane is overall dated. They made everybody to fit and weigh the carry on before boarding. My carryon did not fit (although it was pretty standard size carry on) and was over their 7kg (15lbs) weight. I checked mine in since I did not check in any other luggage. But many people were forced check in and pay extra check in fee because they are already at their luggage allowance."
Výhody: "Was impressed with the entertainment, informative and comfortable"
Nevýhody: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Výhody: "The staff was very friendly and the food was very good"
Nevýhody: "The seats were very crammed"
Výhody: "It's in time"
Nevýhody: "Crew not helpful plus meals not enough when we ask for extra said don't have just one"
Výhody: "Professional crew. Looking good"
Výhody: "The movie options and food were good."
Nevýhody: "This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late."
Výhody: "flight on time easy custom clearance at Abu Dhabi"
Nevýhody: "food, perhaps could offer alternative for dinner."
Nevýhody: "Overall the flight was okay. What was disappointing was that our luggage didn't reach Prague at the same time. I have a meeting tomorrow and really wanted to take a bath upon arriving at the hotel. The problem is, all my clothes were in my luggage. Add to the fact that I have an early meeting tomorrow and I don't know what time my luggage will arrive."
Výhody: "Crew were great"
Nevýhody: "Very noisy with loads of kids, crying babies"
Nevýhody: "Not all my boarding passes were issued when I left my final location. I was told I wound get my final boarding pass at boarding. I then had to wait in a lone line at my final flight and nearly missed my flight."
Výhody: "The crew were good and accommodating, this was the only positive."
Nevýhody: "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."
Výhody: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Nevýhody: "Not much"
Nevýhody: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Výhody: "I was upgraded to business class, so the flight was smooth and amazing. This gesture was really a class act, I'm staying with Etihad for life!"
Nevýhody: "No dedicated bus or transport for first or business passengers!"
Výhody: "Very cramped seats"
Výhody: "No one help me from beginning to end. They provided foood only if you ask 5 times"
Nevýhody: "Lemo services"
Nevýhody: "TERRIBLE time management!! Missed the connecting flight by a few minutes and didn't get a connecting flight for 7 hours thereafter! There was absolutely time for us customers (who landed just 20 min later than expected) to make the connecting flight but we were told it was "too late" to board the other plane. This is extremely inconvenient! I got back to SFO 14 hours after the expected time! WHY don't you guys manage your connections better?? I am never flying Etihad again!"
Nevýhody: "On the flight to and from Abu Dhabi from DC, both planes had a mechanical problem with the toilet seats. The seats would not stay up, so they would come crashing down onto your spine as you were seated, which was painful. The only way to avoid this was to hold it back as you sat, which required you to twist around. This whole experience was uncomfortable and unsanitary. On the Abu Dhabi to DC flight, the toilet was self-flushing, as well. Except that it also malfunctioned and flushed every time before I stood up. This was an unnerving experience."
Výhody: "The sits we're very comfortable, the food was great and there was a flight attendant who was very friendly and very professional, her name was Giorgana from Rumania, I was impressed with how polite, and efficient she was , smiling to all the passengers and doing a great job."
Výhody: "The seats reclined in a better way giving more room. Crew were very happy, engaging and helpful to the Extra Mile when it came to kids and the older passengers. Always polite too."
Výhody: "Staff was accommodating and friendly."
Nevýhody: "Aircraft condition, smelly."
Nevýhody: "delayed for 16hrs in abu dhabi? who does that?! just ETIHAD AIRWAYS!"
Výhody: "The micro-suites in business class provided ample room and privacy for a good, long sleep. The 11 hour flight passed by so quickly."
Výhody: "Food is not bad. Should make desert a little bit more delish"
Nevýhody: "Service. Not being helpful. No one is going to help u out your luggage at the cabin. I have to ask help from the passenger. Crew are just staying at one corner and pretending to be busy"
Výhody: "Etihad's cabin crew were superb; very attentive and nothing too much trouble. Food and wines delicious, cabin immaculate, seat/bed very comfortable. A great flight on their fabulous A380."
Nevýhody: "The food wasn't as per standard of such an airline or any other for that matter...."
Výhody: "Flight attendants were very good."
Nevýhody: "Add more Telugu movies for flights from Hyderabad."
Výhody: "1 flight attendant was very friendly"
Nevýhody: "Check-in staff wasn't friendly - more like bossy Food was terrible No space in stowage Flight attendants were very rude and seemed to be angry with their job except 1. Seats were booked but did not get the seat because someone didn't want to move and staff said to ignore him. Families with small kids and old people did not get prioritised."
Výhody: "Delay weather, not their fault"
Výhody: "The efficiency of the whole process"
Nevýhody: "The cabin attendants need to be warmer and more friendly"
Výhody: "Good service"
Nevýhody: "Serve Warm food"
Nevýhody: "The toilets were filthy. The tv touch screens didn’t work"
Nevýhody: "Food must be better"
Výhody: "crew good. seat base was not soft nor comfortable."
Nevýhody: "have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself."
Výhody: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."
Výhody: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"
Výhody: "Land crew attention was polite and nice"
Nevýhody: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"
Výhody: "The food was good, seats were quite comfortable and the crew was awesome"
Nevýhody: "The entertainment was not that great"
Výhody: "Comfortable seat and fairly friendly crew"
Nevýhody: "Better reception and understanding at the airport. The staffs are not considerate."
Výhody: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Nevýhody: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."
Výhody: "The staff"
Nevýhody: "We were delayed for extremely long"
Výhody: "Loved the meals and the leg room"
Nevýhody: "The entertainment could have been better but overall was not too bad"
Výhody: "Everything was great."
Výhody: "I was a bit hesitant to fly Ethiopian Air for such a long flight (Dublin to LAX) however it turned out to be the best leg of multi-segment trip (all other flights were Aer Lingus or Delta and Ethiopian Air was far superior to both of those carriers). Flight attendants were friendly, the physical space was comfortable and spacious, the food was plentiful and delicious. Movies offered were relatively new and the IFE worked well. This flight is a continuation from Addis Ababa to LAX so when we boraded in Dublin most people were already onboard. It was a bit difficult to find space in the overhead bins but with a little rearranging of smaller packages by other passengers, we were able to fit our carry-ons in the overhead bin near our seats."
Výhody: "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Nevýhody: "Old airport that is uncomfortable with bad lounges that are not even worth going into."
Nevýhody: "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."
Výhody: "Good service in the plane"
Nevýhody: "In Lomé ground crew are horrible and asking for bribes including the supervisor."
Nevýhody: "No entertainment available. Rude flight attendants."
Nevýhody: "Old plane. Not comfortable for a relatively long flight"
Výhody: "Amazingly smooth flight and landing."
Nevýhody: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Nevýhody: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Výhody: "Comfortable, excellent service"
Nevýhody: "Nothing - everything was fine."
Výhody: "Awesome crew"
Nevýhody: "No electrical plugs"
Výhody: "Brand New Aircraft"
Nevýhody: "Everything was bad, very upset !"
Výhody: "Plenty of meal service quick boarding process"
Nevýhody: "Nothing in particular."
Výhody: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Nevýhody: "It took too long for d luggages to come out. Pls improve on it"
Nevýhody: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."
Výhody: "New plane."
Nevýhody: "Addis airport is always a mess. Security check takes 30 mins+, gates are changed without announcements and there are no display mentioning flight or destination at the gate. For the flight, food not great and service slow."
Nevýhody: "Staff didn't seem very efficient. Flight sat on runway for awhile and braking was very abrupt. Bags took too long at the dar airport."
Výhody: "I do like the cheerfulness of the flight crew. They are very attentive."
Nevýhody: "The water is doled out in small cups. Not enough!"
Výhody: "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"
Výhody: "New aircraft with automatic flushing toilets!"
Výhody: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
Výhody: "Service & Staff"
Nevýhody: "They don't need to translate everything into Ethiopian language. There isn't a single person flying from Addis to Malawi (or Malawi to Addis) who speaks Ethiopian, so it's a waste of everyone's time and interrupts the movie, sleep, and meal."
Výhody: "787 was comfortable"
Nevýhody: "Food was edible but no more. Flat angle beds I thought had been extinct, especially on a new 787"
Výhody: "Entertainment, comfort in flight"
Nevýhody: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."
Výhody: "Food and wine"
Výhody: "Most things were fine"
Nevýhody: "I don't like the 787 dreamlike at all: it is not built for pax like me who are taller than average. I can hardly remember an occasion when any of the cabin crew smiled."
Výhody: "Flight was delayed over two hours, because of shortage of aviation fule causing delay in fuelling aircraft"
Nevýhody: "Comfort level and food."
Výhody: "There was nothing specific on the positive side. Only the cost of the ticket was okay."
Nevýhody: "The plane looked pretty worn down. There was not a lot of Soap in the bathroom, which is a no-go for an international flight."
Nevýhody: "We were treated poorly at Kigali airport. Airport and Ethiopian Air staff provided horrible service. Completely unacceptable."
Výhody: "It's extremely convenient to be able to fly from Manila to Addis Ababa with only one short, 1-hour stop in Bangkok with no need to change planes. And from Addis there are flights leading to multiple African destinations. So nice not to have to make connecting flights first to Hong Kong or Singapore or Kuala Lumpur. It's a very convenient airline route. The plane was a new Dreamliner 787, the staff were professional and pleasant and the food was plentiful and pretty good."
Výhody: "I enjoyed my stay at the hotel. It was clean and the staff made sure to make every attempt to clean the room. They gave 2 bottles of water each day. The flight on Ethiopian Airlines was smooth, kind crew and clean airplane. Airport was well lighted and had big sighs."
Nevýhody: "This is what I didn't like, there guys there driving white cars or trucks that pretends to be taxi drivers. Don't use them. They are thieves and fake as hell. His name is Nasah, a guy from India, drives a white land cruiser. Please avoid them. Use the regular toyota cars that hat TAXI written on it."
Nevýhody: "Over 6 hours delay on the first leg of the trip and 20 hours delays on the second leg. All this with no communication/transparency about what was going on."
Nevýhody: "boarding announcements difficult to understand toilets not kept clean - not enough for size of plane stewards just OK - understaffed for a full 787 food mediocre - definitely better on other carriers to Africa spent 21 hrs in one plane from JRO to IAD in part caused by a 5 hr mechanical repair in Dublin pilot lead us to believe repair would be quick but it wasn't overall my worst international flight out of several dozen I will not fly Ethiopian Air again"