Výhody: "All the service."
Nevýhody: "more organized boarding"
Výhody: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Nevýhody: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Výhody: "Cabin Air Pressure is amazing"
Výhody: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Nevýhody: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Výhody: "The seat was not comfortable and the food as well"
Výhody: "I would like to see you distribute toothbrush kits in economy class, even if you do not consider 7-8 hour legs as long haul flights"
Nevýhody: "there were no toothbrush kits given out in economy class"
Výhody: "Flight crew & food"
Nevýhody: "Need avoid delay flight, it’s hard to catch connecting flight"
Výhody: "Food was great."
Nevýhody: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Výhody: "Leg room is spacious."
Nevýhody: "Overall good.."
Výhody: "The crew was efficient"
Nevýhody: "Live news broadcast"
Výhody: "The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!"
Nevýhody: "The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing."
Výhody: "Seats comfortable. Entertainment was extensive. Food was good!"
Nevýhody: "Landing was rough!"
Nevýhody: "Crews attitude"
Nevýhody: "Other Crew woman"
Nevýhody: "No one answered on telephone offered for flight change nor got answer on my mail that i send asking for further instructions to change a flight date. email@example.com"
Výhody: "The staff was very helpful in many ways."
Nevýhody: "The seats that I booked online were not available when I checked in for the flight."
Výhody: "Food is good . Service is good"
Nevýhody: "Airline appear to be harassing passengers with excessive overage charges. DXB is supposed to be a shoppers paradise. They are weighing dutyfree bags too along with cabin baggage. Eg: they charged me $56 for 2 kgs overage. I am very disappointed."
Výhody: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Nevýhody: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Výhody: "The cabin crew are helpful. the in-flight entertainment is superb."
Nevýhody: "The selection of food, the seat is uncomfortable"
Výhody: "Every one was very friendly"
Výhody: "Everything was perfect"
Nevýhody: "I ordered regular vegetarian meal and they served me Vegan meal! Also my flight from Chicago to Dubai on January 30 they didn’t offer me vegetarian meal coz they said I Didn’t select meal and they said they didn’t have extra Vegetarian meal!"
Výhody: "Service and food"
Nevýhody: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Výhody: "I was very pleased with the service and customer care the airlines displayed."
Výhody: "Attention to detail all the way"
Výhody: "There was good service in the flight"
Nevýhody: "From Dubai to London was very cold in the plane"
Výhody: "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."
Nevýhody: "Flight attendants were rude on the Washington to Dubai flight"
Výhody: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Výhody: "Flight staff was responsive and courteous."
Nevýhody: "Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff."
Nevýhody: "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"
Výhody: "I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff."
Nevýhody: "The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much."
Výhody: "Just the check in"
Nevýhody: "was travelling with a 1 yr old. And it was really difficult. She was a bit sick. At one point she vomited and there was an attendant near us and granted that it was time for take off and no one can be standing up but after that she didn't even offered anything to clean up or ask us if everything is alright and she even had the look of disgust on her face while she was sitting down. All throughout the duration of the flight no one go for the extra mile to assist me as I was alone with a toddler. I have to ask for the bassinet 3x and it took them a long time. No one gave us the toddler meal which I ordered previously. I thought emirates was a better airline than qatar airways but I was gravely mistaken. Even China southern can do better than that. Horrible."
Nevýhody: "Crews were rude"
Nevýhody: "We had selected row 47 for our seats and this seat allocation was confirmed on our itinerary. However, at check in time, the airline arbitrarily changed our seats to row 83 without even letting us know. This is unfair and wrong. Wheelchair was booked but not provided . I think this is because of your staff please check it . It seems that it was sold"
Výhody: "The way they receive and the way they take care of passangers"
Nevýhody: "The water served is not sufficient I felt that it would be more better to serve water bottles."
Výhody: "The plane was good and new. Larger plane and ride is a much more comfortable for the longer hauls. Overall good experience traveling."
Nevýhody: "Veggie food, especially Asian vegetarian was unpalatable for the longer flight. Kids pretty much starved to then eat at the Dubai airport later."
Výhody: "Warm hospitality and excellent service during connecting flights."
Výhody: "on borad crew Food entertainment plane"
Nevýhody: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"
Výhody: "I never took this fligh . I also hope I wasnt charged"
Nevýhody: "Slow cleanup after food service."
Would have been good if we left on time. I understand that some delays cannot be helped but there was also a delay of my flight going home to Manila. These delays made me worry about whether or not I will make it to my connecting flight or do I have to just keep running again?
I liked the aircraft crew the most. Foods could have been better with more options and snack for kids available.
The only thing that really bothered me was an obnoxiously loud and annoying child sitting next to her father, who had headsets on and made no attempt to discipline the child. I thought maybe the staff should have said something to him in a polite manner
The bathroom is not that good.. dirty.. the sink is not properly draining.. (all bathrooms - all flights- back&forth) . There was no toilet paper seat either going to DC. Crew is not picking up trays/trash right away. Once, we even brought our tray in the back. Food should be mix of western& middle east. middle east food is a bit too much for some passengers- too smelly, spicy,— The crew are nice though. Very helpful and friendly.
My plane tix did not come with lounge access
Výhody: "The 1-hour complimentary wifi."
Nevýhody: "Hope they had the immigration/arrival card on the airplane."
Výhody: "Very pleasant and comfortable flight."
Výhody: "There are very friendly"
Nevýhody: "Just continue the better services"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Nevýhody: "No complains. Qatar has always been my preferred airline."
Výhody: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Nevýhody: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Výhody: "The crew very good and helpful"
Nevýhody: "The crew are well organised"
Výhody: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Nevýhody: "I can't think of anything to make it better."
Výhody: "As efficient as ever"
Nevýhody: "The new Q suites in business are GREAT!"
Výhody: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Nevýhody: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Nevýhody: "just did not like the baggage policy for carry on"
Výhody: "Foods were great."
Nevýhody: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Výhody: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Entertainment is very good"
Nevýhody: "boarding hall was very small, food was below average for Qatar Airways"
Výhody: "Had always liked the airline and on board crew members"
Nevýhody: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."
Výhody: "Flight attendants are ok"
Nevýhody: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Výhody: "Foods, crew are accomodating and all sevice facility are very good"
Nevýhody: "Just update the movies regularly"
Výhody: "Food was better. Seating was comfortable."
Výhody: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Nevýhody: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"
Výhody: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Výhody: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Nevýhody: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Výhody: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Výhody: "Let's just say there was nothing I didn't like"
Nevýhody: "I have no comment"
Výhody: "Over all it was a good experience"
Nevýhody: "IEvery thing was fine."
Nevýhody: "It was all good"
Výhody: "Checkin was really quick, needed to have some facilities for the passengers who have more than 8hrs layover."
Nevýhody: "The crew was not efficient or always looking for shortcut. The specific person assigned never recommended or gave any information about the amenities available rather was waiting to be asked uneasily and was not polite at all. Need to be trained more effectively for such a 5 star airlines."
Výhody: "Nothing at all"
Výhody: "Wonderful staff, service, food and comfort."
Nevýhody: "Luggage was lost"
Výhody: "Friendly staff not delayed excellent safe travel"
Výhody: "I was able to sit with my family - Our original seats were not together"
Nevýhody: "Food choice"
Výhody: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Výhody: "Todo estuvo prfecto"
Nevýhody: "La comida no es nada del otro mundo"
Výhody: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Výhody: "Everything was good ... we were on time .. no delay so .. perfect !"
Výhody: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Výhody: "Food came out 1 am melb time ,2 hours after departure ."
Výhody: "The entertainment was great."
Výhody: "The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again."
Nevýhody: "Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea."
Nevýhody: "horrible dry croissant for breakfast"
Výhody: "Crew was amazing. Good food. Comfortable seats"
Nevýhody: "Music options along with the movies"
Výhody: "Crew was particularly lively and friendly. The chocolates were awesome"
Nevýhody: "No entertainment throughout"
Výhody: "Muy confortable, la amabilidad de los tripulantes"
Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Výhody: "On time. Check in was very easy."
Nevýhody: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"
Výhody: "Leg room always an issue. Crew really great."
Nevýhody: "Gluten free option"
Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Nevýhody: "The connection time was too long"
Výhody: "Cabin cleanliness isgood"
Nevýhody: "Food is bad"
Výhody: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Nevýhody: "No entertainment but short flight"
Nevýhody: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."
Výhody: "The lovely nice stewardess and Crew kindness."
Nevýhody: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."
Výhody: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Nevýhody: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."
Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Výhody: "Arrived safe"
Nevýhody: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."
Výhody: "choice of movies were very bad"
Výhody: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Nevýhody: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."
Výhody: "All good with this 1:20 min flight."
Nevýhody: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."
Výhody: "Very professional!"
Výhody: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Nevýhody: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Výhody: "Crew was courteous."
Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Výhody: "Friendly service, superfast check-in"
Nevýhody: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"
Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."
Výhody: "Everything ran like clockwork"
Výhody: "Excellent customer service, and on time flight"
Výhody: "Flight was not full and I was able to have several seats to spread out"
Výhody: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Nevýhody: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."
Nevýhody: "People who handle Swiss"
Výhody: "Great kosher food! Very kind attendants."
Nevýhody: "not enough foot room."
Výhody: "A very short flight."
Nevýhody: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"
Výhody: "Friendly crew. Good food and entertainment. Comfortable seats."
Nevýhody: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Výhody: "Good service, efficient, professional"
Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"
Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"
Výhody: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."
Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"
Výhody: "That is wasn't crowded"
Nevýhody: "That I had a 5 hour delay and I was t informed about it earlier"
Výhody: "Friendly service. Very attentive crew,"
Nevýhody: "Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space."
Výhody: "very short flight but good and timely. nothing bad to say!"
Výhody: "Although it was a quick flight they bought around snacks and drinks!"
Nevýhody: "More space would be nice but I guess you can't ask for too much on flights these days."
I had bought a ticket with two checked bags but when I did the check in they made me pay for the second bag saying it wasn’t included in the ticket. Plus, I had asked for vegetarian food when buying the ticket and they didn’t gave me special food. Don’t know if it is eDreams fault or Turkish Airlines.
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Food and service better than typical international carrier."
Nevýhody: "Nothing stands out - so basically no comment."
Výhody: "The plane :)"
Nevýhody: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"
Výhody: "Service was excellent"
Výhody: "Food, leg room and entertainment options, plus the service"
Výhody: "Excellent service, flight attendants are very kind, answered questions, very caring to seniors and children (couple seniors next to me and a little kid in front of my seat). Good are good and always provide variety of drinking. Smooth and punctuated flight. Thanks for your excellent service!"
Nevýhody: "Nothing I do not like. I will take trips with your airlines in future when having s chance."
Výhody: "Flight was ok"
Nevýhody: "The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem."
Výhody: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Nevýhody: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Výhody: "Good service and in flight entertainment; excellent prices on tickets."
Nevýhody: "Disorganized boarding process Scheduled departure time should be earlier; otherwise, long wait at airport."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "The food is great, nice entertainment, we good travel essentials!"
Nevýhody: "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."
Výhody: "Friendly and attentive staff. Timely take of."
Nevýhody: "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."
Výhody: "The food was delicious. I like how whenever there was turbulence, it was announced and we were instructed to put on our seat belts."
Nevýhody: "On my ticket, it said Philippine Airlines and there was no terminal mentioned. It's a good thing I didn't go to the Philippine Airlines terminal, which is in NAIA 2. I went to NAIA 1 because I checked the airport website beforehand. Once I was in the airport, people weren't sure if the flight mentioned in my ticket was the Turkish Airline flight because it said Philippine Airlines on my ticket. I also couldn't do an online check-in."
Výhody: "The food on board was better than average."
Nevýhody: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."
Výhody: "Awesome service, comfy business cabin!"
Nevýhody: "Boarding in Istanbul and Tel Aviv was chaotic, no business class boarding. Checking laptop in Istanbul was inconvenient. Lounge Istanbul was awesome however way too crowded to fully take advantage of it. Also should control people and what they takfor food. The lines were long and people would literally pile their plates with massive amounts of food, take it to their seat then leave it. Fix the lockers and add more, they are a wonderful asset but I was not able to take advantage of. Consider limiting access to manage crowds."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Nevýhody: "Change fee was $1100.00 (that is eleven hundred dollars) for the return trip"
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Nevýhody: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."
Nevýhody: "They did not send the walker we brought with our group. It never left Istanbul and as a result one of our group members was severely injured!"
Nevýhody: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
Výhody: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Nevýhody: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Nevýhody: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."
Výhody: "Crew demeanor Cleanliness of the cabin Boarding process"
Nevýhody: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Výhody: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Nevýhody: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."
Výhody: "the crew was nice"
Nevýhody: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
Výhody: "Good service. Food was very good. Roomy seats and very good in flight entertainment system. Made the 12 hour flight very comfortable."
Výhody: "The seats were comfortable and service was great. They have entertainment options, and working plugs so I could charge my laptop (I often end up with one that doesn't work on other airlines). Would definitely fly Turkish again."
Nevýhody: "I requested vegetarian meals, and they were all vegan. Not a big problem, but would have liked some butter for my dinner roll."
Výhody: "The food was the best I have ever had on any airlines Crew was professional and very attentive to passengers"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Service was awesome top to bottom"
Nevýhody: "The business class cabin was hot on both flights. That seemed to be a common complaint among the passengers we talked to. The Economy cabin seemed to be set quite a bit cooler."
Výhody: "The company gave us a hotel for the layover."
Nevýhody: "Seats uncomfortable"
Výhody: "I like the food and the service plus the entertainment on the Telvision"
Nevýhody: "The seat was hard for a long trip"
Výhody: "Cabin crew was courteous though they couldn't fix the issues."
Nevýhody: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."
Výhody: "I find the airline crew nice and accomodating. The food was fairly good compared to other airlines."
Nevýhody: "The seats are very tight and does not leave much comfort. This is of course economy but new fleet of other airlines have a slighty added leg comfort."
Výhody: "on time performance for flight"
Nevýhody: "Cabin crew not very responsive on requests"
Nevýhody: "The food was just ok."
Výhody: "I fly all over the world and this was the best flight I have had for a very long time - courteous, friendly comfortable"
Nevýhody: "Nothing really"
Výhody: "Not satisfied"
Nevýhody: "Need improvements"
Nevýhody: "Need improvements"
Výhody: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Nevýhody: "The crew could be more friendly , more personal"
Výhody: "The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!"
Výhody: "the headrests in the AUH-MAD leg"
Nevýhody: "the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip"
Výhody: "Seats were comfortable in economy and entertainment system was excellent."
Nevýhody: "Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each."
Výhody: "Overall satisfied.."
Výhody: "It got me from a to b"
Nevýhody: "I'm just not going to go with Etihad in the future."
Nevýhody: "Everything was great"
Výhody: "No hassle at airport check in. All good"
Výhody: "Service Cleanliness Food"
Nevýhody: "Toilet needed lotion moisturizers"
Výhody: "The flight attendant attending to seat Numbers 19 J, 19 H and 19K is especially nice. Not the coldly professional practiced niceness but warmly professional."
Výhody: "I like the food they are giving and crew are polite."
Výhody: "One of the best flights I've ever taken"
Nevýhody: "I had to check my hand carry sue to the weight of my bag. When I got my bag from baggage claim I noticed my zippers were opened slightly. When I inspected my bag I noticed that my vapor and my samsung S7 edge were both missing."
Výhody: "I did not like it"
Nevýhody: "Employees unfriendly and rude"
Nevýhody: "Even though I was in economy class, crew service can improve"
Výhody: "Decent movie selections."
Nevýhody: "Service is on par with American Airlines which I usually expect a little better with international airlines. Food overalll was terrible. They are not really offering any choices. Even I was first few to be served in the cabin, I was given paneer with rice without offering any options. I complained that how can they possibly run out of options already. They run to the front and got me a chicken meal and told me that was the last one they have. Haha, I totally believed him (not). The meal before landing we were served paneer again. Ugh! Plane is overall dated. They made everybody to fit and weigh the carry on before boarding. My carryon did not fit (although it was pretty standard size carry on) and was over their 7kg (15lbs) weight. I checked mine in since I did not check in any other luggage. But many people were forced check in and pay extra check in fee because they are already at their luggage allowance."
Výhody: "Was impressed with the entertainment, informative and comfortable"
Nevýhody: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."
Výhody: "The staff was very friendly and the food was very good"
Nevýhody: "The seats were very crammed"
Výhody: "It's in time"
Nevýhody: "Crew not helpful plus meals not enough when we ask for extra said don't have just one"
Výhody: "Professional crew. Looking good"
Výhody: "The movie options and food were good."
Nevýhody: "This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late."
Výhody: "flight on time easy custom clearance at Abu Dhabi"
Nevýhody: "food, perhaps could offer alternative for dinner."
Nevýhody: "Overall the flight was okay. What was disappointing was that our luggage didn't reach Prague at the same time. I have a meeting tomorrow and really wanted to take a bath upon arriving at the hotel. The problem is, all my clothes were in my luggage. Add to the fact that I have an early meeting tomorrow and I don't know what time my luggage will arrive."
Výhody: "Crew were great"
Nevýhody: "Very noisy with loads of kids, crying babies"
Nevýhody: "Not all my boarding passes were issued when I left my final location. I was told I wound get my final boarding pass at boarding. I then had to wait in a lone line at my final flight and nearly missed my flight."
Výhody: "The crew were good and accommodating, this was the only positive."
Nevýhody: "the Food is the worst ever, i had better experience on an economy class with a budget airliner. on the 4 sectors i had with Etihad, it was breakfast menu no matter what time it was and it was the same choices which had to do with a form of eggs. i opted not to be served. the plane is old, seat is not functioning well, entertainment screen was not touch and had to be operated with the remote which was not working. really it was a huge disappointment. may be Etihad reserve their good stuff for the European and American sectors. I will never fly Etihad business unless I have no choice."
Výhody: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Nevýhody: "Not much"
Nevýhody: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Výhody: "I was upgraded to business class, so the flight was smooth and amazing. This gesture was really a class act, I'm staying with Etihad for life!"
Nevýhody: "No dedicated bus or transport for first or business passengers!"
Výhody: "Very cramped seats"
Výhody: "No one help me from beginning to end. They provided foood only if you ask 5 times"
Nevýhody: "Lemo services"
Nevýhody: "TERRIBLE time management!! Missed the connecting flight by a few minutes and didn't get a connecting flight for 7 hours thereafter! There was absolutely time for us customers (who landed just 20 min later than expected) to make the connecting flight but we were told it was "too late" to board the other plane. This is extremely inconvenient! I got back to SFO 14 hours after the expected time! WHY don't you guys manage your connections better?? I am never flying Etihad again!"
Nevýhody: "On the flight to and from Abu Dhabi from DC, both planes had a mechanical problem with the toilet seats. The seats would not stay up, so they would come crashing down onto your spine as you were seated, which was painful. The only way to avoid this was to hold it back as you sat, which required you to twist around. This whole experience was uncomfortable and unsanitary. On the Abu Dhabi to DC flight, the toilet was self-flushing, as well. Except that it also malfunctioned and flushed every time before I stood up. This was an unnerving experience."
Výhody: "It is a good idea to provide a bus service and boarding in Dubai for fly from Abu Dhabi."
Nevýhody: "Unprofessional staff. No lines, but crowd of customers pushing to go first to the counter. Third world country type of experience."
Výhody: "The sits we're very comfortable, the food was great and there was a flight attendant who was very friendly and very professional, her name was Giorgana from Rumania, I was impressed with how polite, and efficient she was , smiling to all the passengers and doing a great job."
Výhody: "The seats reclined in a better way giving more room. Crew were very happy, engaging and helpful to the Extra Mile when it came to kids and the older passengers. Always polite too."
Výhody: "Staff was accommodating and friendly."
Nevýhody: "Aircraft condition, smelly."
Nevýhody: "delayed for 16hrs in abu dhabi? who does that?! just ETIHAD AIRWAYS!"
Výhody: "The micro-suites in business class provided ample room and privacy for a good, long sleep. The 11 hour flight passed by so quickly."
Výhody: "Food is not bad. Should make desert a little bit more delish"
Nevýhody: "Service. Not being helpful. No one is going to help u out your luggage at the cabin. I have to ask help from the passenger. Crew are just staying at one corner and pretending to be busy"
Výhody: "Etihad's cabin crew were superb; very attentive and nothing too much trouble. Food and wines delicious, cabin immaculate, seat/bed very comfortable. A great flight on their fabulous A380."
Nevýhody: "The food wasn't as per standard of such an airline or any other for that matter...."
Výhody: "Flight attendants were very good."
Nevýhody: "Add more Telugu movies for flights from Hyderabad."
Výhody: "1 flight attendant was very friendly"
Nevýhody: "Check-in staff wasn't friendly - more like bossy Food was terrible No space in stowage Flight attendants were very rude and seemed to be angry with their job except 1. Seats were booked but did not get the seat because someone didn't want to move and staff said to ignore him. Families with small kids and old people did not get prioritised."