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Nevýhody: "could not be delayed"

Nevýhody: "I missed my flight because my previous flight was delayed 2.5 hrs"

Nevýhody: "One hour delay"

Výhody: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nevýhody: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Nevýhody: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Výhody: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nevýhody: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Výhody: "I canceled the flight 6 weeks ago, no refund issued."
Nevýhody: "I canceled the flight 6 weeks ago, no refund issued."

Výhody: "Boarding was quick and we arrived on time."
Nevýhody: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Výhody: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Nevýhody: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Výhody: "What to like? The rudness? The delays? Or the fights on board!!!"
Nevýhody: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Nevýhody: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Nevýhody: "flight delayed by more than 1 hour"

Nevýhody: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Výhody: "Clean enough"
Nevýhody: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Výhody: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nevýhody: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Výhody: "Flight Attendants very good"
Nevýhody: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Výhody: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Nevýhody: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Výhody: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Nevýhody: "Serive to pay extra luggage very very slow"

Výhody: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Nevýhody: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Nevýhody: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Nevýhody: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Výhody: "Crew, polite and friendly"
Nevýhody: "delay of more than 6 hours and incorrect information"

Výhody: "Easy to book on phone no problems getting boarding passes etc."
Nevýhody: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Výhody: "Every thing."

Výhody: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nevýhody: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Nevýhody: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Výhody: "Flight on time . Attentive crew . Good price ."
Nevýhody: "Lack of leg room ."

Nevýhody: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Výhody: "Arrived early to destination"
Nevýhody: "Lack of entertainment also limited drinks"

Výhody: "The flight was punctual"
Nevýhody: "I got charged twice for luggage and couldn't get a refund"

Nevýhody: "Rude crew, not organised work , not enough space for legs"

Nevýhody: "I had to make my own way home from Manchester.. plane diverted due weather."

Výhody: "Leg room and reclining"
Nevýhody: "Nothing"

Výhody: "free breakfast great staff"

Výhody: "Free drinks, cheap flight and fairly comfortable!"
Nevýhody: "No allocated seat."

Výhody: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Nevýhody: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Výhody: "Everything was awesome!!! I am going to buy only from you my next flights."

Výhody: "nothing"
Nevýhody: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Výhody: "Food"
Nevýhody: "Space to sit, especially when seated in the middle"

Výhody: "Can't say that I liked anything at all."
Nevýhody: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Výhody: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nevýhody: "Seats rather narrow"

Výhody: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Nevýhody: "No online check-in. 1 hour waiting for nothing."

Výhody: "First time flying with them. Strongly recommended!"

Výhody: "The service was OK, we flew on time and the flight itself was pleasant."
Nevýhody: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Výhody: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Nevýhody: "Not applicable"

Výhody: "Efficient. On time."
Nevýhody: "Water, courtesy of the airline. More space, of course."

Nevýhody: "Nicer behaviour from crew, smile is easy."

Nevýhody: "Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!"

Výhody: "Nothing"
Nevýhody: "Everything"

Výhody: "They crew was okay, more polite than my previous flight."
Nevýhody: "Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock."

Nevýhody: "There were no real vegetarian options from hot and cold food menu for both adults and children"

Nevýhody: "The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever"

Výhody: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Nevýhody: "The coffee wasn’t free."

Výhody: "Great cost, left and arrived about on time, super nice staff"
Nevýhody: "Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time."

Výhody: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Nevýhody: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"

Nevýhody: "Big delay, poor information from staff."

Výhody: "All"
Nevýhody: "Nothing"

Nevýhody: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"

Výhody: "Nothing"
Nevýhody: "unorganised deaprture @ barcelona airport where everyone was allowed to board at the same time. Also our flight way delayed but Vueling did not text anyone on our flight to inform us."

Výhody: "Crew was nice and friendly"
Nevýhody: "Boarding took place in a separate area of the airport, no access to shops. Flight was delayed, we arrived an hour late at our destination."

Výhody: "Comfy seats, plenty of legroom"
Nevýhody: "Took forever to board"

Výhody: "crew excellent and after much discussion they performed miracles"
Nevýhody: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."

Výhody: "...and don’t really do that in a way helpful to the passenger! I couldn’t get my boarding passes from Vueling’s website, as the login details as required by Vueling, are actually those used by who “bought” the ticket - some random email used by Kayak / Lastminute.com, and not mine! Crazy! Moreover, the whole business processes that Vieling use are just dijointed. even getting help I still never received by boarding passes via email."
Nevýhody: "Worse, Vueling charge you, on checking, to “choose seats” with no obvious way of not paying for them! I’m sure here was a link somewhere - but could I see it?! Nope! that and my suitcases, and I had paid over €100 extra on top of my initial flight cost. BA or Easyjet next time!"

Nevýhody: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."

Nevýhody: "Didn’t get there yet"

Výhody: "Muy bueno y tranquilo el viaje"

Výhody: "I was super tired and fell sound asleep before we even took off. When I woke up they were providing beverage service and the attendant was so sweet and quietly asked if I felt okay. I found that to be so sweet and like they were genuinely concerned."

Výhody: "The crew, very friendly and helpful"
Nevýhody: "Seats are narrow and sometimes broken. Cleanliness needs to be improved"

Výhody: "cost"

Nevýhody: "Delay Cramped"

Výhody: "The fly was delayed 45min. The spaces between seats are to small I ask for a soft bread sandwich and the staff tell me is assigned for another customer and i need to choose another one Overall was ok"

Nevýhody: "The luggage did not arrive. The said the luggage left in Barcelona. I don't have anything and fill very disappointed about my trip. Never ever will be using Vueling again !"

Výhody: "Stewardess great and so too wheelchair provider"
Nevýhody: "Charging possible only in first three riws"

Nevýhody: "they left my lugage the delayed the flight for 2 hours, terrible services"

Nevýhody: "Flights were delayed"

Nevýhody: "Good"

Výhody: "Main door closed 10 minutes early; fast luggage retrieval in Prague"

Výhody: "Did not communications belligerent passenger"
Nevýhody: "Small sears cattle car"

Výhody: "Boarding went quick after passport control went very slow"
Nevýhody: "Would prefer complimentary cup of water"

Výhody: "Fast boarding"
Nevýhody: "Had to pay for the luggage."

Nevýhody: "Luggage fee 35€! For first bag! Not included in ticket price was quite deceiving."

Výhody: "Baggage drop and boarding was a breeze"
Nevýhody: "Everything was good!"

Nevýhody: "The most rude people I have seen in all my life. I hope the Conpany could fire all of them."

Výhody: "Boarding"

Nevýhody: "They losed our laggage"

Výhody: "AIR EUROPE IS A GOOD AVIATION COMPANY, I DON'T HAVE NOTHING TO COMPLAIN"

Výhody: "The attendants were friendly and helpful. Definitely would fly with them again!"

Nevýhody: "Money, chargers, and adapters were stolen from my bag. I will never fly vueling again. The worst airline ever."

Výhody: "Everything but the delay"
Nevýhody: "The big delay"

Výhody: "ALL BUT THE MILD DELAY"
Nevýhody: "THE MILD DELAY."

Nevýhody: "I didn't like anything about the song"

Nevýhody: "Long delays Very little place in the plane"

Výhody: "Luggage arrived on the carousel very quickly"

Výhody: "Great service all around. Ver pleasant experience for approx. $100 round trip."
Nevýhody: "None."

Výhody: "Check in was easy in Barcelona but the overall experience was strange."
Nevýhody: "We were put on a bus and transported across the airfield to catch the plane. It was a rather long bus ride and we were standing and the bus was quite full. It was warm there with all the people standing close to each other and the bus ride was long."

Výhody: "I didn’t die in a fiery crash."
Nevýhody: "Everything"

Nevýhody: "The flight was okay but 40 minutes late due to issues at Hamburg Airport. I.e. the problem was not with the actual flight or with Ryanair."

Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"

Nevýhody: "Ryanair pricing / baggage is so rapacious but it does keep ticket prices down...."

Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."

Nevýhody: "Ice is not carried on flights by RyanAir"

Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."

Výhody: "Seat was all sticky and I had to clean it"

Výhody: "Pleasant cabin crew"
Nevýhody: "Everything! A lot to improve"

Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"

Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."

Výhody: "On time and quick boarding, arrived before schedule and no issues with flight"
Nevýhody: "Some passengers very noisy and shouting throughout flight but not the airlines fault"

Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "N/A"

Nevýhody: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."

Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."

Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"

Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."

Výhody: "A1"

Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."

Výhody: "Nothing"
Nevýhody: "Seating uncomfortable, don’t even serve water, charge money to check in 3 days early and for some strange reason they charged 100€ for standard carry ones manufactured by Samsonite for international travel because it didn’t fit in their standard cubby ... the same carry ones they allowed from London to Stansted became a tad too big on return . They remind me of US traffic police that start giving tickets on tiny issues st the end of the month to make their quota . Also many people in the line had bags exactly our size"

Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."

Nevýhody: "Delayed at Stansted due to Donald Trump"

Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."

Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"

Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."

Výhody: "The crew didn’t allow a very visibly drunk passenger on board which was good. We were concerned about him coming on the plane so were very pleased they didn’t allow him to board."
Nevýhody: "The plane was delayed and when we did board it was very clear that absolutely no cleaning had taken place. Appreciate the effort not to be any later than we were but not nice to get to a seat with crisps and malteasers everywhere."

Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."

Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"

Výhody: "Nothing"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."

Výhody: "Cheap prices"
Nevýhody: "Uncomfortable"

Výhody: "Nothing"
Nevýhody: "Everything The worst travel experience in my life"

Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"

Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"

Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"

Nevýhody: "Flight was delayed."

Nevýhody: "Having to pay extra for everything!"

Výhody: "Qick boarding"
Nevýhody: "Loud German passengers talked loudy amd ywlled to each other over three rows for the entire flight."

Nevýhody: "Staff at the check-in desk was rude and condescending."

Výhody: "When we took off the plane stayed to hot"

Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."

Výhody: "Nothing"
Nevýhody: "They charged a 62 euro for check in at the airport when they never informed me that I was supposed to check in online"

Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."

Nevýhody: "Boarding was late and slow"

Výhody: "Ease of being all done online check.in . Seats . Loved the crew the friendliness. The seat comfort and space ."
Nevýhody: "The allowing of drunk passengers on return rude loud quite scary . Crew dealt with them very professionally"

Nevýhody: "They made me go through a lot of runaround -- three different lines -- to get a boarding pass and I had to pay £15 for it."

Výhody: "Too small of seats"

Výhody: "Nothing"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."

Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"

Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."

Nevýhody: "Don't even get water on flight pretty cheap"