Výhody: "friendly staff"
Nevýhody: "encouraging passengers to do more social distancing at gates"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Better seats clean bathroom"
Výhody: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Nevýhody: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Nevýhody: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
Výhody: "-Flight staff -Flight entertainment"
Nevýhody: "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"
Výhody: "Everything else but seats."
Nevýhody: "Seats are very small and there is not much room even though I am only 5.4 and 140 pound."
Nevýhody: "Hate Anadolujet"
Nevýhody: "Boarding is poorly done at Lahore. Business class passengers should have a separate line. They should have better announcement system for boarding. Boarding becomes chaos when agents aren’t able to properly board the passengers."
Nevýhody: "Lack of communication and unfriendly crew."
Výhody: "Typical short business class. Quality was still nice. Room to spread out and crew was accommodating"
Nevýhody: "No priority boarding for business. And still no beverage service before take off (alcohol)."
Výhody: "The crew is very nice and try to make the flight experience easier."
Nevýhody: "They lost my luggage, and this is not the first time either"
Výhody: "The food and entertainment was good. The crew was very nice."
Nevýhody: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."
Nevýhody: "The flight was cancelled and I still didnt receive my refund."
Výhody: "13 hours went by fast enough."
Výhody: "I have travelled internationally many times and this was my worst flight to date."
Nevýhody: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."
Výhody: "Amazing service and food/drinks! Tons of movies. Overnight sleeping kit included."
Výhody: "Turkish airlines is better than all airlines I have used."
Nevýhody: "The entertainment system could be more user friendly. Navigating the movies could be better. I'm not complaining, however. All in all, Tk is very good."
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "Dealy my flight"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "late departed ,no food,"
Výhody: "Lots of room on the plane, light meals but good, helpful service"
Nevýhody: "No vegan or even vegetarian meals. Very disappointing"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
Nevýhody: "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Everything was great."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Good food, nice crew, great entertainment system, and an overall fantastic value."
Výhody: "The best flight ever!"
Výhody: "Everything from the greeting received upon entering the plane to the overall service for the entire flight was quite excellent and wonderful. A really nice perk was the kit given to all the passengers in economy class with slippers, toothpaste, toothbrush, lip cream, and eye mask - no airline does this anymore and it is to be commended. The food on both legs of my flight (New York to Istanbul to Nice and the return) was actually very good -- this was the second time I've flown on Turkish Airlines and I look forward to flying again."
Výhody: "Everything, Turkish is great."
Nevýhody: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Výhody: "Food and service"
Nevýhody: "comfort seat, and narrowness"
Výhody: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nevýhody: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Nevýhody: "Did not update food preferences after the flight was changed due to cancellation by Turkish airlines"
Výhody: "The crew was much nicer and attentive."
Nevýhody: "Thessaloniki airport needs an upgrade badly"
Nevýhody: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."
Nevýhody: "old plane . . . showing wear and tear. no wifi"
I liked the entertainment. But the snacks could have been better. Definitely need More choices to choose from.
Delta baggage agents in SJU were 20 minutes late to their post - 5:20am causing departing passengers to overflow - Feb 15, 2022
Always friendly and nice. Airplanes in great shape
No wifi and tv didnt work so couldnt watch movies
Almost 6 hours delayed due to a broken plane. 2 hours inside the plane waiting without food or beverages. Lost my first night in NYC.
Výhody: "I had a safe flight and enjoyed the movies available to me."
Nevýhody: "Better care of luggage and better customer service"
Výhody: "Everything was great. Seats, service, flight, crew."
Výhody: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
Nevýhody: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
Výhody: "Fast service and precise timing"
Výhody: "Great comfortable seats"
Nevýhody: "Crowds in airport"
Výhody: "Comfort is excellent"
Nevýhody: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Výhody: "Clean plane. On time"
Nevýhody: "They have to improve the boarding process a bit."
Výhody: "Smooth ride"
Výhody: "Flights were both timely"
Nevýhody: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Výhody: "Amazing service from crew"
Výhody: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Výhody: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Nevýhody: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Nevýhody: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Nevýhody: "Bigger personal space"
Nevýhody: "No room to move very cramped"
Výhody: "Excelent flight excelent service.."
Nevýhody: "The entrance in the gate to the plane always disorganized"
Výhody: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
Nevýhody: "Entertainment system wasn’t working"
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "I like the fact that entertainment and technology is always good."
Nevýhody: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "Service was great, crew was responsive, snacks were good per usual."
Nevýhody: "The AC was blasting at an all time high, felt frozen to my seat, even asked for a blanket but “ they didn’t have any more “, had to tuck in my arms into my layered shirt. this was a morning flight and no breakfast was served ... they didn’t even have food available for purchase."
Nevýhody: "Flight delay 5+ hours poor Service"
Nevýhody: "The bulkhead sears had no electrical outlet"
Nevýhody: "Cancel my flight at 7:50 am to 1:50pm"
Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
Nevýhody: "Liked everything."
Výhody: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Nevýhody: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Výhody: "In flight entertainment interface and options were great!"
Nevýhody: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Nevýhody: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Výhody: "I found the seating to be to cramped on such a long flight. The person in front of me reclined back and the distance between my knees and his seat was just about an inch. I'm not s big guy on height or weight so I was quite uncomfortable. Other then that everything was great."
Nevýhody: "Cramped seating"
Nevýhody: "Headphones suck"
Výhody: "The plane was surprisingly comfortable. The seats had USB ports. The touch screens were clear and responsive. Most importantly, the service of the flight attendants was excellent. I was quite happy."
Výhody: "Great service, a lot of food, good entertainment"
Nevýhody: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."
The flight from Rome to Ams was delayed. The flight from AMS to Moscow was missed. - We spent 2h in a linewaiting for the service desk to rebook the tickets - Then, we spend more than an hour to get the hotel - Then waiting for the shuttle another 30 minutes Unexpectedly poor and slow service. The next working day is ruined with the flight in the middle
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
Výhody: "Terrific hot breakfast in bus. class"
Nevýhody: "Window did not darken like the others."
Nevýhody: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Výhody: "Usual faultless KLM experience"
Výhody: "Staff were professional and polite."
Nevýhody: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Výhody: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Výhody: "KLM STAFF WERE VERY PROFESSIONAL"
Nevýhody: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Výhody: "Excellent crew, good food & movie selection."
Výhody: "The crew were excellent and seats were comfy."
Nevýhody: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Výhody: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Výhody: "The crew was amazing, flight on schedule and good entertainment."
Nevýhody: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Výhody: "Very friendly crew and on time with no problems."
Výhody: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nevýhody: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Nevýhody: "Lost all our bags so couldn’t ski"
Výhody: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Výhody: "Friendly and efficient crew. Flights were on time if not even early."
Nevýhody: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Crew where awesone and the choice of entertainment was fantastic"
Nevýhody: "Seats way to close together"
Výhody: "Crew was excellent -kind nice and very attentive"
Nevýhody: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Výhody: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Výhody: "Restrooms clean, decent food and drink, nice cabin crew."
Nevýhody: "No complaints"
Výhody: "Everything was clean and well organized."
Nevýhody: "The flight was delayed 1 1/2 hours."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Arrived early!"
Nevýhody: "Boarding seemed disorganized."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Sound was broken on my TV set!"
Nevýhody: "Called stewardess twice to assist. No response!"
Výhody: "Left ontime and service was excellent."
Výhody: "Absolutely nothing!"
Nevýhody: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Výhody: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Nevýhody: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Helpful and smiling cabin crew."
Výhody: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Nevýhody: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "Easy airport business"
Výhody: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Nevýhody: "No complaints."
Výhody: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Nevýhody: "I missed my flight because of MU"
Nevýhody: "seats on Jet air flight are very uncomfortable"
Výhody: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Výhody: "Captain was updating us with the delay status."
Nevýhody: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Výhody: "Great food and movies."
Nevýhody: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."
Upon purchasing the ticket, it stated that, checked bags would be $30 each, so I expected to pay only $30 for my second bag, being as my first checked bag came with the price of the ticket….instead, I was charged $75 for my second bag and not $30, like the price I saw… :-( very disappointing.. I was tricked.,.
Nice,elegant,smooth,team had a pride with their work. My Favorite Airline.
Výhody: "Feel like reacist Company"
Nevýhody: "I didnt like the treatment of the crew."
Výhody: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Výhody: "Good aircraft, good service, on time, eventless"
Nevýhody: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Výhody: "The crew was great"
Nevýhody: "1-2 +cms leg space"
Výhody: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Nevýhody: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Výhody: "Quick boarding, comfortable seating. Great food!"
Nevýhody: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Výhody: "Great food and friendly crew."
Nevýhody: "Seatback system was old and not very functional."
Výhody: "crew was great, seats were comfortable"
Nevýhody: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Výhody: "Air. France usual"
Nevýhody: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Výhody: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Výhody: "Amazing crews!"
Výhody: "Everything was great"
Výhody: "The new movies selection, food was very good, staff more friendly than previous flights"
Nevýhody: "Boarding always a problem on MEA we have to wait too long in the queue"
Nevýhody: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Výhody: "FA kept bumping into my seat waking me up"
Nevýhody: "Return the 777 to 9 across"
Nevýhody: "It was great trip thank you Air France"
Nevýhody: "Missed the flight due to late landing from earlier connection"
Nevýhody: "Not much legroom."
Výhody: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Nevýhody: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nevýhody: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Výhody: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Nevýhody: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Výhody: "Quiet! No noise-canceling earphones needed. Delicious food."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "I like traveling with AirFrance in general."
Nevýhody: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Výhody: "nice drink selection on board flights"
Nevýhody: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Výhody: "The friendliness and courtesy of the staff."
Nevýhody: "One piece of my luggage was left behind in Paris."
Nevýhody: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Výhody: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Výhody: "The cheese and the bread"
Nevýhody: "The unprofessional staff during boarding and food serving"
Výhody: "Nice crew, free snacks"
Nevýhody: "For taller people flying economy sucks . The seats are always to small"
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Výhody: "Pretty decent"
Nevýhody: "Not much"
Výhody: "Seats were comfortable with good recline. Food was good, but not excellent."
Nevýhody: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Nevýhody: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Výhody: "Lovely crew, clean toilets"
Nevýhody: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Nevýhody: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Nevýhody: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."
Výhody: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Nevýhody: "Business class seats hard. Did not flatten out for sleep."
Výhody: "Although plane was full staff moved us through quickly"
Výhody: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Nevýhody: "Nothing that I can remember, again I was too tired to stay awake."
The movies won’t playback but the flight was on time and smooth!
Výhody: "Flight on time!!"
Nevýhody: "Cramped space, no leg room. Seat 17A won’t recline"
Nevýhody: "Personal monitors. Free food."
Výhody: "this flight was canceled!"
Nevýhody: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"
Výhody: "Super comfortable"
Nevýhody: "Delayed was terrible. I arrived 7 hours later than expected."
Výhody: "Desde PR comenzó todo mal por supuesto desperfecto y los de servicio al cliente su solución fue que no podía hacer nada, cuando llegara a Miami resolviera lo de mi próximo vuelo. Fue un pésimo servicio"
Nevýhody: "Pudo haber sido resolver para no perder la conexión a mi destino final."
Výhody: "Safe flight"
Nevýhody: "On time departure and arrival."
Výhody: "Not expecting high end services but not even mediocre service was done."
Nevýhody: "Flight was delayed 2+ hrs, unorganized, seats uncomfortable, over crowded. Almost missed my layover flight."
Nevýhody: "It was OK, no big issues or concerns."
Výhody: "The only positive thing is that we got to our destination."
Nevýhody: "Horrible seats, no entertainment, the crew appeared as if it was their first flight."
Výhody: "Great service and on time flight. Got a good comfortable seat with nice leg room."
Nevýhody: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"
Výhody: "The crew was friendly."
Nevýhody: "Far and away the most uncomfortable and worst value-for-money international flight I've experienced. This plane is so old it should be put in a museum. The warm food was terrible and the non-hot food was completely frozen so even if I wanted to eat it, this wouldn't be possible. Individual seat in-flight entertainment screens have been the norm for many years, yet this plane had the community-style in-flight entertainment. Half of the time, the screens weren't working, which just made matters worse. The total lack of legroom and chair ergonomics made getting comfortable nearly impossible. I was literally in pain sitting in these seats. I live in Prague and visit family in the US often. This was my first experience with American Airlines' newer direct flight option from Prague to Philadelphia; based on the extreme discomfort of the inflight features and to top it off it was the highest price I've paid for a flight back home...(total lack of value for the money! )I would go out of my way to make sure I never take this route again."
Nevýhody: "I was so disappointed as soon as I walked into the plane. It was very old plane and very dated. There was no entertainment center. It was a long flight with nothing to do. :( I will never fly with American Airlines to Europe again)"
Nevýhody: "Flight delayed because the crew arrived late the night before. This created a chain of events that got me to Newark 7 hrs later than scheduled."
Výhody: "See above"
Nevýhody: "See above"
Nevýhody: "Delayed for 3 hours in SJU, no notice until after departure time had passed. Missed my connection , offered only option if 4 hours lay over. waist of time x whole day"
Výhody: "Our seats were booked by a cruise line and were not together on this flight. When my husband asked, the gate agent was able to seat us in at least the same row."
Výhody: "New onboard entertainment"
Výhody: "The un seat entertainment"
Výhody: "Arrived 30 minutes early"
Nevýhody: "We had to wait 40 minutes in the runway before parking at the gate."
Nevýhody: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Výhody: "I like it was fast and smooth"
Nevýhody: "Not too much space in the plane"
Výhody: "That I arrived at my destination"
Výhody: "We were on time. Traveled safely. Uneventful."
Nevýhody: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
Výhody: "Ok time flight"
Nevýhody: "Entertainment system did not work in all stops"
Výhody: "New 777"
Nevýhody: "Upon arrival to the airport, their was no place at the terminal for our plane. We spent one hour sitting at the runway. Besides that; it would have been an excellent flight."
Výhody: "He crew. They were helpful and friendly"
Nevýhody: "The delay and the plane was old"
Výhody: "Large plane, and helpful crew."
Nevýhody: "Not much."
Výhody: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Nevýhody: "No entertainment, food selection very limited."
Nevýhody: "The flight attendant was arrogant. This is her job... just for $$$"
Výhody: "The Crew was nice ."
Nevýhody: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."
Výhody: "The crew was always very warming and assisting. Everything was a breeze."
Nevýhody: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
Nevýhody: "Charge for changing date"
Výhody: "AA is excellent."
Nevýhody: "To many delays"
Výhody: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
Nevýhody: "Size of the snacks"
Výhody: "New plane, great entertainment. Good service! Clean plane ."
Výhody: "It was great."
Nevýhody: "Everything was good."
Nevýhody: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."
Výhody: "Easy booking, Great prices"