Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Střední Amerika
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů z do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky z Střední Amerika v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. Můžete tak letět do České republiky s jednou leteckou společností a do Střední Amerika s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky z Střední Amerika až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Row was very crowded. Seats much too close together."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."
Nevýhody: "Vegetarian meals"
Nevýhody: "Turkish food and coffee are amazing"
Výhody: "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"
Výhody: "crew on the aircraft was polite and with service attitude ."
Nevýhody: "the flight was almost 2 h late without any explanation from the ground crew whats is going on , why is the aircraft late and what would be with the connection flight in Istanbul. while arrived at Istanbul it was total mass : representative of turkish airlines was waiting and focused on a group from Korea or china , helped them and barely answered other passengers who didnt know what is the status of their connection flight , which was not shown on the screen ( to tel aviv for example ). then it turned out that my flight took off 15 min before and i was approached to turkish desk to get voucher for poor meal at 2.30 am in the morning and a new ticket . that was poor compensation for 2 h delay in BUD and delay to substitute flight that took off on 7:45 am , almost 6 h later in istanbul . i was forced to run at the airport like a mad instead of having a rep of the co , explaining the passengers where to go and get their new flight ticket and not run hundred of meters with no address in the terminal area . that experience was so bad i havent been through for 13 years . i arrived TA after 14.5 h of trip for a flight who to take 4 h net including istanbul - TA ."
Výhody: "Crew were so patient"
Nevýhody: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"
Nevýhody: "Landing was not so good."
Výhody: "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
Nevýhody: "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
Výhody: "the flight attendants were more present and even spoke English."
Výhody: "Friendly staff,"
Nevýhody: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
Výhody: "-Boarding was easy - The crew was very friendly and helpful"
Nevýhody: "- The leg spacing was not sufficient - The sandwich served was average"
Výhody: "had a medical emergency mid flight and the crew was fantastic and accommodating."
Výhody: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Nevýhody: "One of my luggage didn't come came 3 days later."
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "The crew was good and courteous. The food was pretty good.great entertainment options."
Nevýhody: "Could not access the wifi."
Výhody: "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
Výhody: "Food, service, condition of the aircraft"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "They lost one of our bags."
Výhody: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Nevýhody: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
Výhody: "Great entertainment, headphones, booze and food"
Nevýhody: "Signage at IST for transit should be better to explain security and passport requirements"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Superb service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Nevýhody: "When I called the night before to check into the flight our reservation had been cancelled and we did not know until we got to the airport Turkish Airlines counter in Mumbai very early in the morning that we could still fly. Never understood why our names had been removed for our return flight. Because we didn't have a boarding pass when arriving at the airport the security hesitated to allow us into the facility. Luckily we found our itinerary and they allowed us entry."
Výhody: "Boarding was orderly"
Nevýhody: "No entertainment"
Výhody: "the crew in turkish airlines is always nice and courteous. and i really like the food they serve"
Nevýhody: "not a fan of the tight sitting"
Výhody: "Touch screen."
Nevýhody: "The screen worked slowly. The food was minimal and poor quality. The lettuce was browning so I didn't have much salad on the main dinner. Sad that there was no fresh fruit at any time."
Výhody: "I love the food, the crew was very nice, great service. And wonderful entertainment. I love to fly by Turkish in the future. I enjoyed everything."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good attitude of aircrew"
Nevýhody: "There was heavy rain in Instanbul and our luggage was not covered. Half my clothing was soaked when I received it in Erbil. No rain in Erbil or Frankfurt, so I know who is to blame. Turkish Airlines in Instanbul. No way are they the best in Eurpoe..."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Very good food"
Nevýhody: "Seats are a bit crowded, especially when declined"
Výhody: "Really enjoyed the crew from NYC to Istanbul. Very professional and great courteous service. To Prague was also simply Excellent. For some reason the flight from Istanbul to NYC - JFK was not as good."
Nevýhody: "2 hour departure delay."
Nevýhody: "According to the menu we were supposed to have a choice of chicken or eggplants. When it was my turn - it turned out that there was no chicken left. Fine. Eggplants with some kind of lasagna. This lasagna was just old! Old and dry. And cold. It was definitely not fresh. I asked to warm it up. Got another one. Which was not better actually. That was really annoying. Only after one more complaint I was offered some kosher (and now really good) meal instead."
Výhody: "The food and crew service"
Nevýhody: "The leg room is really limited in the economy cabin"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
Nevýhody: "Nothing. All good"
Výhody: "Everything was good"
Výhody: "Great food and movie selection"
Výhody: "Entertainment at the seat was very satisfactory."
Nevýhody: "Boarding was really "orientalic". Small place, lot of people, long Q, long waiting time."
Nevýhody: "foot and smile face"
Nevýhody: "The exit row 12B kept making a high pitch squealing noise...very unnerving"
Výhody: "Great service"
Nevýhody: "Friendly crew"
Výhody: "Comfortable seats and the plane was not crowded."
Nevýhody: "Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage."
Nevýhody: "Brighter, kinder and nicer faces."
Výhody: "The plane arrived in Atlanta ahead of time and thus we were able to start boarding earlier than usual. The gate agent kept the process in order and moved the boarding process along nicely. The pilots also got us to Baton Rouge 28 minutes ahead of schedule which was appreciated. Nice flight."
Nevýhody: "Same issue with getting passengers seated once on the aircraft and then getting their luggage stowed takes too much time."
Výhody: "Confort for a supposed 5 hours flights was ok. Entertainment system worked good"
Nevýhody: "The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers."
Výhody: "Crew was great. Always attentive to needs of the passengers."
Nevýhody: "Can't really think of anything unless you can shorten the flight!?!"
Výhody: "Crew was great (once they arrived)"
Nevýhody: "1.5 hour delay added 5+ hours to our travel day. Not fun..."
Výhody: "Seat was decent and only a $10 upgrade. Worth it!"
Nevýhody: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."
Výhody: "Everything went smoothly."
Výhody: "I like flying delta. They always serve drinks first"
Nevýhody: "It’s such a long flight. Not your fault."
Výhody: "see above"
Výhody: "We got on we took off and arrived as scheduled. Just as it should be."
Výhody: "Delta employees are a cut above American AIrlines and I have to say everything went very well with the flight. THe last flight I took on American went horribly wrong and it was not even completed."
Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"
Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"
Výhody: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."
Výhody: "It was a smooth boarding, flight and exit out of the plane."
Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Výhody: "The seat back screens."
Nevýhody: "Completely full flight. Rough landing."
Nevýhody: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Výhody: "At the counter the staff is friendly, nice."
Nevýhody: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."
Nevýhody: "Pilots did a great job in informing us why the seat salt had to be turned on."
Výhody: "How nice and gentle they were."
Nevýhody: "Long waiting lines."
Výhody: "The fact that there was a screen for movie selections and a charging port for my phone and the flight attendants were super nice"
Nevýhody: "One thing I didn't like is that this flight had three different numbers,. Aeromexico, Delta, and KLM. AND we didn't know which counter to go to to get our tickets ( it turned out Delta). There was not a single number to call to ask questions it get help....it turned out that JustFly was the contact, but we purchased through Kayak."
Výhody: "The crew was outstanding, polite, and professional."
Nevýhody: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"
Výhody: "The seats"
Nevýhody: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Výhody: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Nevýhody: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."
Výhody: "The boarding process was smooth, friendly staff."
Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Výhody: "No hassle, no drama, very smooth."
Nevýhody: "The blueberries were rather bland."
Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."
Výhody: "El personal abordo muy amable llegamos a tiempo"
Nevýhody: "En el ahereopuerto de guatemala para chekiar las maletas siento q nesesitan mas personal estuve una ora y quince minutos para poder chekiar mi maleta"
Výhody: "on time, clean, prompt."
Nevýhody: "It was late and i missed my next flight"
Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Nevýhody: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."
Výhody: "Fast as always. Very professional"
Nevýhody: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"
Výhody: "This was a redeye flight that was very smooth."
Nevýhody: "I had an aisle seat and a male flight attendant kept going up and down the aisle bumping my shoulder. If I were a big person I could understand the bumping. He was wider than the aisle. At last count he bumped me 7 times while I was trying to get some sleep on this 5 hour redeye flight. I was going to confront him on his next trip but finally fell asleep before then."
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"
Výhody: "Free in flight entertainment"
Nevýhody: "No vegan meal options"
Výhody: "I found the seating to be to cramped on such a long flight. The person in front of me reclined back and the distance between my knees and his seat was just about an inch. I'm not s big guy on height or weight so I was quite uncomfortable. Other then that everything was great."
Nevýhody: "Cramped seating"
Výhody: "30 min. early!"
Nevýhody: "Only pretzels"
Nevýhody: "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"
Nevýhody: "The flight was delayed for 13 hours, the airline (delta) made no effort whatsoever to remedy the adverse effects of this delay. They were even charging for snacks on the flight. A horrific experience throughout."
Nevýhody: "Seat seemed to have limited ability to recline."
Výhody: "THEY PROVIDED LUNCH DUE TO ALL THE DELAYS"
Nevýhody: "WAS DELAYED SEVERAL HOURS, WAS TRAVELING ALL DAY FOR A FLIGHT THAT SHOULD HAVE BEEN MUCH SHORTER. DUE TO THIS HAD TO INCONVENIENCE THE PERSON THAT WAS PICKING ME UP AS WELL!"
Výhody: "Our flight was cancelled and we had to buy $447 worth of Southwest tickets to get home. Our luggage is still missing, by the way."
Výhody: "The crew. The punctuality."
Nevýhody: "The confort of the seats."
Nevýhody: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."
Výhody: "After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t"
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Luggage space, comfortable seat.. huge plane"
Výhody: "Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!"
Výhody: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Nevýhody: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "The cabin crew was very friendly and professional. The food was good too. The flight was right on time."
Výhody: "The flight crew was amazing and the overall experience was great."
Výhody: "Great entertainment choices"
Nevýhody: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."
Výhody: "One airhostess ruined my flight experience. Anyway in the beginning on the journey my daughter was not well and other crew members gave her candies. I liked the sweet gesture."
Nevýhody: "I was traveling with my daughter. There was no food choice left for my child and me. Crew member rudely said there is only beef option left do you want to have it? I said no. I asked her are we not going to get anything to eat since you are out of options. She continuously kept on repeating that I said no and that she kept emphasizing that there is only beef option left. Finally she save the supplement To meal. Her tone was very impolite when especially we pay so much and service we get for a long flight is good"
Výhody: "La atención del personal y el sistema de entretenimiento."
Nevýhody: "La comida, no tenía buen sabor. El avión es poco cómodo (Airbus A340, clase económica)."
Výhody: "On time"
Nevýhody: "Nothing to mention"
Nevýhody: "50 minutes late"
Výhody: "everything was good other than the entertainment package"
Nevýhody: "not verymany movies to select"
Výhody: "The flight had plenty of leg room and a snack with drink was served free which was a nice touch."
Nevýhody: "Very cramped seating on first part of journey from Budapest to Munich"
Výhody: "efficient service. timely departures/ arrivals"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Food and entertainment"
Nevýhody: "Seats were too tight and close together,I think for long flights the leg room should be more even in economy class."
Výhody: "the crew was courteous, attentive, accommodating."
Výhody: "I really enjoyed my flight with Lufthansa. My gluten free meals were very good and the service was excellent!"
Nevýhody: "It would be nice to be able to reserve seats ahead of time without charge"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Nevýhody: "N/A because we missed the flight."
Výhody: "I like the service, friendly flight attendants. Flight was punctual, food was good."
Nevýhody: "I don't understand the boarding process with Lufthansa. Lufthansa does not board by zone but they let everybody board at the same time. The seats in economy class are not wide enough."
Nevýhody: "Reserved seats, and the switched them. Had horrible seats."
Nevýhody: "I asked for my shopping from my magazine several times. Food is beyond bad.....it is absolutely horrible."
Výhody: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"
Výhody: "Crew attitude - so much better than on the indifferent and even hostile US carriers"
Nevýhody: "Food was not good. Seat leg room very uncomfortable"
Výhody: "The crew was very nice"
Nevýhody: "My suitcase did not arrive with me at Dulles. It should come today."
Nevýhody: "Boarding was in organizes."
Výhody: "Comfortable, price, staff, on time,food/drinks, entertainment..."
Nevýhody: "Traveled with elderly father...all great until Boston Logan Airport. Wheel chairs supposedly went to wring gate. 5 or 6 needed chairs. Waited min of 10-15 minutes standing!!! My father requested to use bathroom... Boston Lufthansa staff refused to let him step back in plane leaving him standing and very uncomfortable!!! Staff on plane and others applauded at how poorly handled this was. Then finally got chair.. At end of ramp saw a min of 4 chairs and 3 people doing nothing... Still had 4 or 5 people waiting for assistance. Our assistant did not speak English... Or minimal... I told him where we needed to go for scheduled bus he did not listen... Dropping my Dad a significant distance from where I told him... He refused to take him there. Other wheel chair person was dropped there.. So not out of range... But found out they were dropped at wrong stop too!!! However... I believed that most was Logan's fault... But the lack of compassion on Boston Lufthansa was very upsetting to all... But .. Still believe Lufthansa is a wonderful airline and I will in time try to forgive that agent."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Nevýhody: "Flight delayed 1.5hrs after landing in Denver."
Výhody: "Everything about the flight was very nice except for the exceptionally tiny and narrow seats."
Nevýhody: "Tiny, narrow seats."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "we love flying with Lufthansa. the staff are always so helpful and accommodating!"
Nevýhody: "the food was good not great and the movie selections wasn't good compared to other flights. The comfort..........well, it's an airplane."
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "The legs distance was poor The crew very professional"
Nevýhody: "Leg space"
Výhody: "Email follow-up and preparation for airports and gates ... among the best in the business"
Nevýhody: "Your website is absolutely the WORST in the business on which to make a reservation. Incredible... and needs updating to current standards and user-friendly screens."
Nevýhody: "My frequent flyer number did not show up"
Výhody: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Nevýhody: "It's KLM. What else do you need to know."
Nevýhody: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Nevýhody: "All of the less than good, obvious!"
Výhody: "Loved the smooth ride."
Nevýhody: "Bathroom was pretty nasty"
Výhody: "Usual faultless KLM experience"
Výhody: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Nevýhody: "Flight got cancelled"
Nevýhody: "Everything was good"
Výhody: "The crew and the timing were ok"
Nevýhody: "The seats were uncomfortable"
Nevýhody: "Flight got delayed 30 minutes"
Výhody: "Friendly crew"
Nevýhody: "Can’t think of anything"
Nevýhody: "Head support for 6 feet plus people on seats would be good"
Výhody: "Nice attention and good food. Plane and seats are confortable"
Výhody: "Nice aircraft"
Nevýhody: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Výhody: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nevýhody: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Nevýhody: "Long haul flight made pleasant by KLM"
Nevýhody: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Nevýhody: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Výhody: "Good food, friendly service"
Nevýhody: "More trash pickup; only one round of beverage service"
Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Nevýhody: "Nothing special"
Výhody: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nevýhody: "Nothing to say"
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."
Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."
Výhody: "Food was just fine, movie selection very good"
Nevýhody: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Nevýhody: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Výhody: "Decent seat size. Sorta slept the whole flight."
Nevýhody: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Nevýhody: "They stole my money"
Nevýhody: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "staff was fine"
Nevýhody: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Nevýhody: "OLD plane without comfort or entertainment"
Výhody: "Loved the service...everything was excellent"
Nevýhody: "The bus class seat was a bit narrow at the feet"
Výhody: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Nevýhody: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "Crew service"
Nevýhody: "Flight delayed."
Výhody: "The staff was fast and curteous."
Nevýhody: "There is not anything to complain about besides the usual discomfort of travel."
Výhody: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Nevýhody: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Výhody: "Loads of leg room"
Nevýhody: "Loved everything"
Výhody: "Good and plenty of food available."
Nevýhody: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Výhody: "Very good flight, excellent service and good food."
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed that the flight didn't have wifi / USB):"
Výhody: "Service of the staff was great"
Nevýhody: "Turbulence, with all our technology we still cannot avoid this?"
Výhody: "Take off and landing"
Nevýhody: "Layover time"
Výhody: "How great everyone was and smooth sailing."
Nevýhody: "Made sure the flight was not over booked."
Nevýhody: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Výhody: "The crew"
Nevýhody: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Výhody: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Nevýhody: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Výhody: "Seats are comfortable on Business Class. Service is good"
Nevýhody: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Výhody: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Výhody: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Nevýhody: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Výhody: "Friendly crew"
Výhody: "The crew was nice and the seat comfortable."
Nevýhody: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Nevýhody: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Nevýhody: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Nevýhody: "More water provided during the flight. Also, the second meal was not very good."
Nevýhody: "Check in process running smoothly and better announcement of gate change"
Výhody: "The transfer times were excellent"
Výhody: "Air France has the best crews! They really go the extra mile."
Nevýhody: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Výhody: "Extremely hot the plane"
Nevýhody: "Not much legroom."
Nevýhody: "Engine noise in the cabin is loud."
Výhody: "Flight crew, pilot,food and entertainment options were great"
Nevýhody: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Nevýhody: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Výhody: "It was a nice plane and boarding was well organized."
Nevýhody: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nevýhody: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Výhody: "Priority boarding with kids"
Nevýhody: "Nothing special just like easyJet ir Rayanair"
Výhody: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Nevýhody: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Nevýhody: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Výhody: "The food, entertainment, and service. Waited for me after almost missing my flight."
Nevýhody: "The room between seats is unbearable."
Výhody: "Everything was very prefect and would love to fly again."
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "Good cabin, but very conjugated :|"
Nevýhody: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Výhody: "Got pillow, blanket, headphone and eye cover"
Nevýhody: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Výhody: "It was on time and the crew was good"
Nevýhody: "The food wasnt upto the mark"
Výhody: "Good service all around, personnel pleasant"
Nevýhody: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Výhody: "The flight crew and flights itself were great."
Nevýhody: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Nevýhody: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Výhody: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Nevýhody: "The wi-fi did not work on our flight"
Nevýhody: "Late...delayed from algiers"
Výhody: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Nevýhody: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Výhody: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Výhody: "quick flight 10 min ahead schedule"
Výhody: "nice crew; excellent check in experience!"
Nevýhody: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
Nevýhody: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."
Výhody: "Although plane was full staff moved us through quickly"
Výhody: "normal flight"
Nevýhody: "i would prefer little bit more comfort."
Výhody: "should let first board passenger in rear rows and not everybody together."
Výhody: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Nevýhody: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"
Výhody: "Comfortable, crew were fabulous. Food was fine. Champagne and they filled my water bottle happily!"
Výhody: "Nothing whatsoever"
Nevýhody: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."
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