Najděte levné lety z Guatemaly do České republiky

Nevýhody: "The exit row 12B kept making a high pitch squealing noise...very unnerving"

Výhody: "Great service"
Nevýhody: "Friendly crew"

Výhody: "Comfortable seats and the plane was not crowded."
Nevýhody: "Wheelchair for my mom was not at the gate in Atlanta, she had to walk and we had to still check immigration, customs and reroute our luggage."

Výhody: "Seat comfortable and the seatbelts actually fit!"
Nevýhody: "Nothing relly"

Výhody: "Great crew members. Very friendly and helpful."

Výhody: "Everything..."
Nevýhody: "Brighter, kinder and nicer faces."

Výhody: "Everything except the delay was fine, not extraordinary."
Nevýhody: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."

Nevýhody: "On time flight"

Nevýhody: "No"

Výhody: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Nevýhody: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."

Výhody: "Crew was great (once they arrived)"
Nevýhody: "1.5 hour delay added 5+ hours to our travel day. Not fun..."

Výhody: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Nevýhody: "N/A"

Výhody: "The crew was wonderful, the food was great, the ride was wonderful."

Výhody: "Not comfortable a little but scary on the flight to Detroit. Way better coming back to Denver"

Výhody: "Flight crew was ok"
Nevýhody: "Missing my connecting flight due to Delta incompetence and spending Christmas travel in ATL again."

Výhody: "On time departure and arrival"
Nevýhody: "Paying for seats"

Výhody: "Everything went smoothly"
Nevýhody: "???"

Výhody: "Delta employees are a cut above American AIrlines and I have to say everything went very well with the flight. THe last flight I took on American went horribly wrong and it was not even completed."

Výhody: "Seat comfort and crew. Atlanta customs was much more efficient in processing people."

Výhody: "Hostess were professional and warm"
Nevýhody: "Seats was too tight, no leg room and no room for stretching"

Výhody: "Complimentary beverages."
Nevýhody: "Chicken and pasta for dinner"

Výhody: "very nice and willing stewardesses"
Nevýhody: "tragic little place for legs, lack of space"

Výhody: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Nevýhody: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"

Výhody: "At the counter the staff is friendly, nice."
Nevýhody: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."

Výhody: "Great service"
Nevýhody: "No complain"

Nevýhody: "Flight was 30 minutes late because the gate was understaffed. During the flight, the crew told us they couldn’t serve us because of turbulence, but then served first class."

Výhody: "Clean bathrooms and great refreshment choices"

Výhody: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"

Výhody: "How nice and gentle they were."
Nevýhody: "Long waiting lines."

Výhody: "Departure was right on time and we actually arrived 15 minutes early."
Nevýhody: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."

Výhody: "They must deliver my missing bag on top most priority."
Nevýhody: "All four checked baggages received up to Mumbai. I handed over to domestic jet airways all four bags as per the system at Mumbai. But at the end I received only three baggages at Ahmedabad. I informed jet airways about one missing bag. They have acknowledged it and the missing bag was to arrive at Ahmedabad in the next flight. I am still waiting for the missing bag."

Nevýhody: "For a 3 hour flight no onboard entertainment. Such a let down"

Výhody: "Love the hospitality and the staffs kindness"

Nevýhody: "Slow Wifi."

Výhody: "Wouldn't know wasn't able to make it to the flight"
Nevýhody: "The fact that for the second time in 2 months Delta issues kept me from making my flight"

Výhody: "Power outlets, snacks, beverages."
Nevýhody: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."

Výhody: "We were delayed one hour in Mexico city but when we were in flight the crew definetly made up for it. The crew served us a great meal with drinks of choice as quick as possible followed by a hot cup of coffee cookies and kept coming around to check if we needed any thing els. Way to turn things around Delta."

Výhody: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Nevýhody: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"

Výhody: "Larger seats"
Nevýhody: "The seats are too small."

Výhody: "Layout of aircraft."
Nevýhody: "USB port barely accessible. Also, it didn't seem to work."

Výhody: "El personal abordo muy amable llegamos a tiempo"
Nevýhody: "En el ahereopuerto de guatemala para chekiar las maletas siento q nesesitan mas personal estuve una ora y quince minutos para poder chekiar mi maleta"

Výhody: "Service was great, flight was excellent"
Nevýhody: "Delay"

Výhody: "Service from the crew."
Nevýhody: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."

Výhody: "Friendly staff"
Nevýhody: "Every flight was delayed"

Výhody: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."

Výhody: "Crew were lovely, boarding wasn't too painful."
Nevýhody: "Payed extra for a seat that was the seat I selected. Totally disappointed"

Výhody: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Nevýhody: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."

Výhody: "Fast as always. Very professional"
Nevýhody: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"

Výhody: "Nothing"
Nevýhody: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"

Výhody: "Nice food"

Výhody: "I liked how generous they were with food and drinks"
Nevýhody: "Free WiFi could have made the flight a lot better"

Nevýhody: "Klm is the best, even on a 40min they served small breakfast."

Výhody: "The crew was professional & friendly"
Nevýhody: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Výhody: "Crew good and seat OK but not exceptional for business class"
Nevýhody: "Food was average - main course could have been better. Range of movies ok but not great"

Výhody: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nevýhody: "The food was just average and the seat not too comfortable"

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Výhody: "Flight arrived on time"
Nevýhody: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Výhody: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Výhody: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nevýhody: "Not being to help on the ground in Copenhagen with delta issues"

Výhody: "Great airline"

Výhody: "Crew was great and helpful despite oversight in my special meal."
Nevýhody: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Nevýhody: "Don’t be late"

Nevýhody: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Výhody: "Friendly crew"
Nevýhody: "KLM lost one piece of my luggage"

Výhody: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nevýhody: "the headrest is hard. Apart from that- all was fine"

Výhody: "Good beverage service."
Nevýhody: "Over an hour delayj for departure."

Výhody: "Nice attention and good food. Plane and seats are confortable"

Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nevýhody: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Výhody: "The crew was amazing and the food was great."
Nevýhody: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Výhody: "Everything was good except for the entertainment consul for one of our seats."
Nevýhody: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Nevýhody: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"

Výhody: "Very pleasant, professional crew"
Nevýhody: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Výhody: "Overall booking and airport was ok. Food was also actually quite good."
Nevýhody: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Nevýhody: "Very slow service at checkin, was not even available when I arrived at the airport"

Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nevýhody: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Výhody: "Entertainment"
Nevýhody: "Food and one bathroom out of service makes an awful flight"

Výhody: "Food was just fine, movie selection very good"
Nevýhody: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Consistently high standards"
Nevýhody: "Nothing"

Nevýhody: "Dutch sub titels would be nice."

Výhody: "The cabin crew were pretty good. That's about all that was good."
Nevýhody: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Výhody: "was very quick"

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Výhody: "Great food"
Nevýhody: "Sears we're toooo small"

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Nevýhody: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Výhody: "Crew service"
Nevýhody: "Flight delayed."

Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"

Nevýhody: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Výhody: "It was a short flight so it was O.K."
Nevýhody: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Výhody: "Newer plane"
Nevýhody: "Staff didn’t say much. Was warm on board. And quite late"

Výhody: "The crew was amazing, very respectful and very timely."
Nevýhody: "My experience with Aeromexico was excellent. The snack and drink sets them apart from the other competitors. No delays, and friendly staff."

Výhody: "Orderly Boarding and departure on time. Business cabin very comfortable"
Nevýhody: "No food menus were given (understandable for sanitary reasons) but Flight attendants could not tell what was in the main courses, eep for saying one had pasta, one had chicken... besides the complete vagueness, it can be a problem for people with certain food allergies and intolerance. Also, I never received a breakfast (it was an 11 hour flight). I might have been asleep, not sure but then again once I was awake, no flight attendant came to ask if I wanted breakfast. In other words, while flight personnel was polite, they did not provide a very attentive service (and there were only 11 of us in the AM Premier business sections)."

Výhody: "Pues con la nueva pandemia esto se me hace muy regular"
Nevýhody: "Be on time el vuelo fue retrasado 2 horas"

Výhody: "Seats are good"
Nevýhody: "Punctuality"

Výhody: "El avión estaba súper limpio y en excelentes condiciones"

Výhody: "US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines."
Nevýhody: "I am completely satisfied with my experience"

Výhody: "I paid more money to take the 14:40 flight rather the 15:15 which was $100.00 USD less, to find out my flight was delayed by 45min.. seat didn’t recline and was just a bad experience"

Nevýhody: "Flight was delayed 1he from Guatemala and flight from Mexico was canceled."

Výhody: "No"
Nevýhody: "Be on time,safety, and honest"

Výhody: "The crew was great"
Nevýhody: "The food and the how well the tv works"

Výhody: "Crew"
Nevýhody: "Food, entertainment"

Výhody: "Seats could have been more comfortable"

Nevýhody: "I reviewed the wrong one. My last comment and score was for this flight. My last flight even though the spaces were smaller I had no problems with my bag and it was a nice flight."

Výhody: "The crew was amazing. Made my mom feel welcomed and special."

Výhody: "Love the crew. Full meals. And early arrival!"

Výhody: "We were on time"

Výhody: "I got home and the price was right."
Nevýhody: "The seats are uncomfortable and my tailbone hurt. The food was bad. I lost my personal earphones, asked flight attendant for plane earphones and he did not bring them. I had to get up, go to the back of the plane and pick them up in person."

Výhody: "The crew was very nice and the seats very comfortable (we traveled in business class)."
Nevýhody: "We'd like to receive a couple of food options instead of only one. For example this was an early flight and the offered only fruits with yogurt for breakfast when they could've included an omelette or bread with ham & cheese."

Výhody: "We did finally get to PV. They did have our luggage."
Nevýhody: "We arrived 4 hours late, on a different flight. The second flight left 1 hour later than scheduled."

Výhody: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Nevýhody: "Nada."

Výhody: "Everything! From check in to boarding it was smooth"
Nevýhody: "Don’t have anything to say I didn’t like it!"

Výhody: "Same above!"

Výhody: "service,, nice people,, on time the best attention to everyone !!!!"
Nevýhody: "not enough information on the website!!!"

Nevýhody: "A flight attendant put me on the spot, holding up a line of people on the plane, asking me to switch from a window seat to a middle to accommodate other passengers only to find out the reason being that the other passengers took up more than his/her one seat. I was elbowed the entire flights, couldn't even put the arm rest down , and had to rest my elbows on my hips to eat or drink anything. I understand it is not up to the crew to manager passenger behavior but the only reason I was put in that situation was due to the airline staff. I was extremely uncomfortable and after traveling for over 20 hours I was livid with how I was treated just because I am a small caucasian female."

Nevýhody: "Horrible customer service and delayed all our plans"

Výhody: "Immigration into US was a breeze as compared to in and out of Chile Luggage arrived fairly promptly"
Nevýhody: "Not being able to get checked in onn a more timely basis. The long and slow line when you were finally able to check in."

Nevýhody: "Delayed as usual, 1 hour flight tend to be 2 hours in the airplane. Turbulence"

Výhody: "The 787 leg from Santiago to Mexico City was fine. The 787 Dreamliner is a comfortable ride."
Nevýhody: "The smaller plane used for the MEX to DEN leg had less entertainment options and no wifi."

Výhody: "I try to fly on the best airlines due to the service, however the service has gone down"
Nevýhody: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."

Výhody: "Nothing"
Nevýhody: "Aeromexico is garbage, very poor service on the phone, the gate, the airplane. I do not recommend this air line"

Výhody: "Service as usual, good"
Nevýhody: "Flight late departing almost an hr"

Výhody: "AEROMEXICO left 25 mins early leaving several passengers then said it was our fault because we were not there 1 hour before."
Nevýhody: "Them blaming us."

Nevýhody: "The flight was delayed by 4 hours and it was never communicated to the passengers through the monitors. None of the flight info was updated on the monitors and we had no idea about: 1. which gate the flight was supposed to depart from 2. the correct time of the new departure since the flight was late 3. whether the flight was canceled all together The monitors showed the flight was on time until the actual time of departure. I almost missed my flight because I was never notified about the information above. The Aeromexico agents at the airport were not helpful at all: they did not know anything about the issue with the flight. I had to stay in a long line just to have them look up the flight in the computer and tell me that the flight was delayed. No other information was given to me. Terrible experience, especially after a long stopover."

Výhody: "Aeromexico's fare was competitive, and they got me to my destination on time."
Nevýhody: "Aeromexico's online check in system needs a total revamp. Trying to check in online was a nightmare. I eventually gave up. Also, they charge extra for checked luggage, like most airlines today. What's different is that they make it really difficult to pay for your bag. After I waited in line to check in and the agent confirmed my reservation, I was sent across the concourse to a separate Aeromexico office to pay for my bag, rather than simply paying at the check in desk. I was lucky I had the extra time to make it to the gate to catch my flight."

Výhody: "Good entertainment Good crew"
Nevýhody: "They should not advertise hot breakfast, I was not able to tell what they served,wether it was cereal or scrambled eggs,green leaf substance was not edible. Coffee was cool coloured water. I ate the fruit and yogurt only Passengers should be warned about the poor food,so that they can get something before boarding."

Výhody: "They always provide food and beverages. It's great And they help you with all your questions. Great Service"

Výhody: "Crew was nice, check in people was nice too"
Nevýhody: "The zonnes for boarding are not respected at all. The crew its handling people's documents in a rush and don't have the time to check what groups are boarding. The food was way too little. I've travel hundreds of times. This was the smallest meal I've ever had"

Výhody: "Staff was friendly, both at the airport and in the air. It was nice to have meals served, even on the very short flight."
Nevýhody: "We arrived at the airport to find that they had overbooked the plane and our family's 4 seats were in jeopardy. We had to wait until they had processed everyone else in line, even though we had gotten there first, because either they were in the "sky priority" line or because maybe they had pre-bought their seat assignments. After a tense 20 minutes of waiting, they closed the flight and let us have our seats. Then, at the gate, they confiscated two of our most important carry on bags and checked them because they said that children are not allowed a carry on item -- despite paying full freight for their seats! It was very nerve-wracking at our arrival destinations as these two items were not padlocked and were the very last to come on the conveyor belt."

Výhody: "crew, entertainment and food."
Nevýhody: "I paid too much money for my luggage (one suitcase) without any explanation at the moment. The lady sent me to paid while she weighted my suitcase. Later, I saw a label that said overweight. (I could take stuff out of it if I knew. I could safe $400 pesos)"

Nevýhody: "I didn't like that Aeromexico didn't want to change my flight I had an family emergency and they don't care they just told me they cannot change my flight at all"

Výhody: "i like everything"

Výhody: "Crew was very friendly we got through customs quickly in Mexico. I like the fact that they gave us food and drink."

Výhody: "I loved the fact that I never used this airline before and I'm so amazed they were on time and even before schedule, thank you kayak and thank you aeromexico!!"

Výhody: "Crew was friendly, good overall flight"
Nevýhody: "Please offer a vegetarian food option. Many people would enjoy it. It's healthier, tastes better. Simple veg sandwich or bowl of rice and beans? There are many options for a simple vegetarian meal. Only option to eat is white bread with a piece of processed meat. People take it but many people would love another option"

Výhody: "Great customer service and nice flight"
Nevýhody: "It took a while to board"

Nevýhody: "Wasn't allowed to bring oversized wooden bowl from Mexico City to LAX as carry-on and was forced to wrap it and check it in (extra $20), but was permitted to take it as carry-on on AeroMexico flight from Guatemala City to Mexico City. So there was definitely bad communication and inconsistency. Otherwise, OK flight."

Výhody: "The crew appeared to be working very hard to meet passenger requests. They were polite and pleasant even though the flight was packed."
Nevýhody: "Seats WAY too close together. Very uncomfortable."

Výhody: "The Flight was on Time , good crew , good Food"

Výhody: "One team member per airport was halway nice"
Nevýhody: "I called aeromexico 3 times in last month to get special meal. They said they cant over phone. Not over internet. No where. get to my flight without a meal. No voucher even when i said i was allergic. No money for bag of chips. Worse than being mean, they lied and said nothing cN be done. Like it was 1930s wihout a massive food court. Ask them to call ahead to next flight, they said they need 48 h, disregarding what i said about my calls a month before NOR aplologising OR being nice abiut it. Everything was someone else's fault or a 3rd party that had nothing to do with aeromexico. Whats the point of paying for a flight if the airline doesnt care 2 shits about you? ???"

Nevýhody: "No more plastic cups in first class - and offer packaged nuts."

Výhody: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"

Nevýhody: "Why do we accept this humiliation from AA, they charge for breading inside the plane, they don't give anything nice to eat or drink, and the tickets are more expensive than others. You know why?, Because we are stupid"

Nevýhody: "The entertainment app didn’t worked"

Nevýhody: "30 min late"

Výhody: "The crew was friendly."
Nevýhody: "I didn't get to Dallas. There was a mechanical failure. We all had to deplane. I was put on the flight for the next day."

Nevýhody: "Personal monitors. Free food."

Výhody: "Loved getting pretzels and pop. Loved having movie options. Didn’t love the delay."
Nevýhody: "If the seat hadn’t broken and delayed our flight by 20 minutes"

Výhody: "On time"
Nevýhody: "During boarding female staff disengaged, not calling passengers to her podium to take boarding pass. She made boarding much slower"

Výhody: "Great crew"
Nevýhody: "We experienced flight delays, lots of turbulence, and my knees were pressed up against the seat in front of me the whole duration of the flight. They also overbooked the flight, so some people had to take a flight the following day."

Výhody: "this flight was canceled!"

Nevýhody: "Be on time. It left 2 hours late causing much stress and inconvenience"

Nevýhody: "The wifi signup process not seemless with Android."

Nevýhody: "Just about everything but the crew"

Výhody: "Seat ok, crew was good and flight left right on time"
Nevýhody: "Just the entertainment need to have options"

Výhody: "Everything on time."
Nevýhody: "The air conditioner on the plane."

Výhody: "The only positive thing is that we got to our destination."
Nevýhody: "Horrible seats, no entertainment, the crew appeared as if it was their first flight."

Výhody: "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
Nevýhody: "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."

Nevýhody: "Mechanical delays caused me to miss my uncle's funeral."

Výhody: "Crew was good."
Nevýhody: "Plane needs updated or put out of service. Uncomfortable for international flights. Monitors were few and broken in the main cabin."

Výhody: "Nothing"
Nevýhody: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"

Výhody: "The crew was friendly."
Nevýhody: "Far and away the most uncomfortable and worst value-for-money international flight I've experienced. This plane is so old it should be put in a museum. The warm food was terrible and the non-hot food was completely frozen so even if I wanted to eat it, this wouldn't be possible. Individual seat in-flight entertainment screens have been the norm for many years, yet this plane had the community-style in-flight entertainment. Half of the time, the screens weren't working, which just made matters worse. The total lack of legroom and chair ergonomics made getting comfortable nearly impossible. I was literally in pain sitting in these seats. I live in Prague and visit family in the US often. This was my first experience with American Airlines' newer direct flight option from Prague to Philadelphia; based on the extreme discomfort of the inflight features and to top it off it was the highest price I've paid for a flight back home...(total lack of value for the money! )I would go out of my way to make sure I never take this route again."

Nevýhody: "I was so disappointed as soon as I walked into the plane. It was very old plane and very dated. There was no entertainment center. It was a long flight with nothing to do. :( I will never fly with American Airlines to Europe again)"

Výhody: "Nice seat. Good food. Good service."

Výhody: "Nice crew, plane clean."

Výhody: "The non stop flight Guatemala- Chicago"
Nevýhody: "Just a cookie and drink for international flight(4 hrs +)"

Výhody: "Other passengers"
Nevýhody: "It was terribly hot and the attendants didn’t serve us regularly. The skipped us when we wanted cold water:"

Výhody: "See above"
Nevýhody: "See above"

Nevýhody: "As above"

Nevýhody: "N/A"

Výhody: "The people I spoke to on the customer service line and then especially at the service desk in Miami were able to help me get a sooner flight so I didn’t have to be driving home until the wee morning. I am VERY grateful to them and American Airlines policies which empower its employees to assist its customers."
Nevýhody: "I have to say, I’m a medium sized 6 foot guy, but I felt very uncomfortable in the seat with another 6 foot man to my right. I felt like I couldn’t use rest my shoulder, since he was using the armrest. i know this is a calculated decision made by very high ups, but the seats just need more comfort. I was even in an exit row, which has more legroom in comparison, but the actual seat was almost painful."

Výhody: "Everything went smoothly. Standard flight and good landing. On time."
Nevýhody: "Need more space in coach."

Nevýhody: "I didn't make the flight because the connector to Philadelphia was delayed. The replacement flight isn't until tonight - 24 hours after I was scheduled to leave."

Nevýhody: "Racist gate agent made me check my baggage even though it fit."

Výhody: "Was on time."
Nevýhody: "Not eventful."

Výhody: "Sightsee"
Nevýhody: "Delayed"

Výhody: "Entertainment"
Nevýhody: "Delay"

Výhody: "Snacks"
Nevýhody: "Could have been given more snacks for 3 hr flight"

Výhody: "Nice crew"
Nevýhody: "I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE."

Výhody: "The Crew was friendley."
Nevýhody: "Could not checkin on internet."

Nevýhody: "No charges for cellphones on first class! (Plane looks pretty new as well)"

Výhody: "A flight that actually had extra seats? I couldn't believe it. Plus the entertainment options made the 8 hour flight "fly" by (no pun intended)"

Výhody: "Nothing"
Nevýhody: "Flight left late, once in Charlotte sat on taomac 20 min, waited 20 min for our forced to check carry on and missed our connecting flight. They gave away our seats and were not helpful. Eventually wander to a customer service desk. Anitbef ling wait. Finally got a flight out."

Výhody: "I like américain airline"
Nevýhody: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Výhody: "The new clean plane. The pilot and crew were great."
Nevýhody: "Nothing"

Nevýhody: "Service was terrible. Uncomfortable and good was not at all tasty"

Nevýhody: "Delayed for 4 hours"

Výhody: "The crew was nice and because the flight wasn't full we had ample space."
Nevýhody: "Flight was delayed. It was already a late flight with 2 children"

Výhody: "Excellent entertainment options"

Výhody: "The crew was friendly and the plane was clean."
Nevýhody: "This was an American Air flight and checking in and boarding were awful. The entire operation in Paris was very poorly organized. Even though I checked in online in advance, it took over an hour to get through the AA line to drop off bags."

"Left my luggage behind. Flight attendants were extremely rude. Got charged twice for my ticket and still no refund. Worst airline i’ve ever flew with."

Nevýhody: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"

Výhody: "Food"
Nevýhody: "Comfort"

Výhody: "The flight was on time"
Nevýhody: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Výhody: "Nothing"
Nevýhody: "Very poor service and staff attention...the food is horrible, even worse than Ryanair, Easyjet, etc..."

Nevýhody: "The gates were announce at the time of boarding. No enough time to get the gate"

Výhody: "Friendly and courteous"
Nevýhody: "Like that is good"

Výhody: "Puntual en horas de salida y llegada"
Nevýhody: "Son muy incómodos los asientos para un vuelo trasatlántico"

Výhody: "Crew was very nice"
Nevýhody: "Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen."

Výhody: "Check in process was fast and easy!"
Nevýhody: "More comfortable seats"

Výhody: "Food was good"
Nevýhody: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."

Výhody: "The food included veal."
Nevýhody: "Departure was 1 hour delayed."

Výhody: "Nothing"
Nevýhody: "I could not fly"

Nevýhody: "Toilets were extremely dirty. Impossible to use"

Nevýhody: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."

Nevýhody: "Ibéria offers a terrible service to its customers"

Výhody: "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Nevýhody: "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"

Výhody: "Seats"
Nevýhody: "Poor boarding process"

Výhody: "On time overall, no delays"
Nevýhody: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"

Nevýhody: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"

Výhody: "n/a"
Nevýhody: "Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable."

Nevýhody: "At the checking counter they couldnt find my tickets reservation. Took forever to check in."

Nevýhody: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."

Výhody: "no stress, the crew was professional"
Nevýhody: "all good"

Výhody: "Crew for business class was much better than Economy, Nice menu."
Nevýhody: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."

Výhody: "Almost nothing!"
Nevýhody: "Seats small and uncomfortable. My seat did not recline for 8 1/2-9 hours (middle seat-even after told it was a good seat). My sons entertainment screen did not work for the last 3 1/2 hours. The stewardess’ didn’t even respond to the call light and after myself and sister walked back there, nothing was done. Stewardess’ sat and talked in the back and never walked around. When the finally brought drinks, never even asked why the light was on. They also were extremely unfriendly because our incoming flight from Malaga was late . All 4 pieces of luggage missed the flight and in NYC we had to ask for robes to sleep in and tooth brushes. we felt horrible flying the next day. Three pieces of luggage came 2 days later that we had to go back to airport to get. The fourth was delivered one week later with only 3 wheels!"

Výhody: "Very short flight."
Nevýhody: "The stop in San Salvador is very disorganized."

Výhody: "Nice newer plane Both USB and power ports"
Nevýhody: "There was a horrible stench of sewage much of the flight Meal choices were very limited Entertainment was pretty limited The wifi has a 200 MB limit -- I blew threw it despite spending 30 Euros -- that's never happened to me before One of the flight attendants was really out of it"

Výhody: "This was a good flight with good service and a nice crew. It was especially nice to have actual silverware to use for the meal."
Nevýhody: "Changing terminals in New Yory was challenging because the route was not clearly marked. They did not honor the on-line boarding passes, so I had to go to the counter to reprint the boarding passes and then go through security again. I also would have preferred a clean blanket once I got on board. The flight attendants seemed hesitant to speak to me in Spanish, which I speak pretty well and they also seemd uncomfortable talking to me in English, which is my native tongue. This made it hard to interact with them in my normal good natured way."

Nevýhody: "It's ridiculous in 2 hours flight even a glass of the water we don't get ... and in the flight Madrid to Miami all flight they don't give a bottle the water ... please need keep the people hidratate in the flight"

Nevýhody: "It was hot in there and the WiFi wasn’t working Besides that it was good"

Výhody: "Nothing"
Nevýhody: "The flight crew only cared about their first class passengers."

Výhody: "The flight was quick."
Nevýhody: "It was incredibly close."

Výhody: "The codeshare system with American is so far from seamless! The messed up the seat assignment that I paid for and tried to make me feel like it was my fault! It was a huge hassle to change."

Výhody: "The terminal at the Madrid airport has good shopping and dining options, but it's rather far and took ~25-30min to get there (including a short wait at the custom control."
Nevýhody: "The check in took an awfully long time, the agent took 25-30 min to finalize our boarding pass."

Výhody: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Nevýhody: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."

Nevýhody: "My ticket said operated by British Airways so after an hour of standing in line - why there were two agents baffles me-- I was told to go stand in the Iberia one. I went to a kiosk and it didn't recognize my flight, so I finally got ahold of someone. The night before I was unable to check in because their site had crashed, so there was no way for me to know where to go."

Výhody: "The food and the service"
Nevýhody: "The length of the trip"

Výhody: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"

Nevýhody: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."

Výhody: "Didn't happen!"

Nevýhody: "We were on the plane for 2 hours before we were offered any drinks (soda, water, etc.) The seats were quite small ( I'm average sized.) and I often felt as if I were slipping off the seat. The aircraft was very warm with poor airflow."

Výhody: "The food was decent, and we arrived in Boston in time."
Nevýhody: "The 8 hour flight had no entertainment. There were screens but the movie system was not working. Furthermore, there was never an announcement over the intercom about it nor did the airline apologize in any sort of way. I had to ask the staff what was going on. But the airline/staff just swept it under the rug. I will avoid Iberia flights from now on."

Nevýhody: "the flight over LAX to Madrid was horrible. An old plane, both my husband and I had broken seats, no screens, and no charging capability. The flight from MAD to LAX was much better with a newer plan. I would however, not fly with Iberia again, because the out bound flight was so awaful. So average rating is okay."

Výhody: "The seating in business class was excellent and comfortable."

Výhody: "The food was surprisingly good, and I had no issues once on either plane."
Nevýhody: "The layover in Madrid was too short. Because the first leg was slightly delayed, I missed the flight to my final destination. They ended up giving me a ticket which departed more than 12 hours after my arrival in Madrid (!). I had to go to the horrible inconvenience of wandering through the huge airport looking for their customer support desk, waiting in line, returning an hour or two later, and eventually getting myself a standby ticket on an earlier flight. I still ended up in the airport for about 4-6 hours. They provided a coupon for a free lunch, and there was a lounge to stay in, but for a transatlantic flight, adding an extra 4-6 hours was really bad."

Výhody: "Got to my destination safe and sound"
Nevýhody: "Staff has bad attitude. Food was cold. Entertainment was awful."

Výhody: "flight and crew were excellent"
Nevýhody: "Seats were terrible. Once the person in front of you recline his seat,, you can not pull down your tray table and you are force to recline your seat so you can earn a little more space."

Výhody: "My bag did not make it to Madrid. It is still in Pariscand they don't know if it will be delivered tonight Sunday at 10 pm or tomorrow Minday! I have no clothes, no toiletries and am extremely frustrated."

Výhody: "Multiple beverage services and some occasional snacks. (The flatbread pizza was really good and we had ice cream at one point). They had a big celebration coming into Miami for the pilot who was on his last flight before retirement. I thought it was nice to share that with info with the people on the plane in both English and Italian."
Nevýhody: "Very old plane. Shared movies. Could not see most of the time because of people in aisles. The beef with mashed potatoes was so salty that it was inedible. No USB. We had 4 beverage services over 10 hour flight. I had can of bloody mary mix, an orange juice and 2 glasses of ginger ale. When I ordered that second cup of ginger ale (a cup mind you....not cans), the flight steward told me that I drink a lot of ginger ale and that its bad for me and that I should drink something else."