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Nejčastější dotazy ohledně rezervací letů z Afriky do České republiky

TOP letecké společnosti (5) nabízející lety z do České republiky

Skóre na základě recenzí zákazníků KAYAK
8,3
Qatar AirwaysCelkové skóre založené na 10884 recenzích
8,3Nástup na palubu
8,2Komfort
8,6Posádka
8,3Zábava
8,0Jídlo
Recenze letecké společnosti
Výhody: "The crew was the best!"
Nevýhody: "I wish food would improve in general on planes"
Přečtěte si více o společnosti Qatar Airways
Výhody: "The crew was the best!"
Nevýhody: "I wish food would improve in general on planes"
Výhody: "All is well"
Nevýhody: "Everything is excellent"
Výhody: "The 1-hour complimentary wifi."
Nevýhody: "Hope they had the immigration/arrival card on the airplane."
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "NA"
Výhody: "To long lay over"
Nevýhody: "Direct flight from South Africa to USA"
Výhody: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Nevýhody: "Nothing."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Entertainment, vegetarian options for food"
Nevýhody: "Bit more comfortable seat"
Výhody: "seats were awesome, so as the food and the occasional snacks were delightful"
Nevýhody: "My entertainment screen wasn't working, but since I got a window seat I didn't complain. Long time for a 12 h flight without video or something to occupy myself, but at least the USB port was working..."
Výhody: "Everything was good"
Nevýhody: "Veg Food"
Výhody: "Nothing amazing. Everything was okay and average."
Nevýhody: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."
Výhody: "Service"
Výhody: "Short flight. Attentive crew"
Výhody: "Everything ,good service ,friendly crew affordable rates"
Nevýhody: "Nothing"
Výhody: "Service and entertainment."
Nevýhody: "Food."
Výhody: "qatar airways"
Nevýhody: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Výhody: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Nevýhody: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Výhody: "The food and flight staff were good"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Nevýhody: "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Výhody: "Flight services"
Nevýhody: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Výhody: "The crew was friendly and helpful. And the food choices were good."
Výhody: "Everything"
Nevýhody: "Everything"
Výhody: "everything"
Nevýhody: "Nothing"
Výhody: "Staff was outstanding"
Nevýhody: "N/A"
Nevýhody: "The seats were cramped"
Výhody: "Food, seat OK, crew excellent"
Nevýhody: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Nevýhody: "light breakfast and light snacks for an 8-hour flight? come on!"
Výhody: "I like the staff and the way they treat the passengers and foods too i like , was really good"
Nevýhody: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"
Výhody: "Clean. Friendly staff. Good food. Good entertainment."
Nevýhody: "Small cramped seats."
Nevýhody: "Lack of internet access is not acceptable during long flights."
Výhody: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"
Výhody: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"
Výhody: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Nevýhody: "Boarding in Qatar was a bit disorganised."
Výhody: "Nothing at all"
Nevýhody: "Everything"
Výhody: "Crew was great"
Nevýhody: "Out of mango juice and the plane was too old."
Nevýhody: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Výhody: "I had a great experience with overall trip."
Nevýhody: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Nevýhody: "Transit time was too close with my connection"
Výhody: "Food quality needs to improve, some chairs can't recline."
Výhody: "Food"
Nevýhody: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
Nevýhody: "A lot of plains departing from gates grouped together and we had to sit on the floor while wainting to board after we have been travelling for 18 hours. Obviously with no crowd control boarding was a mess."
Nevýhody: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."
Výhody: "Nothing"
Nevýhody: "I am platinium and got treated that way!!"
Výhody: "Nothing"
Nevýhody: "delays with little information and compensation"
Výhody: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Nevýhody: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."
Výhody: "Everything was good."
Nevýhody: "Could have preferred more snacks or fruits which we could pick up while flying."
Nevýhody: "Selection of English movies could be better. Movies were very old choose from."
Výhody: "Pleasant staff and airplane."
Nevýhody: "Nothing in particular."
Nevýhody: "I had to track down a flight attendant in order to get the dinner. They seem to have asked most other people, but just went right by me until I caught their attention."
Výhody: "Crew was amazing and very helpful"
Nevýhody: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Výhody: "Excellent crew, who make each person important."
Nevýhody: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."
Nevýhody: "The crew was good, but the attentiveness of the crew on the second leg was amazing"
Výhody: "The crew is good."
Nevýhody: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"
Výhody: "Crew was very calm, courtesy, and cheerful."
Nevýhody: "It was my first flight ever. So it was perfect thank you Emirates"
Výhody: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Nevýhody: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
Nevýhody: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"
Výhody: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Nevýhody: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
Nevýhody: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Výhody: "The food was nice and the crew were friendly."
Nevýhody: "My screen didn't work properly and only after asking about it 4+ times were we moved to other seats. Unfortunately the new seats were double middle seats for my husband and I who left window and aisle seats respectively. Please fix your entertainment, Emirates."
Nevýhody: "Very poorly organized boarding"
Výhody: "Everything"
Nevýhody: "Nothing. The video quality and sound were not great"
Výhody: "Flight delayed 7:16 hours"
Výhody: "Not much"
Nevýhody: "Flight attendants not friendly, some downright rude and looked like they hated their jobs (bumped into seats, rushed service, visibly irritated when people would ask for assistance), my video wasn’t working properly and was told “it’s an old plane, there is nothing we can do, it will be retired soon, we can get you some you some magazines”, food was terrible."
Nevýhody: "crew doesn’t seem to talk to each other. advised multiple times that my touch screen didn’t work and that i didn’t want the jain meal. your check-in interface does not allow changing food preferences. this should change"
Nevýhody: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"
Nevýhody: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"
Nevýhody: "It was over booked No option to upgrade even though I had more than enough air miles"
Výhody: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Nevýhody: "That I had top travel to FLL ibnstead of Miami"
Výhody: "The Crew on Emirates are just the best in the industry"
Nevýhody: "paid extra for legroom but the legroom seats have a big disadvantage of no place to put things you need on a long flight."
Nevýhody: "The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self..."
Výhody: "entertainment is great."
Nevýhody: "completely full flight."
Výhody: "Flight wasn't cancelled."
Nevýhody: "Lengthy check in of baggage, followed by delayed boarding."
Výhody: "Staff was excellent. Food good. Great choice of movies."
Nevýhody: "Bigger and more comfortable seats."
Výhody: "Price."
Nevýhody: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Výhody: "Loved every moment!"
Nevýhody: "Nothing!"
Výhody: "It was fine. Crew was pleasant, though obviously stretched thin. Food was decent. We ran a little late boarding, but they managed to take off almost on time."
Nevýhody: "The 777 was crowded and had very little leg room. Our seats were worse than most, as they were over the wing which limited visibility and restricted the already limited leg room of that passenger even more."
Výhody: "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
Nevýhody: "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"
Výhody: "Very comfortable and good service aboard plane."
Nevýhody: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."
Nevýhody: "debarking process was one of the longest in my life"
Výhody: "Start scurty things with people who has short time to the next flight"
Výhody: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Nevýhody: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."
Výhody: "Friendly, accommodating, and professional service!"
Výhody: "Everything!!!!!"
Výhody: "The reception at Dubai and delivery to the hotel. Friendly crew. Toilet regularly cleaned"
Nevýhody: "Short on instruction on using the entertainment module. Having to repeatedly ask for water because it only came in small half glasses each time"
Výhody: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Nevýhody: "Boarding process is the one area that could be improved."
Výhody: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."
Nevýhody: "Crew was unprofessional Bags got lost and took forever for any bags to go through on carrousel They boarded nearly an hour before take off and process was very disorganized Hardly any water served"
Výhody: "The flight was on schedule with professional staff, and clean planes."
Nevýhody: "The food was ordinary."
Výhody: "I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff."
Nevýhody: "The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much."
Výhody: "Seats are way better than other airlines and the entertainment systems is way better. Finally, someone decided it would be a good idea to provide power outlets in a plane. Why was that so hard?"
Výhody: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"
Výhody: "By far the best airline, from service to quality, all around awesome."
Výhody: "The team was fantastic. Always willing to help."
Nevýhody: "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
Výhody: "i liked the neatness and welcome"
Nevýhody: "i did not like the food"
Výhody: "The flight was great. The seats were spacious and comfortable."
Výhody: "sitting and staff"
Nevýhody: "food option"
Nevýhody: "We had selected row 47 for our seats and this seat allocation was confirmed on our itinerary. However, at check in time, the airline arbitrarily changed our seats to row 83 without even letting us know. This is unfair and wrong. Wheelchair was booked but not provided . I think this is because of your staff please check it . It seems that it was sold"
Výhody: "Air hostesses were very polite in general I like the leg space food was delicious"
Nevýhody: "- crew pick wake me up to ask for my blanket 30 mins before landing - pick up head set when i had 10 mins left on the movie - did not like not having enough space to fit my hand luggage into overhead compartment for the exit seat. - need free internet - could not get online at all"
Výhody: "Service is good"
Nevýhody: "If 5 pounds is over to figure it out and go thru and next time will doit Wright"
Výhody: "Wide airplanes, good crew members."
Nevýhody: "Food is OK, but now Turkish airlines is missing vine they served in the past."
Výhody: "It was clean. The aircraft was new, well maintained."
Nevýhody: "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Nevýhody: "Outstanding airline either to IST or beyond!"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Everything. They were polite fast and never condescending to passengers."
Nevýhody: "I could of wish they would have been a little more stern with some passengers."
Výhody: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Nevýhody: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"
Výhody: "Friendly flight attendants"
Nevýhody: "Long layover hours at Istanbul airport . Had to ask for meal voucher at Istanbul airport since the airline does not issue it ."
Výhody: "Movies"
Nevýhody: "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"
Nevýhody: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"
Výhody: "The food and the entertainment was excellent!"
Nevýhody: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Výhody: "Everything"
Nevýhody: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Nevýhody: "Long lines and very slow"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Ataturk airport, meals"
Nevýhody: "Turkish airlines staff are rude"
Výhody: "Confort"
Nevýhody: "None"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Výhody: "I like the food in the air craft it was good, but the crew seemed not wanting to speak inglish The are more willing to serve turkish speakers, They were not even able to solve seat problem. that I and my next seat guy decided to solve the issue by offering our seats to them so that they can sit together, the crew spoke poor english and we were held up by that seat problem, ask that crew member they will tell you what happend, After we gave up our saets to random girls who were also angry about turkish airline, we were able to take off for nairobi And yes the coffee store by the cafe nero and nearly all business refused to give us a wifi And turkish airport offers wifi to only those who have a turkish phone number that is so very low Shame on turkish airline for treating us the give us a free rides we are their bussiness and we will make sure that we stop giving our bussness It looks like they took their customers for granted and we will just tollered it but I will not and many people whom I know will not It is simply desaster... 0% service from the time you come to the airport untill boading time I had to ask about 5 deffrent men to tell me if where I was terminal. One but none of them know what i was saying And at the time my flight was sopposed leave 7:50 so I was freaking out And no one helping at that crtical moment I finaly got the delay flight info after running somany times up and down the road"
Výhody: "Not much"
Nevýhody: "The crew wasn't very warm or welcoming. No one smiled even once. They made it feel as if they were just doing their job and didn't care about customer service or comfort. The wifi didn't work the entire trip. Also, I got rammed with a service cart because the flight attendant said he didn't see me."
Výhody: "The service was impeccable!"
Nevýhody: "Nothing"
Výhody: "Food, entertainment system"
Nevýhody: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Excellent service, nice and friendly crew"
Nevýhody: "seats are too narrow and no space for long legs"
Výhody: "Food"
Nevýhody: "Nothing"
Nevýhody: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"
Výhody: "The seat"
Nevýhody: "My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::"
Výhody: "nothing"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Entertainment was Okay, and that was the best of it."
Nevýhody: "Customer service gave us false information about delays, almost missed our flight. The check-in agent had to call for manager. And the manager told us if we didn't check-in online, they wouldn't have let us board our flight. The seats were cramped, the food is way worse than it was before. I doubt that we will fly with Turkish Airlines ever again."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "I got a little bit sick on plane and the crew was super helpful and supportive."
Nevýhody: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"
Nevýhody: "Terms and conditions of trkish air line of changing date of booking is essentially high and doubled if you are forced to do it twice...the trip cost me more than first class"
Výhody: "Na"
Nevýhody: "Na"
Výhody: "Everything"
Výhody: "Food was very good. Was surprised we got a meal for a short flight"
Nevýhody: "N/a"
Nevýhody: "Delay"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "I like the fact that for almost 11 hours I was fed, entertained, and was able to rest. The flight crew was very hospitable and I would very much recommend it to others. The price was also very reasonable, unlike United or some other major carriers. It says something about your airline when I decide to fly through Istanbul, coming from Rome, to go back to the US. It's a longer flight but it's a worthwhile one. Thank you and keep up the good work."
Výhody: "nothing"
Nevýhody: "food horrible, lost my luggage"
Nevýhody: "Terible transit info. No information / custmoer service help at all in Istambul. Rude and unwilling to help airport employees! Gate changet without notice/ almost lost transit flight.. Turkis airline crew did not come by during flight until breakfast. Sooo thirsty...."
Výhody: "Contrary to many mainstream airlines which try to cut costs everwhere to the detriment of economy class passengers, Turkish airlines provides excellent service in economy, and I could get a super cheap fare for my whole family."
Nevýhody: "Nothing."
Výhody: "food was good"
Nevýhody: "plane interior could be updated."
Výhody: "I liked the easy boarding and the food"
Nevýhody: "The planes interiors could use some updating"
Výhody: "lots of leg room good food"
Nevýhody: "Flight was delay and we are waiting in plane food was not enough good, no menu was provided, the plane was dirty..."
Výhody: "Good food and nice personnel. Some more place between the seats. Boarding more advanced through making the passender groups (A,B,C) at the gate."
Nevýhody: "No findings"
Výhody: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Nevýhody: "Nothing"
Výhody: "Perfect"
Nevýhody: "Nothing. Flight was amazing"
Nevýhody: "It's KLM. What else do you need to know."
Výhody: "Services is good ."
Nevýhody: "Food can be better"
Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."
Nevýhody: "Fix the damn KIOSKS at Vienna!"
Výhody: "Crew helpful. Food good."
Nevýhody: "Better range of movies please"
Nevýhody: "Too hot inside the aircraft"
Výhody: "Nice attention and good food. Plane and seats are confortable"
Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Výhody: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Výhody: "Crew were great, food, entertainment, seat and everything else was great as well."
Výhody: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"
Nevýhody: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Výhody: "Nice crew pilot food and beverage"
Nevýhody: "No wifi"
Výhody: "Very pleasant, professional crew"
Nevýhody: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Výhody: "Great"
Nevýhody: "Great"
Nevýhody: "infotainment was down. Lost my luggage the flight was delayed"
Výhody: "The crew were hardworking, responsive, conscientious and friendly"
Nevýhody: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Nevýhody: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Výhody: "Food was good and crew members were very nice"
Nevýhody: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Výhody: "Boarding was quick, Flight on time....just a regular service and plane"
Nevýhody: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Výhody: "Booked extra room seat which gave me good room for seating"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nevýhody: "Nothing to be honest . All positive."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"
Nevýhody: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Výhody: "Everything - Checkin, crew, food, entertainment"
Nevýhody: "Nothing"
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Nevýhody: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Výhody: "No chargers or tv on planes"
Nevýhody: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Výhody: "It was a short flight so it was O.K."
Nevýhody: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Výhody: "Friendliest economy class service I've ever encountered."
Výhody: "The service, entertainment, food, the crew, the aircraft were excellent."
Nevýhody: "They put us in a Transavia plane."
Výhody: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nevýhody: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Nevýhody: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Nevýhody: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Výhody: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Výhody: "Delays and no proper customer service."
Nevýhody: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."
Výhody: "Very friendly and helpful crew."
Výhody: "pleasant"
Nevýhody: "Pleasant"
Výhody: "Boarding a smooth flight"
Nevýhody: "Food absolutely"
Výhody: "One crew member in the OTP-VIE flight that was great in service ."
Nevýhody: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."
Výhody: "They have Economy class seats on the business class. Uncomfortable."
Výhody: "The cleanest of the airport and the airplane"
Nevýhody: "The 15 hours layover"
Výhody: "It was all fine, a bit cramped, but otherwise fine"
Nevýhody: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Nevýhody: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Výhody: "Crew was friendly and the flight was nice and smooth."
Nevýhody: "No expectations as the flight was less than an hour."
Výhody: "Everything:)"
Výhody: "Sits had more room then other plain"
Výhody: "Very nice staff on board and timely departure"
Nevýhody: "Cold during the flight"
Výhody: "Everything"
Nevýhody: "Everything"
Výhody: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Nevýhody: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Výhody: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Nevýhody: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Nevýhody: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Nevýhody: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Výhody: "Crew was very friendly, food was decent and the boarding was a breeze."
Výhody: "On time"
Nevýhody: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"
Výhody: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Nevýhody: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."
Výhody: "Excellent flight Excellent food"
Nevýhody: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."
Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."
Výhody: "I like everithing was great . Thank you ."
Výhody: "I liked that the plane eventually came..."
Nevýhody: "That the plane was an hour late..."
Nevýhody: "We had a delay of nearly two hours."
Výhody: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Nevýhody: "Food was ok, not great."
Výhody: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."
Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"
Výhody: "Not a long run."
Nevýhody: "Seats too too tight. Uncomfortably tight."
Nevýhody: "Flyght was terible"
Nevýhody: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"
Výhody: "The crew was very attentive, generous and courteous."
Výhody: "kids treatment"
Výhody: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Nevýhody: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."
Výhody: "Everything"
Nevýhody: "Nothing"
Výhody: "I will never travel with Austrian airlines again"
Nevýhody: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"
Výhody: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Nevýhody: "It was late No food"
Nevýhody: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"
Výhody: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Nevýhody: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"
Nevýhody: "Flight was cancelled and we weren't notified."
Nevýhody: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."
Výhody: "Crew friendliness."
Výhody: "Na"
Nevýhody: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."
Výhody: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Nevýhody: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Nevýhody: "It was almost 2 hours delayed"
Výhody: "Fast and short flight between Vienna and Warsaw. Not much good or bad."
Nevýhody: "Shuttle bus from the terminal took awhile to leave to the plane. No air conditioning to the shuttle. Very hot. Was uncomfortable."
Nevýhody: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."
Nevýhody: "Flight from Dulles to Vienna was cancelled in the morning on the day of departure. We contacted Austrian and rebooked with Air France. The Air France flights were good overall. The food was okay, entertainment excellent, comfort good, boarding good, crew okay. On flight to Paris, the crew did not serve water during the period between dinner and the service before landing."

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