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— OSR
18 květen — 25 květen1
Zpáteční cesta
1 dospělý
Economy
Z?
Kde?
st 18/5
st 25/5
Vyhledávejte na stovkách stránek pro cestovatele zároveň a najděte nabídky letů $[0,preposition:'to ']$[0,article:'to ']$[0,place:'to'].place:' to'].
Užitečné info
Mimo sezónu | březen |
|---|---|
V sezóně | červen |
Nejlevnější let | 380 Kč |
Průměrná cena zp. cesta | 697 Kč |
Dobrá nabídka zpát. | 697 Kč |
Dobrá nabídka jednosm. | 371 Kč |
Nejlepší doba, kdy se vyhnout davům s průměrným poklesem ceny o 7 %.
Nejoblíbenější doba letů s průměrným nárůstem ceny o 50 %.
Let Londýn London Stansted – Ostrava Mosnov
(průměrná cena za poslední dva týdny)
nebo méně
nebo méně
Nejčastější dotazy týkající se rezervace letenek Celosvětově – Ostrava
TOP letecké společnosti (3) nabízející lety Celosvětově – Ostrava Mosnov
Skóre na základě recenzí zákazníků KAYAK7,3
LOTCelkové skóre založené na 5408 recenzích
7,4Nástup na palubu
7,4Komfort
7,9Posádka
6,9Zábava
6,9Jídlo
Recenze letecké společnosti
The price but the service was poor and the staff was very rough and unfriendly.
The price but the service was poor and the staff was very rough and unfriendly.
Výhody: "New plane, comfortable seats, very nice flight attendants."
Nevýhody: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."
Nevýhody: "Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food."
Nevýhody: "Very bad seats"
Výhody: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
Nevýhody: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."
Výhody: "Nothing"
Nevýhody: "Improve customer servive"
Nevýhody: "The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines"
Nevýhody: "3.5hours delay"
Výhody: "Excellent crew, generous service, excellent vegetarian meals (my request), great help on telephone prior to flight"
Nevýhody: "The flight was delayed but we were not given any information. Bathrooms dirty towards end of flight."
Nevýhody: "The flight got canceled"
Nevýhody: "Flight could not taken off in 7 hours delay"
Výhody: "Crew was nice!"
Nevýhody: "It was an old plane"
Výhody: "Ground crew (checkin counter) was very nice."
Nevýhody: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."
Výhody: "Crew was OK"
Nevýhody: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"
Výhody: "Pilots did a very good job"
Nevýhody: "Entertainment"
Výhody: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"
Výhody: "Everything"
Nevýhody: "Boarding"
Výhody: "Food/drink options"
Nevýhody: "Customer service"
Výhody: "calm"
Nevýhody: "the above"
Výhody: "Flight was fine, and on-board crew was polite and helpful."
Nevýhody: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."
Nevýhody: "Boarding started on time yet we took off an hour late"
Nevýhody: "Still waiting for our luggage two hours after deplaning. The luggage has not been unloaded from the plane. Hundreds of people still waiting This is unacceptable"
Nevýhody: "Flight delayed six hours. Never notified"
Výhody: "Good price."
Výhody: "Service and overall experience"
Nevýhody: "Media system was not working correctly"
Výhody: "טיסה מהירה"
Nevýhody: "יצא באיחור של 50 דקות"
Výhody: "my flight canceled from WAW to EWR"
Nevýhody: "my flight canceled from WAW to EWR"
Nevýhody: "2 hours late !!!"
Výhody: "Your crew manager was being very arrogant.. No tolerance at all"
Výhody: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Nevýhody: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
Výhody: "Crew was friendly."
Nevýhody: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."
Nevýhody: "The flight was cancelled"
Výhody: "This time I found an ail place"
Výhody: "Very good pilots, good flight without any noise or air pockets."
Nevýhody: "The flight back departed in a delay of 40 minutes, we lended very late."
Nevýhody: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."
Výhody: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
Nevýhody: "In-flight entertainment offered a very conventional set of movies from which to select."
Výhody: "It was on time"
Nevýhody: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."
Výhody: "Getting off at the end"
Nevýhody: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."
Nevýhody: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"
Nevýhody: "The airline left bagages of 30 passengers at Origen since AC was too small. Two hours at the airport to file report, have to wait for next flight Never again LOT"
Nevýhody: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."
Nevýhody: "No space"
Výhody: "Crew was polite and efficient."
Výhody: "The service, 2 exits from the plain, blanket and pillow"
Nevýhody: "No food and entertainment"
Výhody: "Newer plane. More efficient boarding process."
Nevýhody: "No entertainment system at all."
Výhody: "The staff serve nice"
Nevýhody: "Chronic failure in flight schedules"
Nevýhody: "No entertainment on that flight"
Výhody: "All the rest"
Nevýhody: "I bought economy ticket, yet I had to pay extra for my suitcase"
Výhody: "The flight was on time. No delays."
Nevýhody: "It was nothing I did not like this time."
Výhody: "Absolutely nothing"
Nevýhody: "We where more than 3 hours late. Crew couldn't care less about even saying welcome to you. plane was filthy"
Výhody: "Straightforward process"
Nevýhody: "N/a"
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "N/A"
Nevýhody: "Drunk and loud people on the flight."
Výhody: "Left absolutely on the dot. Everything very clean and comfortable, crew very friendly and professional. That includes the Ryanair people in the airport who guided me (first time flying alone) to make sure I was doing everything right."
Výhody: "Staff were fine."
Nevýhody: "Paid for legroom, there was none!"
Výhody: "The route"
Nevýhody: "No light in the bathroom (sorry to all the women who had to sit down after my guess as to where the toilet was...). No paper towels in bathroom. Delayed getting to the airport. Delayed departure. Sat on the tarmac for an hour and a half"
Výhody: "The crew were nice"
Nevýhody: "Check in was a complete disaster. I only needed to check my suitcase as we had our boarding passes already. It was anarchy and we nearly missed our flight despite being there hours early purely because the check in procedure was so chaotic. Then to top it off, my bag was lost and I was given a stranger’s baggage tag. I don’t know how they will be able to trace my bag with this. It is currently missing in action. Great start to a long awaited holiday!"
Výhody: "Nothing!"
Nevýhody: "Delays, with poor comms. After advising of delays, they called us to form queues at the gate, but it was more than 1.5 hours before we started boarding. That’s 1.5 hours standing in line with no communication! No apologies from staff, and when we did start boarding a member of staff was so annoyed at some passengers who we’re in the wrong queue that they called out to the entire queue, (quote) ‘the little baby Jesus is sending you a sign so look to the heavens and you’ll see a sign which says priority to the left and non-priority to the rigjt, ok?’ Again, this is after keeping us queuing with no apologies and no refreshments for 1.5 hours. In all, we were three hours delayed, and not one member of staff even mentioned it. Staff on board were really poor also: huffing and rolling their eyes at passengers ordering food. Genuinely shocking service."
Výhody: "Nice crew"
Nevýhody: "Take off delayed by over 3 hours, poor communication,noisy boisterous passengers."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Cabin crew remained calm and polite"
Nevýhody: "Almost 3 hrs late, and no communication from Ryanair a all (on board and trackers as on time until already 30 minutes post planned departure time, got us all on board an hour late ajd made us sit there for another 90 minutes without any communication fo an hour, no water or snacks etx (30 degrees that day)"
Výhody: "The price of the flight was fair. I had booked 4 days in advance and overall the seat was comfy, leg room was good and flight crew okay and apologetic about the delays."
Nevýhody: "The flight was delayed by nearly an hour. The boarding staff member was rather rude and loved talking about how much Ryanair always delayed at the moment, which I felt was odd to be bragging about how the company you're working for isn't performing well and my suitcase was damaged and now has a rather large hole in its side"
Výhody: "Best Ryanair flight I have been on. We'll organized from start to finish"
Výhody: "Great job! Timely departure and arrival, quick, uncomplicated and easy boarding, pleasant staff."
Výhody: "I liked that I got a seat on the plane and it didn't fall out of the sky"
Nevýhody: "Stansted Airport was just a complete shambles. Ryanair used a gate thhar had almost no seating and the flight left 30 minutes late."
Výhody: "Nothing although crew were friendly"
Nevýhody: "3 hour delay in both directions this week. No announcements made about delay. Gates changed 2x. Poor communication throughout. Email from Ryanair about cancellation/refund options received AFTER flight. Got home at 1 am. Truly horrible experience"
Výhody: "We managed to arrive."
Nevýhody: "I disliked the lack of information about the delays, the poor facilities and extremely rude staff. It’s understandable that they’ve been working all day, but unfortunately this is the job they chose and I am paying for service of which I should be satisfied with."
Výhody: "Nothing"
Nevýhody: "As usual with ryan air it's all about the cash. Missed my flight because of lip balm and a baggage check and then when I asked for help. They basically did nothing. I will never fly with you again. Luckily managed to get a B.A flight for £95.00 the same day and Ryan air wanted £413.00"
Nevýhody: "Stansted airport is very poor. Not enough space, facilities or anything. Ryanair flight delayed. “Boarded” into cramped holding area. Very poor form."
Výhody: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Nevýhody: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."
Výhody: "Boarding was by bus but worked out ok."
Nevýhody: "Chaos over seating families together, one family of two adults and two infants got moved twice, another family was moved once due to allocated seating not putting families together. We eventually offered our seats to try and help out which eventually the reluctant crew accepted. Emergency exits row passenger was allowed to keep their handbag and another had a plastic bag under their seat. (Regulations state no bags at emergency exits). One passenger was chatting using his mobile phone during taxi out. Captain having exited the flight deck for a break then opened the cockpit door and whilst remained open then proceeded to have a nice chat with the cabin crew. Crew were having a bad day. Food was over cooked and nasty. Seat comfort apauling no elbow room and no legroom, still as Ryanair say you only get what you pay for whereas I’d rather have value for money rather than just a cheap and nasty experience."
Výhody: "It was a cheap flight. Crew on board was ok."
Nevýhody: "Plane arrived at Stansted late. The queues were horrendous and not clearly marked. One of the ground staff was very rude to an Indian lady who only asked if it was the correct queue to be in. Perhaps the customer was Indian born and the ground staff was British born of Indian descent? Flight arrived late to destination by about 30mins."
Nevýhody: "Everything about Ryanair"
Výhody: "Prompt take off and landed on schedule"
Nevýhody: "Slow baggage recovery due to automation and a small carousel"
Výhody: "The Price of the flight that was all."
Nevýhody: "Very unorganized no idea about time scheduling boarding right up until take off and then spent nearly a further hour trying to get off of the run way. No reason given just blamed ground staff at the airport no apology felt very unprofessional. Should of made me effort explaining why we were delayed had to cancel plans as we were nearly an hour later than taking off was planned."
Výhody: "Hostesses"
Nevýhody: "The rest especially the quick boarding ( 1h30 to wait )"
Výhody: "The price."
Nevýhody: "Thę policy to make sure you do not sit with your family and have to buy seats to make sure you are all sitting together. The salaries of the staff are the worst in the industry."
Nevýhody: "We boarded after the time it was supposed to take off and once in Barcelona we had to wait about 25 minutes to collect our bags."
Výhody: "Well to get in the plane we were waiting almost 1 hour, and now that am writting you waiting again 1 hour for the baggage . I will never again flight with this company never again"
Výhody: "I was by myself with a toddler, a pram and 2 hand baggage. down"
Nevýhody: "I thought the would take at least one of them at the gate as usual and I asked if they could help with pram and they said NO! It was a nightmare I had to go down a lot stairs. The only person that helped me it was an old lady! This is a rubbish service I won’t reccomend to anyone with kids!"
Výhody: "Nice staff, flight was fine"
Nevýhody: "Extras are ridiculous and couldn’t pay through the website so stressed about getting on the flight. Exorbitant cost of carrying a bottle of wine"
Výhody: "all airline staff caring and helpful"
Nevýhody: "N/A"
Výhody: "Late incoming aircraft. Delayed boarding as we were told that there was a wait for an assistant to facilitate the boarding of a passenger using a wheelchair."
Výhody: "The worst service in my life If I can I will be give 0"
Nevýhody: "Rubbish service Never again"
Výhody: "Chatting with fellow passengers in the queue"
Nevýhody: "Lack of regular information regarding delays. Even the occasional "we still have no updates" would have been helpful."
Výhody: "The crew and polo te where very helpful and the plan e arrived on time."
Nevýhody: "Everything was good!!"
Nevýhody: "The Lithuanian crew team was far too casual. Service as well. Informal."
Nevýhody: "Was freeze/cold inside .."
Výhody: "The crew were quick and efficient"
Nevýhody: "The flight was delayed and we had to stand outside on the tarmac in the freezing cold for about twenty minutes before we were allowed to board."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Great price to Pisa. I was asleep the entire flight so I didn't suffer too much from the seating"
Nevýhody: "Lack of seating in boarding area"
Výhody: "great service, no turbulence"
Nevýhody: "delayed by an hour which we only found out about when we went to the gate."
Výhody: "Getting home so fast"
Nevýhody: "Unrespectulful customer"
Výhody: "Fast boarding. I exchanged place with a stranger with no problem ."
Nevýhody: "There's not a lot of space for your legs but that's an airplane problem and not really ryanair only. They took off the little basket space from the seat in front of you so you have nowhere to put away your stuff which is very annoying. You have ton pay for everything on board, absolutely nothing is free and it's ridiculously expensive."
Výhody: "The flights are good value and relatively comfortable."
Nevýhody: "Due to mass cancellations we had days worrying if we were able to go on holiday our holiday or get the return flight home. They got the planes at the wrong gates so our flights were delayed for and hour, a passenger being sick very close to us was not moved away into a quieter area of the plane. Our luggage was damaged when we picked it up."
Výhody: "Ok, it's cheap, but added extras take the shine off this."
Nevýhody: "To check in I was forced to book seats both ways, then had to pay extra on top of original price to pick the seats. There were a few spare seats on the flight so it wasn't a case of overbooked."
Výhody: "Crew were competent and happy, not overworked, dour or dim."
Nevýhody: "Big queues to board, followed by bus transfer to plane => first ones to stand in line at the last ones off the bus to board the plane. My fault really, but why encourage people to stand in a queue for 30 mins at all?"
Výhody: "Paying for the extras to make my journey as better for me"
Nevýhody: "Selling of the scratch cards and cabin crew asking everyone row by row for change for €20."
Nevýhody: "The fact that I couldn't go"
Nevýhody: "Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing."
Nevýhody: "Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage."
Výhody: "The woman who checked me in was slow and rude"
Nevýhody: "Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children"
Výhody: "Quick check in."
Nevýhody: "Flight was late. Staff can use more English training. High baggage fees and strict rules."
Výhody: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."
Výhody: "loved the atitude of the crew, the plan is relatively new but 4not enough place even to move"
Výhody: "The food"
Nevýhody: "Lost my bag"
Výhody: "Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us."
Výhody: "Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane"
Nevýhody: "Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time""
Nevýhody: "30 min late no a/c"
Nevýhody: "no legs room delay at bording delay to get to Praha"
Nevýhody: "Flight was late ~ 1h"
Výhody: "Nice crew and new airplane"
Nevýhody: "Three hours delay, and no explanation given at all."
Nevýhody: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"
Výhody: "Daily flight"
Nevýhody: "No service at all, feels like low cost"
Výhody: "The crew were nice and helpful. The plain was new."
Nevýhody: "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."
Výhody: "That we finally arrived"
Nevýhody: "The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane)."
Výhody: "Nothingh"
Nevýhody: "I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances ."
Nevýhody: "To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service."
Nevýhody: "The crew were not nice... talked to us in a Horrible way. There weren't any blankets"
Nevýhody: "Leg room is very small, unusual for 737. Highly not comfortable"
Výhody: "The flight was quiet and peaceful."
Nevýhody: "There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!"
Výhody: "Short flight and nice crew, boarding was organized and easy"
Nevýhody: "Late departure, old plane, tight seats, no online check in"
Výhody: "The leg-room was ok only because we were assigned to an exit row."
Nevýhody: "No advance check-in. All food and drink cost money aside from water. Take off was late in both directions. Landing was horrible, pilot dipped without warning several times. No options for entertainment at all."
Nevýhody: "late"
Výhody: "The crew was very pleasant"
Nevýhody: "The seats were uncomfortable, and air conditioning was turned off when we boarded so we were very congested inside and couldn't breathe."
Výhody: "Didn't have to pay to check a bag."
Nevýhody: "Seats were cramped."
Výhody: "Crew was polite and kind."
Nevýhody: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."
Výhody: "We landed"
Nevýhody: "Very expensive Seats are tiny Expensive to check bags Charge for water and terminal doesn't even have a water fountain"
Výhody: "Nothing."
Nevýhody: "Nobody told that this is low cost flight !!! No food or even water during flight. Baggage limitation of 15 kg. No leg space at all. This information should be displayed during ticket reservation."
Výhody: "Nothing"
Nevýhody: "Delay, lost my connection, they lost my luggage"
Nevýhody: "I will not fly with them again. I have too much stressful experience. I had bought my tickets more then 6 month before the fligth but because overbooking situation I did not enter to this fligth and I was forced to stay another day without no money and insurens when the next fligth will be.To be continue I was noticed that only fligth that can arrangeg for me to Tel Aviv is not direct via Moscow and total duration will be as 9 hours. The moment I arrived to Moscow I was very suprise to Know that my next fly to Tel Aviv on that day canceled too. I had to stay one more nigth in moskow . so I came back to Tel Aviv after 48 hours!!!! Before than I bouthg tickets I checked baggage allowance on the website of Cheh Air Travel Company and it was 23 kg. vs actually16kg !!"
Výhody: "Because of a delay in the first flight, we thought that we will miss our connection, but a Smart Wings agent was waiting for us, took us to a quick exit from the plane, gave us the boarding cards, and drove us to get on time to the next plane. We were stunned! we never got such good treatment"
Nevýhody: "Space"
Výhody: "Reasonable price"
Nevýhody: "Late departure"
Nevýhody: "One piece of luggage was damaged when the zipper was dislodge from its track.. Have been unable, so far, in getting it back on track."
Nevýhody: "One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!"
Nevýhody: "The Flight late 3 shouts. There is no food. The sits were so close."
Nevýhody: "Spent your and a half in line for check in. Put us in the last sit, was verry verry crowded. No food or drinks. No entertainment."
Nevýhody: "The air craft was extemlly uncomfortable (in my way to Praha). In both ways we recieved nothing, even not a glass of water. Aircraft takeoff was in both sides with a delay."
Výhody: "The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards."
Nevýhody: "Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to."
Výhody: "The staff was polite."
Nevýhody: "The delay in boarding. The unexplained delay in takeoff. They do not share information with passengers at all!!! Very low quality cold cheese sandwich. Only cheese sandwich to choose from despite the menu. Room temperature Cola zero. Unable to do webchekin? why? This company flies so much..why there is no online check in????! why? The leg room is extremely poor. Everything squeezed. The last seats near at the end of te aircraft are 90 degrees straight!! more than 90...they actually lean forward a bit...I sat there! is hould know impossilbe! I'm sorry...i have to put this company to my black list..."
Výhody: "Absolutely nothing."
Nevýhody: "Original departure time: 20h Effective: 23h Because of this unbelieveble delay, I lost my bus to Piccadily and got stuck at the airport to get a train. Result: I was supposed to arrive at the hostel 22h quietly but arrived 4am in the morning. Company Explanation: plane in Madrid. Did they not know that people had bought the ticket and waited in Prague? Where is their responsibility? 110 kc not account for it"
Výhody: "Nothing"
Nevýhody: "Original departure time: 21h55 Effective: 24h Delay without any apologize or compensation. I asked for a bottle of water but they sad only for sell."
Výhody: "Nothing"
Nevýhody: "Terrible experience. They do not allow to bring your own water to the airplane and they denied to give me a glass of water. Also they lost my baggage and returne it to me 4 days later."
Výhody: "Nothing"
Nevýhody: "The boarding to the plane was 40 minuets late, the plane was crowded and small, there was no food and no entertainment what so ever."
Nevýhody: "It took me 17 hours to get from Israel to Warsaw!!!"
Nevýhody: "No entertainment at all, no outlets, and all of the food was for purchase. There was no indication whatsoever that we would need to purchase food onboard (most airlines provide free drinks), and the worst part was that there was no free potable water. And, the crew were not at all nice about it. Honestly, I'd like back the 2 euros I had to spend on getting a bottle of water!"
Nevýhody: "I was lead to believe i had bought a Czech Airlines ticket, when in fact, the actual company was smart wings where they only have 15 kg!! of weight allowed, so I was forced to pay an insane amount of overweight and in addition, my sports equipment, which in Czech Airlines was supposed to be free of charge, cost me 65$!!. so no, I do not like being fooled, and no, I will not fly with smart wings again."
Výhody: "I dozed on and off most of the way"
Nevýhody: "Water wasn't even offered, I realize some airlines are charging for snacks but water? Water should always be offered and complimentary."
Informace týkající se COVID-19
Bezpečnostní opatření leteckých společností nabízejících lety do destinace Ostrava
Letecké společnosti nabízející lety do destinace Ostrava zavedly dodatečná bezpečnostní opatření a upravily své podmínky, aby lépe splňovaly potřeby cestujících. Podmínky se pro každou leteckou společnost liší.
Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety do destinace Ostrava
Povinné roušky
V letadle jsou povinné roušky. Roušky budou pro lety do destinace Ostrava cestujícím poskytnuty.
Sedadla s bezpečnými odstupy
Prostřední sedadla nejsou pro lety do destinace Ostrava k dispozici.
Testování před odletem
Testování na protilátky a testování na příznaky pro lety do destinace Ostrava
Flexibilní zrušení
Bez poplatku za změny. Vyhledat flexibilní letenky do destinace Ostrava
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