Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."
Výhody: "Seats in economy were actually comfortable"
Nevýhody: "Controls for entertainment system didn’t work"
Nevýhody: "Flight delayed for 5 hr"
Výhody: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."
Nevýhody: "The crew"
Výhody: "The flight was short and the crew was nice."
Nevýhody: "There was no entertainment for the short plane ride."
Výhody: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Nevýhody: "Nothing really concerning."
Výhody: "the crew was very good, the seat could be a bit bigger in economy class"
Výhody: "food was great, boarding was a horrible process."
Výhody: "Boarding was quick and well organized despite the full flight. In fact check-in and security were pleasantly quick in Budapest. The flight time was almost an hour shorter than scheduled which was a pleasant surprise - it was great to have at least four of the cabin crew who spoke Hungarian. As the people in front of us didn't recline their seats, we had decent legroom. Food was good, cabin crew were attentive."
Nevýhody: "Nothing - though arrival in Chicago was not pleasant - huge lines at immigration and customs - took an hour and half from getting off the plane to getting out of the customs hall."
Nevýhody: "Did not take it, was late and missed the flight"
Výhody: "Good crew."
Nevýhody: "The plane was late and somewhere along the line my luggage was lost. Either here or before that."
Výhody: "It was delayed, making me late for the connecting flight"
Nevýhody: "arrived one hour late to krakow and my baggage was sent to warsow"
Nevýhody: "Flight was delayed by over 8 Hours. Terrible experience."
Výhody: "There is nothing what I can say I liked They were late at the first flight and I was almost to loose the next connection. The crew in the airport in Warsaw were very slow and unprofessional When I got back to chicago they had a delay 30 min as well. I had a very bad experience overall with Lot company I will never fly again with them"
Nevýhody: "I hope I get back my luggage back in where I have so many things"
Výhody: "Good entertainment system, even had a few current movies"
Nevýhody: "Food was dreadful. Beverage selections limited. Not enough beverage service."
Výhody: "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Nevýhody: "The flight wash cancelled."
Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Nevýhody: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Výhody: "Your crew manager was being very arrogant.. No tolerance at all"
Nevýhody: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"
Výhody: "Friendly crew and good food, blanket and pillow was nice"
Nevýhody: "Not much space between seats, so cramped! Lot of people moving around and talking loud while trying to sleep"
Výhody: "The flight was fantastic! LOT is ROCK! Thanks much!"
Nevýhody: "Narrow seats, no variety of food only chicken"
Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"
Výhody: "The entire check in process was smoothe and welcoming"
Výhody: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Nevýhody: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"
Výhody: "The crew was exceptional. Really@"
Nevýhody: "The flight was 3 hours late"
Výhody: "boarding hour late all other ok."
Nevýhody: "everything ok"
Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."
Nevýhody: "I paid extra for my seat, but it was uncomfortable from LAX to Warsaw - too tight and cramped that the cabin was hot through most of the trip. Crew was okay, but for such a long trip, I would expect more comfort than what I get on short one-hour trips on small planes here in the US."
Nevýhody: "Seats aren't comfortable"
Nevýhody: "Boarding started at least half an hour late."
Výhody: "Older aircraft had not as narrow seating and was more comfortable."
Nevýhody: "Boarding que at Warsaw is a mess."
Výhody: "Everything went vey smoothly and politely. Very pleased."
Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"
Výhody: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Nevýhody: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."
Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"
Výhody: "New planes(Boing 787), attentive flight personnel, convenient schedule."
Výhody: "Good question! Not much. The Crew were very nice and professional."
Nevýhody: "The airplane is uncomfortable, too tight. During such a long flight and an uncomfortable plane, free alcohol should be served to make the experience more bearable."
Nevýhody: "Extra baggage payment need to be more efficient. It should be 1 stop to check in bags and pay for extra bags and overweight bags."
Nevýhody: "I had a 16 hour layover, which started as as 4 hour layover. Then the airline lost my baggage that I got after 4 day. Never flying with them again."
Výhody: "The comfort on premium economy was excellent, service was good. The problem was the signage and information at tha Warsaw airport. Flight information displays are infrequent and the writing is in very small letters. Compared to Zurich it is promitive. Nontheless I would consider using LOT again"
Nevýhody: "Need to reduce waiting hours at gate"
Výhody: "Got us from a to b."
Nevýhody: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Výhody: "Reasonable price."
Nevýhody: "Was sat nowhere near my group of friends, know one on the plane was sat with who they travelled with. Plane was running late."
Výhody: "Flight route. No one else does Ostrava to London unfortunately"
Nevýhody: "Uncomfortable seats"
Nevýhody: "Seating uncomfortable, don’t even serve water, charge money to check in 3 days early and for some strange reason they charged 100€ for standard carry ones manufactured by Samsonite for international travel because it didn’t fit in their standard cubby ... the same carry ones they allowed from London to Stansted became a tad too big on return . They remind me of US traffic police that start giving tickets on tiny issues st the end of the month to make their quota . Also many people in the line had bags exactly our size"
Výhody: "Smooth boarding Friendly staff"
Nevýhody: "Flight was delayed 1.5 hrs Dalayed at the gate 1 hr Waiting at the baggage claim 1.5 hrs Very disappointing"
Nevýhody: "Severe delays, poor comms, priority boarding means nothing when we’re all piled into the same bus and there’s a scrum for the stairs into the plane."
Výhody: "The captain (pilot) and the crew were friendly and helpful"
Nevýhody: "2 hrs 30 min delay trapped on board without air con. I was with my son (7 weeks old) and didn’t have enough space to breastfeed and fresh air to cope with the heat."
Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Výhody: "STAFF ATTITUDE/SUPPORT, PLANE CLEANLINESS. PUNTUALITY."
Nevýhody: "NOTHING SPECIAL TO REPORT."
Nevýhody: "More one and half hour fight delay. Plus terrible queue at border control."
Nevýhody: "Being charged €100 because I thought I had checked in my suitcases,but found out it was an option"
Výhody: "We arrive safely"
Nevýhody: "There was a delay in boarding but no communication from any of the five members of staff at the boarding gate as to why. I also purchased priority boarding but we were not seperated from the crowd."
Nevýhody: "No staff in Treviso airport to help. There was 5 or 6 flights of people squashed into a small basement area which could barely hold 2 flights of people. It was unbearable crowded conditions with 2 airport staff who didn't reply when asked anything. When we found out flight was severely delayed there was no staff who would receive our claims for our rights under eu261 and got our food ouchers 1hour and 25 minutes late - impeding on our rights"
Nevýhody: "2h delayed flight!"
Výhody: "Very little"
Nevýhody: "Flight was delayed by 1h40, seats cramped, take off and landing uncomfortable, Ryanair’s policy of enforcing hold baggage, Ryanair’s bully tactics of sitting passengers separately even if tickets are booked and checked in together, basically everything Ryanair did"
Výhody: "Easy to use web. Good car hire rates."
Nevýhody: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Výhody: "Not much"
Nevýhody: "We had more than 2 hours delay and although the company knew that that would be the case, they didn't let us know beforehand. We only found out when we arrived at the airport. Apparently the delay was because the aircraft had come with more than 2 hours delay from London so the company was fully aware our flight would also be delayed."
Výhody: "The plane was nice and new."
Nevýhody: "The cabin bag policy is ridiculous - we had small backpacks and had to put them in the hold. The plane was oversold so we were late while we waited for someone to get off. My friend has an NZ passport (with a 5 year ancestory UK visa) and had to print out her boarding pass at the hotel and then get it stamped - we don’t have to do this for any other low cost flights! Not sure Ryanair is really worth the “cheap” flights with all the add ons and hassle."
Výhody: "Bad and expensive"
Nevýhody: "Bad expensive and delayed"
Nevýhody: "The 35 minute delay on the departure and 1 hour on return Super cramped seats with no leg room at all Having to pay to sit together on top of the original flights- unsure who books 2 tickets to sit apart?"
Výhody: "I got there eventually"
Nevýhody: "4hour delay, disorganised"
Výhody: "Not much"
Nevýhody: "It’s in the title. Late. Lots of queuing. Why are Ryanair’s seats made so uncomfortable?"
Výhody: "Everything . Staff, efficiency ,boarding process"
Nevýhody: "Nothing I can think of"
Výhody: "Crew very polite and took excellent care of my 83 year old mother"
Nevýhody: "Flight was delayed, very uncomfortable seat, excessive waiting time even after landing, cabin crew weren’t welcoming"
Výhody: "The most relaxed Ryanair flight I have ever been on"
Nevýhody: "The worst of all the budget airlines"
Výhody: "Your personal in plain is young, nice and I like them becouse they are smailing all time."
Nevýhody: "You can give to pasenger one drink (coffee) like preasen!?"
Výhody: "I was allocated an emergency exit seat, luck of the draw. It was the only flight left going to the UK following the extreme weather in CPH and UK."
Nevýhody: "No tables in the seat backs! Gaudy decoration and plastics that had clearly been designed to be hard to damage. It felt like a kebab shop in a rough area or the custody area in a police station."
Nevýhody: "Flight was delayed, no apology by Ryanair."
Výhody: "The flight was on time, checkin was easy and the flight got me from point A to B for a reasonable flight"
Nevýhody: "Charging to keep your hand luggage with you seems a little unfair. As a musician I don’t want to check my instrument and as it’s small I don’t feel I should have to pay extra for that privilege."
Výhody: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Nevýhody: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"
Výhody: "It was all good, if I had to find a negative point, I'd say it was a very old plane.... I felt a bit like being in a scene from back to the future when I got in the cabin. Other than that it was a rather pleasant flight. Well done."
Výhody: "Arriving on time"
Nevýhody: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Výhody: "The crew . Very sweet cabin crew ,new 737 ,with lots of “snazzy lights"
Nevýhody: "Cramped space despite the new “improved”leg room due to te slimmer seats"
Nevýhody: "-On 20/12/2017 the flight was expect at 09:50 it was delayed until midday. -On 05/01/2018 I had received a message(on my mobile phone) to confirm my return and I try many times to do it without success. so i did my best to trying to call the number 080000834000 and the person who attended my call ask me to repeat several times which it make me disappoint. So i have to paid 50. 00 euros for it and plus I had to pay 40.00 euros for each suitcase (total 2 suitcases = 80.00 euros) Which i suppossed i had been paid when i booked my holidays, and no much information has been given in it. in the end too expensive. I will look at other low cost airlines in the future."
Výhody: "Everything was perfect, the crew das very helpful and the pilar very kind and he explained everything pretty well. No complaints."
Nevýhody: "I love the flight bit the take off a bit rude."
Nevýhody: "Everything wasnt fully compensated and when zi asked for help refused to speak to me"
Výhody: "It got me home"
Nevýhody: "Boarding was slow, seats not together unless you pay, uncomfortable seats, park up in poor location meaning you have to go up and down steps. Not good with push chair"
Výhody: "Cheap ticket"
Nevýhody: "Delayed an hour, have to pay for any seat now, regardless of when you check in. Boarding was horribly slow and inefficient. Absolutely rubbish and I never want to fly with them again."
Výhody: "Staff are nice and friendly plane and toilets very clean."
Nevýhody: "Too pricey for hold luggage so everyone is taking hand luggage and not enough room on flight. My legs were really sore I felt uncomfortable and squeezed in."
Výhody: "I had a good flight either way. Some turbulence, what you might call 'a controlled crash landing' on the way back to Stansted."
Nevýhody: "The price of the flight. I normally am able to secure a return flight for about 100 euros. This time I got a quote for 300 plus for a return flight. Going through an affiliated site helped me to get a slight reduction on the flight. I find it odd that on a Thursday or a Tuesday the cost can be 12.99 pound either way and yet on a weekend this goes up to a silly amount. The flight is still the same. I am still going to the same place. Having to book three months in advance to avail of a cheaper ticket is of no use to me. The girl checking us in on the outward journey had her back to us the entire time when making an announcement for boarding. She looked like she was sucking sour sweets. No friendliness about her at all. Passengers using overhead spaces different to where they are sitting. That's really irritating."
Výhody: "The mood lighting on the new jets"
Nevýhody: "Seats very hard on the new slimline seats. Boarding in Pisa was chaotic"
Výhody: "Leg room"
Nevýhody: "Boarding, very slow and a bit late as was takeoff"
Nevýhody: "We were stuck on the ground for an hour. Not impressed."
Výhody: "fast boarding, friendly ground & plane staff, no pedantic messing around with on board luggage...easy, cheap & overall remarkable value"
Nevýhody: "nothing bad on this flight...I now have to write another 50 characters which is a bit silly"