Nevýhody: "Less time at the AirPort after landing"
Nevýhody: "We were late to land by 25 mins which made me stressed to catch my bus that was pre-booked."
Nevýhody: "Badly delayed with no explanation. Never flying RyanAir again."
Výhody: "Flight route. No one else does Ostrava to London unfortunately"
Nevýhody: "Uncomfortable seats"
Nevýhody: "They delayed the flight from 8:55 to 10:15 but we didn’t board until about 11. They left us outside in the cold and extreme wind instead of having us just stay inside until the plane was ready. When I complained the employee said there was a woman onboard with a wheelchair and they didn’t have a way to get her off. When we finally got on takeoff was delayed another hour. They blamed all of this on air traffic control staffing in France, didn’t take any responsibility for the delay with the wheelchair. Ryanair is a disgrace."
Výhody: "We did not crash"
Nevýhody: "*the plane was late showing up. *staff in France locked the doors while we were waiting for the late plane, cutting off the only source of fresh air in the terminal *the slam down landing was unpleasant *the crew did not distribute immigration cards causing delay at the terminal as I had to fill it in there while the line grew longer *once we landed, there was no place for the plane to park so we waited *once we docked, there were no stairs available for the plane, so we waited *once in the terminal, they announced delays for the baggage, so we waited."
Výhody: "Adequate leg room"
Nevýhody: "Rough landing"
Nevýhody: "Two hours delayed"
Výhody: "The price of the ticket"
Nevýhody: "The check in process"
Výhody: "Spacious seats with leg room"
Nevýhody: "Too much talking over intercom"
Nevýhody: "The gate for the flight was changed at the last minute and the flight departed 30 in late."
Nevýhody: "Delay on tarmac"
Výhody: "Friendly service."
Nevýhody: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Nevýhody: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Výhody: "For a discount airline, the service was what we expected, no frills, just transportation from Lisbon to London."
Nevýhody: "As a no frills airline, nothing is free, not even coffee and we paid 6 euros for two cups on board the plane. We paid extra to get better seating and we got one "free" check-in bag as part of the deal. They are very strict with the carry-on luggage and make sure that you adhere to their sizing policies and saw people arguing as they were forced to pay 50 euros for non-compliant bags. It is better to pay extra in advance to get better seating. Finally, if you are traveling to London, the airline flies to Stanted which is about an hour from London, but train service is good and you can connect to the tube and practically reach every corner of the city quickly and cheaply."
Nevýhody: "I did call the Ryanair Airline to confirm my flight 2 weeks before I go to the tours . They told me everything was fine. But when we get to the airport today , they do charged us £180 /4 luggage, we were so mad . I NEVER think about come back to travel with Ryanair Airline and also tell to all my friends and family don't EVER trust Ryanair Airline...!!! Also we're seated separate events the next seat wasn't have nobody... So sad and so mad .... Hopefully the Ryanair Director know about this happening????"
Nevýhody: "The departure lounge was horrible"
Výhody: "The plane was on time"
Nevýhody: "Very convenient flight itinerary on these two flight segments. All airlines should provide at minimum a small bottle of water at no charge as travelers are not allowed to bring fluids through airport security"
Výhody: "Crew was nice"
Nevýhody: "Super delayed, made me Miss my train connection"
Výhody: "I arrived safely without a scratch. The entire crew were very nice. Things were clean. There were no screens for the addicted. I got some sleep before the announcements and sales kicked in on the short flight."
Nevýhody: "Gate was changed after initial assignment. I wouldn't have known if I hadn't sat almost in front of the counter and overheard a customer there saying my flight. I asked someone even closer to the counter if that's the gate, and was told no. There aren't even display boards at the counter so you really have to check. The right gate ended up on the opposite end of the airport, so I wasted a trip and a half, in a way. The previous flight was late, so we boarded half an hour late. We were warned to wait another half an hour on the tarmac but luckily got out in less than half that time. There was no liquid soap in the toilet. I unscrewed the bottle (they really save money and the environment there), put in hot water, and was able to get the soap I needed."
Výhody: "The APP works well"
Nevýhody: "Luggage hassles - even when you prepaid."
Výhody: "Getting off the plane after we landed."
Nevýhody: "The long line at customs"
Nevýhody: "The plane was dirty"
Nevýhody: "Boarding was slow"
Nevýhody: "Late departure"
Nevýhody: "You don't take US credit cards!"
Výhody: "Priority boarding and friendly courteous staff"
Nevýhody: "Lack of complimentary refreshment. Xould offer free cup aof tea and coffee without destroying profits. Giving a cup of tea might well encourage the passenger to buy food to accompany it"
Výhody: "Staff was friendly."
Nevýhody: "Two hour delay and told nothing."
Výhody: "Good aspect of flight: was inexpensive."
Nevýhody: "This is my first flight on Ryanair. The seats are uncomfortable, stuck straight upright and cannot be reclined. Very jammed together seating. The low cost encourages family flying, so there is much more than the usual amount of howling babies--in particular, one directly behind us who howled like a banshee for about a third of the 2 1/2 hour flight. The charge to check a bag was quite high. I was on Ryanair because we were flying with relatives who already had booked this flight. In future I will avoid Ryanair. I'm willing to pay for a modicum of comfort."
Nevýhody: "We will NOT fly with this carrier again."
Výhody: "We got comfortable seats. The crew was lovely Overall it's nice."
Nevýhody: "All the handling with the luggage was complicated"
Nevýhody: "I got wet standing on tarmac in rain"
Nevýhody: "Delayed for over an hour"
Výhody: "Price was cheap, that's it!"
Nevýhody: "Delayed 4 hours, without any explanation. We had to pay for water!"
Výhody: "Was much shorter than i thought"
Nevýhody: "Nothing really"
Výhody: "Cheap flight"
Nevýhody: "They charge the same price as the flight if you don't check in online, but online check in didn't work for me. No one at the airport can waive the fee: the staff say they don't work for Ryanair, despite wearing Ryanair uniforms. I was told, you pay the fee or you can't fly."
Nevýhody: "Service was terrible. Employees were rude. Charged for everything."
Nevýhody: "No one in the airport that worked for Ryanair knew what was going on. The woman that worked at the ticket desk was very rude to my sisters and I ( I didn't get her name unfortunately) but she purposefully made us check our bags and pay for them when we didn't have to (by the way when we were coming back from Venice to London on Ryanair we didn't pay for checked bags!). The flight was just horrible! Such an unfortunate bad experience with Ryanair! Will never fly with them ever again. Now I see why the flight was so cheap!"
Výhody: "Cabin crew"
Nevýhody: "Landing was rough and no entertainment. Poor selection of snacks for vegetarians."
Výhody: "i enjoyed nothing"
Nevýhody: "The staff completely skipped over me when offering drinks and snacks. They offered the other two people in my row food but not me. I literally had my credit out and they just skipped me. The people at the check in desk didn't have any sort of protection for my bag. (Big camping backpack with lots of straps) but the people in CGN did. I don't understand the inconsistencies. And then to top it off nobody informed me the process of customs. I was unprepared because of this and ended up waiting for 1.5 hours. Completely unprofessional in all aspects. I will not be flying Ryanair again."
Výhody: "Total ripoff. Crowded like cattle and extorted for massive extra charges for our luggage. Will never fly Ryanair again."
Nevýhody: "The cabin was a little dirty."
Nevýhody: "Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing."
Výhody: "Awesome staff. Was upgraded to comfort seating for free"
Nevýhody: "Everything. The initial flights was significantly delayed without anyone updating the passengers at the gate. The crew was rude when asked questions about connecting flights. And they lost our baggage."
Výhody: "Nothing to really like when the flight takes off 45 minutes later... without a solid reason why. They only apologized after we landed.. as if it was nothing."
Nevýhody: "Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel."
Nevýhody: "No early check in. The longest line at check in that I ever seen. Terrible seats"
Výhody: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."
Výhody: "Everything was fast."
Výhody: "It was short flight so not much to share, crew was ok"
Nevýhody: "It was delayed over an hour"
Nevýhody: "The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again."
Nevýhody: "Flight was late ~ 1h"
Nevýhody: "Delaying 3 hours"
Nevýhody: "Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight."
Nevýhody: "We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset"
Výhody: "I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline."
Nevýhody: "Literally everything. This is a gargbage airline."
Nevýhody: "Night flight, do not stop talking"
Výhody: "didnt like it"
Nevýhody: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."
Výhody: "That we finally arrived"
Nevýhody: "The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane)."
Nevýhody: "I never knew you can make the sit rows so close to each other :)"
Nevýhody: "I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances ."
Výhody: "Crew was very helpful."
Nevýhody: "The plane was a bit cramped."
Nevýhody: "The crew were not nice... talked to us in a Horrible way. There weren't any blankets"
Nevýhody: "It literally DID NOT HAPPEN. I NEED A REFUND."
Nevýhody: "Leg room is very small, unusual for 737. Highly not comfortable"
Nevýhody: "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"
Výhody: "Short flight and nice crew, boarding was organized and easy"
Nevýhody: "Late departure, old plane, tight seats, no online check in"
Nevýhody: "no drinks, even water. no ampthy from the crew, even not a smille"
Výhody: "The plane was new, we were sat in the exit seats, so had ample leg space (though the seats did not lean back because of that). The crew was polite and efficient."
Nevýhody: "The check-in process was very lengthy. I think a lot of it was because of the passengers, but probably the ground crew could have been more efficient."
Výhody: "Flight was running lates and it was very warm. It was very difficult to hear the announcements."
Nevýhody: "Everyone was very polite and friendly."
Výhody: "Very nice and helpful staff and crew"
Výhody: "I was able to choose my seat without any additional fees. Crew was super professional."
Výhody: "Crew was polite and kind."
Nevýhody: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."
Výhody: "See above. But we given water."
Nevýhody: "See above."
Nevýhody: "nO ON LINE CHECK IN AVAILABLE Only received a glass of water No entertainment It was not a Czeck airline aircraft, it was smartwings I paid for a schedule airline quality flight, received a substandard charter flight service"
Nevýhody: "When I bought a Czech Air flight, I thought I was getting Czech Air- but no, it was SmartWings, their budget buddy whose seats are literally squeezed together from all directions. Do not fly this airline if you are anything but short and skinny. There are zero amenities for free- which, again, would not have been the case on Czech Airlines. The nonchalant crew attitude from start to finish did not help the experience, nor did the lack of signage to find the airline's check in at Gatwick.."
Nevýhody: "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."
Výhody: "The crew was OK."
Nevýhody: "Don't let it fool you. SmartWings is a low-coster, although you pay a full price of the CZ Airlines. No food. A glass of water is 2EUR. No service whatsoever. The smallest legroom I ever had. The flight was delayed by an hour and a half with no explanation. And the best part - you're only allowed to check 15kgs of luggage, although you paid a full price for CZ airlines, which allows 23!"
Nevýhody: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"
Výhody: "On-time without delays. Flight crew was attentive & professional."
Nevýhody: "Seats were cramped & uncomfortable. Boarding was a bit chaotic"
Výhody: "The flight was sopuuse to depertur in 23:50 and we take of after 1"
Nevýhody: "Delay, lost my connection, they lost my luggage"
Nevýhody: "late on our way to and from Europe, seats are uncomfortable"
Nevýhody: "P.S. I'm not sure they are actually qualified to be called an airline. I would not let them run a grocerry store..."
Nevýhody: "The boarding was really slow, there was no entertainment or any service during the flight."
Výhody: "Because of a delay in the first flight, we thought that we will miss our connection, but a Smart Wings agent was waiting for us, took us to a quick exit from the plane, gave us the boarding cards, and drove us to get on time to the next plane. We were stunned! we never got such good treatment"
Výhody: "Friendly service, helpful ground staff."
Nevýhody: "the flight was late by 2 hours. The flight that was supposed to take off 50 minutes after our flght took off an hour before our flight!!! will try not to fly with that company again!!!! will not recomend to fly with that company even to people that I don't like!!"
Nevýhody: "Not enough room in the seat. Over 2 hour delay."
Výhody: "The staff was polite."
Nevýhody: "The delay in boarding. The unexplained delay in takeoff. They do not share information with passengers at all!!! Very low quality cold cheese sandwich. Only cheese sandwich to choose from despite the menu. Room temperature Cola zero. Unable to do webchekin? why? This company flies so much..why there is no online check in????! why? The leg room is extremely poor. Everything squeezed. The last seats near at the end of te aircraft are 90 degrees straight!! more than 90...they actually lean forward a bit...I sat there! is hould know impossilbe! I'm sorry...i have to put this company to my black list..."