Very strange boarding, long wait on foot after the gate.
Výhody: "the price"
Nevýhody: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."
Výhody: "Shorter trip"
Nevýhody: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Výhody: "The flight was on time"
Nevýhody: "Very cramped Carry bag allowance too small"
Výhody: "I got there nearly on time"
Nevýhody: "65% of customers had priority so a bun fight to get on. We then tried to use the faster entry on non priority to get into the lounge and were sent back to the priority queue. families with kids weren't given the option of getting on first. Seats were incredibly uncomfortable. Lack of space for bags."
Výhody: "that it wasn't a long flight"
Nevýhody: "the crew weren't very friendly, from checking in to landing. too stressed out I think. I wasn't made to feel like I wanted to have a return booking. Also there was pressure to add extras that I didn't want. I resisted but when I've paid for something I don't expect to be coerced into paying more for something I didn't need. For example seat selection."
Výhody: "Some of the staff were nice"
Nevýhody: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Výhody: "On time and quick boarding, arrived before schedule and no issues with flight"
Nevýhody: "Some passengers very noisy and shouting throughout flight but not the airlines fault"
Nevýhody: "Airport security"
Výhody: "Inconvenient all, no aplogise of delayed Flight as like the turtle!"
Nevýhody: "To prepare on time!! Plz Eeven though I’ve booked more planty of time for next plan, it was late because of too much delayed"
Nevýhody: "Lack of comunicoation and lack of services. Probably it was a bit cheaper than the competitors. But I made me think twice for next time Ryanair cross my way."
Výhody: "Price; travel light, and take own food and it’s fine."
Nevýhody: "Wait for the drinks/food service, and we would be on the way into land before they reach the middle of the plane on London -Dublin flight"
Nevýhody: "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("
Výhody: "The staff is rude."
Nevýhody: "Never heard of having to keep windowns open the entire flight."
Nevýhody: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"
Nevýhody: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"
Výhody: "Staff good and flight on time"
Nevýhody: "Cost of on board services"
Výhody: "Boarding and flying time very good"
Nevýhody: "Noisy passengers (stag party and 40birthday)"
Nevýhody: "I was trying to check in in the past 24 hours. The system wouldn’t allow me and I ended up paying 50 Euros extra only to check in what I had already paid for in full in the first plCe. Then, just to top off the wonderful morning - I got an agent whose attitude was extremely rude and poor to inform me correctly what was the next steps and procedure. Finally, both my hand bags carry on get checked in and now I am stuck at the airport waiting for two little bags that could’ve easily got on top of my compartment where I was."
Výhody: "That there was a possibility the plane crashed, so my flight would end earlier."
Výhody: "I had a good flight either way. Some turbulence, what you might call 'a controlled crash landing' on the way back to Stansted."
Nevýhody: "The price of the flight. I normally am able to secure a return flight for about 100 euros. This time I got a quote for 300 plus for a return flight. Going through an affiliated site helped me to get a slight reduction on the flight. I find it odd that on a Thursday or a Tuesday the cost can be 12.99 pound either way and yet on a weekend this goes up to a silly amount. The flight is still the same. I am still going to the same place. Having to book three months in advance to avail of a cheaper ticket is of no use to me. The girl checking us in on the outward journey had her back to us the entire time when making an announcement for boarding. She looked like she was sucking sour sweets. No friendliness about her at all. Passengers using overhead spaces different to where they are sitting. That's really irritating."
Výhody: "No hitches. I recently bought proper cabin baggage with Ryanair approved dimensions and had checked in online so no hassles. If you follow Ryanair guidelines and have requested paperwork and baggage allowance your experience should be incident free."
Nevýhody: "Nothing to declare."
Nevýhody: "The Ryan Air staff were ignorant and complained when asked any questions."
Nevýhody: "My connection at Stansted was very tight. Faced with long lines which could have mennt me missing my flight, I was five no option it to upgrade my ticket. Flight was also 20 minutes late."
Výhody: "easy to check in with self-service check in and bag drop"
Nevýhody: "seats are not particularly comfortable"
Výhody: "The boarding was efficient flight"
Nevýhody: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."
Nevýhody: "Never got a heads up for boarding pass and baggage. I now know to pay $100.00 more when dealing with your competitors."
Výhody: "Staff is ok"
Nevýhody: "Flight delayed more than 1.5 hours. We were seated apart."
Výhody: "Everything was acceptable apart from their petty ploy to split couples up"
Nevýhody: "Because we don't want to pay extra for seating we don't check in until 4 days before the flight. Usually this is not a problem but on this flight they split us up, one at the front & one at the rear, then they ask if we want to pay extra to sit together. This is a very petty ploy to get extra money. It doesn't work !! The passengers just swop when on the plane"
Výhody: "Crew when asked was very helpful and polite. They were definitely working the entire flight to assist people."
Nevýhody: "Crew took about the entire flight to handle the food and drinks, coming from both ends. This caused a block to the bathrooms and people waiting long periods and finally just stuffing in all over the place to get passed the carts. Expensive flight for us since we had to buy the same day. While most of the security attendants were great, I did have to wait a very long time to get a pat down I requested rather than go through the scanner (required to be in a separate room) that was 95% the same as the one they were giving everyone after they came through the scanner, with the only difference being a hand and belt line swipe and paperwork. I have had this same procedure done in three airports prior on this trip and all were more aggressive/thorough and did not require a separate room and extreme wait. Though again, all the female staff were great."
Výhody: "Everything was very good"
Nevýhody: "The fact that I couldn't go"
Výhody: "In flight experience was great."
Nevýhody: "First time flying RyanAir and didn't checkin before arriving at airport. We're treated extremely rudely and charged Euro 100. Had priority boarding but boarding was horrible."
Výhody: "Priority boarding that I paid for. Security Fast Track that I paid for."
Nevýhody: "Interminable lines to simply drop bags with pre-paid bags and boarding passes printed at home -- It took an hour! Check-in staff seemingly oblivious to what is happening around them. About the most cramped seats on any airline I've taken (and I've flown in virtually all parts of the world, and I'm small). Constant harangue over the PA from in-flight staff trying to sell things, even lottery tickets."
Výhody: "Price was ok if you don't have to check in luggage."
Nevýhody: "Had to check on line to avoid a check in fee !!! Seats are crammed, thank God it was a short flight. Long line to check bags & to board"
Výhody: "The air crew were excellent"
Nevýhody: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Nevýhody: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Výhody: "Boarding was ridiculous from both ends of plane with people from back end squeezing past people from front end to find their seats. They list my checked backpack on a flight from Amsterdam to Spain. It took 5 days to get it back. Crazy!"
Nevýhody: "Everyone had backpacks that got checked for free. Why did I pay to check my luggage? Stupid."
Výhody: "The fact that it got me to Dublin."
Nevýhody: "After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again."
Výhody: "But not in a great way! Seat was pretty comfortable. Flight arrived on time."
Nevýhody: "It was a loud booze cruise flight from Dublin to Malaga. Very happy Irish holiday makers. it was loud but the passengers mostly were good sorts. The flight attendants were pretty rude--never excusing themselves or apologizing for pushing past people. The toilet in the front was disgusting. NO HaNDSOAP. Told attendant--no soap, she said. Very nasty situation. i think it will be my only Ryanair trip."
Nevýhody: "The priority boarding line needs to be separated from the regular boarding. There is a rush toward the gate when it ipens"
Nevýhody: "They tell you to check in online, it is not possible, then they charge you an extra €45 at the airport. Second time it has happened, it's a scam. Last time I fly Ryanair."
Výhody: "Amazing price! 50.00 USD round trip from Madrid to Mallorca"
Nevýhody: "boarding policy...... Small cramped seats"
Výhody: "We had a very good and comfortable flight and were well looked after by the cabin crew,will be using company again well done."
Výhody: "This company employs several rude employees which is unbelievable"
Nevýhody: "It is unbelievable all of the "additional" fees that they conveniently forget to mention"
Výhody: "nothing really. the price was ok."
Nevýhody: "the service, the seating, all the added fees"
Výhody: "Quick flight"
Nevýhody: "The plane was very dirty. The seat was blown out, no passing at all. The landing was like a car crash. I find Ryan Air has pilots at that can't land the plane smoothly. Never once on all the flights I've taken with them. You get what you pay for, that's what everyone says, right."