Výhody: "The seats were very comfortable. The plane was clean and the crew was very friendly."
Výhody: "Never made on plane"
Nevýhody: "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."
Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."
Výhody: "Seats in economy were actually comfortable"
Nevýhody: "Controls for entertainment system didn’t work"
Nevýhody: "Flight delayed for 5 hr"
Výhody: "The flight was short and the crew was nice."
Nevýhody: "There was no entertainment for the short plane ride."
Výhody: "The crew was friendly but it was obvious they were poorly trained."
Nevýhody: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."
Výhody: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Nevýhody: "Nothing really concerning."
Výhody: "Easy to navigate crew speak English and friendly"
Výhody: "the crew was very good, the seat could be a bit bigger in economy class"
Výhody: "food was great, boarding was a horrible process."
Výhody: "Boarding was quick and well organized despite the full flight. In fact check-in and security were pleasantly quick in Budapest. The flight time was almost an hour shorter than scheduled which was a pleasant surprise - it was great to have at least four of the cabin crew who spoke Hungarian. As the people in front of us didn't recline their seats, we had decent legroom. Food was good, cabin crew were attentive."
Nevýhody: "Nothing - though arrival in Chicago was not pleasant - huge lines at immigration and customs - took an hour and half from getting off the plane to getting out of the customs hall."
Výhody: "Good crew."
Nevýhody: "The plane was late and somewhere along the line my luggage was lost. Either here or before that."
Výhody: "There is nothing what I can say I liked They were late at the first flight and I was almost to loose the next connection. The crew in the airport in Warsaw were very slow and unprofessional When I got back to chicago they had a delay 30 min as well. I had a very bad experience overall with Lot company I will never fly again with them"
Nevýhody: "I hope I get back my luggage back in where I have so many things"
Výhody: "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Nevýhody: "The flight wash cancelled."
Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Nevýhody: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Nevýhody: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"
Výhody: "Friendly crew and good food, blanket and pillow was nice"
Nevýhody: "Not much space between seats, so cramped! Lot of people moving around and talking loud while trying to sleep"
Výhody: "On time, smooth flight"
Nevýhody: "Boarding chaotic. Switched gates (m5 on boarding pass, actually m4. Shoud have announced or left a note."
Výhody: "The flight was fantastic! LOT is ROCK! Thanks much!"
Nevýhody: "Narrow seats, no variety of food only chicken"
Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Výhody: "From check-in to boarding went as smooth as possible. 5 star service."
Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"
Výhody: "The entire check in process was smoothe and welcoming"
Výhody: "everything was great!"
Výhody: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Nevýhody: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"
Výhody: "The crew was exceptional. Really@"
Nevýhody: "The flight was 3 hours late"
Výhody: "boarding hour late all other ok."
Nevýhody: "everything ok"
Výhody: "I liked that I was given an opportunity to change my flight to business class before leaving Poland but opted out in favor of economy that would get me home sooner."
Nevýhody: "What I was transferred to was Lufthansa and their flight was late at arriving and taking off. This transfer changed my destination to Frankfurt. I was stuck in Frankfurt with no compensation. Only a changed flight for the next day and a dinky hotel room. Lufthansa was very disorganized and wildly incompetent."
Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."
Nevýhody: "You sold me no lagge ticket, and than charged extra"
Nevýhody: "I paid extra for my seat, but it was uncomfortable from LAX to Warsaw - too tight and cramped that the cabin was hot through most of the trip. Crew was okay, but for such a long trip, I would expect more comfort than what I get on short one-hour trips on small planes here in the US."
Nevýhody: "Seats aren't comfortable"
Nevýhody: "Boarding started at least half an hour late."
Výhody: "Older aircraft had not as narrow seating and was more comfortable."
Nevýhody: "Boarding que at Warsaw is a mess."
Výhody: "My screen froze and crew reset it. Very friendly and professional crew. Best airline food ever!"
Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"
Výhody: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Nevýhody: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."
Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"
Nevýhody: "had to delay the plane to board us due to the first plane being late, spent hours in the airport. After almost 40 min looking for my luggage, I found out was still in Poland"
Výhody: "The food and service was very good."
Nevýhody: "The seating arrangement. Unless you have an isle seat,you have to climb over someone to get to the isle."
Výhody: "Good question! Not much. The Crew were very nice and professional."
Nevýhody: "The airplane is uncomfortable, too tight. During such a long flight and an uncomfortable plane, free alcohol should be served to make the experience more bearable."
Nevýhody: "Extra baggage payment need to be more efficient. It should be 1 stop to check in bags and pay for extra bags and overweight bags."
Nevýhody: "I had a 16 hour layover, which started as as 4 hour layover. Then the airline lost my baggage that I got after 4 day. Never flying with them again."
The worst flight we ever had..I ve been attack by another passenger who just throw à bag to me for no reason ...I ask the fligjt attendant to do something...she havent ..she was as rude as the passenger and told me if im not happy à The door is still open I can get out of the plane...it was one of the first time also I 've pay à big extra to have confort sent...and its been hell... I think it was like an extra about 56 euros total ... I regret that I paid for this extra....and for what I get..I deserve respect ....
Výhody: "The woman who checked me in was slow and rude"
Nevýhody: "Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children"
Nevýhody: "Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel."
Nevýhody: "Check in process"
Výhody: "Crew was good , nothing against them . Just a delayed flight which made us miss our connecting flight ."
Nevýhody: "Be on time ! So people don’t miss their connecting flights"
Výhody: "Normal usual smooth travel experience"
Výhody: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."
Výhody: "loved the atitude of the crew, the plan is relatively new but 4not enough place even to move"
Výhody: "The food"
Nevýhody: "Lost my bag"
Výhody: "Everything was fast."
Výhody: "It was short flight so not much to share, crew was ok"
Nevýhody: "It was delayed over an hour"
Nevýhody: "Had to pay for just a basic cup of juice. No snack provided."
Výhody: "Punctuality. Direct flight from Prague to Madrid."
Nevýhody: "Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat."
Výhody: "Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us."
Nevýhody: "planes are old"
Nevýhody: "The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again."
Nevýhody: "30 min late no a/c"
Nevýhody: "Delaying 3 hours"
Nevýhody: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"
Výhody: "Short queue, free inflight meal, new planes"
Výhody: "The crew were nice and helpful. The plain was new."
Nevýhody: "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."
Výhody: "That we finally arrived"
Nevýhody: "The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane)."
Nevýhody: "I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances ."
Výhody: "Crew was very helpful."
Nevýhody: "The plane was a bit cramped."
Nevýhody: "To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service."
Nevýhody: "The flight is operated by a budget airline. False advert"
Nevýhody: "The two fat smelly ladies next to me."
Výhody: "The flight was quiet and peaceful."
Nevýhody: "There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!"
Nevýhody: "Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side."
Výhody: "Flight was running lates and it was very warm. It was very difficult to hear the announcements."
Nevýhody: "Everyone was very polite and friendly."
Nevýhody: "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."
Nevýhody: "When I bought a Czech Air flight, I thought I was getting Czech Air- but no, it was SmartWings, their budget buddy whose seats are literally squeezed together from all directions. Do not fly this airline if you are anything but short and skinny. There are zero amenities for free- which, again, would not have been the case on Czech Airlines. The nonchalant crew attitude from start to finish did not help the experience, nor did the lack of signage to find the airline's check in at Gatwick.."
Nevýhody: "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."
Nevýhody: "Delay, lost my connection, they lost my luggage"
Výhody: "Plane arrived on time."
Nevýhody: "Backup at security almost made us miss our flight. Too hectic."
Nevýhody: "No online Checkin. Seats all spread out. Very few staff for check-in and it took for ever."
Nevýhody: "Two hrs delay made us almost miss our connection. Had to run all the way through Prague airport, very very stressful experience"
Nevýhody: "The Flight late 3 shouts. There is no food. The sits were so close."
Nevýhody: "Spent your and a half in line for check in. Put us in the last sit, was verry verry crowded. No food or drinks. No entertainment."
Nevýhody: "The air craft was extemlly uncomfortable (in my way to Praha). In both ways we recieved nothing, even not a glass of water. Aircraft takeoff was in both sides with a delay."
Nevýhody: "Not enough room in the seat. Over 2 hour delay."
Výhody: "The staff was polite."
Nevýhody: "The delay in boarding. The unexplained delay in takeoff. They do not share information with passengers at all!!! Very low quality cold cheese sandwich. Only cheese sandwich to choose from despite the menu. Room temperature Cola zero. Unable to do webchekin? why? This company flies so much..why there is no online check in????! why? The leg room is extremely poor. Everything squeezed. The last seats near at the end of te aircraft are 90 degrees straight!! more than 90...they actually lean forward a bit...I sat there! is hould know impossilbe! I'm sorry...i have to put this company to my black list..."
Nevýhody: "Original departure time: 21h55 Effective: 24h Delay without any apologize or compensation. I asked for a bottle of water but they sad only for sell."
Výhody: "Efficient and timely flight"
Nevýhody: "We were seated in the exit row but did not know this meant that our towels and jackets would be taken from us for landing. It was sooo cold on that plane and very uncomfortable"
Nevýhody: "Terrible experience. They do not allow to bring your own water to the airplane and they denied to give me a glass of water. Also they lost my baggage and returne it to me 4 days later."
Nevýhody: "The boarding to the plane was 40 minuets late, the plane was crowded and small, there was no food and no entertainment what so ever."
Nevýhody: "It took me 17 hours to get from Israel to Warsaw!!!"