Výhody: "Boarding was great. Staff was cordial. Excellent flight."
Výhody: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Výhody: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Výhody: "all of SQ"
Výhody: "Scoot employees were really helpful, I missed my flight from Singapore to Kochi because by the time the passengers got off the flight and went through immigration in Singapore, the check in counter had closed, and there was no more flights available to Kochi until 2 days later. The employees made sure I boarded my flight and I came home to my sister’s wedding"
Nevýhody: "Kayak doesn’t specify its two separate tickets for my destination to kochi from Honolulu, also they didn’t specify their would be a stop in Japan before the flight reached Singapore. The flights were delayed by a few minutes, which led to me stressing to make it on time to my flights, and I felt dehydrated and nauseous. Also the website doesn’t specify that we will have to purchase meals either before hand or on board, and that the airlines only took cash and no credit card. It was miserable, a whole 20+ hour flight with lots of stress of catching my flight, checking and the checking my baggage, and being hungry and thirsty because I didn’t carry enough cash on me."
Výhody: "It’s worth it to pay a bit more for the extra legroom seats."
Výhody: "In flight entertainment systems"
Nevýhody: "I had beef with mashed potatoes but I found the beef was quite tough."
Výhody: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Nevýhody: "baby crying throughout the flight"
Výhody: "Excellent flight experience"
Výhody: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Nevýhody: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Výhody: "Entertainment excellent, cabin crew superb"
Výhody: "The crew on this flight we amazing had a great flight Thank You"
Výhody: "It was good"
Výhody: "Modern aircraft , nice crew"
Výhody: "Best Inflight Service Best Inflight Food Best Lounge"
Výhody: "Great they are now flying Canberra to Singapore. Judging by our full flight it is very popular also!"
Výhody: "Prem econ very good. Crew very friendly."
Nevýhody: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Výhody: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Výhody: "evening meal was delicious"
Nevýhody: "breakfast was terrible, and not properly heated, risky food handling not acceptable."
Výhody: "Crew was nice"
Nevýhody: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Výhody: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Nevýhody: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Výhody: "Very friendly crew & modern aircraft"
Výhody: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Nevýhody: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Nevýhody: "Old plane. Old in flight entertainment."
Výhody: "Crew is big on service and being true professionals. Always smiling and being attentive"
Nevýhody: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Výhody: "Safety, Friendlyness, Seats, Entertainment"
Výhody: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Nevýhody: "The food is average taste... a bit salty :("
Výhody: "Entertainment was great"
Nevýhody: "The food is getting worse"
Výhody: "Professionalism and friendliness of crew"
Nevýhody: "Seat not great for my length even though it was business class"
Výhody: "The cabin attendants kept us well hydrated."
Nevýhody: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Nevýhody: "cramped seats freezing cold"
Výhody: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Nevýhody: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Výhody: "The SIA crew is the most gentle and careful I have ever encountered."
Nevýhody: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Výhody: "The staff were great, very efficient."
Nevýhody: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Výhody: "Aircraft was OK."
Nevýhody: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Výhody: "Consistently good food."
Nevýhody: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Výhody: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Nevýhody: "Wish the food could have been better and the choice for dessert wider."
Nevýhody: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Výhody: "To be able to bring luggage up to 30 kilo's"
Nevýhody: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Výhody: "The crew is really the only thing making the flight enjoyable."
Nevýhody: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."
Výhody: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Nevýhody: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Výhody: "Customer service , crew was nice"
Nevýhody: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
Výhody: "Crew and entertainment"
Nevýhody: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
Výhody: "Service, food and staff were great."
Nevýhody: "Aircraft was dated and in desperate need of a refurb"
Nevýhody: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"
Výhody: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Nevýhody: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Výhody: "Seats were ok but they often were out of vege options"
Nevýhody: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Nevýhody: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Výhody: "The seat was comfortable, and food was very nice."
Nevýhody: "Nothing I could think of"
Výhody: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Nevýhody: "Nothing. Every thing was great!"
Výhody: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Výhody: "much better than average food"
Nevýhody: "shorter length flight but maybe little can be done,"
Nevýhody: "Many of the entertainment systems were broken."
Výhody: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Nevýhody: "Service service The q suite the airport and more service"
Nevýhody: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."
Výhody: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Nevýhody: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
Výhody: "Entertainment variety Frequent drinks offered onboard"
Nevýhody: "Insufficient amount of in-flight food portion"
Výhody: "Crew were very helpful and courteous"
Výhody: "decent leg room. the staff was accommodating"
Nevýhody: "the brea was har. some of the food was overheated thus making it hard to eat"
Výhody: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Nevýhody: "They cancelled my trip"
Výhody: "Checkin crew was rude and was not at all respectful"
Nevýhody: "Checkin crew was rude and was not at all respectful"
Výhody: "Small airport"
Nevýhody: "Transfer is inconvenient."
Nevýhody: "Seats and legroom too small"
Výhody: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Výhody: "Worst customer service"
Výhody: "Everything was great boarding,crew,comfort,food, entertainment ... crew is very helpfull and friendly Bathrooms were always clean,Service was excellent ."
Nevýhody: "I tried to add my millage that I couldn't do Because of not enough guidance .... With in five months I had to round trips to USA From Lahore Pakistan... and still didn't get my millage my request is to add those millage so I can continue travelling with Qatar Air...."
Výhody: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Nevýhody: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Výhody: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Nevýhody: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Výhody: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Nevýhody: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Výhody: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Nevýhody: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."
Výhody: "The food was amazing. Thank you!"
Výhody: "Very very clean plane."
Nevýhody: "Movie selection could be improved. Second meal had no vegan option."
Výhody: "Their food and crew was good."
Nevýhody: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Výhody: "Seats in Business Class are heaven. You get quality rest. Very spacious. Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). On board crew very helpful and polite with a minor exception"
Nevýhody: "Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). Too much potato. One flight attendant with an attitude can affect overall experience. Not sure if because of inexperience or just the wrong way to approach customers. I could tell this person was struggling trying to be genuinely nice. Complicated process to upgrade from economy to business"
Výhody: "Plane was perfect"
Nevýhody: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Nevýhody: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."
Výhody: "The crew were nice"
Nevýhody: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"
Nevýhody: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"
Nevýhody: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Nevýhody: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Nevýhody: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Výhody: "Service and bartender."
Výhody: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Nevýhody: "Late departure from Amman without update as to reason."
Výhody: "Good boarding. Nice flight attendants."
Nevýhody: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."
Výhody: "Services by the staff is good."
Výhody: "The crew and food were excellent! Great pilot also."
Nevýhody: "Seats were too small and not very cushion for your bottom. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."
Výhody: "Kept my Insulated tea mug filled with hot water."
Nevýhody: "Plane left 1 hr late. Crew tried to make me check my carry on because it was a "full" flight and even though my medication was in it and I did not have a lock. Baggage handling bent my pull up handle - it no longer works - suit ace was brand new."
Výhody: "Good leg space. Pleasant crew"
Nevýhody: "Qatar squeezes an extra seat into the 777-300 width in the coach section. Impossible to be comfortable."
Výhody: "This was a good flight."
Nevýhody: "Space is always an issue."
Nevýhody: "The crew members are forgetful. You have to tell them twice for them to attend for any assistance we need."
Výhody: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Nevýhody: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"
Nevýhody: "Plane was delayed and boarding was a bit confusing at the start but then quickly fixed"
Nevýhody: "The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport."
Výhody: "The food was nice, seat was comfortable"
Nevýhody: "Flight attendants never come back on my query, even after asking to 2 crews"
Výhody: "Efficient cabin crew"
Nevýhody: "Waiting to board 20 minutes after sign flashed “boarding”"
Výhody: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Nevýhody: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "patience n attitude of crews"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Nevýhody: "The seats are cramped just like any airline."
Výhody: "Airport, Service and much more"
Nevýhody: "The vegan meal was a bit underwhelming. I ended up not eating."
Výhody: "Comfort, food, staff, everything"
Nevýhody: "Little value for money. Meal, seat.. below expectations of premium economy"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "During 20 hours journey they have served rice for only one time and a little. The food quality and salad was also stale."
Nevýhody: "Their food, quality and characteristics of food."
Výhody: "Gave us direct flight back to Singapore in premium economy seats."
Nevýhody: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Výhody: "Food, crew, comfort, not a full flight, enough room for everyone"
Nevýhody: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "The boarding took too long, cabin service on the return flight was a lot poorer than I received on the initial flight. It questions my quality recommendation to other people."
Výhody: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."
Výhody: "The food was decent, as well as the movie selection."
Nevýhody: "The crew were incredibly rude, it was badly organised, there we delays on our flights, the boarding process was a nightmare. After booking both mine and my boyfriend's tickets we were later warned that there will be an 8 hour lay over instead of the expected 3 hour (as booked). I will try my very best to avoid Turkish Airlines in the future. After taking many long haul flights in my life, I can safely say that this was my worst and most disorganised travel."
Nevýhody: "Why this difference between India to Istanbul and Istanbul to New York flights?!!!!"
Nevýhody: "The food was no good. The airplane was so hot sometimes I couldn't breathe"
Výhody: "on time, good boarding"
Nevýhody: "Small space in new planes, water not freely available, limited movie selection, ear plugs are bad"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Nevýhody: "Staff on Istanbul airport is rude. They don't respond to people"
Výhody: "Bussness class."
Nevýhody: "Flight was delayed a little."
Nevýhody: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Nevýhody: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."
Výhody: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Everyone was friendly and the food was generally very good."
Nevýhody: "I didn't like how the description of Athens included old Ottoman sites!?! Few people if anyone go to Athens or larger Greece for Ottoman history. Be more impartial please."
Výhody: "The flight was spacious, and the flight smooth."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Nevýhody: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "- nice treats around take off (turkish delight and Superman v Batman Chocolate cake) - good in-flight entertainment selection"
Nevýhody: "- service was slow and steward/esses took awhile to respond to service calls; were not that friendly - trash wasn't picked up"
Nevýhody: "Groud crew told the passanger off. You want to fly sit down now."
Výhody: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."
Nevýhody: "Service call for crew took longer than usual...."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "Entertainment is excellent"
Nevýhody: "There is no room for people on the plane, my luggage has been left istanbul"
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Výhody: "Salimos a tiempo . El business es muy confortable"
Nevýhody: "La comida horrible . No se limpian los baños"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Planes were on time and connections made."
Nevýhody: "One bag delayed as not put on flight and food could be better."
Nevýhody: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Výhody: "The crew was amazing, flight on schedule and good entertainment."
Nevýhody: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Výhody: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Nevýhody: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Nevýhody: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Nevýhody: "Head support for 6 feet plus people on seats would be good"
Výhody: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nevýhody: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Výhody: "General flight journey"
Výhody: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nevýhody: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Výhody: "The crew are amazing! Attentive and friendly."
Nevýhody: "The seats could have been bigger."
Nevýhody: "We had 4 hour delay causing a stop over at 3am. So yeah"
Výhody: "Crew was great and professional."
Nevýhody: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Výhody: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nevýhody: "If I knew how to recline my seat earlier. I did try several times"
Výhody: "Helpful and kind crew"
Nevýhody: "I wish there was WiFi"
Výhody: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nevýhody: "I wish they had WiFi"
Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Výhody: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Nevýhody: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Výhody: "They considered my reguest of vegiterian food."
Nevýhody: "I have no complaints."
Nevýhody: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Nevýhody: "My suitcase didn't come with the airline."
Nevýhody: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Nevýhody: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Staff very pleasant"
Nevýhody: "Evening snack was not the greatest breakfast was pretty food"
Výhody: "Friendly crew."
Nevýhody: "So many people on a 747!!"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nevýhody: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Nevýhody: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Výhody: "Great food"
Nevýhody: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "The food service was good and the flight attendants were friendly."
Nevýhody: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Výhody: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Výhody: "Usual professional and friendly service from my airline of choice for most destinations."
Nevýhody: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Výhody: "Wider seat than most business class"
Nevýhody: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Nevýhody: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "Speed, crew, and reliability."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Výhody: "Flight attendants tried their best given what they had to work with."
Nevýhody: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Výhody: "Excellent service, excellent food."
Výhody: "Very good flight, excellent service and good food."
Výhody: "The crew was very nice and helpful."
Nevýhody: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Výhody: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Výhody: "The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!"
Výhody: "The crew and service were welcoming, caring and attentive"
Nevýhody: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"
Výhody: "I was i business class and the crew were very good"
Nevýhody: "nothing as it was not a long flight, only 3 hours"
Výhody: "Everything! I never knew Finnair was such a great airline."
Nevýhody: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Výhody: "The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us."
Nevýhody: "We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes."
Výhody: "Flight attendants are polite"
Výhody: "I liked everything !"
Nevýhody: "Arrival to destination with 7 hours delay."
Výhody: "Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine."
Nevýhody: "Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport??? Food not good. Legroom seems tighter than a few years ago. Movie selection not great."
Nevýhody: "Seats were not very comfortable, although there was enough leg room"
Výhody: "Crew were friendly and pilot did a great job"
Nevýhody: "No food and very limited beverage service. No entertainment,"
Výhody: "Friendly crew. On time. Clean. Comfortable."
Nevýhody: "All was fine."
Výhody: "calming environment, finnish style"
Nevýhody: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Nevýhody: "My luggage didn't arrive to Helsinki and has been two days since I have inform and they said it was going to come the next flight but didn't sent it. I have been two days with the same cloths and no cleaning products, so disappointing they don't seem to care of all the inconvenience I have been experiencing."
Výhody: "It was a pleasant enough trip. Friendly crew, surprisingly decent food for a flight, and some decent entertainment available, though admittedly my headphones broke within a couple of hours for some reason, but by then I was nearly asleep anyway."
Nevýhody: "It wasn't very comfortable and I had basically no leg room, but then, I sat in economy, so I can't be too surprised by that. Otherwise it was a good flight."
Nevýhody: "Late takeoff caused me to miss connecting flight from helsinki to Tallinn"
Nevýhody: "Seats. Very uncomfortable"
Výhody: "Friendliness of staff"
Výhody: "A bit delaye in Departure but ok overall"
Výhody: "It was very quick"
Výhody: "Finnair is great when nothing goes wrong..."
Nevýhody: "... but a disaster when things go wrong. Too many pilots "sick" on new year day so our HEL-SIN flight was cancelled. We spent three hours at the airport queueing and only getting a hotel. No alternative flight. We spent an hour waiting on line at their call center (no local numbers, only one Finland number) and got rebooked on a super tight HEL-FRA-LHR-SIN connectiob, which we barely made as the connection times were so short. Plus they messed up the checkin so we got denied boarding in Frankfurt and lost our suitcases. Perfect storm... we will NEVER take this airline again. Totally understaffed and I competent. Fly a major airline and pay a little more to avoid things like this..."
Výhody: "Crew was proffessional"
Nevýhody: "The crew did not use air freshener and some passenger smell really bad."
Výhody: "Good flight--and a PERFECT super-smooth landing."
Výhody: "Spacious plane"
Nevýhody: "Could not select convenient seats with companion, food and entertainment very mediocre"
Výhody: "Not much"
Nevýhody: "Food was terrible. Entertainment system kept breaking."
Nevýhody: "Late arrival caused late departure for 1 hour."
Nevýhody: "My knees dug into the seat in front of me. No hand cleaner provided with food."
Výhody: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Nevýhody: "The weird on board shopping thing."
Nevýhody: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."
Nevýhody: "very little leg room for anyone over 6 feet"
Výhody: "Food and crew"
Výhody: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."
Výhody: "The fact the plane didn't crash"
Nevýhody: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"
Výhody: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Nevýhody: "I have no complaints at all...."
Výhody: "Loved the flight attendance!! They were friendly, witty and flexible."
Výhody: "crew was friendly and courteous"
Nevýhody: "had to be bussed to different part of airport to board plane no sound on the entertainment console"
Nevýhody: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"
Nevýhody: "Experienced very rude cabin crew"
Výhody: "It was a pleasant flight, easy boarding, crew friendly."
Výhody: "My son and I requested gluten free meals when we reserved our tickets. When the meal was being served the crew had NO record of our meals needing to be gluten free. So we had to get one of the meals that was being offered. This was unfortunate and they made no other attempts to rectify the situation. Also, many TV monitors were malfunctioning, including mine which did not have clear sound. It was jumbled and not even clear enough to make out words in a movie or song on the radio channels. Thank you, Emily Snyder"
Výhody: "I thought the BA/American/Finnair flight was excellent. The food was delicious both ways, much superior to United, American or Continental which I often fly. Excellent food, legroom, inflight entertainment (going out my row of seats - well, nobody could get any entertainment access) all was very good. Loved the newspaper choice when leaving Gatwick. I would definitely recommend again."
Nevýhody: "It is absolutely ridiculous that they made us pay $100 each way for our ski bag/equipment. I will never fly either airline again. Horrible customer service as well. The airplane and its entertainment system is quite antiquated and needs to be updated. Horrible experience."
Výhody: "Checking and boarding was lighting fast"
Nevýhody: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"
Výhody: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Nevýhody: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."
Výhody: "Great flight, crew was very nice. I would rebook with British airways."
Výhody: "Everything was fantastic! I was upgraded to first class for the first time in my life so that was an added bonus. The crew were great, extremely friendly and attentive. Overall good experience."
Výhody: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Nevýhody: "Cost for additional luggage was high"