Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Indonésie do Prahy
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do Prahy.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do Prahy v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do Prahy tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do Prahy až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "The crew was excellent."
Nevýhody: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Výhody: "New aircraft"
Nevýhody: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Nevýhody: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Výhody: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Nevýhody: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Výhody: "Super good crew."
Výhody: "Nothing special."
Nevýhody: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Výhody: "Great seating"
Nevýhody: "Free internet in long flights"
Nevýhody: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Nevýhody: "I think the food in our flight was not that good.."
Nevýhody: "Change the food menu, boring with the same menu"
Nevýhody: "Very cramped. Worst leg of the journey"
Výhody: "lot of turbulence, uncomfortable ride"
Nevýhody: "entertainment system was good"
Výhody: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Nevýhody: "All good"
Výhody: "SIA service and food is always good. The flight went by quickly which is good."
Nevýhody: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
Nevýhody: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Výhody: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Nevýhody: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Výhody: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Výhody: "The economy section of the upper deck of the A380 is great!"
Výhody: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Nevýhody: "the call button did not work the tray table was almost impossible to pull in and out (BC)"
Výhody: "Spacious economy class seating and great service"
Výhody: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Nevýhody: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Výhody: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Výhody: "great crew service. my first time flying with singapore airlines. they delivered!"
Nevýhody: "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
Výhody: "Classy cabin staff"
Výhody: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Výhody: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Nevýhody: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Výhody: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Výhody: "Helpful crew. Full food service!"
Výhody: "Crews are truly nice and patient"
Nevýhody: "Crews are very nice, food are not really good"
Výhody: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Výhody: "Boarding was good"
Nevýhody: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Výhody: "Helpful staff and a comfortable trip. A plus all the way around"
Výhody: "All went great"
Nevýhody: "I liked all - end to end excellent service"
Výhody: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Nevýhody: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Výhody: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Výhody: "Not much turbulence"
Výhody: "Crew is big on service and being true professionals. Always smiling and being attentive"
Nevýhody: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Nevýhody: "Headphones were not functioning properly"
Výhody: "Good service and entertainment."
Nevýhody: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Výhody: "Great service with a smile and can do attitude"
Výhody: "Very nice crew."
Nevýhody: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Nevýhody: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Výhody: "Amazing plane and crew!"
Výhody: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"
Výhody: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Nevýhody: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Výhody: "Loved it"
Nevýhody: "Sit was a little tight"
Výhody: "The staff was very friendly was nice trip"
Nevýhody: "The food was not great"
Výhody: "Very comfortable and enjoyable flight"
Výhody: "Crew was amazing"
Výhody: "The crew was really sweet and making sure passengers were comfortable."
Nevýhody: "Need improvements"
Výhody: "Very pleasant and comfortable flight."
Nevýhody: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Everything is perfect"
Nevýhody: "It could be better if they serve food from Doha to Islamabad."
Nevýhody: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Výhody: "The trip was very comfortable and food suited me"
Nevýhody: "Same as above."
Výhody: "The crew were nice and very helpful. Vegeterian meal was great"
Nevýhody: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Výhody: "Nothing was spectacular."
Nevýhody: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Výhody: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Nevýhody: "Snacks and drinks could be betteri"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Nevýhody: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."
Výhody: "On business class, so service was extraordinary"
Nevýhody: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Výhody: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Výhody: "I was already travelling 5000km so I didn't notice anything"
Nevýhody: "Turbulences ... but it's ok."
Výhody: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Nevýhody: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Výhody: "Food, entertainment options, comfortable seats, warm blankets"
Výhody: "Access to entertainments"
Nevýhody: "CRYING BABY BUT I UNDERSTAND THOUGH"
Výhody: "The same as the flight from L.A to Doha, did not feel the time passing..."
Nevýhody: "I have nothing to complain about..."
Nevýhody: "The seats were very uncomfortable. Food was less than mediocre."
Výhody: "great entertainment system friendly staff"
Nevýhody: "very cramped flight, even when just partially full light food for an 8 hour flight"
Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Nevýhody: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Výhody: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Výhody: "The Qatar crew was great and the entertainment was on point."
Nevýhody: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Nevýhody: "Nothing disposable about the airline but booling process gave me a headace"
Výhody: "Boarding from Doha and service in doha."
Nevýhody: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Výhody: "Being able to sleep."
Nevýhody: "Food was not good. Rice was not fully cooked."
Výhody: "Lost bag"
Nevýhody: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Nevýhody: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Výhody: "Business class was wonderful liked pjs, food, seating. Etc"
Nevýhody: "Crew left a small amount of champagn in a glass which fell on me when I was asleep. Crew only offered first meal after that did not offer food only when I requested it. Limited gluten/ dairy free options"
Nevýhody: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Výhody: "Crew was great. Very helpful and caring"
Nevýhody: "Flying in and out of Doha and being marked for yet another deep search was so frustrating"
Nevýhody: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Výhody: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Nevýhody: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Nevýhody: "Food could have been better. Dessert was disappointing, more choice could have been good."
Výhody: "Generally ok but not as good as other Middle East carriers"
Nevýhody: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Výhody: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Nevýhody: "I love Emirates"
Výhody: "Great flight crew"
Nevýhody: "Nothing, everything just right"
Výhody: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."
Výhody: "Not much"
Nevýhody: "Costumer service"
Výhody: "Great crew. Very polite."
Nevýhody: "Overcrowded plane. Uncomfortable seats. No room to move around."
Výhody: "Good food. Professional crew. and overall good experience for a 15.5 hour flight."
Nevýhody: "Again, If you allow people to choose tickets online and they pick the front row, at least don't put them in the back row. That is the opposite of what they requested. After a.long flight and the limited recline, I am very sore in my back. Probably the most uncomfortable flight to date in my travels."
Výhody: "emirates very great ... all the best craw could be more ingaged"
Nevýhody: "wee booked emirates but fly with dubai plane fly dubai - you have a filling that all they wont is to sell staf but no comfor for the price"
Nevýhody: "Family travellers should always be seat together"
Výhody: "Overall good experience, could have been better if we had got seats of our choice."
Nevýhody: "If we could have got seats of our choice."
Nevýhody: "Better inflight entertainment"
Výhody: "all is good"
Výhody: "It was ok"
Nevýhody: "Love Emirates airline"
Výhody: "Plenty of leg room and the crew were very helpful and attentive."
Nevýhody: "None which I can recommend."
Výhody: "Professional flight attendants."
Nevýhody: "Inconsistency in packing policies. My sister And I each had a curtain to bring back. I was told that it had to be boxed and wrapped and she wasn’t. Also there were issues with baggage claim at IAD. I took about 45 minutes for the bags to come out."
Nevýhody: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Výhody: "The food and service was great."
Nevýhody: "Boarding for priority was a bit slow."
Výhody: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Nevýhody: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Výhody: "Very comfortable flight"
Výhody: "Good service"
Nevýhody: "Old plane"
Výhody: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."
Nevýhody: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"
Výhody: "Air Plan 380 is comfortable"
Nevýhody: "Delay in flight, for food there was in the menu to option, but actually only one available. The touchscreen was not responding well."
Výhody: "Entertainment and drinks."
Nevýhody: "My suitcase wasn't delayed by a day, despite having a 16 hour lay over and came damaged! Noone from emirates is responding to my emails!"
Výhody: "Emirates are very good"
Nevýhody: "Fly Dubai is not good and poor service"
Výhody: "I recently booked a flight on Qatar first, to Ko Samui, Thailand. When I got on the plane, I asked the flight attendant to please be careful when he pushed the cart down the aisle because the last time I flew, the flight attendant smashed the cart into my elbow and drew blood. The flight attendant laughed at me, so I told him, calmly, that if it happened again, I would sue the airline. He didn't like that, and so for the next ten minutes he sent three different flight attendants over to ask me crazy questions like, "Do you have anything you would like to tell us?" I have no idea what this was about. Eventually, I was told to get off the plane, which ended up costing me over $1,500 in transportation, hotel, and new flight (on Emirates) fees. It was and still is a nightmare because my vacation has been ruined due to having no money. I'm a master's-degree-holding English teacher of 11 years with no history of ever having been asked to get off of a plane for any reason, and no, I was not drunk because while waiting for my luggage to be returned, had a conversation with three Boston airport police officers who did not arrest me or even understand why I had been kicked off of my flight. Nor did I speak a single profane word to the Qatar flight attendants or security, and of course, I did not use violence or resist when I was told to get off the plane. Unlike Qatar's staff, the Boston police officers were very polite and understanding. Emirates, on the other hand, was a completely different story. They were great. The staff was friendly, and when I was sleeping, they didn't send their staff over to harass me. I have flown on Emirates, Qatar, and Ethihad many times, and I truly don't understand why Qatar's staff have been instructed by their managers that it is okay to lose long-time customers and kick professional teachers off of their planes just because they think I wasn't perfectly sweet and nice to them all the time. I am an American, and in my country we have freedom of expression and speech, as long as that speech does not indicate violent intentions or use profanity or insults. Basically, I felt as though I was in a country with no rights to free speech at all. Presently I am having my lawyer work up legal documents for Qatar to get my money back and to reimburse me for travel and hotel expenses, as well as having to take two extra days off of work to reschedule my flight. I truly believe in the transparency of the travel industry through using comments like those I am making you readers aware of right now, and I assume you will benefit from this rhetorical question/advice: Emirates and Ethihad are sometimes a little more expensive than Qatar on certain flights, but is it really worth it to risk having Qatar take your money and make you miss your flight for no reason? Is it acceptable for an airline operating in the USA to deprive Americans of their right to express concern to the flight attendants on their plane?"
Výhody: "Leg Room"
Nevýhody: "From Dubai to London was very cold in the plane"
Výhody: "The service, the comfort,"
Nevýhody: "Kitch design, fat people should not be allocated middle section seats"
Nevýhody: "IAD-->DXB--?AMM; Airlines took my stroller from me before boarding the first flight to Dubai(at gate), and they gave it to me in Amman. WHen landed in DXB, There was a long walk form the plane to the gate where you can find a stroller in the airport( which is only a single stroller) and having 3 kids which does not help. Why not give strollers at gate just like all other airlines! I was prepared and had the double stroller with me! Never again on Emirates with kids!"
Výhody: "Excellent selection of entertainment"
Výhody: "Checking in was excellent the food was good and the staff suburb."
Nevýhody: "The boarding was unorganized and the comfort of the seat was no good."
Výhody: "Great lounge for business class. Great staff. Good food on plane in business class."
Nevýhody: "Long lay over between flights"
Výhody: "The entertainment, seats, and food were all good."
Nevýhody: "My only complaint would be that I didn't feel the crew members were around unless food was being served. I got up and asked for water twice, and at one point I woke up to find I had just missed the serving of a snack but when I rang my bell for a crew member to come over no one ever stopped by."
Výhody: "Same as above. If I make this trip again I would only fly Emirates. Have told everyone how wonderful my flights were."
Nevýhody: "Same as above."
Výhody: "Clean bathrooms, new plane"
Nevýhody: "Families w/ babies overran the flight with incessant crying, talking, and moving around for the entire 14 hour trip!!! It made for a stressful and uncomfortable journey. Families with babies and young kids should be seated in their own section with some type of sound barrier. The flight attendants did nothing to control these families who took over sections of the plane as if it were their own personal space. I empathize, Im a mother. But have some common courtesy!"
Výhody: "Very good service I love it"
Výhody: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
Nevýhody: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Výhody: "Great flight, very attentive staff, gluten free meal was not very good. At all"
Výhody: "Crew was nice they're helpful flight was on time. I like it when things go smooth at the airports."
Nevýhody: "Not enough leg room or people's were bumping as they by. Needs elbow room."
Výhody: "Getting off the plane after 24 hours of nonstop crying children"
Výhody: "The crew was bery rude and not helpful at all. Worst airline we have ever used"
Výhody: "Excellent entertainment on a comfortable sized tv screen."
Nevýhody: "More beverages would be nicer."
Výhody: "Enjoyed the flight and would rate the overall experience 4+. The only negative is the unduly long time for the luggage to reach the belt. You may like to look into this. Thanks."
Výhody: "Lots of food. Ok about giving out water between meal service"
Nevýhody: "Aisles were very tight so hard to pass people when leaving/queuing for toilets."
Výhody: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Nevýhody: "Nothing comes to mind."
Výhody: "In Flight Service and Guest Care for Wheel chair assistance"
Výhody: "Comfortable seats"
Nevýhody: "Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?"
Výhody: "The crew did a great job, seats were ok"
Nevýhody: "the food was not eatable"
Výhody: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"
Výhody: "Crews are friendly"
Nevýhody: "Delays should be reduced"
Výhody: "Big plane, excellent entertainment on seat, excellent food, nice crews."
Nevýhody: "Passengers with children & elderlies should be boarded first for priority, for strict implementation."
Nevýhody: "It was ok"
Výhody: "The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful."
Nevýhody: "Phone check-in until 1 hr before departure would’ve been helpful."
Nevýhody: "New Aircraft with more seating space"
Výhody: "On time smooth flight"
Výhody: "Void Jancok"
Nevýhody: "Void Jancok"
Výhody: "Checkin process very smooth"
Nevýhody: "Boarding process, and gate assigned is quite far .."
Výhody: "Despite a short delay fo boarding, everything's just great!"
Nevýhody: "a short delay on boarding"
Výhody: "Fast boarding"
Nevýhody: "Food is low quality. Nothing special."
Výhody: "I LOVED the Flight Attendants' uniforms. Smile!"
Výhody: "On time"
Nevýhody: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."
Výhody: "As above"
Výhody: "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
Nevýhody: "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."
Nevýhody: "The flight was on time, everything on schedule. Everything was good"
Výhody: "The boarding procedure from CGK T3 is pretty smooth and good!"
Nevýhody: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."
Výhody: "Boarding on time, efficient flight, handled well, on time at destination."
Nevýhody: "Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda."
Nevýhody: "Plane was delayed"
Výhody: "Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew."
Nevýhody: "Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!"
Výhody: "The flight crew was amazing, as always. Boarding was fast and simple. And the flight wasn't packed so there was plenty of room."
Nevýhody: "There really wasn't anything bad. But I transferred from a Boing-777 so the smaller, older plane just didn't feel "nice". But it's only a 1hr flight so whatever."
Výhody: "Great experience, friendly staff, great food. (I travelled business class)."
Nevýhody: "Boarding started late. Needed to wait quite some time in the corridor, without further explanation. Likely because of a rain leakage, but there was staff, who could have explained it."
Výhody: "Staff greeting"
Nevýhody: "Food, narrow seat, entertainment selection"
Výhody: "The crew was very friendly. The airplane was on-time, clean and comfortable. The food was delicious. There was no in-flight entertainment, but that's ok. The flight was short."
Nevýhody: "There was no in-flight entertainment, but like I said it was ok since it was a short flight."
Výhody: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Nevýhody: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."
Výhody: "Beautiful NEW Terminal at Jakarta!, but Plenty of food outlets. Waiting areas are very large and accommodating. Security area is large and extremely efficient in processing passengers. Security personnel were friendly."
Nevýhody: "Due to the enormous inside volume it is impossible to maintain a pleasant air temperature. It's nearly impossible to hear any announcements due to the extremely poor acoustics. The large open spaces and ceramic tile floors aren't conducive to hearing anything! No announcement to the departure time as we were already 20 minutes past the established boarding time as indicated on the boarding pass. I was sitting quite close to the check-in counter and was able to decipher that the boarding process was going to happen soon, so I took a position in the line without any announcement."
Výhody: "GA always Great"
Výhody: "I had low expectations and the entire process felt like flying in the states but with much better food!"
Výhody: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Nevýhody: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"
Výhody: "Gr8 service on land and air way to go Garuda"
Výhody: "One thing that i love about garuda indonesia is their service"
Nevýhody: "The entertainment system need more variation"
Nevýhody: "Staffs separate seat from parent and kids. Crazy."
Výhody: "In Indonesia you fly Garuda not because it is cheapest, but because it has generally the best ontime record"
Nevýhody: "Departure gate changed over boarding time. The waiting gate was hot"
Výhody: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Nevýhody: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."
Výhody: "The crew are polite."
Nevýhody: "Insufficient information about boarding , no announcement. No information screen. The food was a bit strange."
Nevýhody: "Sin-Jkt Fish with Rice: rice was very salty"
Výhody: "Garuda has come a long way to be voted as worlds best cabin. I'm impressed by the service and the food. It certainly has improved. Certainly will fly again with them."
Nevýhody: "The only negative feedback was the transit in Depansar whereby luggages have to be claimed when transferred from international to domestic terminal. This is cumbersome and time consuming. As luggage have to be check on again. I do hope they will have auto self transferred in the near future."
Výhody: "The staff, on time departure and everything was friendly."
Výhody: "Crew was friendly and professional"
Nevýhody: "The boarding area at Jakarta airport was so too small and didn't have enough seats. Many had to stand. Lacking class."
Výhody: "Professional and Excellent Customer Service"
Výhody: "Cabin Crew is friendly and professional"
Výhody: "Wonderful service"
Výhody: "the only website that i issued my Garuda ticket through it"
Nevýhody: "they didin't send me the ticket same day .. i was so worry ."
Výhody: "The flight was comfortable and surprising the seats were spacious as compared to other 5-star airlines. For the price, there is simply no reason to fly on a budget airline any longer."
Nevýhody: "The food and drinks selection could've been better."
Výhody: "Plane was comfortable and flight staff very pleasant"
Výhody: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Nevýhody: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
Výhody: "Crew was fantastic."
Nevýhody: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Nevýhody: "The flight was delayed and I almost missed my connecting flight to Oslo."
Výhody: "The crew were amazing and attentive."
Nevýhody: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Výhody: "Conformt ,enjoy and on time"
Výhody: "seats are comfortable"
Nevýhody: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
Výhody: "Seating space for short people..not average height people"
Nevýhody: "Wider space for seats"
Nevýhody: "No WiFi on plane. Major draw back"
Nevýhody: "The flight crew was courteous and very accommodating"
Nevýhody: "Hi. I want you to pay me back half of my air tickets that I paid+ my expenses that I spent. I bought from you air tickets with Scoot airlines from H.K to Singapore on 30 December and back to H.K on the 3 January. when I came to the H.K airport to check in with scoot airlines they said to me that I can't go to Singapore because my passport expired on 2 of June and it's less than 6 months if I want to go to Singapore I need to have in my passport more than 6months. sow in the end I lost the ticket to Singapore and not only this I went back to H.K I toke a room in the hotel 150$ and the day after I went to the embassy of Israel to extend my passport and I bought a new air tickets with Cathay Pacific 350$ to go to Singapore. its mean that I lost my ticket +500$ .and all this because you never informed me that my passport needs to be valid more than 6 months . you can see also in your letter its written there that my passport need to be valid there is not any thing about 6 months. if you was telling me that before I could change my passport. sow pleas I insist that you will pay me back half on my ticket that I lost + my expenses 500$. if I will not get it back my story will be all over in the internet about you I suffered a lot"
Výhody: "So nice, smile everytime, clear information and direction"
Nevýhody: "I really hope they will serve wine or liquor but that is okay"
Výhody: "Smooth boarding"
Nevýhody: "Air hostess did not offer hot drinks"
Výhody: "The overall boarding arrangement is smooth. Crews are friendly."
Nevýhody: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Výhody: "Good food"
Výhody: "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
Nevýhody: "All was gud . Can add little bit for vegetarians food choices."
Výhody: "Boarding on time"
Nevýhody: "Food was not fresh. Some crews could not understand English well"
Výhody: "Other than loading and lack of information, the in-flight service was world class."
Nevýhody: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"
Výhody: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Nevýhody: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Výhody: "On time, easy check in and boarding"
Nevýhody: "Lack of variety in food choices, long wait at tarmac for take off from Beijing"
Nevýhody: "Food was ok. Toilets were not given any attention during the 14 hour flight. Overhead bins were full so i had to sit for 14 hours with my backpack at my feet"
Výhody: "Leg room, food, airline staff"
Nevýhody: "Too hot in the plane"
Výhody: "Agent actually walked me to my connecting flight due to short turn around time which saved me from having to search the way by myself."
Výhody: "Average flight. Nothing special. Pleasant flight crew."
Nevýhody: "Baggage was delayed."
Výhody: "We arrived late again."
Výhody: "Schedule of the flight"
Nevýhody: "The food can definitely improve a little more."
Výhody: "Food and drinks, service of the crews."
Nevýhody: "Flight delay of 20 mins."
Výhody: "Crew was helpful and accommodating. The food served on this particular flight was outstanding"
Nevýhody: "Typically cramped seats (I know its what I paid for, but still)"
Výhody: "Excellent service, lucked out into a flight that wasn't full for once and was able to sleep."
Nevýhody: "Food could have been better. Pasty potatoes and soft vegetables. Ice cream though :)"
Výhody: "Flying beats driving"
Výhody: "Despite no preferred aisle seat and a last minute seat swap, the flight was comfortable enough to get some sleep. Enough space and a good temperature."
Nevýhody: "An eye mask would help block the constantly flashing screens of the surrounding seats. Staff almost made an effort to meet a couple of simple requests but were obviously busy with other priorities. Food wasn't bad."
Výhody: "Great service"
Nevýhody: "To the guy in 26G, it was incredible how you ignored three flight attendants when they asked you to put away your laptop. You were so obsessed with your own self interests that the general safety of your fellow passengers was not important. That must have been some email that you had to keep typing even as the plane was pulling away from the gate. So important in fact that you didn't touch your laptop for another two+ hours. But you did get it out again and proceeded to pull the same stunt as we descended. Stunning behaviour. I enjoyed how you convinced the crew to put your laptop in the overhead bin both times. I believe the clincher was the four carry on bags you had with you. Priceless. Guess you should be grateful you weren't on a US domestic flight. But I'm sure you would have turned the story away from you and on to the crew."
Výhody: "Smooth operator"
Výhody: "Amazing service and food"
Nevýhody: "Little cramped bit not bad"
Nevýhody: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."
Výhody: "Excellent. Food was good."
Výhody: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."
Nevýhody: "The blankets and pillows were dirty and worn out. The plane was the same."
Výhody: "Same as above"
Výhody: "It got me home."
Nevýhody: "The sound did not work for my video, the food was not good, the seat was uncomfortable, and my stewardess was rude."
Nevýhody: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."
Výhody: "Seating in standard coach compared to premium economy on US airlines. The seats reclined back enough that I actually was able to sleep most if the 13-hour flight. Meals were very good for economy. Cabin crew super polite and patient, which I've come to notice as a standard on Cathay. As an example, I have a good intolerance to shrimp/prawn. My outbound flight LAX-HKG, the dinner salad included shrimp. I explained i could not eat the shrimp. The attendant was kind enough to swap it with a leftover vegetarian salad."
Nevýhody: "Trying to setup special meals to avoid food allergies is non-existent. Cathay offers many special meals, excluding food allergies or low-carb. I attempted to call in to Cathay to explain I could not have shrimp/prawn. The rep either did not understand or could not help. I really wished Cathay offered a pre-arrival meal like the other airlines. LAX-HKG and HKG-LAX are 13+ hours. Cathay offers a departure meal and a mid-flight meal. But by arrival time, I was starting to get hungry again. Thank God, I had enough of a layover, even with CBP processing, to grab a quick bite before continuing an additional 6-hours to home with no time to eat."
Výhody: "The crews on Cathay Pacific set the standard by which all airlines could learn. Experienced, professional, helpful and courteous. Gentle with the elderly, going the extra mile to make them comfortable. No bickering between flight attendants, they work as a team and made my first time experience flying into another country enjoyable."
Nevýhody: "Most airline food is awful. It is what it is. The fruit appears to be frozen and just thawing making it a bit tasteless. However, it is better than most while traveling within the USA."
Nevýhody: "Pilots apparently forgot the seatbelt sign pretty much the entire flight. Flight attendants were trying to get people to stay seated until it became clear the light was never going off. Literally 1/2 the flight people were just wandering around and the attendants gave up. Seriously guys, on a 10+ hour flight, that's not cool."
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