Výhody: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Nevýhody: "Better service from the crews."
Výhody: "The crew was excellent."
Nevýhody: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Výhody: "Clean cabin and good service"
Nevýhody: "Not every body is doing extra miles to make customer happy"
Výhody: "New aircraft"
Nevýhody: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Výhody: "Crew very polite and friendly"
Nevýhody: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Nevýhody: "A comfort kit on a ultra long haul flight goes a long way"
Výhody: "Nothing special."
Nevýhody: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Výhody: "Great seating"
Nevýhody: "Free internet in long flights"
Výhody: "Amazing crew. Seat needs more padding."
Nevýhody: "Memory foam seats"
Nevýhody: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Výhody: "Cabin crew was amazing!"
Nevýhody: "Food was mediocre and we've had better on Singapore Airlines before."
Nevýhody: "Seats after 1st hr, will feel uncomfortable"
Výhody: "The food selection, there is several pre-order meal based on diet or your religion"
Nevýhody: "The seat pitch at least 33""
Nevýhody: "Change the food menu, boring with the same menu"
Výhody: "Efficiency, good."
Výhody: "Overall good"
Nevýhody: "Boarding needs better management."
Výhody: "See above"
Nevýhody: "See above"
Výhody: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Nevýhody: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Výhody: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Výhody: "Boarding was great. Staff was cordial. Excellent flight."
Výhody: "Crew very friendly"
Nevýhody: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Výhody: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Výhody: "Very good service"
Nevýhody: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Nevýhody: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Výhody: "great crew service. my first time flying with singapore airlines. they delivered!"
Nevýhody: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Výhody: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Nevýhody: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Výhody: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Výhody: "Helpful crew. Full food service!"
Výhody: "Everything great personnel"
Výhody: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Výhody: "All went great"
Nevýhody: "I liked all - end to end excellent service"
Výhody: "Crew was very friendly and good service."
Nevýhody: "Crew could have asked the passengers whether they need snacks in between."
Výhody: "the flight time was quick , by the time you took off you practically were preparing for landing"
Nevýhody: "nothing disappointing"
Výhody: "Very nice crew."
Nevýhody: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Výhody: "Vegeterian breakfast was good thou ."
Nevýhody: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Výhody: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
Výhody: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"
Výhody: "Professionalism and friendliness of crew"
Nevýhody: "Seat not great for my length even though it was business class"
Výhody: "Crew is remarkable"
Výhody: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
Výhody: "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Nevýhody: "That I could not afford to travel first class! which must have been marvellous when economy so good."
Výhody: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Nevýhody: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Výhody: "Crew was very attentive and professional"
Nevýhody: "Return flight the movies were the same as three weeks earlier."
Výhody: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Nevýhody: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Výhody: "Extremely polite flight crew"
Nevýhody: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Výhody: "The vouchers at the airport enabling us to have a shower just lovely"
Nevýhody: "Enterntainment average on last flight and seats were hard."
Výhody: "The movies"
Nevýhody: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"
Výhody: "I loved the touch of luxury, even sitting in the economy , the hot towels, the good food , attractively prepared , the free wine and the courtesy of all the team. This was my third time flying with Singapore Airlines and I hope not the last time. The big plane flew so quietly, it was a wonderful flight."
Nevýhody: "Like in all airplanes in economy the seats are too close , but when you cannot afford to fly differently it was okay, there was at least leg room."
Výhody: "great service"
Nevýhody: "would have loved pj's"
Emirates canceled the booking on me without any explanation. There was no reason given and no option to rebook. Ended up rebooking on a different airline for double the original price that was locked with Emirates. Even though the refund was processed reasonably expeditiously, this experience is unacceptable.
Nevýhody: "No beverage service"
Nevýhody: "The crew never answer the calls when we call"
Výhody: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Nevýhody: "Food wasn't overly great."
Výhody: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Nevýhody: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Výhody: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Nevýhody: "Less confusing controls on the equipmentl"
Nevýhody: "Services of crew very poor specially onboard services in business class"
Výhody: "Very professional and helpful crew. Great entertainment."
Nevýhody: "Seats in economy a little cramped. Better to fly their A-380 double decker as more space."
Výhody: "Crew were excellent"
Nevýhody: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Výhody: "Exceptional flight super comfortable"
Nevýhody: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."
Výhody: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Nevýhody: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."
Nevýhody: "Read the above. Completely incompetent and dishonest company"
Výhody: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Výhody: "This is the most messed up money making strategy I have seen at airlines."
Výhody: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Nevýhody: "The lateness of our departure with no reason given from Dubai."
Výhody: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Nevýhody: "The 16 hour flight"
Nevýhody: "baggage policing"
Výhody: "Flight tracker should be upgraded, I expect the mileage covered was way off. Also, I don't want to see commercials while I follow the flight. The forward camera was cool."
Nevýhody: "Crew should keep eye on the toilets. The waste basket was backed up."
Výhody: "Not much."
Nevýhody: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Výhody: "It was an enjoyable flight"
Nevýhody: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Nevýhody: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
Výhody: "Over all experience"
Výhody: "Nice trip"
Nevýhody: "Every thing"
Výhody: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Nevýhody: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."
Výhody: "Everything. Emirates is fantastic. Great service more room in economy than others."
Výhody: "Emirates still remains one of the leaders in hte business"
Nevýhody: "The crew was unwilling to do their job. I sat in the window seat and the crew member assigned to us wasn't even willing to pass me drinks or food leaving the task to the people sitting next to me or to me overly stretching to get to the tray. She never smiled, talked nor look at us. Not really a kind service I would say. Never had such a odd experience, usually people doing that job have much more attention to these type of details"
Výhody: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
Výhody: "Everything was very good!"
Nevýhody: "Front legs little short"
Výhody: "Excellent highly diverse crew. Good food. Very comfortable. Fantastic entertainment selection."
Nevýhody: "Expensive. Great to have wifi for nominal fee but problems getting and maintaining connection."
Výhody: "Comfortable and well cared for during the flight"
Nevýhody: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Nevýhody: "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."
Výhody: "I chose to upgrade with a great offer made on the internet when I checked in online. The crew were superb. The cabin is the best there is for business class."
Nevýhody: "Food is average - bar snacks are good."
Nevýhody: "The crew was unfriendly and not very accommodating. They did not respond to the request button and did not bring the water I asked for many times."
Výhody: "Good movie selection Comfortable seats"
Nevýhody: "No internet Food was not tasty"
Výhody: "lovely crew"
Nevýhody: "no complaints"
Výhody: "Spacious seating."
Nevýhody: "I wanted to sit upstairs"
Výhody: "It was a nice flight"
Výhody: "Service of the cabin crew was great considering how crowded and full the flight was."
Nevýhody: "The luggage distribution at Dulles was a nightmare. Took us 30 mins to find out luggage. Was very disappointing"
Výhody: "This flight was so good, I did not want it to end! I will choose to fly Emirates any chance I get."
Výhody: "Helpful airhostes"
Nevýhody: "Slow cleanup after food service."
Nevýhody: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Nevýhody: "That there were no WiFi on the flight."
Výhody: "Nothing much."
Nevýhody: "Food was awful."
Overall everything was good,very impressed with good food and service from Doha to Atlanta
Výhody: "Very comfortable and enjoyable flight"
Výhody: "Staff were accommodating and considerate, great flight!"
Výhody: "Very pleasant and comfortable flight."
Výhody: "Crew was good"
Nevýhody: "Tvs don’t work. Uncomfortable seats"
Výhody: "The crew provide good service but personally i did not like the food that could be lot better."
Nevýhody: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Výhody: "Boarding its took along , food it's bad"
Výhody: "La tripulación excelente y nos dieron un obsequio"
Nevýhody: "Every thing is good"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Nevýhody: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Výhody: "Seats are very comfortable, easy boarding, good crew"
Nevýhody: "Food - I wish you have healthy options"
Nevýhody: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Výhody: "Excellent service with attention to detail"
Nevýhody: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Nevýhody: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Výhody: "The trip was very comfortable and food suited me"
Nevýhody: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Výhody: "The crew were nice and very helpful. Vegeterian meal was great"
Nevýhody: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Nevýhody: "Snacks and drinks could be betteri"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Nevýhody: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Výhody: "On business class, so service was extraordinary"
Výhody: "price, comfort, food"
Nevýhody: "arrived late, causing connection stress"
Nevýhody: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Výhody: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Nevýhody: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Výhody: "Food, entertainment options, comfortable seats, warm blankets"
Výhody: "The entertainment was good without any hiccups"
Nevýhody: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Nevýhody: "The seats were very uncomfortable. Food was less than mediocre."
Výhody: "The Qatar crew was great and the entertainment was on point."
Nevýhody: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Výhody: "Boarding was orderly and tinely. Seats were confortable."
Nevýhody: "No internet on-board and terrible food."
Výhody: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Nevýhody: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Výhody: "Quality food and hospitality"
Výhody: "clean airline, modern airplanes, good food, friendly service"
Nevýhody: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Nevýhody: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Výhody: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Nevýhody: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."
Nevýhody: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Výhody: "The staff are outstanding! Friendly, helpful and accommodating."
Nevýhody: "Poor choice of movies. Their 'world' movies should have subtitles"
Nevýhody: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Výhody: "attentive crew food was good"
Nevýhody: "old entertainment options little space to move about"
Výhody: "The stewards were very attractive, the entertainment was plenty of movie choices."
Nevýhody: "The food was terrible, the seats were extremely uncomfortiable."
Výhody: "view above"
Nevýhody: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Výhody: "The seating, crew members, and entertainment was really good."
Výhody: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Nevýhody: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Výhody: "Was not a pleasant flight"
Nevýhody: "Basic onboard entertainment, even on business!Staff Could be more genuine!They handled the cabin baggage Like potato not helpful."
Nevýhody: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."
Výhody: "The friendliness of the crew."
Výhody: "The service on this flight was not very good. We almost missed our flight whilst waiting for a wheelchair for mother. She had to finally walk to the boarding gate because the wheelchair we had requested did not come."
Nevýhody: "- The Flight was canceled to fly directly from DOH to PHL.... Our party was put on a transfer at ORD...added additional 8 hours of layover... flight itself wasn't terrible... but the bathroom situation could be hectic..."
Výhody: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Everything is exellent"
Výhody: "Crew was fine. Food and entertainment was awful. The wheelchair assisted transfer during layover was horrendous."
Nevýhody: "The wheelchair assist transfer between planes at Istanbul was atrocious."
Nevýhody: "Flight was 2 hours late to take off, putting us very close to the time of the connecting flight to NY. Due to that we were rushed in Istanbul and our luggage was not transferred."
Výhody: "Healthy food options. Clean decent seats."
Nevýhody: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"
Nevýhody: "My seat."
Výhody: "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
Nevýhody: "Zero effort to reaccommodate."
Výhody: "On time, hard working staff."
Nevýhody: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Nevýhody: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Nevýhody: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Výhody: "Everything was exceptional"
Výhody: "Treated very poorly no hotel stay in the airport for 24 hour"
Nevýhody: "seats a bit tight"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Food, entertainment and the airline crew excelente"
Nevýhody: "The seat a little inconfortable for me"
Výhody: "I like the food which were served, I like everything overal"
Výhody: "Efficient crew"
Nevýhody: "Food was mediocre"
Výhody: "Smooth ride"
Nevýhody: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Výhody: "Turkish flights are consistently comfortable, service is good."
Nevýhody: "I purchased a flight during the day, but ended up on a red-eye anyway."
Nevýhody: "Signage at IST for transit should be better to explain security and passport requirements"
Nevýhody: "Trying to reclaim our laptops at the end of the trip was a nightmare. They confiscated all electronic devices larger than a cellphone due to new Trump regulations (not their fault). Fine. But they were so disorganized about the process. When trying to reclaim the devices after the flight utter chaos ensued. That was their fault. Passengers were on the verge of violence and it could have been avoided by simply being more organized."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Everything, starting from the airport's employee"
Nevýhody: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"
Nevýhody: "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."
Výhody: "On time."
Nevýhody: "Seats are a bit old."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Cabin/ground crew was professional, nice."
Výhody: "Comfortable seat, quick boarding and deplaning"
Nevýhody: "No in seat entertainment, bad food"
Výhody: "On time and the crew very friendly"
Nevýhody: "Boarding was not very well managed. They did not stick to the proper sequence."
Výhody: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Nevýhody: "The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others."
Výhody: "I liked Sofia airport personnel friendliness"
Nevýhody: "No entertainment system, flight attendants are not very friendly."
Výhody: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Nevýhody: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "The quality of service is always on top, kindness and help is always when you ask..."
Výhody: "I like everything regarding the airline."
Nevýhody: "The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else."
Nevýhody: "Old-style video screen and console"
Výhody: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Nevýhody: "No complaints"
Výhody: "Thank your for everything, the staff and services were excellent. But the flight was delayed for about an hour, with no explanation; it would have been nice to know why we were delayed for so long."
Výhody: "Salimos a tiempo . El business es muy confortable"
Nevýhody: "La comida horrible . No se limpian los baños"
Výhody: "Very nice airplane and pleasant crew"
Výhody: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Nevýhody: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Výhody: "Crew were excellent"
Nevýhody: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Výhody: "Crew good and seat OK but not exceptional for business class"
Nevýhody: "Food was average - main course could have been better. Range of movies ok but not great"
Výhody: "Usual faultless KLM experience"
Výhody: "Fast boarding"
Nevýhody: "Slow in refuelling, got us delayed for 40-"
Výhody: "Great crew."
Nevýhody: "Ran out of business class meal. Substituted a Econ class."
Výhody: "Reasonable space in economy class seats"
Nevýhody: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Výhody: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nevýhody: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."
Nevýhody: "We had 4 hour delay causing a stop over at 3am. So yeah"
Nevýhody: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Výhody: "The flight was smooth, the service was friendly, and the food with plentiful."
Nevýhody: "Too much activity in the cabin during the flight."
Nevýhody: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Nevýhody: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Výhody: "Staff very pleasant"
Nevýhody: "Evening snack was not the greatest breakfast was pretty food"
Výhody: "punctuality of boarding and flight time"
Nevýhody: "attitude of crew in business class: no sense of true hospitality"
Výhody: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nevýhody: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Výhody: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Nevýhody: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Výhody: "The aircraft was clean"
Nevýhody: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "Airlines issue"
Nevýhody: "Profiling certain customers"
Výhody: "Got to Amsterdam on time and everything was great including the staff"
Výhody: "Short-hop flight, fit for purpose."
Výhody: "Thankful for coffee being served without charge. Not all airlines do that."
Výhody: "Good multi media access and content"
Nevýhody: "Two hours delay in the start."
Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Výhody: "The crew were pleasant"
Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"
Výhody: "On time."
Nevýhody: "No negative"
Nevýhody: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Výhody: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nevýhody: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Nevýhody: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Výhody: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Nevýhody: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Výhody: "Flight attendants tried their best given what they had to work with."
Nevýhody: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Výhody: "Friendliest economy class service I've ever encountered."
Výhody: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Nevýhody: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Výhody: "captain was great."
Výhody: "Excellent service"
Nevýhody: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Výhody: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Nevýhody: "Food was not very good Tasteless and rubbery"
Výhody: "Leg room. Smiles of the cabin crew."
Nevýhody: "Not enough selection of Electronic Dance Music. Lol!"