Výhody: "great service"
Nevýhody: "would have loved pj's"
Emirates canceled the booking on me without any explanation. There was no reason given and no option to rebook. Ended up rebooking on a different airline for double the original price that was locked with Emirates. Even though the refund was processed reasonably expeditiously, this experience is unacceptable.
Nevýhody: "No beverage service"
Nevýhody: "The crew never answer the calls when we call"
Výhody: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Nevýhody: "Food wasn't overly great."
Výhody: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Nevýhody: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Výhody: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Nevýhody: "Less confusing controls on the equipmentl"
Nevýhody: "Services of crew very poor specially onboard services in business class"
Výhody: "Very professional and helpful crew. Great entertainment."
Nevýhody: "Seats in economy a little cramped. Better to fly their A-380 double decker as more space."
Výhody: "Crew were excellent"
Nevýhody: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Výhody: "Exceptional flight super comfortable"
Nevýhody: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."
Výhody: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Nevýhody: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."
Nevýhody: "Read the above. Completely incompetent and dishonest company"
Výhody: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Výhody: "This is the most messed up money making strategy I have seen at airlines."
Výhody: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Nevýhody: "The lateness of our departure with no reason given from Dubai."
Výhody: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Nevýhody: "The 16 hour flight"
Nevýhody: "baggage policing"
Výhody: "Flight tracker should be upgraded, I expect the mileage covered was way off. Also, I don't want to see commercials while I follow the flight. The forward camera was cool."
Nevýhody: "Crew should keep eye on the toilets. The waste basket was backed up."
Výhody: "Not much."
Nevýhody: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Výhody: "It was an enjoyable flight"
Nevýhody: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Nevýhody: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
Výhody: "Over all experience"
Výhody: "Nice trip"
Nevýhody: "Every thing"
Výhody: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Nevýhody: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."
Výhody: "Everything. Emirates is fantastic. Great service more room in economy than others."
Výhody: "Emirates still remains one of the leaders in hte business"
Nevýhody: "The crew was unwilling to do their job. I sat in the window seat and the crew member assigned to us wasn't even willing to pass me drinks or food leaving the task to the people sitting next to me or to me overly stretching to get to the tray. She never smiled, talked nor look at us. Not really a kind service I would say. Never had such a odd experience, usually people doing that job have much more attention to these type of details"
Výhody: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
Výhody: "Everything was very good!"
Nevýhody: "Front legs little short"
Výhody: "Excellent highly diverse crew. Good food. Very comfortable. Fantastic entertainment selection."
Nevýhody: "Expensive. Great to have wifi for nominal fee but problems getting and maintaining connection."
Výhody: "Comfortable and well cared for during the flight"
Nevýhody: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Nevýhody: "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."
Výhody: "I chose to upgrade with a great offer made on the internet when I checked in online. The crew were superb. The cabin is the best there is for business class."
Nevýhody: "Food is average - bar snacks are good."
Nevýhody: "The crew was unfriendly and not very accommodating. They did not respond to the request button and did not bring the water I asked for many times."
Výhody: "Good movie selection Comfortable seats"
Nevýhody: "No internet Food was not tasty"
Výhody: "lovely crew"
Nevýhody: "no complaints"
Výhody: "Spacious seating."
Nevýhody: "I wanted to sit upstairs"
Výhody: "It was a nice flight"
Výhody: "Service of the cabin crew was great considering how crowded and full the flight was."
Nevýhody: "The luggage distribution at Dulles was a nightmare. Took us 30 mins to find out luggage. Was very disappointing"
Výhody: "This flight was so good, I did not want it to end! I will choose to fly Emirates any chance I get."
Výhody: "Helpful airhostes"
Nevýhody: "Slow cleanup after food service."
Nevýhody: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Nevýhody: "That there were no WiFi on the flight."
Výhody: "Nothing much."
Nevýhody: "Food was awful."
Overall everything was good,very impressed with good food and service from Doha to Atlanta
Výhody: "Very comfortable and enjoyable flight"
Výhody: "Staff were accommodating and considerate, great flight!"
Výhody: "Very pleasant and comfortable flight."
Výhody: "Crew was good"
Nevýhody: "Tvs don’t work. Uncomfortable seats"
Výhody: "The crew provide good service but personally i did not like the food that could be lot better."
Nevýhody: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Výhody: "Boarding its took along , food it's bad"
Výhody: "La tripulación excelente y nos dieron un obsequio"
Nevýhody: "Every thing is good"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Nevýhody: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Výhody: "Seats are very comfortable, easy boarding, good crew"
Nevýhody: "Food - I wish you have healthy options"
Nevýhody: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Výhody: "Excellent service with attention to detail"
Nevýhody: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Nevýhody: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Výhody: "The trip was very comfortable and food suited me"
Nevýhody: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Výhody: "The crew were nice and very helpful. Vegeterian meal was great"
Nevýhody: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Nevýhody: "Snacks and drinks could be betteri"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Nevýhody: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Výhody: "On business class, so service was extraordinary"
Výhody: "price, comfort, food"
Nevýhody: "arrived late, causing connection stress"
Nevýhody: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Výhody: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Nevýhody: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Výhody: "Food, entertainment options, comfortable seats, warm blankets"
Výhody: "The entertainment was good without any hiccups"
Nevýhody: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Nevýhody: "The seats were very uncomfortable. Food was less than mediocre."
Výhody: "The Qatar crew was great and the entertainment was on point."
Nevýhody: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Výhody: "Boarding was orderly and tinely. Seats were confortable."
Nevýhody: "No internet on-board and terrible food."
Výhody: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Nevýhody: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Výhody: "Quality food and hospitality"
Výhody: "clean airline, modern airplanes, good food, friendly service"
Nevýhody: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Nevýhody: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Výhody: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Nevýhody: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."
Nevýhody: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Výhody: "The staff are outstanding! Friendly, helpful and accommodating."
Nevýhody: "Poor choice of movies. Their 'world' movies should have subtitles"
Nevýhody: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Výhody: "attentive crew food was good"
Nevýhody: "old entertainment options little space to move about"
Výhody: "The stewards were very attractive, the entertainment was plenty of movie choices."
Nevýhody: "The food was terrible, the seats were extremely uncomfortiable."
Výhody: "view above"
Nevýhody: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Výhody: "The seating, crew members, and entertainment was really good."
Výhody: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Nevýhody: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Výhody: "Was not a pleasant flight"
Nevýhody: "Basic onboard entertainment, even on business!Staff Could be more genuine!They handled the cabin baggage Like potato not helpful."
Nevýhody: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."
Výhody: "The friendliness of the crew."
Výhody: "The service on this flight was not very good. We almost missed our flight whilst waiting for a wheelchair for mother. She had to finally walk to the boarding gate because the wheelchair we had requested did not come."
Nevýhody: "- The Flight was canceled to fly directly from DOH to PHL.... Our party was put on a transfer at ORD...added additional 8 hours of layover... flight itself wasn't terrible... but the bathroom situation could be hectic..."
Výhody: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Everything is exellent"
Výhody: "Crew was fine. Food and entertainment was awful. The wheelchair assisted transfer during layover was horrendous."
Nevýhody: "The wheelchair assist transfer between planes at Istanbul was atrocious."
Nevýhody: "Flight was 2 hours late to take off, putting us very close to the time of the connecting flight to NY. Due to that we were rushed in Istanbul and our luggage was not transferred."
Výhody: "Healthy food options. Clean decent seats."
Nevýhody: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"
Nevýhody: "My seat."
Výhody: "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
Nevýhody: "Zero effort to reaccommodate."
Výhody: "On time, hard working staff."
Nevýhody: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Nevýhody: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Nevýhody: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Výhody: "Everything was exceptional"
Výhody: "Treated very poorly no hotel stay in the airport for 24 hour"
Nevýhody: "seats a bit tight"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "Food, entertainment and the airline crew excelente"
Nevýhody: "The seat a little inconfortable for me"
Výhody: "I like the food which were served, I like everything overal"
Výhody: "Efficient crew"
Nevýhody: "Food was mediocre"
Výhody: "Smooth ride"
Nevýhody: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Výhody: "Turkish flights are consistently comfortable, service is good."
Nevýhody: "I purchased a flight during the day, but ended up on a red-eye anyway."
Nevýhody: "Signage at IST for transit should be better to explain security and passport requirements"
Nevýhody: "Trying to reclaim our laptops at the end of the trip was a nightmare. They confiscated all electronic devices larger than a cellphone due to new Trump regulations (not their fault). Fine. But they were so disorganized about the process. When trying to reclaim the devices after the flight utter chaos ensued. That was their fault. Passengers were on the verge of violence and it could have been avoided by simply being more organized."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Everything, starting from the airport's employee"
Nevýhody: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"
Nevýhody: "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."
Výhody: "On time."
Nevýhody: "Seats are a bit old."
Výhody: "Extremely nice and accommodating crew throughout the flight. The lounge at Istanbul airport is magnificent."
Nevýhody: "Airport is a little crowded. No one follow the lanes as supposed to be. Airport authorities need to educate people so that passengers do not bypass other passengers. Overall an excellent experience."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Cabin/ground crew was professional, nice."
Výhody: "Comfortable seat, quick boarding and deplaning"
Nevýhody: "No in seat entertainment, bad food"
Výhody: "On time and the crew very friendly"
Nevýhody: "Boarding was not very well managed. They did not stick to the proper sequence."
Výhody: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Nevýhody: "The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others."
Výhody: "I liked Sofia airport personnel friendliness"
Nevýhody: "No entertainment system, flight attendants are not very friendly."
Výhody: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Nevýhody: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "The quality of service is always on top, kindness and help is always when you ask..."
Výhody: "I like everything regarding the airline."
Nevýhody: "The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else."
Nevýhody: "Old-style video screen and console"
Výhody: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Nevýhody: "No complaints"