Výhody: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Crew was terrific. Great service. New aircraft are comfortable too."
Nevýhody: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Nevýhody: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "The crew was friendly and helpful."
Nevýhody: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Výhody: "Crew amazing , cooperative"
Nevýhody: "Doing great"
Výhody: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Nevýhody: "I wish you can do something for me Because the tickets is really expensive"
Nevýhody: "Food was terrible. Except for the dessert which was good."
Nevýhody: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Výhody: "Crew was amazing"
Nevýhody: "Nothing really"
Nevýhody: "Many of the entertainment systems were broken."
Nevýhody: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Výhody: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Nevýhody: "There was nothing I didn't like about this flight"
Výhody: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Nevýhody: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Výhody: "Crew were very helpful and courteous"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Snacks and the crews on board"
Nevýhody: "The crews in the airport, not friendly. They dont even smile!"
Nevýhody: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Nevýhody: "Unfortunately WiFi services was off"
Výhody: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Výhody: "Service, seats, beds, food, entertainment, EVERYTHING !!!"
Výhody: "Great crew, as usual."
Nevýhody: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Výhody: "Excellent crew and plane. Not very crowded."
Výhody: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Nevýhody: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."
Výhody: "Very friendly service!"
Výhody: "All of it was great!"
Výhody: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Nevýhody: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Nevýhody: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Nevýhody: "Not one of their newest planes."
Nevýhody: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Výhody: "On time. food were good in general."
Nevýhody: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."
Výhody: "It was a direct flight with good food and movies to choose from"
Nevýhody: "Small cramped seats in economy"
Výhody: "Clean. Friendly staff. Good food. Good entertainment."
Nevýhody: "Small cramped seats."
Nevýhody: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Výhody: "The crew was friendly"
Nevýhody: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."
Výhody: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
Výhody: "Crew Service"
Nevýhody: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Nevýhody: "Boarding in India is never smooth, no difference here"
Výhody: "Good, comfortable and smooth flight. Food was better than expected."
Nevýhody: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"
Výhody: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Nevýhody: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"
Výhody: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Výhody: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Nevýhody: "The headphone jack on my entertainment system was defective."
Výhody: "The airport in Doha is beautiful with great amenities and shopping. The quiet rooms are especially nice for a long layover."
Nevýhody: "The ticket was cheap because of very long layovers"
Výhody: "Great Crew, seat space was great too"
Nevýhody: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."
Nevýhody: "The staff was very supportive"
Výhody: "Wifi in the plane is great"
Nevýhody: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."
Nevýhody: "Only one person in a three row and it was a great flight"
Výhody: "Crew was great"
Nevýhody: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Výhody: "Crew wax amazing"
Nevýhody: "This crew was much better. Smiling, happy and helping."
Výhody: "Seat was very comfortable, and food was amazing"
Nevýhody: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Výhody: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."
Výhody: "Crew was amazing."
Nevýhody: "Seats were a little narrow and could use new cushions."
Nevýhody: "The luggage was mishandled when we got to EWR. Landed 9:15, got my luggage at 10:45"
Nevýhody: "Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good."
Výhody: "v cooperative crew & helpful"
Výhody: "Comfortable seats. Good food."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Seats were goooood and comfy Leg room was good"
Nevýhody: "Vegan food was served with BUTTER how can this be vegan? NEED MORE Healthy options instead of Pan cakes etc made of Enriched Flour... Upgrades have become.alsmost nil. Emirates is making a huge profit but is not sharing with its passengers... had to wait one whole hour to get our baggage"
Výhody: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Nevýhody: "Seat is not comfortable."
Výhody: "Good flight and on time."
Výhody: "The ICE entertainment"
Nevýhody: "The leg room is a bit small"
Výhody: "Service and food"
Nevýhody: "Boarding for business class took a long time and was very out of order"
Výhody: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Výhody: "the entertainment options"
Nevýhody: "The crew, instead of the usual isle by isle service kept the food trolly at the service station and bought back trays to passengers. This doesn’t have a clear logic to it, but the worst part was, was that they forgot where they were and I had to use my call button for a meal. People were skipped over and they mixed things up. Shockingly disappointing decline in Emirates service standard."
Výhody: "The crew was very accommodating , especially important because I was traveling with children"
Výhody: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Nevýhody: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Nevýhody: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Výhody: "The crew and my fruit platter."
Nevýhody: "So many screaming babies. So many passsengers wanting a few upgrade. And a sick passenger that had to deplane resulting in delayed take off. The crew were saints- composed, polite, and embodied team spirit. So many screaming babies."
Výhody: "I loved the food, wide selection of movies and more leg room. Even the luggage was better handled by this airline. For extra 20 pounds, you pay 50 dollars which is pretty reasonable..."
Nevýhody: "Can’t complain about a thing."
Výhody: "No commutation no help for transit"
Nevýhody: "I am a women no help first time fling with them"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
Výhody: "Layout of plane is very convenient , bathroom acessable, no crowding in isles. Love the dining cards & choice of meals, and the comfort features ( blankets , pillows , toiletry bag) The entertainment center is also amazing! Perfect for long flights. So many choices & also power usage also great for the passengers on long flights. Also, normally I try not to use the lavatory, they are usually awful, but these make the most of their space, warm water, nice soap,colognes,seat liners."
Nevýhody: "Apparently, operational issues in Athens, no information of why we had to go to an additional security at the gate, including a litmus test, go through our bags again & a light pat down! They also wanted us to board separately, which made my travel partner even more anxious than she already was!"
Nevýhody: "Would like to put my feet up in front of me."
Výhody: "The excellent service and the very attentive cabin crews."
Výhody: "Almost $1400 value items were broken in my two fregile box/bag."
Výhody: "Smoothness of the flight."
Výhody: "COMFORT AND FRINDLY CREW"
Nevýhody: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Nevýhody: "Hard to hear the announcements."
Výhody: "As comfortable as one could hope for a long haul economy seat."
Výhody: "leg room"
Nevýhody: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
Výhody: "As always crew was great."
Nevýhody: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
Výhody: "Everything was great. Crews were nice and helpful. Flight was early which was very helpful. Our luggage # was displayed on our screen efficiently."
Nevýhody: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Nevýhody: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Výhody: "I have heard my friends complain about the baggage check in process for the middle eastern flights was worst..but emirates were actually very helpful with the procees."
Výhody: "Amenities and food, customer service."
Výhody: "Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!"
Nevýhody: "Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite."
Výhody: "Crew pelayanan bagus"
Nevýhody: "TV nya mati. Turun di tengah parkiran, naik bis."
Výhody: "Crew is professional"
Nevýhody: "The interior in the air craft need seriously to be refreshed."
Nevýhody: "Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport."
Výhody: "Crew was better"
Nevýhody: "Improve food quality. Garuda is moving backward in quality of food."
Výhody: "Food was nice"
Nevýhody: "Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate."
Výhody: "Crew was good on flight and food was delicious."
Nevýhody: "Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from"
Výhody: "The snacks, staffs and the seat were amazing. Garuda never fail me."
Výhody: "Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment."
Nevýhody: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."
Nevýhody: "Keep going with the excellent job, Garuda"
Výhody: "Good service"
Nevýhody: "Old plane, walking distance to board the plane is so far"
Výhody: "Excellent cabin service"
Nevýhody: "All seats need to be renewed urgently"
Nevýhody: "No TV on cjr1000"
Nevýhody: "I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses"
Výhody: "Although not asked, I was reseated to a front row seat, which has more space."
Nevýhody: "Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless."
Výhody: "Service on board was good, Entertainment and seat comfort too"
Nevýhody: "Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor."
Výhody: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Nevýhody: "I'm a bit get bored with the food."
Výhody: "Staff was great, and plane was nice. Entertainment options very good."
Nevýhody: "Didn't like you can't use your phone to read. They make you completely put away. Not impressed by food options."
Výhody: "All excellent, including service and food."
Nevýhody: "Boarding time is not punctual."
Výhody: "new plane list of movies"
Nevýhody: "food quality is not good to and fro flights"
Nevýhody: "Waited for over an hour for the last bags to be loaded to the baggage carousel at LAX, only to find out that a CZ employee standing two feet away from me had a sheet of paper with the owner names of four pieces of luggage known to be "stuck" in China. Bah humbug!"
Výhody: "Pretty smooth flight!"
Nevýhody: "Very rough landing!!"
Výhody: "I loved that I got upgraded to Business. It made an exhausting journey home more relaxing. And the crew were lovely, kind, and helpful!"
Výhody: "Warm crew and comfortable flight,take off and landing."
Nevýhody: "Nothing much."
Nevýhody: "Flight was delayed by more than one hour."
Výhody: "Flight was good, easy to board, friendly service, reasonably comfortable. On time."
Nevýhody: "Having to change my ticket was a nightmare. I had to call Garuda in the U.S. and after 45 minutes, was told I had to call Indonesia who took another 45 minutes to process the change. All of this cost time and money, not only for the ticket change but for the calls."
Výhody: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"
Nevýhody: "This was my mother in law traveling. Upon arrival in Jakarta, no Garuda staff assisted her in changing terminals for connecting flight. Security would not let her in to China Airlines entrance, because her boarding pass was from Garuda. They were telling her to go back to Garuda terminal. My wife had to contact someone at China Airlines to go find her, get her through security, and escort her to the plane which had already boarded!!"
Výhody: "Orderly, on time, efficient boarding"
Nevýhody: "The meal"
Výhody: "Nice to have food and good entertainment on an affordable flight"
Výhody: "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."
Nevýhody: "Meals was iffy"
Výhody: "On time"
Nevýhody: "The food"
Výhody: "Customer Service text , call me to update about my flight schedule to re-confirm whether I can or not for earlier flight and they also offer for next morning flight as alternative."
Výhody: "The ground staff, the inflight staff were great with outstanding service and care for passengers."
Nevýhody: "There is nothing I find not liking."
Výhody: "The crew were very friendly and professional"
Nevýhody: "Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off."
Výhody: "That it was all trouble free very simple to book and everyone was very helpful."
Nevýhody: "All good!"
Výhody: "Service onboard as usual was excellent"
Nevýhody: "Late arrival of the aircraft resulted in 40 minutes delay of our departure time."
Výhody: "Service on board as usual friendly and professional"
Nevýhody: "Flight was delayed for 30 minutes due to late arrival of the same aircraft from Jakarta"
Výhody: "Professional Crew and Excellent Customer Service"
Nevýhody: "One hour delay"
Výhody: "My two flights , round trip Jakarta / Malang were perfect in every way. Service was impeccable and the planes were the cleanest I've ever flown. I thought it was sweet that kids received a small gift."
Nevýhody: "There was nothing I didn't like."
Nevýhody: "Entertainment system was not working"
Výhody: "The hospitality was so genuine and wonderful on Garuda. Highly recommended."
Výhody: "the service of the guranda staff was fantastic. we told them we had a connecting flight ( alos with garund) and they organised ground stff to take us in our own separate bus to immigration so we could make the flight!"
Nevýhody: "the balikpapan to jakata leg departed late due to a late incoming plane and we had a connecting flight to make. so ended up havng less than an hour to make our flight to melbourne! we made it though- just!"
Výhody: "Not applicable."
Nevýhody: "I was not permitted to check in and board the flight due to incorrect information about the policy and refused to consider my written proof to the contrary."
Nevýhody: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"
Výhody: "Crew was exceptional. Very polite and helpful. Flight was on time."
Nevýhody: "Food is not that great. They served a beef dish as the second meal without a non-meat alternative. Seats are pretty tight and the movie selection was not that great, although they offered dozens of options so it could just be my taste in movies."
Nevýhody: "The Ground crew didn’t know how to add a bag"
Výhody: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Nevýhody: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Nevýhody: "My bag didn’t come"
Výhody: "The crew onboard the flight were good and the entertainment was good"
Nevýhody: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "The boarding was chaotic. The space used at the gate could not cater for the number of passengers and there was no way anyone with any priority boarding status could make it to the counter. This is not new and has been a recurring problem with this flight and turkish airline does not seem to care enough to handle."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "The flight was cancelled and I still didnt receive my refund."
Výhody: "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."
Výhody: "Everything was well taken care of."
Nevýhody: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Výhody: "The seats were comfortable and the staff at the gate were nice."
Nevýhody: "The crew for the first 9 hour flight was horrendous. They were quite unfriendly. I was in the dead middle of the plane, row 40, but we got our did last and there was no choice left. It was more like the crew forcing the food on us. The crew also was extremely bad about picking up after the meal. There were people walking around to throw away their food."
Nevýhody: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."
Nevýhody: "Lounge at Ankara not comfortable and food need to change"
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "I like the punctuality of boarding time and taking off/landing time."
Nevýhody: "The second meal wasn't exactly my taste."
Nevýhody: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"
Výhody: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."
Výhody: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Nevýhody: "Nothing to complain about honestly."
Nevýhody: "The tv sett wasn't working ."
Nevýhody: "Cramped seat - little room Food was the most inedible of any food I have ever had on an airline"
Nevýhody: "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."
Výhody: "Free wifi for business class HD movies + good quality DENON headseat"
Nevýhody: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight No airconditiiner at gate 230 and queue like hell!"
Nevýhody: "we arrived Erbil and returned back to Ghazi Antap ( Not Ataturk Airport) during a bad weather in Erbil. we remained seated more than 7 hours. Can you imagine that ?????"
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "Food and beverage Entertainment"
Nevýhody: "Waaaaay too hot on the plane. I was so uncomfortable as were serveral other people I spoke to on the plane"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Nevýhody: "Crowded -/ entertainment equipment bad"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "There was a lot to choose entertainment wise."
Nevýhody: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Výhody: "Nice food for 80 minites flight"
Nevýhody: "Crew should be a bit more friendly"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Excellent flight: unique entertainment, good food, nice attendants, only good surprises!"
Výhody: "Friendly and professional crew. Good food."
Nevýhody: "Boarding was stressful because of the extra security check point for us destinations."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Nevýhody: "Entwrtainment Audio was noisy"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "no problems"
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "I liked almost everything. The plane was clean and the seats looked new. Of course, space in the economy section can be tight but it is not worse than any other airline I have experienced. The entertainment was awesome with a wide selection of movies, tv and music options. I was even able to watch the primary debates LIVE from my seat which was amazing. The crew was amazing and very attentive. They made sure to provide us with whatever we needed and were always polite. This was the second time I have flown with Turkish Airlines and my experience was the same if not better this time around."
Nevýhody: "Leg room in economy."
Výhody: "Aircraft, aircraft crew ,"
Nevýhody: "Boarding desk , online offers , offers with clear explanations"
Výhody: "Crew were very caring and helpful."
Nevýhody: "Bégaye were lost."
Výhody: "The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out."
Nevýhody: "Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with."
Výhody: "My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself""
Nevýhody: "The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time"
Výhody: "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Nevýhody: "Having pyjama to wear will have equalised Qatar business class."
Výhody: "The cabin crew were excellent"
Nevýhody: "Smaller que in Abu Dhabi at security"
Výhody: "This crew was better that last flight overall"
Nevýhody: "Better seating arrangements"
Výhody: "I had a really good asigned seat"
Nevýhody: "Still no Harry Potter films"
Nevýhody: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"
Výhody: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Nevýhody: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."
Výhody: "Legroom Entertainment Airport onboarding exp"
Nevýhody: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"
Výhody: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Nevýhody: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."
Výhody: "Crew was excelent ,"
Nevýhody: "While chk in , they wanted to charge me for half a kilo extra weight , very bad jester, internet charges expensive. Flight was late at departure for 35 minutes without any explanation."
Výhody: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"
Nevýhody: "meals could be improved"
Výhody: "Though I missed the Outbound flight, was given a seat on the next available flight and offered a free meal in the airport. Seating was very comfortable."
Nevýhody: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Food was average and with no variety."
Výhody: "As I said, the crew and facility were pretty good. But the bad things really ruined the trip and pissed me off."
Nevýhody: "First of all, I tried to purchase the on-plane WiFi. That didn't happen, as I was told there was an error in purchasing and I didn't end up getting any connection. Yet when I got off the plane, I realized that I was nevertheless charged for $12. This was definitely annoying, and they still haven't gotten back to me. Secondly, which is very frustrating and infuriating, was the fact that not only was my checked luggage delayed, they did not call me or reply to my emails with any useful information on my luggage's situation. To this date, I have no idea where it is, if it's lost or damaged, or when can they deliver it to me. I had all my clothes, my DSLR camera and gifts in my luggage, and I had to buy a bunch of stuff in the next few days because I didn't have those things. It has been more than a week, and they still haven't gotten back to me on anything. For this reason alone, I think they totally deserve a poor overall rating, especially because I chose them in the first place because I trusted their good ratings."
Nevýhody: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."
Nevýhody: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"
Výhody: "I didnt have to catch a bus to board like how we did at Abu Dhabi"
Nevýhody: "The boarding was done the most confusing way. Back to front when there were zones on each boarding pass"
Nevýhody: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."
Výhody: "Good service. Excellent food"
Nevýhody: "No complain"
Výhody: "I was very pleased with this airline. Will try to fly with Etihad again if the opportunity presents itself"
Výhody: "I like service in cabines"
Nevýhody: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
Nevýhody: "they have a uncomfortable seats in a long flights and comfortable seats in short flights like Abo Dhabi - Bahrain"
Výhody: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Nevýhody: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."
Výhody: "Improve your food standard"
Výhody: "Perfect from start to finish. A beautiful experience."
Nevýhody: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."
Výhody: "staff were very courteous and attentive"
Výhody: "attentive staff"
Nevýhody: "Food presentation"
Výhody: "The sits we're very comfortable, the food was great and there was a flight attendant who was very friendly and very professional, her name was Giorgana from Rumania, I was impressed with how polite, and efficient she was , smiling to all the passengers and doing a great job."
Nevýhody: "Was to crowded & bath room facilities are very less"
Výhody: "The crew were friendly and helpful. The airplane was spacious."
Nevýhody: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
Výhody: "The flight was well managed. The cabin crew were really patient and helpful."
Nevýhody: "The transit and security check at Abu Dhabi airport was horrible. The security check was conducted manually and there was an unnecessary bottleneck that was created."
Výhody: "the journey, staff and overall experience"
Nevýhody: "there was short delays"
Nevýhody: "Boarding was worst.. Kids and old people need to be boarded first. There is no courtesy for passengers."
Nevýhody: "Waiting on the tarmac for more than 2 hours for flight to take off. Missing the connecting flight to New Delhi from Abu Dhabi. Stranded in the Abu Dhabi terminal for more than 24 hours to get back to New Delhi. The airline did not provide a room to stay & forced to stay in the terminal for 24 hours. Never ever travel via Etihad."
Výhody: "Business Class is amazing! From the time you step on board the staff is helpful, courteous, and provide excellent service. The private seats were comfortable, food was good, and overal this was a great flight!"
Nevýhody: "I didn't like they seperated me and my friend with different seat assignments."
Nevýhody: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."
Výhody: "Likes the comfort that etihad offers"
Nevýhody: "Same as above. Unhelpful crew.."
Výhody: "Nothing to like .... Taking money from customers"
Nevýhody: "Very bad"
Nevýhody: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."
Výhody: "Comfort on plane was good"
Nevýhody: "They didn't let me change any seats. I wasn't able to select my own seat to begin with when checking in. When I told the crew that I had recently had a surgery, no one really made any effort to actually find me a better seat. They didn't even get back to me."
Nevýhody: "The food plan could have been a little better. I was told they ran out of vegeterian food and then was given vegeterian food."
Výhody: "I was actually very sick on my 15 hour flight, no idea what it was, maybe bad food. The staff ensured that I had water, crackers and even had medication that saved me from the most miserable stomach pains I've ever had. Thank you again!"
Výhody: "Excellent chauffeur driven service to and from airport."
Nevýhody: "Business seating could be better. Only one speaker was working for head phone. Could have more entertainment for movies and music with easy access to selection and change of music CD."