Výhody: "Train the stuff Better food"
Výhody: "The seat that I picked."
Nevýhody: "Running water in the bathroom"
Výhody: "Staff were accommodating and considerate, great flight!"
Výhody: "Very pleasant and comfortable flight."
Výhody: "Attentive and friendly crew, leg room"
Nevýhody: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Výhody: "Crew was good"
Nevýhody: "Tvs don’t work. Uncomfortable seats"
Výhody: "The crew provide good service but personally i did not like the food that could be lot better."
Nevýhody: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Výhody: "Very attentive and efficient"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Because I was in the bulkhead seat - it was good."
Nevýhody: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("
Nevýhody: "I truly enjoy this airline! No complaints"
Výhody: "Entertainment, crew was very hard-working."
Nevýhody: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."
Nevýhody: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Výhody: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Výhody: "Excellent service with attention to detail"
Nevýhody: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Výhody: "Staff, service,"
Nevýhody: "Legroom, seat comfort, very long flight"
Výhody: "Overall great service!"
Výhody: "The trip was very comfortable and food suited me"
Nevýhody: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Výhody: "The crew were very friendly and helpful."
Nevýhody: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Výhody: "The crew were nice and very helpful. Vegeterian meal was great"
Nevýhody: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Nevýhody: "Snacks and drinks could be betteri"
Výhody: "Excellent overall"
Nevýhody: "LAX boarding was chaotic I think they should announce First people with disabilities Then Business class After that board Economy class from last rows"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Nevýhody: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Výhody: "On business class, so service was extraordinary"
Výhody: "price, comfort, food"
Nevýhody: "arrived late, causing connection stress"
Nevýhody: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Výhody: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Nevýhody: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Výhody: "Food, entertainment options, comfortable seats, warm blankets"
Výhody: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Nevýhody: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"
Výhody: "The entertainment was good without any hiccups"
Nevýhody: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Nevýhody: "The seats were very uncomfortable. Food was less than mediocre."
Výhody: "The Qatar crew was great and the entertainment was on point."
Nevýhody: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Výhody: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Nevýhody: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Výhody: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Nevýhody: "Movie selection could have been better."
Výhody: "Quality food and hospitality"
Nevýhody: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Nevýhody: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Výhody: "The staff are outstanding! Friendly, helpful and accommodating."
Nevýhody: "Poor choice of movies. Their 'world' movies should have subtitles"
Výhody: "I was actually impressed with the entertainment selection :)"
Nevýhody: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Nevýhody: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Výhody: "attentive crew food was good"
Nevýhody: "old entertainment options little space to move about"
Výhody: "Stuardess verry nice, exceptional"
Výhody: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Nevýhody: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Výhody: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Nevýhody: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Výhody: "Was not a pleasant flight"
Nevýhody: "Basic onboard entertainment, even on business!Staff Could be more genuine!They handled the cabin baggage Like potato not helpful."
Nevýhody: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."
Výhody: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Nevýhody: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Výhody: "Crew was amazing and aircraft was brand new."
Nevýhody: "The crew never answer the calls when we call"
Výhody: "Just a bad airline all together. They try to rip you off during transit by saying your luggage is over the weight limit and that you must pay for each additional kilograms."
Nevýhody: "Services of crew very poor specially onboard services in business class"
Výhody: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"
Výhody: "I’m glad the connection time was short and reached the destination in good time."
Výhody: "Staff, food and service Dubai to Islamabad"
Nevýhody: "Arrogant staff on Houston to Dibai"
Výhody: "Nothing, it did not felt like an Emirates flight."
Nevýhody: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Výhody: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Výhody: "A good time to board"
Nevýhody: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Výhody: "Like the cabin crew... comfortable seat in the business class"
Výhody: "The seats in economy at least had TVs"
Nevýhody: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."
Nevýhody: "The system delays before boarding the plane on 02/03. Otherwise the flight was pretty good."
Výhody: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Nevýhody: "The 16 hour flight"
Výhody: "customercare was good. Thank you."
Nevýhody: "baggage policing"
Výhody: "It was an enjoyable flight"
Výhody: "boarding was organized"
Nevýhody: "not enough time for changing flights, had to run to other terminal"
Výhody: "Loved that they took care of a Skywards Blue member, even upgrading my wife."
Výhody: "Over all experience"
Výhody: "Nice trip"
Nevýhody: "Every thing"
Výhody: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Nevýhody: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."
Výhody: "Everything. Emirates is fantastic. Great service more room in economy than others."
Výhody: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
Nevýhody: "Delayed flight, loading after 40 minutes"
Výhody: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Nevýhody: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Výhody: "Everything was very good!"
Nevýhody: "Front legs little short"
Výhody: "Excellent highly diverse crew. Good food. Very comfortable. Fantastic entertainment selection."
Nevýhody: "Expensive. Great to have wifi for nominal fee but problems getting and maintaining connection."
Výhody: "I chose to upgrade with a great offer made on the internet when I checked in online. The crew were superb. The cabin is the best there is for business class."
Nevýhody: "Food is average - bar snacks are good."
Nevýhody: "The crew was unfriendly and not very accommodating. They did not respond to the request button and did not bring the water I asked for many times."
Výhody: "Good movie selection Comfortable seats"
Nevýhody: "No internet Food was not tasty"
Výhody: "lovely crew"
Nevýhody: "no complaints"
Výhody: "Spacious seating."
Nevýhody: "I wanted to sit upstairs"
Výhody: "It was a nice flight"
Výhody: "I watched movies the entire time."
Nevýhody: "I didnt like that i had to sleep on metal chairs at Maldives outside airport. My layover was 11hrs and 35 mins and enirates didnt accommodate me at all during the wait. Not even a meal voucher. Talked to a guy named Ishmael Shinad and he was beyond useless. Wasnt the happiest person on flight."
Výhody: "Free movies!!! Blanket and pillow provided. Also the crew was very attentive."
Nevýhody: "Switching of terminals to Fly Dubai"
Výhody: "Service of the cabin crew was great considering how crowded and full the flight was."
Nevýhody: "The luggage distribution at Dulles was a nightmare. Took us 30 mins to find out luggage. Was very disappointing"
Výhody: "I never took this fligh . I also hope I wasnt charged"
Výhody: "The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents."
Výhody: "Helpful airhostes"
Nevýhody: "Short trip no issues at all"
Nevýhody: "Slow cleanup after food service."
Nevýhody: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Nevýhody: "That there were no WiFi on the flight."
Výhody: "I liked the variety of movies and series and I liked the friendly Ness of the cabin crew"
Nevýhody: "There was nothing I didn't like."
Výhody: "The comfort, cleanness and food!!"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Everything is exellent"
Nevýhody: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Výhody: "Healthy food options. Clean decent seats."
Nevýhody: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"
Výhody: "Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad."
Nevýhody: "Flight was delayed on the runway, no real announcements about the delay were made."
Výhody: "It was on time"
Nevýhody: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"
Nevýhody: "Flying out of the Istanbul airport was horrible."
Nevýhody: "Delay in boarding by 90 minutes; I think it was a power failure in the boarding gate...computers didn't work. No air conditioning either. Ugh"
Nevýhody: "My seat."
Výhody: "Crew were polite and helpful"
Nevýhody: "Seats were especially cramped and tight and leg room was uncomfortable and I am a short person."
Nevýhody: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Výhody: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Nevýhody: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."
Nevýhody: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Výhody: "Everything was exceptional"
Výhody: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"
Nevýhody: "seats a bit tight"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "The crew was very attentive and the food is amazing"
Nevýhody: "After the second hour the temperature inside the aircraft was very warm started to sweat"
Výhody: "Efficient crew"
Nevýhody: "Food was mediocre"
Výhody: "Smooth ride"
Nevýhody: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Výhody: "The crew on the plane was kind, accommodating, and polite."
Nevýhody: "Trying to reclaim our laptops at the end of the trip was a nightmare. They confiscated all electronic devices larger than a cellphone due to new Trump regulations (not their fault). Fine. But they were so disorganized about the process. When trying to reclaim the devices after the flight utter chaos ensued. That was their fault. Passengers were on the verge of violence and it could have been avoided by simply being more organized."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Everything, starting from the airport's employee"
Nevýhody: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"
Nevýhody: "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."
Výhody: "On time."
Nevýhody: "Seats are a bit old."
Výhody: "I was treated much like a first-class customer flying in coach. Food and beverage service as quite good. Turkish Airlines certainly beats any of the US airlines' on-board coach service by a long shot."
Nevýhody: "I didn't like having to check my laptop at the gate. I wished they would have told me advance, as I was planing a lot of work on plane, and could not."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Výhody: "Cabin/ground crew was professional, nice."
Výhody: "Most important all flights ran on schedule. Food service and quality were excellent and a great surprise Clean and new aircraft I would travel Turkish Air again and recommend to other friends"
Nevýhody: "At 6'3" I was a bit jammed up in Economy Security was a bit overdone. Initial screening X-Ray carry on bags, thru metal detector. After landing Zurich--Istanbul, again thru xRay and hand screening, then again at gate complete screening again. I guess better too much than not enough."
Výhody: "Comfortable seat, quick boarding and deplaning"
Nevýhody: "No in seat entertainment, bad food"
Výhody: "On time and the crew very friendly"
Nevýhody: "Boarding was not very well managed. They did not stick to the proper sequence."
Výhody: "The crew, the boarding , the entertainment,"
Nevýhody: "The food was not up to expectations"
Výhody: "Newer plane"
Nevýhody: "Boarding process was very unorganized and slow. People were allowed to act like cattle rushing the gate."
Výhody: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Nevýhody: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Facilities available, crew members friendly approach"
Nevýhody: "Airport terminal and boarding staff did not speak english. Only said sorry and did not try to change 7 different seats for our family."
Nevýhody: "Old-style video screen and console"
They didn’t allow me to fly
Výhody: "Not satisfied"
Nevýhody: "Need improvements"
Výhody: "yes to both."
Nevýhody: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."
Výhody: "It is good airline"
Nevýhody: "The flight was very late, the airline did nothing for the time we were waiting"
Výhody: "It's ok for business class. Crew and boarding is Pro smooth."
Nevýhody: "Entertainment options are limited. Food could be better considering its business class."
Výhody: "Amazing crew"
Nevýhody: "At check in"
Výhody: "La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema."
Výhody: "Wonderful trip"
Nevýhody: "A little rough air, but all was good"
Výhody: "short lay over in Abudhabi. Flight was on time."
Nevýhody: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."
Výhody: "Crew was fine."
Nevýhody: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."
Nevýhody: "The on boarding staff was rude and unhelpful. The seats of the same ticket were not issued aside each other. The food is below mediocre compared to Emirates. Would take Emirates anytime over Ethihad moving forward."
Výhody: "Crew are great. Food good. Entertainment selection pretty good."
Nevýhody: "I don't know why but on all Etihad flights I've been on so far (4), I found the seats very uncomfortable. There seems to be no padding on them and hence they are uncomfortable especially on long haul flights."
Výhody: "Boarding, crew, food remained good. RR clean."
Nevýhody: "Plane older, seats and entertainment worn."
Výhody: "Boarding was efficient. Entertainment and food great."
Nevýhody: "Crew was unusually subpar for Etihad. They were not nice, not attentive, not responsive. The plane was packed and loud with uncontrollable children and people having coughing fits. I did not see the nanny or flight attendants helping either situation e.g. offering water to the sick, ect. The toilet room was disgusting. The seat was cramped."
Výhody: "Friendly crew, comfortable business seating. Great choices of entertainment and great food."
Nevýhody: "Boarding process having everyone board together is messy. Should have people that need assistance and families with very young children board first. They need extra time to settle. Then board by zones starting with business class."
Výhody: "The staff were lovely"
Nevýhody: "The food options were awful & limited - sometimes there wasn’t actually an option. The flight was so squished & packed and I was incredibly uncomfortable in my seat. The boarding took ages & we were also delayed."
Nevýhody: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."
Nevýhody: "Bad seats. Treat people like cattle with barely any leg room."
Výhody: "Not a lot"
Nevýhody: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"
Výhody: "Great service, good economy food also, lots of wine. The entertainment package was really good"
Nevýhody: "Ground agent at Melbourne manager says "sorry, you can't carry your CPAP machine. When I said that there were no questions when I carried it from NY to Abu Dhabi and Abu Dhabi to Melbourne two weeks ago, he says that the policy was changed last week. Gave a hell of a bad time but finally allowed. These people don't know the policies and just harass customers."
Výhody: "Everything was OK"
Nevýhody: "The e box entertainment options are very limited in terms of movies and tv series"
Nevýhody: "I am very upset with Etihiad's service. On both ways, I had trouble with my luggage. On the way to Delhi all my bags were open and stuff was missing and now on the way back to U.S. all of my luggage was missing. I would not choose to fly Etihad again."
Nevýhody: "Very uncomfortable seats.. Leg room was way too small."
Nevýhody: "The airline made it very clear that there is a class system and I felt like a refugee sitting in economy and was not fed well. Flight attendants were very good at ignoring your requests like it was fun."
Výhody: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Nevýhody: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."
Výhody: "A380 is great."
Nevýhody: "The food was not so good."
Nevýhody: "The flight was delayed and the next connecting flight was missed"
Nevýhody: "So tight and noise , and i think this kind of chairs not comfortable for long distances, mean while other airline's can provide me the same price maybe little bit more but comfortable and better amenities"
Výhody: "All seats had power outlets"
Nevýhody: "Plane was older than expected. Food/service was nothing exceptional."
Nevýhody: "No dedicated bus or transport for first or business passengers!"
Výhody: "The crew are friendly and helpful."
Nevýhody: "The seats are way too small and cramped."
Nevýhody: "Not enough servings of water. Tiny planes with little legroom"
Výhody: "Loved the entertainment center, movie selections, blanket and neck pillow. The bathroom was large, clean, and cabin staff was good but not passionate."
Nevýhody: "The food selection was not that great and everything I had tasted like plastic and microwaved cardboard."
Výhody: "All crew members were 5 star and so friendly! They checked many times on everyone, coming along with water often."
Nevýhody: "The attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. very old on flight - dress warm!"
Nevýhody: "Nothing much of dislike"
Výhody: "The food and crew was good"
Nevýhody: "Same Boeing 777 being used for several years now Seats were very uncomfortable . I advice ettihad should use A380 for these 14 hour flights for more comfortable experience of the passengers."
Výhody: "Service was efficient though the there were not that many movies available & after I realized that my television screen would not stay up because I was sitting in front of the exit door, I tried listening to the music but my head set was broken too! The stewards were trying to finish picking up the snack & clean up so there was less than an hour left I decided not to bother them further."
Nevýhody: "As far as the snack that was served,it was a dry roll with little bit of cheese in it . My daughter & I both did not take an other bite and put the rest of it back in the bag!"
Výhody: "Flight was spacious better than others."
Nevýhody: "No option to choose kids food in website. Also the vegetarian food was bad. Passengers were made to stand near the door of the flight for around 30min as cleaning was going on. Should have at least left them seated at the waiting area."
Výhody: "The crew were friendly and helpful. The airplane was spacious."
Nevýhody: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."
Nevýhody: "I cancelled my travel plans and there is no refund for my ticket."
Výhody: "Same like above"
Nevýhody: "The crew was not helpful in keeping us informed about the delay, or in helping us make our connections."
Výhody: "Nothing to like."
Nevýhody: "The check-in cashier was very rude. maybe she should retake the course in hospitality. Again, it was operates by AA so what should I expect?"
Nevýhody: "They took a lot of time for check in .. although i made the online check-in"
Výhody: "Planes were good. Crew was ok. Except Checkin management not bad. There are other better airlines for same price."
Nevýhody: "Checkin problems. They look for means to charge extra for handbag. Their handbag dimensions are smallest than any other airline. A standard carry on strolley will never fit their dimensions as they have it 7cm less in length and they harass passengers to pay for it. Very bad attitude."
Výhody: "It was a good experience flying with Etihad Chicago-Abu Dhabi- Kathmandu"
Nevýhody: "The dimensional requirement of carry-on luggage came as a surprise at the last moment. The luggage I could carry on any other flight was not allowed in the Chicago check-in."
Nevýhody: "Your airline lost my baggage. I missed my connecting flight in Paris to Bordeaux and had to pay 200 euros to get another flight. I am very disappointed"
Výhody: "I really are very satisfied."