My diabetes meal was the same on my earlier flight from Hyderabad to Singapore. The breast of chicken was 3-4 oz piece. It was difficult to cut it on the smaller pieces in the tray. Prefer pre-portioned chicken breast cubes. No need to make it a chore. I could manage to handle, but be considerate to seniors who might have limited mobility etc.
Boarding process could be improved by breaking the process into smaller batches in a organized manner. Discourage passengers from crowding the boarding area. Meals could be improved . Received identical Meal items on both flights - Diabetic
Výhody: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Nevýhody: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Výhody: "Smooth boarding"
Nevýhody: "If they could serve a light snack would be good"
Výhody: "Crew , amenities and food"
Výhody: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Nevýhody: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Nevýhody: "Seats after 1st hr, will feel uncomfortable"
Výhody: "Super friendly crew. Enough food and drink."
Výhody: "Kindy flight attedances,,smooth boarding,,delicious food"
Výhody: "The food selection, there is several pre-order meal based on diet or your religion"
Nevýhody: "The seat pitch at least 33""
Výhody: "Crew was amazing"
Výhody: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Nevýhody: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Nevýhody: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Nevýhody: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Výhody: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Nevýhody: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Výhody: "The Staff was very friendly."
Výhody: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Nevýhody: "No negative points"
Výhody: "Espresso coffee, champagne, crew, headphones"
Nevýhody: "Cabin little bit cold"
Nevýhody: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Výhody: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Nevýhody: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Výhody: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Nevýhody: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Výhody: "Services, the Care and the Concern!"
Výhody: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Výhody: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Výhody: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Nevýhody: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Nevýhody: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Výhody: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Nevýhody: "Too cold"
Výhody: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Nevýhody: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Výhody: "Best Inflight Service Best Inflight Food Best Lounge"
Výhody: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Výhody: "friendly staff top Service top Inflight"
Nevýhody: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Výhody: "friendly staff top Service top Inflight"
Nevýhody: "old aircraft, no usb or power point charging. choice of 5 movies"
Výhody: "Service from Singapore airlines"
Výhody: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Nevýhody: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Výhody: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Výhody: "Very comfortable great personal service. Smooth flight,on schedule."
Výhody: "Red wine was good"
Nevýhody: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Výhody: "We did not die in a hellacious ball of flame Aviation incident!"
Nevýhody: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
Výhody: "Great service with a smile and can do attitude"
Výhody: "Vegeterian breakfast was good thou ."
Nevýhody: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Výhody: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Výhody: "everything, excellent job"
Výhody: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Nevýhody: "Beware of babies on board."
Výhody: "Flight arrived earlier than expected and the flight attendants were good and polite."
Výhody: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Nevýhody: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Výhody: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Nevýhody: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
Výhody: "The crew was amazing!!"
Discourteous airhostess on the jetblue flight from JFK to Tampa Emirates service was very good
once again everything from the boarding process to in-flight service was impeccable.
Výhody: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Nevýhody: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Výhody: "On time. Efficient. Great crew."
Nevýhody: "The sandwiches on the quick hop between abidjan and accra aren't that great."
Výhody: "More comfortable seats More choice with food"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Great crew and entertainment"
Nevýhody: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
Výhody: "Relaxing Cabin crew were awesome"
Nevýhody: "Not that I can think if"
Výhody: "Good like always"
Nevýhody: "All perfect"
Výhody: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Nevýhody: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"
Výhody: "good entertainment, great staff"
Nevýhody: "plane a little older, but all in, it was fine"
Nevýhody: "It was too cold in the airplain"
Výhody: "Timing, no delay"
Výhody: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Nevýhody: "Cannot think of anything I dint like"
Výhody: "Quality airline -new and clean plane with good seats and AV set up"
Nevýhody: "length of flight...."
Výhody: "good flight"
Nevýhody: "Woke me up for breakfast"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Flight change"
Výhody: "Very Kind"
Nevýhody: "My seat assignment"
Výhody: "Service from staff"
Nevýhody: "One toilet was not in service and another ran out of water in the sink!"
Výhody: "Best entertainment system."
Nevýhody: "Wifi didn't work. Seats could be more comfortable."
Nevýhody: "No food for vegetarian"
Výhody: "The service, the food and the comfort, as well as the entertainment are the best."
Výhody: "Crew members were great. Was on time and early."
Nevýhody: "1. Seats seemed tighter than I'm used to. 3-4-3 setup from ATH to EWR. I flew it today. 2. Food: standard. Not ethnic which I was expecting for a Dubai airline. 3. Color scheme: overhead lighting was your yellow incandescent light bulb color. Made the interior feel dated. However the ceilings had tiny lines like stars. This was a nice touch."
Výhody: "Everything. The service, food, entertainment. This airline is phenomenal!"
Výhody: "Legroom and how attentive and pleasant the fight crew was."
Výhody: "We got upgraded which was a lovely surprise!"
Nevýhody: "Nothing with the actual flight."
Výhody: "They were on time and excellent service all the way. It couldn't have been better."
Nevýhody: "Staff unfriendly on Baghdad flights most of the time"
Nevýhody: "Flight attendants were rude on the Washington to Dubai flight"
Výhody: "Emirates flight was amazing"
Nevýhody: "Bug in Kayak app cost me £60 through the flight not being confirmed and having to rebook. Be vary wary of the Kayak app."
Nevýhody: "I did not get the seats I selected when booking"
Výhody: "I like the meals"
Nevýhody: "It is hard to request a window seat"
Nevýhody: "Not getting corner seats"
Výhody: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Nevýhody: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."
Výhody: "- almost nothing - They arranged vegetarian food on demand."
Nevýhody: "- Repetitive food - No one turned up when called for assistance. - late service"
Výhody: "New roomy plane! Great customer service! Kind, friendly, attentive staff. Great airline!"
Výhody: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Nevýhody: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Výhody: "Selection of food, BIG toilets good service"
Nevýhody: "The way the head phones was taken and the Blanket. It was rought."
Nevýhody: "Boarding was just a little delayed."
Nevýhody: "The service i received from airfare.com and Kayak."
Nevýhody: "Staff was amazing"
Výhody: "The movie selection is always good."
Nevýhody: "The crew on this flight were rude which came as a shock to myself as I usually have a great experience flying with Emirates. I wish that was the case this time."
24 hour delay due to a crew member arriving 1.5 h late. People clapped for this? Obscene. Will never fly delta again. A simple error could have been resolved by holding connecting flights for 15 minutes. But no, not enough passengers to cross the 8-10 person threshold. Lost $800 due to this malfeasance. Never flying delta again.
Overall a pleasant flight.
A heads up on filling in an e-ticket prior to flight departure would have been helpful.
Výhody: "Crew was great, on time flight, clean plane."
Nevýhody: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Nevýhody: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Nevýhody: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Staff were professional and polite."
Nevýhody: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Výhody: "The crew were excellent and seats were comfy."
Nevýhody: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Nevýhody: "The plane is so old..,"
Výhody: "Food and service"
Nevýhody: "Working wifi would be good. Better A/C. More comfortable seats"
Výhody: "Friendly crew"
Nevýhody: "Can’t think of anything"
Výhody: "Nice staff and no delay"
Nevýhody: "Instead of crisps maybe a bit of cheese or crackers"
Nevýhody: "Late departure. Rush to connect."
Výhody: "The space at my feet with the chair in front was a bit akward."
Nevýhody: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Výhody: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Výhody: "Being fed was amazing and watching free TV was great!"
Nevýhody: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Výhody: "quick/efficient boarding - good staff - good food - easy flight !"
Nevýhody: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Výhody: "The crew was amazing and the food was great."
Nevýhody: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Výhody: "Everything was good except for the entertainment consul for one of our seats."
Nevýhody: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Výhody: "The flight arrived a few minutes early."
Nevýhody: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Nevýhody: "No reading light in my seat..."
Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Výhody: "Good comfortable seat with extra leg room. Pleasant crew."
Výhody: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nevýhody: "I would have to dream something up."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Friendly staff"
Nevýhody: "Leg room"
Nevýhody: "Nothing special"
Výhody: "Efficient crew"
Nevýhody: "Long, slow line at check in. Not many new movies or tv shows"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Nevýhody: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Výhody: "Overall everything was ok."
Nevýhody: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Výhody: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Nevýhody: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Výhody: "The food and the punctuality"
Nevýhody: "The technology in interteiment is not touch screen"
Nevýhody: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Výhody: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nevýhody: "The food was okay, not that great."
Nevýhody: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Nevýhody: "old plane, tight and uncomfortable"
Výhody: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Nevýhody: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Výhody: "The crew service is impeccable. Ground services very friendly and professional."
Nevýhody: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Nevýhody: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."