Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Kazachstánu
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů z do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky z Kazachstánu v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. Můžete tak letět do České republiky s jednou leteckou společností a do Kazachstánu s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky z Kazachstánu až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "Crew, interior, seats"
Nevýhody: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."
Výhody: "The crew was great and the dinner was really good!"
Nevýhody: "Breakfast could have been better and the seat was pretty uncomfortable"
Výhody: "The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!"
Nevýhody: "The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing."
Výhody: "The crew were nice and boarding was smooth"
Nevýhody: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
Výhody: "everything! the A380 plane and the onboard entertainment and services was fantastic"
Nevýhody: "The screens should be replaced with new High quality ones."
Nevýhody: "During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most"
Nevýhody: "Service, seats in bad shape, screen not working, ......"
Výhody: "Excellent food and serving"
Výhody: "Leg space was better"
Nevýhody: "Long line for boarding .its a big flight so you have to add more restrooms"
Výhody: "Ease of boarding, tasty food, and plenty of entertainment."
Nevýhody: "Took a long time to get the crew together after the plane was ready"
Nevýhody: "Had "summon the crew" light on for 40 minutes, no one showed up"
Výhody: "In all the flight was good, except for the food."
Nevýhody: "They didn't have any option (not even fruits) for those who dislike spicy food. My colleague and I had nothing but bread and butter to dine."
Nevýhody: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
Výhody: "The cabin, the variety of beverages and the time of the trip"
Nevýhody: "Perhaps the strange breakfast and the TVs quality"
Nevýhody: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
Výhody: "The boarding was efficient."
Nevýhody: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."
Výhody: "excellent staff and friendly flight attendant."
Nevýhody: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
Výhody: "Bar in business class"
Výhody: "Good food, great entertainment, comfy seats"
Výhody: "It was a smooth and pleasant journey."
Nevýhody: "Menu options were somewhat limited"
Výhody: "Everything was excellent, the food the service"
Výhody: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Nevýhody: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."
Výhody: "Good food and entertainment"
Výhody: "service was good"
Nevýhody: "Need to improve on the toilet"
Výhody: "- Excellent entertainment. New movies in various languages."
Nevýhody: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."
Výhody: "Very comfortable and smooth ride new plane from SF to Dubail"
Nevýhody: "Business class too expensive for individual travelers"
Nevýhody: "Headphone was taken by crew the moment plane landed."
Výhody: "All was good"
Výhody: "Food was ok"
Nevýhody: "Smallest leg room ever"
Výhody: "Pleased with everything."
Výhody: "The flight and accommodations were wonderful during the flight. The accommodations during the layover were nice at the Boston Courtyard Marriott. Pam & Keith Schroeder"
Nevýhody: "We waited in Dubai 3 hours for connecting flights to arrive because of fog. When we arrived in Boston, they told us we had missed the connecting flight to Detroit by 20 minutes and could not fly back until 26 hours later. We were disappointed that the $50 dinner voucher would not allow us to each have 1 alcoholic beverage. (We should have read the fine print...)"
Výhody: "On time. As comfortable as coach can be. Crew was friendly and helpful. The bag checkthrough/transfer from flydubai to emirates worked fine."
Nevýhody: "Cabin temperature could have been warmer. The seat backtouch screens are aging a bit. They don't track well on the edges of the screen."
Výhody: "the best all"
Nevýhody: "the best in all"
Výhody: "The food and tv, and the staff is so helpful"
Výhody: "Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu."
Nevýhody: "The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!"
Výhody: "Excellent service, as expected."
Nevýhody: "Delayed by an hour, was not communicated properly at the airport."
Nevýhody: "Small seat and leg room. I'm taller."
Nevýhody: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."
Nevýhody: "Airplane is full and small spaces very small and narrow"
Nevýhody: "Slow cleanup after food service."
Výhody: "Great leg room in economy, plane A380 very new and modern."
Výhody: "Overall had a great flight.. Timing was good! Good food and very friendly staff. Love to travel with emirites again."
Výhody: "Everything .... Service , food etc"
Výhody: "The ariplane, movies"
Nevýhody: "The check-in staff"
Výhody: "Nothing really"
Výhody: "The crew very a mezzaning"
Nevýhody: "I love it"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Very professional !"
Nevýhody: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Timelines of flight and courtesy of staff"
Nevýhody: "Less waiting at Istanbul airport for next flight"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Výhody: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Nevýhody: "In-flight entertainment films were a bit limited"
Výhody: "Crew were nice and friendly"
Nevýhody: "Better seats and entertainment system As usual Turkish airline was late in departure"
Výhody: "The seats were more comfortable that most big companies. The food was tasty and good quality."
Nevýhody: "The crew isn’t very friendly, they do not know English very much."
Výhody: "big screens, big movie selection, nice drink options, good menu"
Nevýhody: "very small seats! hot on plane, with no optional vents, flight staff did not respond to multiple call button requests"
Nevýhody: "Departure gate to far to get to! Changed gates didn’t notify on time . Waiting at gate to long."
Výhody: "crew, food, service"
Nevýhody: "3 hrs delayed"
Nevýhody: "Boarding was disorganized."
Nevýhody: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
Výhody: "Entertainment was good. Flight was comfortable"
Nevýhody: "The crew was unkowledgeable about toddler aircraft seats. The flight was delayed by 1 hour, causing us to miss our connecting flight."
Výhody: "Excellent all around"
Výhody: "Service is good, and food as well."
Výhody: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Nevýhody: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
Výhody: "The inflight entertainment."
Nevýhody: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Výhody: "Excellent food excellent services"
Nevýhody: "Not prompt and boarding wasn’t great .."
Výhody: "Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent."
Nevýhody: "Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot."
Výhody: "The Lounge at Istanbul airport is fantastic"
Nevýhody: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Nevýhody: "Long flight"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "Turkish Canelled my flight"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Výhody: "never turkish airlines ever again!"
Nevýhody: "never turkish airlines ever again!"
Nevýhody: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Nevýhody: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."
Nevýhody: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"
Výhody: "Food, Friendly and attentive staff and air hostesses"
Nevýhody: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Everything about this airline is really good. We will flight again as much as possible using Turkish Airlines. Thank you crew and onboard for the great service."
Nevýhody: "Long layover wait in Istanbul"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Enough room to spread out; excellent entertainment choices; ability to charge phone easily; wifi"
Nevýhody: "The amount of security we had to deal with. I was searched 3 times and they decided to confiscate my laptop since the battery charger was dead."
Výhody: "Good attitude of aircrew"
Nevýhody: "There was heavy rain in Instanbul and our luggage was not covered. Half my clothing was soaked when I received it in Erbil. No rain in Erbil or Frankfurt, so I know who is to blame. Turkish Airlines in Instanbul. No way are they the best in Eurpoe..."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Great food; plenty of room to stretch out (we flew business class)."
Nevýhody: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Entertainment was great. Free checked bag was nice. Food was very good. Cocktail service was very good."
Nevýhody: "Still a tight space. US to Europe by going several hours out of the way to Istanbul still doesn't make any sense."
Výhody: "Good in seat entertainment with many choices. In seat charging for devices."
Nevýhody: "Leg room was unbearable for a 777, even for a 5'4" person! Only saw crew for the first 2 hours and last 2 hours of a 13 hour flight."
Výhody: "Fast, efficient, confortable, nice flight attendants, good food."
Nevýhody: "The guy sitting next to me who was upset that I had to go to the bathroom."
Výhody: "Nice short-ish flight. No major issues."
Nevýhody: "Headphones. Lack of entertainment options on this leg of the flight."
Výhody: "The aircraft were really nice and the service were great the air hostess were really nice"
Výhody: "People, aircraft, everything, especially the Lounge"
Nevýhody: "Except the fact that I can only buy a Gold card three times. Why?"
Výhody: "Staff excellent"
Nevýhody: "Seats that go flat so u can sleep on long flight"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Nevýhody: "Definitely the food!!"
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Nevýhody: "The seat and service."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Good standard Lufthansa service"
Nevýhody: "Economy seats are too cramped, in comparison to the other airlines"
Výhody: "Large entertainment variety"
Nevýhody: "Comfort less than desirable. Not enough sitting space. Also my luggage was left behind in Munich."
Výhody: "Above expectation"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Great crew and on time."
Nevýhody: "Seating a bit cramped"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Výhody: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."
Výhody: "Probably one of the best economy experiences I have had in a long time. The staff was very friendly and professional. Also one of the first times that i was actually comfortable in an econo seat. Hats off to Lufthansa!"
Nevýhody: "Frankfurt connecting flights are the worst"
Výhody: "Flight attendants were personable"
Nevýhody: "Both legs of flight were late"
Výhody: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Nevýhody: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."
Výhody: "I fly constantly -This was my first time on Luftansa & this is my go to airline from now on. I was flying coach & I felt like I was in first class. (Although nothing beats first class international"
Nevýhody: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"
Nevýhody: "I am 5'4" and weigh about 110 lbs. I was seated between two very large men who could not fit into the cramped seating and caused me to sit with my legs cramped and no arm rest. One was drinking heavily and the other watching open on his phone both of which made me even more uncomfortable. To make it even worse my TV was broken and there was nothing for me to do but be miserable for an 11 hour flight. Worse trip of my life."
Výhody: "Didn’t die."
Nevýhody: "Took off almost an hour late. Flight personnel repeatedly skipped me for drinks, meals, etc. on plane for nearly 8 hours without a drop of water."
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "Flight attendants are great"
Nevýhody: "I don't like the Star Alliance. Due to where I live and where I go, I have to use the United/Lufthansa combination. If I book with United, I can't select my Lufthansa seats until 24 hours before my flight. That means I end up in the back of the plane in the least desirable seats. If I book with Lufthansa, then I can't book my United seats. I have booked with United and paid for economy plus, then find as I board, the Lufthansa flight doesn't have economy plus."
Výhody: "Friendly crew, smooth flight, always offering water."
Nevýhody: "I was hungry in this flight. I felt the choice of food was small and have never been on a 10 hr+ flight and felt hungry. I'm glad I brought my own snacks with me."
Výhody: "Crew hospitality excellent"
Výhody: "The entertainment was good."
Nevýhody: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."
Výhody: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Nevýhody: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."
Výhody: "Great costumer service, comfortable flight"
Výhody: "Good food and movies"
Nevýhody: "seat had problems mechanically"
Výhody: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Nevýhody: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"
Výhody: "Efficient and pleasant service."
Výhody: "great service and flight"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "E-mail notification on change of gate"
Výhody: "Flight was good overall."
Nevýhody: "Because of a mess-up on United's part, Lufthansa did not have my spl meal."
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Though our flight was cancelled due to inclement weather in Boston, I cannot say enough about the ticketing agent at the Luftansa desk. she was so incredibly helpful in rearranging our flights to get us where we needed to be as soon as possible. She spent so much time with us and on the phone and was very patient."
Výhody: "They know what they're doing!!"
Nevýhody: "No complaints at all!"
Nevýhody: "I was very uncomfortable in my seat between two fellow passengers who were large individuals. For a flight duration of over ten hours, it was terrible to repeatedly have to negotiate space with them as they were spilling into my chair space. I also had to insist they not extend their legs into my foot well."
Výhody: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."
Nevýhody: "Boarding was in organizes."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."
Nevýhody: "No boarding advantages as a star alliance silver member."
Nevýhody: "A kid next to me keep shifting and kick me and nudge me all the time. His dad was trying to stop him from moving too much but couldn't control entirely. I kept waking up"
Výhody: "Food was delicious, service was amazing"
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "traveled with pets, took great care and they arrived safely"
Výhody: "average crew. very empty plane with not many passengers. Seats seem average"
Nevýhody: "Descent and landing were not pleasant while the weather was fine"
Výhody: "all procedures at both airports took 15 minutes"
Výhody: "The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight."
Nevýhody: "Everything was good"
Nevýhody: "Toooooo hot"
Výhody: "Boarding was smooth"
Nevýhody: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"
Výhody: "Great experience all sround. Traveling with kids"
Výhody: "Great service, pleasant flight"
Nevýhody: "I was forced to check my carry-on, which is a standard size carry-on. The agent was anything but friendly and said she was not able to send my carry-on directly to Bilbao (she gave me no reason) and that I would have to re-check my bags, go through customs and security in Prague. She knew I had 1.5 hrs between flights, and the risk of losing my flight was pretty high. He agent could only said “sorry” and she would not offer me a solution. The agent next to her could care less about my situation. I asked her who should I contact if lose my flight (i.e. Aeroflot, Czech Airlines, etc) she kept saying “I don’t know, I’m sorry). I asked for my carry-on, but she would not return it. I called Aeroflot customer service, but they were not helpful and a bit rude. To make things worst, the agent placed me in the very last seat in the airplane, so I had to wait a good 20min to de board- time that I didn’t have. I paid so much for his flight and this was not the service that I expected. The only reason I made it to my second flight (Prague-Bilbao) was because the flight was delayed."
Výhody: "Don’t dare travel as two people and hope to seat together . You cant pick your seats during check in, they pick for you ... SMH"
Výhody: "Friendly and polite crew."
Nevýhody: "boarding was outside. My seat was changed by Aeroloft at boarding gate to a seat at back of plane. uncomfortable seat."
Výhody: "Googlooking, elegant and courteous flight attendants. Good service, good food, tooth brushes in the bathrooms in econom class too."
Nevýhody: "Too few options of food and drink for purchase in the "Flight caffe" and te same options of food for the second food service in econom class."
Výhody: "Good seats,fast takeoff/land, good movies"
Nevýhody: "Got out of date butter"
Výhody: "New sparkling clean plane, Great service, Great food! What’s not to like?"
Nevýhody: "All was great!"
Nevýhody: "Most awful, Soviet-era style service at Moscow. No staff knows anything, or has any authority to do anything except to sell you more tickets. Given the runaround to several offices as the airline cancelled my previously paid for ticket."
Výhody: "The plane was very modern and clean with a good balance of seating and leg room. The flight staff was friendly, professional and very helpful. Food was good and drinks plentiful."
Výhody: "All the board crew were very friendly and attentive"
Nevýhody: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."
Výhody: "All good"
Výhody: "The seats are comfortable even in the economy class. Plus we got slippers so I could kick my boots off."
Nevýhody: "For whatever reason we got bused to the plane. The bus went for couple of miles around the airport before we got to the plane. Then we had to walk to the plane in the rain. This is very unusual event, as I fly often this route and this is the first time it occured."
Výhody: "The best airline company, thank you very much!!!"
Výhody: "nice planes and good service"
Nevýhody: "the same special meel three times! back and forth... and + They do not stick to the schedule!"
Nevýhody: "Went to find my suitcase on the baggage carousel wide open with my prescriptions missing. I need these to control my nerve pain and I cannot get them until I go back to America in three weeks. I don't know what to do. They also didn't have my vegetarian order, so I ate bread for each meal."
Výhody: "The food was amazing!"
Nevýhody: "The fact that we had to wait i the plane almost 2 hours before our liftoff."
Nevýhody: "There was only one food option. Sound on my tv station was broken."
Výhody: "Loved this flight! I do have to say that the customer service on this flight was amazing and not just for me but for every passenger, the crew was super accommodating and wanted to make sure everyone was taken care of!"
Výhody: "Price ."
Nevýhody: "Long walk in Moscow to change terminals. Had to go through cumstoms and passport control twice."
Výhody: "Great food, stuff and free movies"
Výhody: "Time keeping and check-in counter staff was excellent"
Nevýhody: "overall my experience with this company as bad! the crew was not nice at all and were angry, without knowing any proper English (the flight attendant asked me in Russian what i want to eat so i answered her English please and she rolled her eyes and threw the meal she hold to my tray. Once we landed Moscow for our connecting flight we had 3 hours at the airport, on my boarding ticket the gate was 26, i came for the boarding to gate 26 but no one was there!!!! so i startes to asked people around where is the gate and since they dond know any English they are lying!!! some told me gate 33 some told me 28 and some told me a different terminal! this airport is huge! the the people that work there are not nice, very rood and angry and English it's not a language they will understand. Therfore, i missed my flight, running around trying to search my gate they changed on the last minute, in the end someone told me it was on gate 22! but they slready took off. SO i went to the operation office to get a new ticket- I met the most repulsive man which should provide a good customer service. He told me that was my mistake for not taking care to check why no one was at the gate/// WHAT?! Just mentioned it wasnt just me missing the flight, they were another 5 people with me and another 5 from other flights! the next flight was 13 hours later. he said maybe he can get free ticket for me, but he's not sure. I laughed and said not only I'm not supposed to pay for the flight, you should compensate me! So he took the ticket he gave me, smiling, and said "if you don't want it, it's OK' don't take it, bye bye" I WAS FURIOUS!!! I took the damn ticket, waited 13 hours to my next flight (which BTW the gate was also changed) and came home. I was alone traveller, came from Thailand after 10 hours flight, and went all this nightmare ALONE (i'm a women)! WILL NEVER FLY WITH AEROFLOT, will never do a connecting fight in Moscow and most probably will never visit this country full with cold and angry people!!!! FYI- will post this in every flight web!"
Výhody: "Crew was friendly and helpful"
Nevýhody: "Boarding was messy"
Nevýhody: "No english speaking staff. No english speaking instructions. No lotion in bathroom. Veg Food was poor. Poor service . No choice of have to drinks such as ginger ale. No pretzels given. air quality was poor in plane"
Výhody: "Good movie choices"
Nevýhody: "Crew is not friendly, not helpful, doing bare minimum. Flight was 1 hour delayed due to the late arrival of the incoming aircraft."
Nevýhody: "They lost my baggage"
Výhody: "Allways late, the air port in Moscow is terrible and the staff is rude and not helpfull."
Nevýhody: "Air port staff, orgenization, delays and uncertainty"
Nevýhody: "Flight got delayed"
Nevýhody: "No entertainment"
Výhody: "The entertainment system and crew."
Výhody: "The amenities were great, the service was prompt, and the attendant made sure that I had my vegetarian meal."
Nevýhody: "All the food"
Výhody: "The flight attendants were nice and accommodating."
Nevýhody: "A ham sandwich as the only option for the snack doesn't work for me, as I am a vegetarian, but I understand it's a short flight and so it isn't a huge deal."
Nevýhody: "Check in queue at BHX very long. Delay departure from Moscow. 5 hour wait at Moscow. Excess baggage charged. Could not choose seats for Aeroflot legs of the journey. Lost luggage."
Výhody: "Everything fine"
Výhody: "Nothing redeeming about Aeroflot"
Nevýhody: "Flight was delayed four hours. Sat on first plane for an hour before they announced mechanical problem. Meal voucher given during airport wait, but no announcement was made and some passengers weren't aware. Staff was curt and unhelpful."
Nevýhody: "Boarding chaotic. TV at my & my daughter's seats did not work at all on this ~10 hr flight! Crew stingy w water."
Výhody: "Everything is good"
Výhody: "All is excellent"
Nevýhody: "Boarding was a little less orderly than I am used to, but everything else was great service for the price"
Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."
Výhody: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Nevýhody: "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Výhody: "Seat was broken and did not recline. It was uncomfortable..."
Nevýhody: "USB and power outlet were unable to charge my kindle.... what is the purpose of these if they dont work? Fix them please!"
Výhody: "Seat was confortable."
Výhody: "Nice crew and smooth landing"
Nevýhody: "The flight was delayed"
Výhody: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Nevýhody: "Polish airlines have some problems, but this flight was perfect. Great job."
Nevýhody: "Food/drinks Tv"
Výhody: "The crew was good"
Nevýhody: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"
Výhody: "Cheap fair to Eastern Europe. Newer movies."
Nevýhody: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Výhody: "Crew was amazing"
Nevýhody: "Flight delayed and we lost connection"
Výhody: "Flight is very fast, crew was amazing"
Nevýhody: "The flight was late and there was no information, just few times delayed boarding time. And people (especialy young lady) behind boarding desk looked very unhappy that people were asking questions"
Výhody: "Everything was excellent"
Nevýhody: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"
Výhody: "The crew was very nice, very helpful and very pleasant."
Nevýhody: "Economy seat sucks on a 8 plus hours flight. Especaially over night."
Výhody: "I am fine with everything"
Nevýhody: "Yes, I agrèe it could be"
Výhody: "There was no crew that I noticed....it’s like they were just working for themselves."
Nevýhody: "Some of the worst, ergonomically incorrect, hard as rock seats I have ever encountered on a commercial aircraft!"
Výhody: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Nevýhody: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"
Výhody: "Cabin crew were very nice, boarding was quick and efficient."
Nevýhody: "Plane was extremely cold, the heating only worked after the engines were started."
Nevýhody: "Because LOT flight from Lviv was late we did not make the connecting flight to New York and had to spend the night in Warsaw."
Výhody: "Flawless boarding, on time, nice crew."
Nevýhody: "Had to wait on the runway for ground services at destination, but for a very short time. The route is bussed at both airports."
Výhody: "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."
Výhody: "Cheap for my August flight, possibility to make a long layover in Warsaw to visit the city. Food was good"
Nevýhody: "Seat cushion was thick and hard. First time I had to use a folded blanket to make a plushy seat for a 11 hours flight between LA and WAW."
Výhody: "All in all, the seats had more legroom than I expected for economy. Much more than American airlines (AA, United, Delta). Love the direct flight as it saves so much time."
Nevýhody: "This was the 4th flight I have taken between LAX and Warsaw...but was the first time that there were no beer nor wine available in between meal services. On a 12-13 hour flight, this was a definite disappointment compared to my other experiences on LOT. The other concern was there were only two meals, and no snack service on a very long flight. This again stood out in contrast to the previous flights I have taken on LOT."
Nevýhody: "Flight was delayed and I lost my connection to NY, I had to get rescheduled flight for day after so I didn't arrive to NY on Sunday but on Monday."
Nevýhody: "The ticket agent was really grumpy, they were late taking off, I am not crazy about prop planes, too much vibration."
Výhody: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Nevýhody: "It was all good."
Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Výhody: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Nevýhody: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
Výhody: "Crew was great, quick flight!"
Nevýhody: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."
Výhody: "Excellent job from boarding to the end of the flight! Thank you all!"
Nevýhody: "My concern was the super small sit , but after all I am a big boy!"
Výhody: "Enough space to sit"
Nevýhody: "Everything in English language was barely understandable"
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."
Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"
Výhody: "Seemed good overall. Was delayed a little getting out, but pilot picked up the pace and landed on time. Only issue is the movie selection, mostly year+ old, and only polish tv shows."
Výhody: "The entire check in process was smoothe and welcoming"
Výhody: "Professional crew."
Nevýhody: "Late boarding, aircraft was full and the seats had very narrow width making the trip very uncomfortable for the passengers. Food was only served for extra payment (I didn't buy budget airline ticket at least the price didn't reflect that!). Parking in Frankfurt far away from the terminal, the busses were waiting long till start fully packed with people very frustrating."
Nevýhody: "no food was served, only water. no entertainment was offered."
Nevýhody: "Extra 3 hours delay over the 9 hrs wait in Larnaca Airport. After 12 hrs transient, no accommodation (food or drink) at all on LAC - WAW trip. It is awful"
Nevýhody: "The flight was late 1.5 hours missed connecting flight, spent all night at airport waiting for next plane,"
Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."
Výhody: "Good onboard service."
Nevýhody: "LOT runs on very outdated IT systems and as a consequence often ends up losing your reservation. This has happened to us again. To fix it we have no navigate a series of different agents all of whom had the attitude you'd expect from an ex-communist airline. Pity because onboard staff and planes are ok. Overall proceed with caution."
Výhody: "LAX - Warshaw rotation looks underutilized, so should be easier to find cheap biz fare or get an upgrade. The 787 is a spacious plane up front, but LOT uses the traditional 2-2-2 layout with no direct aisle access from window. Also means you're still sleeping close and next to a total stranger. I don't know, I've so gotten used to Delta's biz layout with their direct aisle access and no touch points to a fellow traveller, I don't think I can look at anything more traditional as not a compromise and downgrade."
Nevýhody: "When checking in we were told to stand in a long line to drop our bag after getting our boarding passes from a machine. After standing in line for 30 minutes the woman at the counter said we were in the wrong line and was extremely rude as if we were stupid for not being able to follow the Polish signage. We had simply stood in the line we were directed to. Counter clerks not very pleasant compared with other airlines!"
Výhody: "THANKS FOR THE PRINCE POLO!"
Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"
Výhody: "This was a one hour flight. It was fine."
Nevýhody: "The seats in their business class seemed indistinguishable from economy class. I imagine I got a better meal."
Letecké společnosti nabízející lety z Kazachstánu zavedly dodatečná bezpečnostní opatření a upravily své podmínky, aby lépe splňovaly potřeby cestujících. Podmínky se pro každou leteckou společnost liší.
Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z Kazachstánu
V letadle jsou povinné roušky. Roušky budou pro lety z Kazachstánu cestujícím poskytnuty.
Sedadla s bezpečnými odstupy
Prostřední sedadla nejsou pro lety z Kazachstánu k dispozici.
Testování před odletem
Testování na protilátky a testování na příznaky pro lety z Kazachstánu
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