Výhody: "The experience was really good. I’ll be using JAL again."
Nevýhody: "Keep doing a good job."
Výhody: "Seat super comfy"
Nevýhody: "All okay"
Výhody: "JAL operates with incredible efficiency."
Nevýhody: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Výhody: "Lots of Leg room"
Výhody: "The crew members polite and nice."
Nevýhody: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Výhody: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Výhody: "The crew were very friendly."
Nevýhody: "The entertainment selection is really small."
Nevýhody: "Check in and apps stuck in 80'"
Výhody: "Good efficiency for boarding an good in air entertainment"
Nevýhody: "Delayed for an hour while already boarded"
Výhody: "Spacious leg room."
Nevýhody: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Výhody: "Food was great"
Nevýhody: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Výhody: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."
Výhody: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."
Výhody: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Nevýhody: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Nevýhody: "The crew kept accidentally bumping my chair and never apologized"
Výhody: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Výhody: "Lots of room, generous checked luggage policy, great airline."
Výhody: "Excellent service, excellent seats and comfort . Good food"
Výhody: "Flight was comfortable enough"
Nevýhody: "4 stars for food and entertainment as it was only an hour flight."
Výhody: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Výhody: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Nevýhody: "Nothing, well done."
Výhody: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Nevýhody: "Can't really say anything bad! It was great!"
Výhody: "The flight attendance we're awesome"
Nevýhody: "Nothing. This was a great flight."
Výhody: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Výhody: "Boarding and crew"
Nevýhody: "Lost luggage"
Výhody: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Nevýhody: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Nevýhody: "more movie options!"
Nevýhody: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."
Výhody: "Nice and quick flight, had a free space next to me on plane"
Výhody: "I liked the overall service and professionalism."
Nevýhody: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Výhody: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Výhody: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Nevýhody: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Výhody: "The seats were very comfortable, the staff were friendly"
Nevýhody: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Nevýhody: "Although, i booked businesss class l. I had to pay 1000 yen for each flight for seat selection. (They were giving me seats 50C) And no lounge facility either. All i got was 2000 yen and upgrade to J class. I had already paid extra for business class. This is highway robbery. No thanks JAL"
Výhody: "The airplane and all crevices"
Výhody: "The food and plum wine. The entertainment packet was nice too!"
Nevýhody: "The folks coughing on the plane."
Výhody: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Výhody: "Comfort seat, decent food, polite service"
Výhody: "JAL is the best airline I've ever flown."
Nevýhody: "Food isn't to my liking but was good."
Nevýhody: "too little legroom seating is designed shorter legged Japanese"
Výhody: "Good flight! Confirtable seats, polite crew."
Výhody: "excellent seat space and excellent in-flight service."
Výhody: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Nevýhody: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Výhody: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Nevýhody: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
Výhody: "Very polite and fast service, international Languages"
Nevýhody: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."
Výhody: "Courteous and pleasant flight attendants...exceptional service."
Nevýhody: "Couldn't book preferred aisle seat...assigned a center seat. Not adequate leg room."
Výhody: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Nevýhody: "The space is really tiny. The screen also tiny."
Nevýhody: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."
Výhody: "The crew is awesome. They’re so polite and helpful."
Nevýhody: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."
Nevýhody: "Selecting seats online"
Výhody: "Great service!"
Nevýhody: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Výhody: "Excellent service from the cabin crew."
Nevýhody: "The Japanese (Washoku) breakfast was not as good as I expected."
Výhody: "Almost everything"
Nevýhody: "Slightly delayed"
Nevýhody: "My experience overall is fantastic"
Výhody: "Crew was very friendly and the service was reasonably good."
Nevýhody: "Seats were not very comfortable."
Výhody: "The crew was very good. The service was fine."
Nevýhody: "The food could have been better."
Nevýhody: "Old Aircraft Interior, could be more comfortable"
Výhody: "Crew was good. The food was good quality."
Nevýhody: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Výhody: "Food and entertainment has to be better."
Nevýhody: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Výhody: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Nevýhody: "If the seat reclined a bit more, would be nice."
Výhody: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Výhody: "Great service and crew. Boarding was quick and efficient."
Nevýhody: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
Výhody: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Výhody: "Staff are super kind."
Výhody: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
Výhody: "Food and service was excellent."
Nevýhody: "Seats in economy were narrower than other airlines."
Výhody: "Good communication, food and services"
Výhody: "free movies"
Nevýhody: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Výhody: "Very comfortable plane and excellent service."
Výhody: "Food was served with metal utensils."
Výhody: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Nevýhody: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Výhody: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Výhody: "Almost everything was good"
Nevýhody: "Check in was complicated."
Výhody: "Great service. Crew are kind and friendly!"
Výhody: "Very awesome and polite crew. Exact reason why I chose ANA"
Výhody: "Efficient, courteous crews,"
Nevýhody: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Výhody: "Food legroom service friendliness"
Nevýhody: "Could not view flight info on map"
Výhody: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Nevýhody: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Nevýhody: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Výhody: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Nevýhody: "The seats seem small and are ok in comfort."
Výhody: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Výhody: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Nevýhody: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Výhody: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Výhody: "everything was so smooth!!"
Nevýhody: "entertainment : wish there were more japanese comedies!!"
Výhody: "It was clean and nice"
Nevýhody: "Not enough English movies/tv shows"
Nevýhody: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
Nevýhody: "The seats were uncomfortable to sleep in."
Výhody: "The plane they used was B-787"
Nevýhody: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Výhody: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Nevýhody: "The on line check-in failed and no explanations."
Výhody: "I liked that they feed us good food, and we were feed several times. We were also offered several drinks, and all the flight attendants were extremely nice. We would fly Ana airways all the time if given the chance. Seats were very comfortable and spacious."
Nevýhody: "I liked everything, everything was excellent"
Výhody: "The service was great, complimentary movie selection was fantastic."
Nevýhody: "I requested strict vegetarian meals in advance, was given items that violated this request. Further, the items which were in accordance with my dietary restrictions were generally not satisfying."
The whole transfer process in Doha left a bad experience.
Crew members were very helpful.. overall everything was excellent.
Boarding was fast.The airplane was small, and was shaking in the the sky a lot.
This company violated my ticket terms in the form of canceling my flight while failing to notify me about the change. In an attempt to resolve things, they put me on an earlier flight which I reasonably missed even with my best efforts to catch it. It would have made a bit of sense if they changed my flight forward not backward, and they did all of that without even telling me. I've actually had to wait for the following day to catch a flight.
I request for vegetarian food but they are asking me what kind of food you want. Service is slow.
The staff lied to me all day long. No one informed me that my flight times had changed. I’m still sleeping on the ground in the Middle East. The worst experience I have ever had flying. With this level of incompetence and lack of compassion I can’t imagine how the airline business will survivor. This experience has encouraged me to stop traveling. May god have mercy on you and your customers. Not sure I can handle to be lied to my face anymore . Sleeping on the floor in the middle East with no hope of getting home
Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating
Nevýhody: "Food options were very similar. And the pre-made meals are hit or miss"
Výhody: "The seat that I picked."
Nevýhody: "Running water in the bathroom"
Výhody: "Not satisfied"
Nevýhody: "Need improvements"
Výhody: "Another confirmation of excellent QA service."
Výhody: "Crew was excellent"
Nevýhody: "Food could be better and please offer drinks before you serve meals like European air lines."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Nevýhody: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Výhody: "Boarding its took along , food it's bad"
Výhody: "The crew was amazing and seat very comfortable."
Nevýhody: "If I did not have to spent night in Doha waiting for connecting flight."
Výhody: "Crew amazing , cooperative"
Nevýhody: "Doing great"
Výhody: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Nevýhody: "Lights did not work, so diner was guessing whats was in the tray"
Výhody: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Nevýhody: "Took long time to provide food & water."
Výhody: "Nice airplane, great crew."
Nevýhody: "Beef stroganoff was terrible"
Výhody: "The crew were very friendly and helpful."
Nevýhody: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Výhody: "Entertainment system good,"
Nevýhody: "Boarding was late, seating very cramped."
Výhody: "Staff was excellent"
Výhody: "Crew were very helpful and courteous"
Výhody: "Nothing about American Airlines Never ever to travel with it again"
Nevýhody: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Výhody: "Air hostesses are classic.The plane very spacious ."
Nevýhody: "Wait time to connect from Doha too longNo hotel accommodation."
Výhody: "air hostess very nice polite five star"
Nevýhody: "seat alloted"
Nevýhody: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."
Nevýhody: "Need good wheel chair service."
Nevýhody: "the returning flight from Doha to Chicago was absolutely old and small."
Výhody: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Výhody: "Best service ever from the crew. Flight on time."
Výhody: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Nevýhody: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Nevýhody: "Extremely small leg pitch"
Výhody: "Good legroom, friendly crew."
Nevýhody: "The online check in system was down so we all had to line up to check in."
Výhody: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Nevýhody: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Nevýhody: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Výhody: "Everything, great airlineevrething"
Výhody: "Good entertainment choices"
Nevýhody: "One of the rudest check-in staff I have ever dealt with"
Výhody: "It was excellent."
Nevýhody: "It was excellent."
Nevýhody: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Výhody: "Excellent customer service, smooth boarding, good food."
Nevýhody: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."
Výhody: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Výhody: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Nevýhody: "Song selections"
Výhody: "Crew was better and helpful"
Výhody: "Nothing to say"
Nevýhody: "See the comments for — the flight from Kochi to Dubai In reality — much worst"
Nevýhody: "No delay in boarding"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "All good."
Nevýhody: "Actually, pretty all right, so no recommendations."
Výhody: "Entertainment was awesome. Lots of new movies"
Nevýhody: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."
Výhody: "The seating was comfortable with nice ambience."
Nevýhody: "The crew was polite in talking but arrogant in nature."
Nevýhody: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Výhody: "Almost everything"
Nevýhody: "The food choice"
Výhody: "Everything was great"
Nevýhody: "Nothing bad"
Výhody: "Fabulous flight and trip to Australia"
Nevýhody: "I was sitting in emergency exit so i will not complain of small seats"
Výhody: "Great service"
Nevýhody: "The price was too high. I usually pay $450 USD less."
Výhody: "Crew is friendly, flight was smooth and timely."
Nevýhody: "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"
Výhody: "Delayed my first flight and I missed all my connecting flights and put me on another flight 12 hrs late"
Výhody: "Service and food"
Nevýhody: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
Výhody: "Just superb. Even got a meal on a 40 minute flight!"
Nevýhody: "Long bus ride to the aircraft - thought we were driving to Muscat!"
Výhody: "Level of entertainment"
Nevýhody: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"
Výhody: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Nevýhody: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
Výhody: "Just done all of that already !"
Nevýhody: "Just done all of that already !"
Výhody: "The flight was superb."
Nevýhody: "Nothing. Will always fly Emirates whenever I get the chance."
Výhody: "Leg Room. Timing"
Výhody: "Cabin Crew"
Nevýhody: "Asian Meal is not good at all"
Výhody: "Seating Services Entertainment"
Výhody: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Nevýhody: "In flight entertainment could have more recent movies."
Výhody: "Newer plane. Good options for entertainment."
Nevýhody: "Again NOT impressed with busing out to plane and hiking up steep set of stairs in the heat of the day in Dubai. The bus ride was long and there were few seats for elderly, disabled, moms holding kids, etc."
Výhody: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Nevýhody: "On the whole everything was acceptable."
Výhody: "The seating"
Nevýhody: "It was all on time"
Výhody: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Nevýhody: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."
Nevýhody: "Delayed flight, loading after 40 minutes"
Výhody: "We love Emarites Airlines Service"
Nevýhody: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Nevýhody: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."
Nevýhody: "Food while trip to India was good But food while trip back to sfo was very bad"
Výhody: "Everything was great."
Výhody: "Nothing much to complain about"
Nevýhody: "Shuttters always closed"
Výhody: "The A380 was much more comfortable way to fly than the 777"
Nevýhody: "I disliked the food"
Výhody: "Good service good leg room swift boarding and off boarding"
Výhody: "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
Nevýhody: "Touch screen problems . See above comment."
Výhody: "Flying with Emirates was a fantastic experience. Top service, variety of entertainment, spacious seats, delicious food, and amazing helping team."
Výhody: "So so"
Nevýhody: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."
Výhody: "I was pleasantly surprised how great our travel with Emirates was. We usually fly in business class when traveling to Europe, but this time we were pleasantly surprise that the economy on our flight was as good as business on most American airlines. We are looking forward to another flight with Emirates!"
Nevýhody: "Everything was great, I can't think of one thing that disappointed me."
Nevýhody: "The crew wasn't very responsive"
As an elite member i was put in the back - bad Also both flight delay total more than 1 hour
Nevýhody: "Food options!"
Nevýhody: "It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),"
Nevýhody: "Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food."
Výhody: "The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly."
Nevýhody: "More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future."
Výhody: "Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!"
Nevýhody: "As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring."
Výhody: "Like the seats, in flight entertainment and in flight staff are friendly."
Nevýhody: "Did not like baggage fees for flying with Ice Hockey Goalie gear. Was dinged a monsterous $634 for baggage fees due to being over weight and over size on my goalie gear. Really it cant be made any smaller or lighter. THEN DINGED AGAIN for sticks as an over sized item again ! WTF ! Most other airlines label it as sporting goods and I pay the overweight fee, usually $150 CAD. Not this airline ! I could have booked another person for return flight and only added $300 to my bill ! Utter ridiculous how bad I got raped on this. Ok over weight yes. But over weith + oversize + oversize is a bit much !"
Výhody: "Very standard flight overall, but was mostly impressed with how hard they worked to get me a veggie meal when it was not in the system. The staff was super accomodating and very friendly. I had read a lot of things about them losing bags, so I was nervous. Mine came through very quickly from Hong Kong to Tokyo, and I had a stop in between."
Nevýhody: "Flight was delayed and it was not mentioned until past boarding time."
Nevýhody: "3hr delay on the tarmac due to maintenance issues after an aborted takeoff."
Výhody: "good service and food but A330 is too old and small"
Nevýhody: "2 hrs delayed in our first flight and one hour in our connection"
Výhody: "All my family wanted to have chicken flavor ,but we all got the wrong one"
Výhody: "Food and transfer is great."
Nevýhody: "Flight delays."
Výhody: "Premium economy is nice, smoother flight, good attendants"
Výhody: "The food was excellent (and they feed you twice!)"
Nevýhody: "Passengers weren’t allowed into the waiting area until our stated boarding time. The actual boarding of the aircraft was late and rushed. The aircraft was old with limited entertainment options and no power source for charging."
Výhody: "Great flight attendants, short wait times, free baggage checks and very timely delivery of luggage"
Výhody: "Flight was not full. Airlines assigned seats pretty spread out from one another; gave you more space. Good meals and service."
Nevýhody: "Nothing that wasn't out of anyone's control."
Výhody: "The flight was at the end of Thanksgiving weekend and was completely full, but the check-in, boarding, and in-flight service were all efficient and attentive. Food was pretty good, and the economy fares were very competitive. First time on CA, and would definitely use them again."
Nevýhody: "One rude gate agent at SFO named Lisa."
Výhody: "Good price."
Nevýhody: "Late 90 minutes fly. The service is not good."
Výhody: "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
Nevýhody: "I was pleased with everything."
Výhody: "Everything is good & went fine!"
Výhody: "my family like the food and A lot of choice for movies, will flight again , way to go China Airlines"
Výhody: "No delays, new aircraft, great service (only comparable to JAL)."
Nevýhody: "Flight attendants are too cute and look too young, I would like to see someone more experience (or give me assurance that they are experienced)."
Výhody: "Service, crew and food were exceptional"
Nevýhody: "Nothing to complain about"
Výhody: "There is no extra charge to sit in the exit row, if available"
Nevýhody: "The food was pretty terrible"
Výhody: "The SIN / TPE flight had a nice, new A350"
Nevýhody: "Bathrooms on the SIN/TPE flight were really dirty. The leg rest is too protruded even when not deployed."
Nevýhody: "Horrible seating, entertainment needs to be updated. Customer service at counter not so good."
Nevýhody: "Curry chicken noodles"
Nevýhody: "There was a delay with this flight or the previous one and we weren't told much"
Výhody: "Cheap flight!"
Nevýhody: "Cabin air temperature was hot, no way to individually change air temperature to your seating. Too big of gap between eating, must take snacks."
Výhody: "Good staff got there on time"
Výhody: "Comfortable, great service, two free check ins, and free movies. I also got whole row to myself. Absolutely pleased!"
Výhody: "Nice , good stewardes, man , woma its ok Nice pilot"
Nevýhody: "My baggage have a lock but When i check in in honolulu my bag they dont have allowed my lock! He said its better no lock"
Výhody: "The flight was short yet comfortable."
Nevýhody: "Nothing I can think of off the top of my head. Everything was fine."
Výhody: "I had a sudden swelling of my feet and ankles while flying to Asia.. China Airlines was very accommodating to me and had a wheel chair waiting for me at the gate... Never had this happen,,, So they were very helpful and considerate..."
Výhody: "Flight was late, service was poor and flight attendants were not friendly ( spoke to me in Chinese and not English), didn't receive any privileges as a Silver Medallion Skymilet on all flights and SkyMiles were not given."
Nevýhody: "Worst Skymiler Partner . Poor customer service and inflight service."
Výhody: "I got 2 great meals on the flight there, the crew were all extremely helpful, and I got there right on time. It was better than most or all of the Delta flights that I've been on"
Nevýhody: "I liked everything"
Výhody: "Flight was short"
Nevýhody: "The crew had the same problem as from LAX to TPE. A guy kept talking loud and the entire flight could hear him."
Výhody: "everything run very well and hardware was great"
Výhody: "Staff were very nice and moved me up to an empty seat with more leg room after noticing I barely fit in the seat assigned to me. Food was better than expected."
Nevýhody: "Normal economy seats aren't made for people over 5'5". You'll also probably have a hard time if the only language the know is English because while the crew try very hard, a lot of what they say in English is close to unintelligible."
Výhody: "I have flown many airlines including China Air. I travel about 4 time a year. This flight from Honolulu to Tokyo was exceptional and the crew was amazing. They were very nice and sweet to all the passengers around me."
Nevýhody: "the service from flight attendants and gate members"
Výhody: "Extremely attentive cabin crew."
Nevýhody: "had an extensive entertainment selection, unfortunately the old, low resolution tv screens made it difficult to watch the films/tv."
Výhody: "Loved China Airlines. The crew was super nice and helpful. They always had a smile and cup of tea or coffee ready every time they came around. The free movie selection was great and will definately fly with them again."
Výhody: "The crew was amazing!!! Going above and beyond trying to help me get directions to my hotel in Taipei and super friendly! My overall experience with flying China airlines for the first time was great!! I will definitely fly with them again."
Nevýhody: "The room of the seats. A little more leg room for my 14 hour flight would have probably avoided my leg cramps but I understand you get what you pay for. :)"
Výhody: "Arrived to Honolulu on time. Friendly and helpful crew."
Nevýhody: "We left a bit late, however, we did arrive on time in Honolulu."