Výhody: "The first meal was awesome! The second one was so-so."
Výhody: "Food was good."
Nevýhody: "Not enough soft drinks and ice has to be asked for."
Nevýhody: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Nevýhody: "I’ll use Korean Airlines again!"
Výhody: "Plane in excellent condition. Service outstanding."
Nevýhody: "Nothing special about the food, but it's not a big deal. Would fly them again."
Nevýhody: "More water"
Výhody: "They are always friendly and comfortable seating"
Výhody: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Nevýhody: "Seats could always be more comfortable."
Výhody: "service/food excellent"
Nevýhody: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Výhody: "Free food, 2 hot meals, including special kids meal that can be preorder. Free entertainment, blanket, hood service."
Nevýhody: "My son's entertainment console had some issue."
Výhody: "Clean comfortable"
Nevýhody: "Vegan meal option needs more veggies"
Nevýhody: "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
Výhody: "Service was great. Food was good."
Výhody: "Excellent service and food!"
Nevýhody: "A little bit crowded"
Výhody: "Comfortable flight with a nice crew. An overall good experience."
Nevýhody: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."
Výhody: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Výhody: "Got exit row seat. No extra charge."
Nevýhody: "Everything was great"
Nevýhody: "Everything great but delayed waiting on another flight."
Výhody: "Very reliable, quick boarding"
Výhody: "I dont have somebody sitting beside me"
Nevýhody: "Boarding and Food"
Výhody: "Everything except the food option"
Nevýhody: "No vegetarian option for the meal"
Výhody: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Nevýhody: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Výhody: "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"
Výhody: "Seats more comfortable than other planes"
Nevýhody: "Staff were oddly unfriendly and I was awakened twice"
Výhody: "extra leg room was great"
Nevýhody: "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."
Výhody: "I had a safe flight"
Nevýhody: "The food selection was awful,and the crew was rude about altering if you didn't like what was available"
Výhody: "I loved the aircraft and the great service. They offered great food and the service was fast"
Nevýhody: "Everything ok"
Výhody: "I took me to my destination."
Nevýhody: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Výhody: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Výhody: "Had a fantastic time, it exceeded my expectations."
Výhody: "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
Nevýhody: "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."
Výhody: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Nevýhody: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Výhody: "Air Korea continued to be awesome"
Nevýhody: "Still no laptop plug"
Výhody: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Nevýhody: "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
Výhody: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Výhody: "crew, entertainment, overall a great flight(s)"
Nevýhody: "air so dry in cabin"
Výhody: "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
Nevýhody: "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."
Výhody: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Výhody: "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
Výhody: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Nevýhody: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Výhody: "Service, comfort, and seat room."
Nevýhody: "Everything was enjoyable on return flight"
Výhody: "Food n staffing"
Výhody: "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."
Výhody: "comfort, service, easiness"
Výhody: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Nevýhody: "The second food service."
Nevýhody: "Perfect flight"
Nevýhody: "Food was really unpleasant and entertainment all out of date movies"
Výhody: "Everything was good but we were not able to select seats on the leg from Tokyo to Nagoya until arrive at check in and by that time all seats assigned and we could not be seated together and had to have middle seats. ANA needs to work this out..."
Nevýhody: "The sound for the entertain in seat 26G never worked....unsatisfactory for such a new aircraft “Dreamliner”, make it a dream."
Výhody: "The crew was fantastic and the food was very nice."
Nevýhody: "It really would have been nice to have a vegetarian option!"
Výhody: "Crew was amazing"
Nevýhody: "The boarding"
Výhody: "Crew - excellent service orientation"
Nevýhody: "No storage space for small personal items like phone, magazine etc International Food choice very limited size of seats small"
Výhody: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Výhody: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Výhody: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Nevýhody: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
Výhody: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Nevýhody: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
Výhody: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Výhody: "Take off and landing was smooth. Stewardesses were very helpful."
Výhody: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."
Výhody: "Nice comfortable flight at convenient times. Great cabin crew and service."
Nevýhody: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Výhody: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Nevýhody: "We left late."
Výhody: "crew from the check in to airplane very good"
Výhody: "More space than usual between chairs. Crew is friendly."
Nevýhody: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Nevýhody: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Výhody: "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
Nevýhody: "The entertainment choices for English speakers was a bit limited."
Výhody: "Very helpful and accommodating flight attendants ... all with a smile!"
Výhody: "Very good experience with ANA."
Výhody: "A nice crew and service very friendly."
Nevýhody: "The transfer walking to long."
Výhody: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Nevýhody: "Seats in economy are a little uncomfortable, but to be expected."
Výhody: "The flight attendants were very helpful."
Nevýhody: "It is a very long flight."
Výhody: "Service was great, food was decent. Bumpy ride though, plane felt "old"."
Nevýhody: "Everything was good. Only thing I could say is the plane felt outdated."
Výhody: "Great airline!"
Nevýhody: "some of the gates can be long walk"
Výhody: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Nevýhody: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Výhody: "The service, our seats, overall comfort and cleanliness of the plane."
Výhody: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Nevýhody: "Very good overall. The entertainment could you a little more choices."
Výhody: "Great layover options. Timely arrivals."
Nevýhody: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
Výhody: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
Výhody: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."
Výhody: "Very friendly staff, happy to explain and let us try the lemonade drink"
Nevýhody: "would have preferred more asian food options"
Výhody: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Nevýhody: "Nothing in particular"
Výhody: "It was an awesome flight, very nice and great service,"
Výhody: "Excellent crew, comfortable seat, good food"
Výhody: "Most all."
Nevýhody: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Výhody: "highly efficient processes on ground (Narita airport), clean and enough space in airplane, exteremely supportive and polite staff"
Výhody: "crew was awesome! Service was outstanding"
Nevýhody: "a little warm on the plane. food was ordinary"
Výhody: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Nevýhody: "Choices of food."
Výhody: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
Výhody: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Výhody: "The service crew are excellent and very polite. Definitely like the new window feature."
Výhody: "Seats were comfortable. Entertainment was OK."
Nevýhody: "I don't know what that food was, but it wasn't food."
Výhody: "Flight crew were amazing! Very hospitable and attentive."
Nevýhody: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
Výhody: "This flight seemed to go very quickly. A wonderful selection of good movies and TV, adjustable headrests (up and down as well as side wings), decent amount of room and foot space, polite crew, good food!"
Výhody: "The best service I have ever received. The stewardess ladies are incredible."
Nevýhody: "Alternative movie options."
Výhody: "Excellent food and service"
Nevýhody: "As usual best of the best"
Výhody: "Crew was better and helpful"
Nevýhody: "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."
Výhody: "Crew was professional, qiality of food great"
Nevýhody: "Boarding is better done row-wise than by alphabetical groups which is arbitrary"
Nevýhody: "No delay in boarding"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "All good."
Nevýhody: "Actually, pretty all right, so no recommendations."
Výhody: "Entertainment was awesome. Lots of new movies"
Nevýhody: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."
Nevýhody: "Emirates could do better!"
Nevýhody: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Výhody: "Service & caring were superb"
Nevýhody: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Výhody: "Almost everything"
Nevýhody: "The food choice"
Výhody: "Everything was great"
Nevýhody: "Nothing bad"
Výhody: "Fabulous flight and trip to Australia"
Nevýhody: "I was sitting in emergency exit so i will not complain of small seats"
Nevýhody: "The flight was delayed 5 times and they keep telling us 5 min . They served food half hour before landing"
Výhody: "Crew is friendly, flight was smooth and timely."
Nevýhody: "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"
Výhody: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Nevýhody: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."
Výhody: "Most of crew was excellent. Also great selection of in flight entertainment. The widescreens were awesome! Double decker plane was spacious."
Nevýhody: "One crew member was rolling her eyes at a passenger when she wasn't looking. Just looked unprofessional. The food was not good. The only beer available was Heineken. I overall prefer Korean Air, Garuda, or Singapore Air."
Výhody: "Service and food"
Nevýhody: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
Výhody: "Just superb. Even got a meal on a 40 minute flight!"
Nevýhody: "Long bus ride to the aircraft - thought we were driving to Muscat!"
Výhody: "Level of entertainment"
Nevýhody: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"
Výhody: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Nevýhody: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
Výhody: "Just done all of that already !"
Nevýhody: "Just done all of that already !"
Výhody: "Leg Room. Timing"
Výhody: "Cabin Crew"
Nevýhody: "Asian Meal is not good at all"
Výhody: "Flight was delayed by 7 hours because of techinical issues"
Výhody: "Seating Services Entertainment"
Výhody: "Good food"
Nevýhody: "Technical issues with my in flight entertainment that was never that was never corrected"
Výhody: "THE ICE"
Nevýhody: "Luggage handling for overwait hand luggages"
Výhody: "Kids meal were OK"
Nevýhody: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"
Výhody: "Newer plane. Good options for entertainment."
Nevýhody: "Again NOT impressed with busing out to plane and hiking up steep set of stairs in the heat of the day in Dubai. The bus ride was long and there were few seats for elderly, disabled, moms holding kids, etc."
Výhody: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Nevýhody: "On the whole everything was acceptable."
Výhody: "The seating"
Nevýhody: "It was all on time"
Výhody: "We love Emarites Airlines Service"
Nevýhody: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Nevýhody: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."
Výhody: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Nevýhody: "Emirates did not offer to deliver it to my house."
Výhody: "Staff Seats Food Cleanliness Good destinations"
Nevýhody: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
Výhody: "Everything was great. I didn't want to get off the plane."
Výhody: "Everything was great."
Výhody: "The A380 was much more comfortable way to fly than the 777"
Nevýhody: "I disliked the food"
Výhody: "Good service good leg room swift boarding and off boarding"
The staff were excellent considering it was a jam packed flight. We had to wait nearly an hour for our baggage to appear on the carousel. That was a real shame.
Nevýhody: "We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional."
Výhody: "The seat was not super comfortable but the crew was really lovely and so helpful!"
Nevýhody: "More padding on the seat would have been nice"
Výhody: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Nevýhody: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
Výhody: "Professional and friendly Crew & the movies"
Nevýhody: "Too cold, seats to narrow, food not so tasty."
Výhody: "Upgraded to premium economy."
Nevýhody: "flight delayed as usual"
Nevýhody: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."
Nevýhody: "I didn’t have a pillow."
Výhody: "Food was mediocre and passable."
Nevýhody: "Rude behavior of Cathay Pacific Staff"
Nevýhody: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Nevýhody: "The seat was a bit small for me, legroom a bit tight."
Nevýhody: "Too salty for the meal"
Výhody: "Smooth boarding"
Nevýhody: "Air hostess did not offer hot drinks"
Výhody: "Washington Dulles Cathay Pacific employee needs more training on customer service."
Výhody: "Cathay never let you down. Good service, great staff."
Nevýhody: "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"
Nevýhody: "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
Výhody: "Not much, quick though"
Nevýhody: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
Výhody: "Print customer service and polite staff"
Nevýhody: "Limited wheelchair availability"
Nevýhody: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Výhody: "Very good service. Professional and friendly"
Výhody: "The crew were very polite, efficient and attentive."
Nevýhody: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Výhody: "Great customer service. Very attentive"
Nevýhody: "Lack of room"
Výhody: "Big thanks to the ground and flight crew of Cathat Paciic Cx 899!!! My parents flew Dec 3rd from EWR and they had an amazing experience! My dad has to be on a wheelchair and needs assistance and Cathay made sure my parents were well-assisted and comfy on the entire flight. They went above and beyond expectations!!!"
Výhody: "Very clean everyone was nice, easy getting on and off flight"
Nevýhody: "Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken."
Výhody: "Cathy service"
Výhody: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Nevýhody: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Nevýhody: "Seat didn't recline"
Výhody: "Boarding was smooth."
Nevýhody: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."
Výhody: "Good leg room in coach. Comfortable seats."
Nevýhody: "All good"
Výhody: "All as expected - no surprises"
Výhody: "The plane actually arrived an hour earlier than expected."
Výhody: "More space between seats"
Nevýhody: "Little to no vegetarian option"
Výhody: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Nevýhody: "None experienced"
Nevýhody: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."
Výhody: "The food"
Nevýhody: "seat did not recline."
Výhody: "Food was decent, staff was friendly and they wasted no time getting us in the air and off the plane"
Nevýhody: "Not very good seats, no wifi, weak movie selection, the bottled water is like 2 ounces (on a 16 hr flight i had to drink 100 of them), we couldn't pick seats in advance."
Výhody: "Our connecting flight was running late due to weather and Cathay pacific airlines were waiting for us at security to take us to the airplane that was waiting ! Wow ! Amazing service!!! So grateful for their amazing kindness !!!"
Výhody: "Flight attendants were great."
Výhody: "Service, Food, and every aspect of the flight was the best I've experienced in a long time."
Nevýhody: "I have nothing negative to say at all."
Nevýhody: "The food was simple and not enough for Cathay Pacific standard"
Nevýhody: "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"
Výhody: "The staff was very helpful and friendly. Location was perfect."
Nevýhody: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."
Výhody: "many choices of movies, tv and music program. great service on board"
Nevýhody: "delay for one and a half hours"
Výhody: "Great service."
Nevýhody: "Nothing to complain about."
Výhody: "A350 was very nice. Very quiet, new screens on entertainment system big and easy to use."
Výhody: "Its a long flight from Hong Kong to LAX. It appears that the crew is so organized that it does not appear to be as brutal as it is."
Nevýhody: "Traveling to and from Jakarta on Cathay Pacific the most challenge i had was not being able to hear the movies. There was something wrong each time. The staff tried to repair it with no success. All and all that is a minor thing. Its also a small thing. I wish passengers wouldn't be such slobs. Even tho the crew comes by often and regularly, people leave a mess behind them. Kinda sad. Its as if some feel they are supposed to treat crew like servants. Your staff as always, don't complain just go about there responsibilities with a smile."
As an elite member i was put in the back - bad Also both flight delay total more than 1 hour
Nevýhody: "Food options!"
Nevýhody: "It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),"
Nevýhody: "Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food."
Výhody: "The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly."
Nevýhody: "More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future."
Výhody: "Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!"
Nevýhody: "As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring."
Výhody: "Like the seats, in flight entertainment and in flight staff are friendly."
Nevýhody: "Did not like baggage fees for flying with Ice Hockey Goalie gear. Was dinged a monsterous $634 for baggage fees due to being over weight and over size on my goalie gear. Really it cant be made any smaller or lighter. THEN DINGED AGAIN for sticks as an over sized item again ! WTF ! Most other airlines label it as sporting goods and I pay the overweight fee, usually $150 CAD. Not this airline ! I could have booked another person for return flight and only added $300 to my bill ! Utter ridiculous how bad I got raped on this. Ok over weight yes. But over weith + oversize + oversize is a bit much !"
Výhody: "Very standard flight overall, but was mostly impressed with how hard they worked to get me a veggie meal when it was not in the system. The staff was super accomodating and very friendly. I had read a lot of things about them losing bags, so I was nervous. Mine came through very quickly from Hong Kong to Tokyo, and I had a stop in between."
Nevýhody: "Flight was delayed and it was not mentioned until past boarding time."
Nevýhody: "3hr delay on the tarmac due to maintenance issues after an aborted takeoff."
Výhody: "good service and food but A330 is too old and small"
Nevýhody: "2 hrs delayed in our first flight and one hour in our connection"
Výhody: "All my family wanted to have chicken flavor ,but we all got the wrong one"
Výhody: "Food and transfer is great."
Nevýhody: "Flight delays."
Výhody: "Premium economy is nice, smoother flight, good attendants"
Výhody: "The food was excellent (and they feed you twice!)"
Nevýhody: "Passengers weren’t allowed into the waiting area until our stated boarding time. The actual boarding of the aircraft was late and rushed. The aircraft was old with limited entertainment options and no power source for charging."
Výhody: "Great flight attendants, short wait times, free baggage checks and very timely delivery of luggage"
Výhody: "Flight was not full. Airlines assigned seats pretty spread out from one another; gave you more space. Good meals and service."
Nevýhody: "Nothing that wasn't out of anyone's control."
Výhody: "The flight was at the end of Thanksgiving weekend and was completely full, but the check-in, boarding, and in-flight service were all efficient and attentive. Food was pretty good, and the economy fares were very competitive. First time on CA, and would definitely use them again."
Nevýhody: "One rude gate agent at SFO named Lisa."
Výhody: "Good price."
Nevýhody: "Late 90 minutes fly. The service is not good."
Výhody: "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
Nevýhody: "I was pleased with everything."
Výhody: "Everything is good & went fine!"
Nevýhody: "Boarding left on time, but there were staff members frustrated and yelling at passengers to get on the plane. Normally I am not a picky eater, but I could not eat the food on the flight. It tasted like dog food"
Nevýhody: "Seat assignments are not given until you check in at the desk. I bought this flight many months in advance and could not choose my seat at that time. I then tried to get a seat when I was sent an email saying "check into your flight and reserve your seat". Websight would not let me do either so I went to check into my flight earlier then normal only to find out that my only option was middle seat. Tried to change the seat and was given the run around to go to different gates, which I did and the attendant just kept telling me to go to a different gate. Very frustrating and very uncaring and unfriendly attendants. This was a super long flight and very uncomfortable. I will consider another airline when making my next travel booking."
Výhody: "Chair comfort (but no location) , food and partially the crew."
Nevýhody: "Terrible procedure of getting the BORDING pass. I had to walk very long distance from arrival to gate 155 to find a CIA desk to get my boarding pass. The worst seat on the plane was assigned to me and CiA procedure didn't give me any chance for a normal seat. I had the bad chance to be served by a HIPER team of two flight attendants that rised my blood pressure. Their egarness to be productive and their rush were NOT justified, especially on such a long flight; low professionalizm."
Výhody: "No delays, new aircraft, great service (only comparable to JAL)."
Nevýhody: "Flight attendants are too cute and look too young, I would like to see someone more experience (or give me assurance that they are experienced)."
Výhody: "Service, crew and food were exceptional"
Nevýhody: "Nothing to complain about"
Výhody: "There is no extra charge to sit in the exit row, if available"
Nevýhody: "The food was pretty terrible"
Výhody: "The SIN / TPE flight had a nice, new A350"
Nevýhody: "Bathrooms on the SIN/TPE flight were really dirty. The leg rest is too protruded even when not deployed."
Nevýhody: "Horrible seating, entertainment needs to be updated. Customer service at counter not so good."
Nevýhody: "Curry chicken noodles"
Nevýhody: "There was a delay with this flight or the previous one and we weren't told much"
Výhody: "Cheap flight!"
Nevýhody: "Cabin air temperature was hot, no way to individually change air temperature to your seating. Too big of gap between eating, must take snacks."
Výhody: "Good staff got there on time"
Výhody: "Comfortable, great service, two free check ins, and free movies. I also got whole row to myself. Absolutely pleased!"
Výhody: "Nice , good stewardes, man , woma its ok Nice pilot"
Nevýhody: "My baggage have a lock but When i check in in honolulu my bag they dont have allowed my lock! He said its better no lock"
Výhody: "The flight was short yet comfortable."
Nevýhody: "Nothing I can think of off the top of my head. Everything was fine."
Výhody: "Flight was late, service was poor and flight attendants were not friendly ( spoke to me in Chinese and not English), didn't receive any privileges as a Silver Medallion Skymilet on all flights and SkyMiles were not given."
Nevýhody: "Worst Skymiler Partner . Poor customer service and inflight service."
Výhody: "I got 2 great meals on the flight there, the crew were all extremely helpful, and I got there right on time. It was better than most or all of the Delta flights that I've been on"
Nevýhody: "I liked everything"
Výhody: "Flight was short"
Nevýhody: "The crew had the same problem as from LAX to TPE. A guy kept talking loud and the entire flight could hear him."
Výhody: "everything run very well and hardware was great"
Výhody: "Staff were very nice and moved me up to an empty seat with more leg room after noticing I barely fit in the seat assigned to me. Food was better than expected."
Nevýhody: "Normal economy seats aren't made for people over 5'5". You'll also probably have a hard time if the only language the know is English because while the crew try very hard, a lot of what they say in English is close to unintelligible."
Výhody: "I have flown many airlines including China Air. I travel about 4 time a year. This flight from Honolulu to Tokyo was exceptional and the crew was amazing. They were very nice and sweet to all the passengers around me."
Nevýhody: "the service from flight attendants and gate members"
Výhody: "Extremely attentive cabin crew."
Nevýhody: "had an extensive entertainment selection, unfortunately the old, low resolution tv screens made it difficult to watch the films/tv."
Výhody: "Loved China Airlines. The crew was super nice and helpful. They always had a smile and cup of tea or coffee ready every time they came around. The free movie selection was great and will definately fly with them again."
Výhody: "Arrived to Honolulu on time. Friendly and helpful crew."
Nevýhody: "We left a bit late, however, we did arrive on time in Honolulu."