Nevýhody: "failed to give credit for cancel flight."
Výhody: "The crew were good and very pleasant."
Nevýhody: "The food was pretty gross. I don't know how you can pass that for food."
Výhody: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Nevýhody: "Would have loved more current US tv shows to choose from."
Výhody: "Crew was great and economy seats have above average legroom."
Nevýhody: "Bathrooms could have been cleaned up a bit."
Výhody: "Service, entertainment, and seats are all great."
Nevýhody: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Výhody: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Nevýhody: "More frequent stops for water or drinks or at least larger cups. ."
Výhody: "The food is great! The plane is clean. The crew is super nice."
Nevýhody: "The seats are uncomfortable, as with any seats in coach with other airlines."
Výhody: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Nevýhody: "As with other airlines, flying coach is uncomfortable."
Výhody: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Nevýhody: "Plane feels dated. A title tired."
Výhody: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Výhody: "Good food. Good communication."
Nevýhody: "More water."
Výhody: "Services from the crew and the seat are what expected being in eco-normic class."
Nevýhody: "can upgrade or afford to go by at least business class"
Výhody: "The crew was amazing and accommodating as we had an infant."
Nevýhody: "Entertainment was subpar."
Výhody: "Yes, crews were excellent"
Nevýhody: "Boarding of passengers should be clear"
Výhody: "excellent service - good food"
Nevýhody: "aircraft a bit outdated"
Výhody: "Good service, 6 hour flight with 2 free meal!"
Výhody: "Service and food was good."
Výhody: "great service. my kids loved the special treatment!"
Výhody: "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
Nevýhody: "Their food"
Výhody: "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
Nevýhody: "Wish Korean Air flew domestic US flights. We would only fly Korean!"
Výhody: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Nevýhody: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Výhody: "Lots of leg room, great meal, and excellent flight attendant service."
Nevýhody: "Nothing to dislike."
Výhody: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Nevýhody: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Výhody: "Great flight crew, speedy and efficient departure procedure"
Výhody: "Big screen. Full soda cans. Not too cold. Space for legs"
Výhody: "Great seat and fairly decent food."
Nevýhody: "I would like to have a vegetarion menu option"
Výhody: "The staff was excellent."
Nevýhody: "Food was blah and the seats were on the smaller side."
Výhody: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Nevýhody: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Výhody: "Nothing at all"
Nevýhody: "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
Nevýhody: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Výhody: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Nevýhody: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Nevýhody: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Výhody: "Safe flight"
Nevýhody: "My flight was 30 mins late landing,I missed a very important meeting.Food selection wasn't great,I think it should more than Korean food to choice from,just awful food selection.check in service wouldn't allow me to upgrade from economy to business when the plan was full at all"
Výhody: "Boarding was quick and efficient. Plane was clean, the seats and leg room were good. Cabin attendants were very friendly and attentive during the entire flight. Entertainment system was easy to use and had a lot of movies and other stuff to keep you busy. Headphones and slippers were provided. Enjoyed my flight. Will fly Korean Airlines again if I have the chance."
Výhody: "The crew performance"
Nevýhody: "15 minute delay"
Výhody: "food selection & crew courtesy"
Výhody: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Nevýhody: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Nevýhody: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Výhody: "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
Výhody: "Great service overall . Crew was very nice."
Nevýhody: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Nevýhody: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
Výhody: "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
Nevýhody: "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
Výhody: "tye food was amazing!"
Nevýhody: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Výhody: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Nevýhody: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Výhody: "Everything like always"
Výhody: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Výhody: "The service was excellent"
Výhody: "Overall, the staff was amazing, so as the food and cleanliness"
Nevýhody: "The space between the seats in economic seat"
Nevýhody: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Výhody: "Yes and yes"
Nevýhody: "Not sure because I have never had a better experience."
Výhody: "The crew was terrific. Always smiling and helpful."
Nevýhody: "If you need more space economy is a tight fit. It would be better to upgrade."
Nevýhody: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Výhody: "Service was excellent!"
Výhody: "Great seats and efficient service all round."
Výhody: "Great crew and cabin!"
Nevýhody: "Meals were just ok"
Výhody: "See above"
Nevýhody: "See above"
Výhody: "The service is exceptional!"
Výhody: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Nevýhody: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."
Výhody: "Five Star Singapore Service on board the aircraft."
Výhody: "The lunch and dinner menu was excellent"
Nevýhody: "more bathrooms."
Nevýhody: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Nevýhody: "the food was mediocre at best - had to ask for water couple of times"
Výhody: "Boarding was good and the flight time was shorter than expected."
Nevýhody: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Nevýhody: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Výhody: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Nevýhody: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Nevýhody: "Cabin temperature was really hot."
Výhody: "All the crews were friendly and helpful!"
Nevýhody: "I wanted to watch Hindi movies with subtitles..."
Výhody: "Christmas decorations, service, attitude of staff"
Výhody: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Nevýhody: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
Výhody: "Comfy chairs and good food on Singapore Airlines."
Nevýhody: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Výhody: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Výhody: "The food is good. The service is excellent, always smiling and attentive."
Nevýhody: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Výhody: "The crew was very kind and helpful."
Nevýhody: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Výhody: "I always felt attended to, great customer service, clean and best bang for your buck"
Výhody: "The seat comes with foot rest attached to the front seat."
Nevýhody: "I asked for decaf coffee and the attendant totally forgot about my request."
Výhody: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Výhody: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Výhody: "Great service, great experience."
Nevýhody: "I liked it all."
Výhody: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
Výhody: "Overall very good."
Nevýhody: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Výhody: "Great food, friendly staff, on time... what else do you need?"
Výhody: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."
Výhody: "Great food and fantastic service"
Nevýhody: "Needs more legroom"
Výhody: "Amazing crew, great service. Really good food"
Výhody: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Nevýhody: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Výhody: "Comfortable seats."
Nevýhody: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."
Výhody: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Výhody: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Výhody: "Crew and staff were great and accommodating."
Výhody: "The crew was amazing!!"
Nevýhody: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."
Výhody: "Crew was friendly"
Výhody: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Nevýhody: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Výhody: "Flight was pleasant, boarding was a tiny bit disorganized. They didn't use the groups for economy, perhaps because there was so many of us."
Výhody: "No baggage charge for surfboards"
Výhody: "attentive crew. comfortable seating. good food options"
Výhody: "The crew was v good"
Nevýhody: "The seats and boarding staff"
Výhody: "Very pleasant and comfortable flight."
Výhody: "Absolutely nothing."
Nevýhody: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Výhody: "Good service from the crew and good food."
Nevýhody: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"
Nevýhody: "Delayed flight for no apparent reason"
Výhody: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Nevýhody: "they cancelled by booking just before hour depature.."
Výhody: "The crew was absolutely amazing"
Nevýhody: "More movies on the system"
Výhody: "Crew was very accommodating"
Výhody: "Short flight. Attentive crew"
Výhody: "Extra leg room only coz I was on exit isle"
Nevýhody: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Nevýhody: "Te long transit time in Qatar."
Výhody: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Nevýhody: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Výhody: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nevýhody: "No complaints so far so good"
Výhody: "Very polite and friendly crew. Very helpful."
Nevýhody: "Did not have the duty free item I wanted in stock"
Výhody: "Qatar flight is no problem"
Výhody: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Výhody: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Výhody: "Best host staff"
Výhody: "Service, attentiveness, food."
Nevýhody: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Výhody: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Výhody: "Great hospitality"
Výhody: "Food was good. Quick response to call"
Nevýhody: "Toilet wasnt clean enough. Not offered water regularly"
Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Nevýhody: "Seats are way uncomfortable and small"
Nevýhody: "Horrible customer service."
Nevýhody: "Meals & Snacks Meals served on board and in the lounges need improvement."
Výhody: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Nevýhody: "The sandwiches are a little dry and movie selection a little limited."
Nevýhody: "The online check in system was down so we all had to line up to check in."
Výhody: "The staff are outstanding! Friendly, helpful and accommodating."
Nevýhody: "Poor choice of movies. Their 'world' movies should have subtitles"
Výhody: "Great selection of movies and tv shows"
Nevýhody: "Entertainment screen is too dim even on highest brightness setting"
Nevýhody: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Nevýhody: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Výhody: "Food was better than average, blankets were soft and seats were comfortable. Good flight."
Výhody: "great service, food, friendliness of staff, clean plane"
Výhody: "The plane number one is very good but the onther one to cairo is good not like the first"
Výhody: "I liked the crew"
Nevýhody: "My first flight to DOHA was cancelled"
Výhody: "The entertainment options."
Nevýhody: "I didn't have any complaints. I thought everything went very well."
Výhody: "Staff were polite and helpful. Flight was smooth and on time. Overall very good considering length of flight and difficulty of accommodating such a large crowd for such a long time."
Nevýhody: "Meal service was very disappointing. 16 hour flight with one meal at the beginning, one meal at end, and a small, rather unappetizing hot pocket like sandwich in between? And snack offerings were ice cream, potato chips, candy bars and a few apples (ran out of apples). Need more healthy options. There needs to be a more full meal/snack offering around the half way mark if you are going to keep people from grumbling."
Výhody: "Todo estuvo prfecto"
Nevýhody: "La comida no es nada del otro mundo"
Výhody: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"
Výhody: "On time, good crew, easy connection."
Nevýhody: "Hard and tight seats for such long night flight."
Výhody: "Absolutely nothing!!!!!!"
Nevýhody: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"
Nevýhody: "Was told to move seat up and down repeatedly"
Emirates is great for someone like me traveling and on an expired H1B
Výhody: "Comfortable seats. Amazing crew."
Nevýhody: "I think everything was upto the mark."
Výhody: "generally good overall for a 14 hour long flight"
Nevýhody: "legroom could always be better for me......but this was similar to most other airlines"
Nevýhody: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Výhody: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Nevýhody: "Can't say."
Výhody: "Crew was generally very good."
Nevýhody: "Flight was delayed by 2 hours"
Nevýhody: "Two teenage passengers were in front of us, extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also, we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online, more than 7kg!"
Výhody: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Nevýhody: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"
Výhody: "Everything was amazing, I would say best airlines from Male to Dubai. Crew is super amazing as well."
Výhody: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Nevýhody: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Výhody: "Entertainment was exhaustive and entertaining"
Nevýhody: "Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F."
Výhody: "Good was good and entertainment was excellent"
Nevýhody: "Crew service"
Výhody: "Every aspect of travel was excellent, boarding, flight, crew services"
Nevýhody: "The boarding process needs improvement. The crew should be more friendly. And, there needs to be more movies and TV shows."
Výhody: "Almost everything"
Nevýhody: "The food choice"
Výhody: "Outstanding and very helpful service"
Nevýhody: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Výhody: "The food and the ICE video center"
Nevýhody: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
Výhody: "This flight was shorter so didn't have any problem and there were veggie options for food."
Nevýhody: "That I was again stuck in the middle seat after requesting an aisle."
Nevýhody: "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"
Výhody: "Staff were friendly and attentive. Nothing was too much trouble. In addition the facilities were excellent."
Nevýhody: "Taipei airport was not great and confusing."
Výhody: "Flight tracker should be upgraded, I expect the mileage covered was way off. Also, I don't want to see commercials while I follow the flight. The forward camera was cool."
Nevýhody: "Crew should keep eye on the toilets. The waste basket was backed up."
Výhody: "We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different."
Výhody: "The service was wonderful"
Výhody: "It felt like home. =)"
Nevýhody: "it felt too much like home. ;)"
Výhody: "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
Nevýhody: "Very very poor customer service"
Nevýhody: "Thanks for Service"
Výhody: "The flight was on time."
Nevýhody: "Never had an experience where "pocket book, was weighed. After my carry on was weighed , my personal bag where I had my essentials and medications were included in the total weight of carry ons. I ended up paying for overweight. It was a big surprise for me. I came from NY and your agents approved . I had to pay,or discard."
Výhody: "Crew were efficient and moved things through"
Nevýhody: "Food could be improved as was movie selections"
Výhody: "Attentive flight crew and spacious interior"
Nevýhody: "Food food and food"
Výhody: "A380 is spacious"
Nevýhody: "my seat (head) was broken"
Výhody: "Movie selection was good."
Nevýhody: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."
Výhody: "Better food Meals were bland"
Výhody: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Nevýhody: "They are lied about my hotel I was airport 12 with out room"
Výhody: "The entertainment, seats, and food were all good."
Nevýhody: "My only complaint would be that I didn't feel the crew members were around unless food was being served. I got up and asked for water twice, and at one point I woke up to find I had just missed the serving of a snack but when I rang my bell for a crew member to come over no one ever stopped by."
Výhody: "Loved the in-flight entertainment options. The food was excellent. They managed my gluten free options with ease and everything was delicious. The attendants were extremely pleasant and helpful."
Nevýhody: "I paid for the higher wifi bandwidth, but the service was spotty and some websites/social media wouldn't load. Even some texts wouldn't send. I wish there was more legroom between the seats for such a long flight. But the value for the overseas flight was still quite good."
Výhody: "I was travelling to Addis Ababa on Dec29 But I wanted to celebrate New years eve in Dubai and stayed for 6days',But that wasn't Good idea.They charge me More than $300 for my luggage to go Addis Ababa,I know I have extra luggage but my thought was starting seattle until Addis."
Nevýhody: "I will never ever use emirates"
Výhody: "Entertainment facilities very good. Important for those long trips. Food good too"
Nevýhody: "Screaming kids the entire 14 hours. The staff should have at least spoke to the family and kindly asked for them to take care of calming the child down. Instead, he screamed the entire flight and did as he pleased, with no regard to any of the customers on the flight."
Výhody: "Emirates business class is excellent."
Nevýhody: "Cannot think of anything to complain about."
Nevýhody: "Business class was beyond amazing"
Výhody: "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
Nevýhody: "Touch screen problems . See above comment."
Výhody: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Nevýhody: "I would like to be upgraded to first class. :)"
Výhody: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Nevýhody: "Nothing comes to mind."
Výhody: "Everything was efficient and fast. The entire staff was friendly and helpful."
Výhody: "Excellent airline"
Nevýhody: "Slow cleanup after food service."
Výhody: "Wide airplanes, good crew members."
Nevýhody: "Food is OK, but now Turkish airlines is missing vine they served in the past."
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Výhody: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "Turkish food and coffee are amazing"
Nevýhody: "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
Výhody: "I don’t like any thing take them over 5 hour to take me to the hotel"
Nevýhody: "Everything I don’t like I don’t think so I will fly for free even"
Nevýhody: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Výhody: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Výhody: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Výhody: "Food was really nice"
Nevýhody: "Crew wasn't caring, poor service"
Nevýhody: "Crowd highly liked company deserves crowd"
Výhody: "The food was excellent and the crew was super efficient."
Nevýhody: "Tight bathroom and no leg room."
Výhody: "Easy and intime boarding"
Nevýhody: "Need to include sea food in your menu"
Výhody: "World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments."
Nevýhody: "Little bit quicker tray collection after meal."
Výhody: "Food was very good, and staff friendly and helpful. They had drinks and sandwiches/onigiri on offer at the galley areas entire trip, only did not come to offer them very often. Entertainment systems were great."
Nevýhody: "Boarding was orderly but a bit long. In general very well managed."
Výhody: "Everything is just done way better than all the other airlines flying to Europe from America !!!"
Nevýhody: "small plane, noisy! did not like business class. BUt overall ok"
Výhody: "Everything , the smiles the food the intertainment"
Nevýhody: "Seats to close"
Výhody: "(see above)"
Nevýhody: "(see above)"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "Still in turkey for 24 hours."
Výhody: "Food was amazing. Service was great."
Výhody: "Best flight crews and food I know of"
Nevýhody: "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."
Výhody: "The service of both the ground and flight teams"
Nevýhody: "Food and entertainment was a bit less than the usual standard"
Výhody: "We liked being in Exit row and the food and service"
Nevýhody: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Safety and service"
Nevýhody: "There was no ayran for drinks"
Výhody: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Nevýhody: "Nothing. Excellent experience"
Výhody: "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
Nevýhody: "No device charger USB slots (charge phone/iPad/computer"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "Very bad meat and hospitality"
Výhody: "The entertainment choice and availability of USB port for charging was excellent."
Nevýhody: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "Food was good , crew was nice, entertainment was good"
Nevýhody: "They lost my bag, no apology until I had to write a complaint, no reimbursement of anykind for bag arriving 3 days latter, and I can go on...."
Výhody: "Most of the staff were friendly and helpful, and the quality of the food was rather impressive for a plane flight. I liked the number of selections that were available per the movies and media based entertainment on the flights."
Nevýhody: "A few of the stewards and stewardesses had a bad attitude; as if they had brought on board some format of negativity. I understand the flights can be long, but there's no need for bad behavior towards customers."
Výhody: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Nevýhody: "Boarding a bit chaotic"
Výhody: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Nevýhody: "Touch screen did not always work."
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Nevýhody: "The pilot aborted the landing at the last minute and flew to Another airport where we sat on the runway for an hour with no information. After an hour they said it was up to us if we wanted to stay at the airport or continue on to our original destination, with no information where our connecting flights would be. After continuing on to my origina airport, I was forced to buy a visa out of pocket and spend 6 hour waiting for information from the airline. Finally they shuttled me an hour and a half to the previous airport, being very rude the entire time and making me miss the reason I traveled to my destination in the first place."
Výhody: "Entertainment was great. Free checked bag was nice. Food was very good. Cocktail service was very good."
Nevýhody: "Still a tight space. US to Europe by going several hours out of the way to Istanbul still doesn't make any sense."
Výhody: "Loved the food!"
Nevýhody: "Although I had a book and good seat-mate, the movie screens stopped working after a few minutes for about 80% of us on the flight. That made for a very long 11 hr flight. There was no apology made to those of us with broken screens. and for boarding, the Airport screens when from no gate to "GO TO GATE" and we all rushed there, some of us 2 hrs early. They put us through security where we were stuck with no available restrooms for nearly 2 hrs before our flight. There was no reason for the rush, and there really should have been bathrooms for us."
Výhody: "The crew at the Tokyo airport was very attentive and friendly."
Nevýhody: "I was not allowed to checkin online.I called they said they assigned my chosen seats, I got to the airport and nothing was assigned. I wrote a formal complaint, all I received was "I am very sorry". And this happened on all 4 flights: Basel to Istanbul, Istanbul to Osaka, Tokyo to Istanbul and Istanbul to Basel. Just one of the worst experiences ever. The crew on the flight from Tokyo to Istanbul, also very rude and cold. The food was really bad, the egg was terrible!"
Výhody: "excellent meal friendly crew"
Nevýhody: "late departure no entertainment"
Výhody: "the croe tretment"
Nevýhody: "changing the gate"
Výhody: "Overall a well done trip"
Nevýhody: "The audio plug at my seat did not work."
Výhody: "lots of leg room good food"