Family Wedding - Return Trip.
Výhody: Comfortable seats and good service in economy
Nevýhody: Flight was over 1 hour late departing - due to being late arriving from Copenhagen.
Výhody: landed on time
Nevýhody: not enough space
Výhody: Basic and not unpleasant. It was a short trip so I'd do it again.
Nevýhody: No food. No entertainment.
Nevýhody: To my surprise they charged me over $100 to check 2 bags... said I bought the wrong kind if ticket..... How come you guys did not advise me of this at date of purchase?!?!?!?!!?
Nevýhody: No entertainment as it was only a one hour flight.
Výhody: on time performance; relatively efficient boarding/deplaning
Nevýhody: Food is inferior compared to other long haul carriers; Does not participate in TSA-Precheck - BIG negative for me - this is enough to drive me to select another airline for my next trip.
Nevýhody: Bombardier CRJ-900 aircraft are not very comfortable.
Výhody: Flight attendants were helpful and service good
Nevýhody: Flight delayed. Many gate changes. Boarding a crowd of confusion.
Great Service and Positive Crew
Výhody: Quick access to airport and terminal. The gate was easy to find and the agents were great. The flight was awesome with great crew.
Awesome fight and great crew.
Výhody: Great service and polite crew.
Smooth comfortable flight
Výhody: Flight attendants were excellent
Výhody: We landed.
Nevýhody: terribly hot cabin.
Výhody: Comfortable, convenient rest area in the airport near our gate. Lots of outlets near the gate. Boarding went swiftly.
Nevýhody: Unexplained delays. Staff not super friendly. Short flight but no water or other drinks offered.
Easy check in
Výhody: Loved the fast security and easy checkin. People friendly.
Nevýhody: I didn't get enough food for an 8 hr flight and I paid over 1200$
Nevýhody: Delayed without clear notice of the delay. Over booked and then over boarded with crew. Crew was not exceptionally friendly and rough with passengers carry ons.
Nevýhody: my flight was cancelled. SAS called me exactly 3 hours before the flight, saying they had another flight in 1 hour. i live 40 minutes from the airport, after driving like a maniac, i made the flight in time, only to be put on standby then bumped. TERRIBLE TERRIBLE TERRIBLE BY SAS!!! THEN they made me buy another flight from another company in order to make my flight to Longyearbyen, which is only offered 1 time a day and was totally full until 4 days later. TERRIBLE SERVICE!!!
Výhody: Great flight, great crew and overall nice experience.
Výhody: Quick baggage claim, proficient employees
Nevýhody: The gate took too long to appear on the monitors, and when it did, the flight was delayed. Plane very narrow and should be more structured
Nevýhody: I was not even offered a glass of water! I was dying of thirst, they only said they had time to bring out tea and coffee. What??
Výhody: I was sleep and didn't get a snack but was alright with it
arrived 9 hours late in Boston due to a connection miss in CPH
Nevýhody: The flight got delayed with 51 minutes. My planned transfer time in CPH was 50 minutes. Although the SAS agent realized I would miss my connection in CPH he refused any help. He also refused to identify himself.
Did not follow the law
Výhody: they exist as an airline, but not for too long
Nevýhody: We have rights to change a ticket when we have a medically sogned fit for travel form. They ignored the law.
poor service, poor flight
Nevýhody: they didnt recognize about checked baggage information. everything was poor
Ridiculous baggage Fees
Výhody: The flights were fine
Nevýhody: I was charged 66 euros for checking one bag. Nowhere in the booking process did I have a chance to pay in advance for a checked bag which would have been much lower cost. Nor was it stated anywhere what kind of ticket I purchased and that I wouldn't be allowed to check a bag without paying a fee. The site needed to make this much clearer. I feel like I was ripped off and I'm not happy about it.
Nevýhody: Same as above complaint
Výhody: getting to Warsaw
Nevýhody: poorly trained staff, lack of seating arrangement, lost baggage
Výhody: personnel is very courteous.
Nevýhody: cofee is terrible/ breakfast pastry not good.
Výhody: Baggage arrived quickly
Nevýhody: Last minute gate change to far end of terminal, poor communication of the change, no seating at new gate.
Výhody: Check in fabulous and overall the best airline experience we had in three weeks in Europe. Please teach other airlines how you do it. An absolute pleasure.
not expected to pay for luggage
Výhody: super fast
Nevýhody: I had to pay 66 euros to check a small suitcase. the check-in people said a checked bag was not included in the ticket i purchased, although it was an international flight. I thought i could have two pieces of luggage with me.
Výhody: Clean Cabin/Friendly Staff
Nevýhody: Biz Class with People sitting Next to me!
Cranky sas employee
Nevýhody: Both flights on cimber, only sas employee we met was cranky gate agent in cph who complained about my carry on bag that I had to carry down steps and load onto bag cart myself
Scandinavian: always good. Never too much. Never t
Výhody: Their airplane interiors are well designed and comfortable. The crew was polite and efficient. Top to bottom, a well run airline.
Nevýhody: Kayak never made it clear we could not check a bag and almost doubled cost of flight.
Great airline, would fly again!
Výhody: It's hard to find something wrong with SAS
Nevýhody: No meal or snack was provided
Výhody: I'm going to give it 4 stars across the board because I slept through the whole one hour flight. I suppose it says something about the crew that they didn't try to wake me up. The seat was pretty comfortable at least for the length of time I was in it. On such a short flight entertainment wasn't provided, but I didn't need it anyway.
Výhody: Regular flight .. Nothing to write about
Nevýhody: When I made the booking, SAS didn't give me the option to purchase check in bag. Same thing when I checked in online, it didn't ask me if I had a check in bag. When I go to airport they asked me for 66 euros and advised if I would have purchased it online it would have only costed me 25 euros. That's so not fair. Website needs to give options as air baltic does.
Výhody: Nothing to compare to, but the flight was acceptable and did its job.
Nevýhody: Flight left late and had a late boarding gate change.
Výhody: Very smooth take off and landing.
Nevýhody: Attendants just doing job. No enthusiasm
Výhody: It was organized, comfortable
Výhody: flight was fine and as expected.
Nevýhody: the Dubrovnik airport is one of the most crowded and disorganized facilities I have ever had the displeasure of visiting. This made my boarding experience very stressful
Nevýhody: The five hour overlay in Copenhagen.
Výhody: Practically everything - the service, the food, good seating, entertainment
Nevýhody: There is nothing I did not like. I have no critical comments
Výhody: Short travel
Nevýhody: No food snacks
Great service for handicapped
Nevýhody: The very small seating, just like on most flights where the airlines think we are sardines. PS: there wAs no food and no entertainment on this short flight -- you should have a n/a category