Výhody: The crew and flight we finally got on were great
Nevýhody: Our actual flight actually happening. We arrived 8 hours later than expected
Výhody: The crew was very friendly.
Nevýhody: Having to sit on the tarmac is frustrating
Výhody: Arrived early.
Nevýhody: Gate was not ready even though we were the last arrival for the night. Waited on runway for 10 min at small airport.
Výhody: The flight was so delayed that I had to find another flight because I was going to miss my connection.
Nevýhody: No delay
Výhody: Cress was amazing in a bit stressfull situation. The flight was delayed, forcreasons unknown to us, ať the verylast moment. Passangers were crowded in the bus transporting us to the airplane and left waiting. Accompanuing check-in agent did her best to find out what went wrong. We were never told.
Nevýhody: The check-in aera, C130XYWZ, forcthesexsmall flights ať the EWR airport is inadequat. Also, I did not appreciate the 7+ hours layover time flying United. I would much prefer better connection to get me home, perhaps on different airline.
Výhody: I cannot say that seats were super comfortable. The sat was OK.
Nevýhody: The boarding officer insisted that we all leave the carryon bags for loading into the baggage area. I had a pretty small carryon and would have preferred to keep it with me. There actually was enough overhead space above my seat.
Výhody: Yes she was very sweet
Nevýhody: We circled for 30 minutes trying to land in syracuse
Výhody: Access to cable!
Nevýhody: Reduced plastic use for cups and snacks
flight was delayed 45mins.
Nevýhody: no updates announced. Gate was changed. Terminal was changed. Had to check online.
Nevýhody: terminal chsmge from A to C not announced.
Nice people running a commuter flight
Výhody: Personable cabin staff
Nevýhody: Fairly uncomfortable seat with no recline.
1.5 hours late boarding
Výhody: Nice people
Nevýhody: 1.5 hours late boarding
Nevýhody: I didn't quite like how small the plane was and the shuffling around to get to it.
Nevýhody: Plane was very warm.
Nevýhody: No air, very hot, stuffy and nauseating
LATE LATE LATE No good reason, just counting lugg
Nevýhody: Caused us to miss connecting flight.
A lady got stuck in the bathroom.
Nevýhody: A guy puked all over himself, the seat in front of him & in the aisle. The stewardess had nothing sanitary to clean it up. All she had was dry papertowels.
My experience was horrible
Výhody: Nothing to like about my trip. Screwed over and not compensated
Nevýhody: Did not like the whole experience. Customer service horrible. Not treated very well
Fiasco flight that never happened
Výhody: Nothing about the flight, but the eventual van ride was uneventful and the driver was good.
Nevýhody: Delayed, delayed and delayed again. Then at 1am - cancelled. Switched to van shuttle with another delay while vans arrived. Arrived at Charlottesville airport at 4am.
Nevýhody: Crying babies
Review of flight
Nevýhody: I paid extra to sit up front. I was disappointed because there was no leg room and I had to stow my purse with all my medication up where I couldn't get to it easily. It was not worth the extra money.
My United flight was perfect!!:)
Nevýhody: Everything was Great!
Výhody: I appreciated how fast boarding was and how fast we got to our destination. We arrived early and were able to get off the plane right away. They also told us directions to get to our terminal.
Nevýhody: The flight was so small and cramped. And at one point there was an unexpected drop that made me nervous and there was no explanation of why it happened.
Výhody: Quick and smooth ride. Seat was great. Flight attendant was nice.
Nevýhody: Having to go outside to get on bus then ride to actual plane. Very weird. Pretzels for food should've been replaced with same waffle cookie we had on other flight. terminal had no plug outlets to charge phone before flight
Výhody: The agent and customers service
Nevýhody: It was much better but I was removed from the flight due to over booking. Had to catch a cab to another airport and I was not willing to tip a cab ride for United errors. N
Výhody: Smooth flight
Výhody: Allowed plane side checking to next stop at no charge due to the tiny plane/overhead bins. Boarded quickly to get out on time ahead of inbound thunderstorms.
Lack of Service
Výhody: The crew tried best they could with what they had.
Nevýhody: No wheelchair at boarding. I had to walk down walkway, outside down ramp, over to bus. Then out the back door of bus, which doesn't lower. The driver wouldn't let me out the front!! There was very little Air Conditioning on plane, so we all sweated on flight. It was one of my worst experiences in three years of flying.
Nevýhody: Volunteered to make room on the overbooked flight, gave me a ticket that departed 5 hours later and a $300 voucher. So far, all was well. Went to board said flight, airline said there were not enough seats, plane was weight restricted. I'd have to wait another 5 hours. Sorry for the inconvenience. That would be fine, if I were given further compensation. Volunteers for that flight received $400 vouchers and a ticket to the same later flight that I was now joining. They received $400 voucher for a 5 hour wait, mine was $300 for a, now, 10 hour wait. Had I known if be waiting that long, I wouldn't have volunteered in the first place. I would review the way I am if I was given a fair compensation, but I was not.
There was no flight to Providence.
Nevýhody: My flight to Providence was cancelled for an unexplained reason. My only other viable option was to fly to Boston and arrange ground transportation. I made the change using the United website, which told me I was confirmed on the flight. When I arrived early at the gate, the representative said nobody could help me until an hour before departure. When that time came I was told they were "working on it." I had no idea whether I would be boarded until the last possible moment. The staff at Newark were completely devoid of empathy, and the entire experience was aggravating and stressful.
Waiting plus a bus ride
Výhody: The attendant was nice
Nevýhody: They could have warned us at the gate that we had to wait in line, get on a bus, wait some more, then be driven to the plane.
Nevýhody: The plane was too small and delayed twice the crew was not friendly.
Výhody: Flight was late, boarding quick, and we arrived on time.
Disappointed that flight was delayed
Nevýhody: I was unable to catch flight in Newark, because my flight from Albany was delayed. So I had to make an unplanned overnight stay in Albany.
Výhody: We arrived safely
Nevýhody: The aircraft was too small
Výhody: Flight Crew
Nevýhody: Too many delays on the last leg, no compensation for the trouble. We rented a car and drove home at the end due to lack of clear communication.
Nevýhody: Only water and coffe
Výhody: A few individuals were very pleasant during the delay. Also, the flight crew got us to our final destination safely.
Nevýhody: Delayed by more than 10 hours at Newark. A few very unpleasant United workers. My baggage was lost and still not found.
Don't fly UNITED!
Nevýhody: - monitor at checkin area did not accurately reflect flight status - even with kiosk, you still had to stand in a line (10 ppl long that didn't move for 33 minutes) only to check your bag that you already paid for and had a boarding pass - flight was originally delayed due to another United inbound flight that was delayed (theme here...) - this was not communicated well - this was a small propeller plane with about 30-40 passengers, boarding took FOREVER - it was about 88 degrees on the flight and the flight attendant said this is normal on hot days - we were further delayed because there was an extra person seated on our plane that should not have been there! HUGE SECURITY BREACH! - we had to do a roll call (think elementary school) to even figure out who it was (so everyone else knew my name and United had NO CLUE how this person got there) - there was no security or police brought to the plane for further investigation or any further info provided - we then had to taxi for a long time since we had missed out scheduled time - when we landed (already super late) we had to board a shuttle bus to take us to gate c70 when we were at c130, that took about 8 minutes - passengers who checked larger carry-on bags were given a green tag and had to locate their bags before boarding the shuttle, thus delaying everyone on the entire flight especially those who had connections - this is not to mention the 3 screaming toddlers and cheapest on board snack i have had yet - no movie, no nothing - basically this was a disaster of a flight and I sure do hope that there is an investigation as to how on earth there was a passenger on our plane who did not have a ticket for our flight! - the seat aisles also went from 1, 2, 3, 4, to 18, 19, 20... (I had to ask if I was on the right flight because if you have a seat in near 20, you certainly don't think you are on the right plane. - there is more to say, esp about the shuttle situation and the discomfort of existing on this hot tiny plane, but I will save it for my verbal complaint :/ - JUST DON'T DO IT!
Nevýhody: Plane too late