Výhody: The price was reasonable. I was able to make late reservations finally - after assurance I had reservation three times. I'll never use ORBITZ again and I will double check that the agent is booking me to my destination not "just someplace in South Dakota" that he picks.
Nevýhody: ORBITZ had made my online and then my in person reservation twice but they were both canceled, because of some stupid statement that it takes them 24 hours to process credit cards. At time of reservation the statement was it would take 10 minutes to 24 hours to clear the card. Supposedly they were tryingn to reach me by email - I don't spend days checking email. So, when I got to DIA and my reservation was canceled again, the agent made another reservation but he booked me to Watertown instead of Pierre. So I got of in Pierre, but my bag went on to Watertown. I had to have a relative drive me back to the airport at 3:00 to get my baggage. It was fortunate that Great Lakes just flies that plance back and forth from Pierre to Watertown so I could get my bag on the same day.
Nevýhody: Changed fight due to smaller plane. Contacted airlines informed on later flight and there was nothing in needed to do. Showed up 2 hrs before that departure and informed not enough seats. Then told if I would have been there for first flight would have been shuttled to other airport. A subject heard my situation and drove me to different airport on his dime, so I could catch a flight next morning. Had to get hotel room that night and did to missing flight no ride to from my airport to destination, since family had medical procedure. Had get to renatal, which I was informed I would not get reimbursed. Total joke. Never again!!!!!!
Výhody: Very convenient flight out of our town to Denver.
Výhody: Timely, efficient, free checked luggage
Nevýhody: Small plane so a bit bumpy
Výhody: Easy check in and security and boarding
Nevýhody: Salina airport was rather hard to find. Needs better signage. I drove around the national guard part for awhile to find the Terminal...
The Little Airline that Could!
Výhody: Great Lakes has provided a great opportunity to people traveling into and out of the Prescott area. So much easier than going all the way to Phoenix, and BAM! Instantly you can reach Los Angeles in a super-convenient 90 minutes. What more can you ask for? But there is more! GL brings that small-town feeling to the impersonal world of airline travel; even moreso than Southwest, the GL employees seem to treat passengers with genuine courtesy, care and concern. All for prices that you just can't beat. Top Notch.
There's Still Hope for the Little Guys
Výhody: Great Lakes Airlines continues to impress with friendly and personalized services. Great example of a small business fulfilling a niche market and doing it well.
Nevýhody: There was nothing I didn't like
Nevýhody: There was nothing I didn't like
Výhody: quick way to get to Salina
Nevýhody: Had a flight cancelled because of maintenance on the plane and then next accommodations that we had availability to was 3 days later. Absolutely not happy!!
Overall good company, would fly again
Výhody: Great price very easy to travel with
Nevýhody: Very small plane, but everything is a little rough into Denver.
Výhody: The lady who was in the cab and handed out drinks to everyone and made sure that before we left I was ok with the seat I was sitting in was fine with me.
Nevýhody: That there was no wifi on the plane to listen to music or anything during my flight.
Quick and convenient
Výhody: Free parking and super quick check-in at Kearney Airport. Sure it's a smaller airplane with limited services, but seriously - it's only an hour long flight. Sit back and enjoy the fact that you're not driving for five hours! So thankful that this option is available in central Nebraska.
Výhody: I have limited mobility and there were wheelchairs available in Denver and Pierre. Without them and the people that pushed them, we would not have been able to make the trip.
Výhody: very helpful staff checking me in at Riverton, all very pleasant
Nevýhody: Quite a bit of turbulence, but not anyone's fault.
Nevýhody: Flight was rescheduled but customer was informed by voice message a night before ... Bishop was in area where he did not have signal so that he can get a message on time.
Nevýhody: No service, no storage
Efficient & excellent service
Výhody: The ease of the small, no-hassle airport of Youngstown to Chicago O'Hare was wonderful. Everyone at the Youngstown airport performed their jobs very professionally (from the check-in, through TSA security to boarding and the flight). I'll definitely fly this route again!
Výhody: Super easy and friendly. Excited to know this airline is an option!
Výhody: So convenient! Great flight.
Nevýhody: Only water or coffee offered.
Planes never fly
Nevýhody: The planes didn't fly for days on end.